The document discusses the concept of the "Big Society" and redistributing power from central government to citizens through various reforms and innovations in public services. It proposes using new technologies, public-private partnerships, and community involvement to improve outcomes while reducing costs. The goal is to make government more open, collaborative, and responsive to public needs and feedback through experimentation and social innovation.
ICT has impacted various areas of society including education, banking, industry, and commerce. E-learning allows students and teachers to communicate remotely for discussions or problem solving. Online banking services let users transfer money and pay bills through websites or ATM machines. Industries utilize robots in manufacturing and supercomputers for research. E-commerce enables buying and selling online through websites with online payment options.
Gerard Valenduc: "Preventing the risk of digital exclusion among youth"TELECENTRE EUROPE
Telecentre-Europe Summit 2011 - Parallel session 2: "Joining forces at the European level: Digital skills for young people"
How can telecentres become engaged with young people, and the networks that support them?
And how can they help to support young people with employability through social media and new digital skills?
E Democracy is platform to engage civilians, parliamentarians and technocrats. This is a community project to empower students, youth, common people and women. It is a scientific process to create deliberation.
The document discusses developing a digital roadmap for an organization. It begins with an overview of digital platforms and their components. It then discusses the need for a roadmap to guide digital transformation and avoid a piecemeal approach. The remainder of the document outlines a proposed process for developing a digital roadmap, including conducting a gap analysis, workshops with staff, developing a vision and framework, and producing a 3-5 year roadmap with costs. The expected outcomes include a digital vision, roadmap, and initial 1 year implementation plan to guide the organization's digital journey.
The document summarizes an Ability Connection forum that discussed mentoring programs and the IT job market. It provided an overview of Ability Connection's mentoring and placement tracks to help people with disabilities build careers in IT. It also presented research finding that IT jobs are growing and many technical roles are in high demand, such as software development, cybersecurity, and network engineering. The forum included a panel discussion where attendees could ask questions about degree programs, in-demand skills, and entry-level roles in the IT field.
ETDP 2015 D1 SMAC & the Journey from Automation to Digital Factory - Snjeev K...Comit Projects Ltd
COMIT/Fiatech Conference 2015, Hallam, London
Sanjeev Kapoor, Senior Project Manager, Emerging Technologies, Ford Motor Company
Note: This presentation is an amalgam of the two presentations in the agenda.
• Introduction to Manufacturing Automation, Digital Factory and Industry
• Smarter, safer robots bringing automation in manufacturing industry
• The Digital Factory Lifecycle and Case Studies
• How Digital Factory has positively impacted manufacturers enabling them to produce
Faster, Cheaper and Better Products
• Difference between “looking digital and being digital”
• The DNA of a Digital Enterprise & how Digital Factory is enabling Digital Industry
What is SMAC (Social, Mobile, Analytics and Cloud)?
• Key Trends in Social, Mobile, Analytics and Cloud Technologies
• How SMAC Technologies collectively can digitally transform your organization?
• Case Studies – How organizations across industries are leveraging SMAC Technologies for innovation and business growth?
• Future of SMAC Technologies
The document outlines the agenda for an event on smart cities. It includes presentations and panels on topics like smart city concepts, digital administration in large cities, and a social network for local governments. A keynote speech introduces the concept of smart cities and how technology can help address challenges facing governments through operational and management excellence.
The document discusses the concept of the "Big Society" and redistributing power from central government to citizens through various reforms and innovations in public services. It proposes using new technologies, public-private partnerships, and community involvement to improve outcomes while reducing costs. The goal is to make government more open, collaborative, and responsive to public needs and feedback through experimentation and social innovation.
ICT has impacted various areas of society including education, banking, industry, and commerce. E-learning allows students and teachers to communicate remotely for discussions or problem solving. Online banking services let users transfer money and pay bills through websites or ATM machines. Industries utilize robots in manufacturing and supercomputers for research. E-commerce enables buying and selling online through websites with online payment options.
Gerard Valenduc: "Preventing the risk of digital exclusion among youth"TELECENTRE EUROPE
Telecentre-Europe Summit 2011 - Parallel session 2: "Joining forces at the European level: Digital skills for young people"
How can telecentres become engaged with young people, and the networks that support them?
And how can they help to support young people with employability through social media and new digital skills?
E Democracy is platform to engage civilians, parliamentarians and technocrats. This is a community project to empower students, youth, common people and women. It is a scientific process to create deliberation.
The document discusses developing a digital roadmap for an organization. It begins with an overview of digital platforms and their components. It then discusses the need for a roadmap to guide digital transformation and avoid a piecemeal approach. The remainder of the document outlines a proposed process for developing a digital roadmap, including conducting a gap analysis, workshops with staff, developing a vision and framework, and producing a 3-5 year roadmap with costs. The expected outcomes include a digital vision, roadmap, and initial 1 year implementation plan to guide the organization's digital journey.
The document summarizes an Ability Connection forum that discussed mentoring programs and the IT job market. It provided an overview of Ability Connection's mentoring and placement tracks to help people with disabilities build careers in IT. It also presented research finding that IT jobs are growing and many technical roles are in high demand, such as software development, cybersecurity, and network engineering. The forum included a panel discussion where attendees could ask questions about degree programs, in-demand skills, and entry-level roles in the IT field.
ETDP 2015 D1 SMAC & the Journey from Automation to Digital Factory - Snjeev K...Comit Projects Ltd
COMIT/Fiatech Conference 2015, Hallam, London
Sanjeev Kapoor, Senior Project Manager, Emerging Technologies, Ford Motor Company
Note: This presentation is an amalgam of the two presentations in the agenda.
• Introduction to Manufacturing Automation, Digital Factory and Industry
• Smarter, safer robots bringing automation in manufacturing industry
• The Digital Factory Lifecycle and Case Studies
• How Digital Factory has positively impacted manufacturers enabling them to produce
Faster, Cheaper and Better Products
• Difference between “looking digital and being digital”
• The DNA of a Digital Enterprise & how Digital Factory is enabling Digital Industry
What is SMAC (Social, Mobile, Analytics and Cloud)?
• Key Trends in Social, Mobile, Analytics and Cloud Technologies
• How SMAC Technologies collectively can digitally transform your organization?
• Case Studies – How organizations across industries are leveraging SMAC Technologies for innovation and business growth?
• Future of SMAC Technologies
The document outlines the agenda for an event on smart cities. It includes presentations and panels on topics like smart city concepts, digital administration in large cities, and a social network for local governments. A keynote speech introduces the concept of smart cities and how technology can help address challenges facing governments through operational and management excellence.
The document outlines the agenda for an event on smart cities. It includes presentations and panels on topics like smart city concepts, digital administration in large cities, and a social network for local governments. A keynote speech introduces the concept of smart cities and how technology can help address challenges facing governments through operational and management excellence.
What is ICT? do I want it? where do I get the money from? tonyokotie
This document provides information about planning and funding for information and communication technology (ICT) projects for voluntary and community organizations. It discusses determining ICT goals and needs, calculating costs including hardware, software, staff time, and ongoing expenses. Tips are provided for ICT health checks, total cost of ownership calculations, technology budget tools, purchasing processes, potential funders, and writing effective funding proposals. Resources from organizations like the ICT Hub Consortium are recommended for consultation and assistance.
Proposal: A new City of Oakland Technology Commission Phil Wolff
Many of Oakland's tech challenges could benefit from public-private leadership. This is a rough draft presentation of the text at http://oaklandwiki.org/Technology_Commission_Proposal
Slides "D1: The NMC Methodology" for a one-day workshop on "Preparing for the Future: Technological Challenges and Beyond" by Brian Kelly and Tony Hirst at the ILI 2015 conference. Held on Monday 19 October 2015
For further information see
http://ukwebfocus.com/events/ili-2015-preparing-for-the-future
This document outlines strategies for using information technology (IT) to promote digital development in rural communities. It discusses identifying technology leadership, forming alliances, and doing projects to take advantage of opportunities. Digital development can reduce costs, enable access to new markets, support skill and workforce development, and differentiate communities. The document provides an overview of components like technological facilities, organizational capacities, and individual capabilities that contribute to a community's ability to apply IT. It also describes various tactics for digital development including improving access, raising awareness, and developing new applications and architecture. Leadership is key to defining objectives, allocating resources, and driving digital development initiatives.
Sustainability Virtual Summits - Smart ICT Feb 2010guestfb0c10
The document describes a series of virtual sustainability summits hosted by an organization called Sustainability Virtual Summits from February to December 2010. The summits will feature keynote speakers and sessions on topics related to using information and communications technologies (ICT) to address climate change. Sessions will cover topics like smart supply chains, manufacturing, transportation, buildings and more. The events aim to share best practices, maximize impact, and inspire sustainable solutions. They will be supported and promoted by the United Nations.
The document summarizes a series of virtual sustainability summits hosted by SustainabilityVirtualSummits.com from February to December 2010 with support from the United Nations. The summits addressed how information and communication technologies can help mitigate climate change through topics like smart ICT, virtualization, dematerialization, smart supply chains, smart manufacturing, smart transportation, smart buildings, and smart grids. Speakers included leaders from the UN, technology companies, and other organizations working on sustainability.
This document provides an overview and agenda for a FinTech training hosted by the National University of Singapore on July 5th, 2022. It contains disclaimers noting that the information presented was prepared by the author and no representation is made regarding its accuracy. It also states the training is for the exclusive use of recipients and cannot be copied or distributed without permission. The agenda outlines sessions on FinTech concepts, chatbots, robotic process automation, blockchain, digital assets, and the use of artificial intelligence.
Enhancing productivity: ICT that supports digital proficiency in the communit...Connecting Up
This document discusses increasing digital proficiency in not-for-profit organizations. It provides a framework to assess an organization's current digital proficiency across governance, technology use, staff skills, and risk management. Moving from basic to transformational proficiency brings benefits like more efficient client services and outcomes. The document also offers 10 easy steps leaders can take to embrace technology, such as establishing an ICT committee, understanding real technology costs, and recognizing that technology problems are often organizational issues. The overall message is that technology is a strategic asset that can improve productivity when aligned with organizational strategy.
1. The document summarizes an information session about the iTANGO project which aims to empower community service organizations to effectively use new technologies.
2. The session covered an overview of iTANGO supports including a knowledge base, workshops, and communities of practice to help organizations at different stages of their digital journey.
3. Attendees learned about assessing their organization's current digital proficiency and the benefits of the iTANGO project such as easy to access resources and opportunities for ongoing learning.
A presentation on how technology will impact on the future of East Sussex. Why build more roads when self-drive vehicles are coming? How will 3D printing impact on local production? How will the world of work look and do we have the work spaces to accomodate it? What jobs will be replaced by technology, and where will the new jobs come from? Should we start preparing for 5G now?
This presentation was given to the Team East Sussex board in July 2017 (TES are part of the South East Local Enterprise Partnership - SELEP)
Sustainability Virtual Summits: Smart ICT 23-25 March 2010barounos
This document provides information about a series of virtual trade shows focused on sustainable information and communications technologies. The summaries will take place from March to December 2010 with sessions on topics like smart ICT, smart business operations, and smart infrastructure. Speakers include UN officials and corporate executives. Attendees will include sustainability executives and IT professionals. The virtual platform allows participants to attend keynotes, visit exhibit booths, and network online. Sponsors and exhibitors can generate qualified leads and showcase solutions. The event aims to share best practices for sustainable development through ICT.
TOOLKIT: Templates for Powerpoint, Excel Tools & Spreadsheet TemplatesAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Toolkit including 100+ Templates for Powerpoint, Excel Tools & Spreadsheet Templates| Created By ex-McKinsey & Deloitte Consultants.
This document provides an agenda and summaries from presentations at an event on smarter towns and cities. The agenda includes presentations on civic crowdfunding, wireless infrastructure in the City of London to enable smart cities applications, and digital engagement tools. Key points from the presentations include that civic crowdfunding has raised over £7 million for 342 community projects, the City of London's wireless concession will deliver a gigabit WiFi network and 400 small cells by 2019, and digital engagement platforms can effectively gather public input on development projects. The document concludes with information on upcoming events in the Smarter Cities series.
Collaboration in a flat world allows companies to innovate and create value through global partnerships and interactions. There are three steps to effective collaboration: 1) connecting teams to share information and make decisions, 2) streamlining processes through tools like project management, and 3) optimizing transactional processes using ERP and CRM systems. Microsoft technologies like Office 365 provide pervasive collaboration capabilities that can be used across an organization's value chain in areas like sourcing, R&D, operations, customer service, sales, and product delivery. Case studies demonstrate how collaboration tools have improved productivity, sped processes, and increased profits for many companies.
This document is an introduction to a book on business-to-business (B2B) electronic commerce. It discusses the growth of B2B eCommerce and how it will significantly impact organizations. The book contains sections on the B2B eCommerce environment, supply chain management issues, value chain networks, and research issues. It aims to address challenges and solutions related to B2B eCommerce adoption and implementation.
Commerce Challenges And Solutions (Idea Group)Huy Bui
The growth in the importance of electronic commerce (eCommerce) has been
nothing short of phenomenal. Thousands of new companies have created new
marketplaces and new opportunities worldwide. The most visible impact to the
average consumer is in the explosion of digital content availability and the
plethora of new etail sites to purchase everything from books to airline tickets to
groceries. However, the growth of business-to-business electronic commerce
(B2B eCommerce) has been (and will continue to be) a much more significant
business activity of far higher value and will impact nearly all organizations in the
long run.
Linkedin for business - how businesses can use LinkedInSymphony3
An overview of how LinkedIn can be used for business. Delivered to managers, owners and employees at Manufacturing companies through the South East Business Network based in Dandenong, Victoria, Australia
Decoding Digital Week 4: Evaluation and Continuous ImporvementSymphony3
This webinar focused on evaluating digital efforts and continuously improving digital strategies. It discussed using Google Analytics to measure website usability, content effectiveness, and inbound traffic sources to gain insights. These insights can then be used to implement changes and measure their results. The webinar also covered taking business processes online, emerging digital trends, and cloud applications. It emphasized developing an ongoing process of measurement, analysis, and improvement to keep digital strategies effective over time.
The document outlines the agenda for an event on smart cities. It includes presentations and panels on topics like smart city concepts, digital administration in large cities, and a social network for local governments. A keynote speech introduces the concept of smart cities and how technology can help address challenges facing governments through operational and management excellence.
What is ICT? do I want it? where do I get the money from? tonyokotie
This document provides information about planning and funding for information and communication technology (ICT) projects for voluntary and community organizations. It discusses determining ICT goals and needs, calculating costs including hardware, software, staff time, and ongoing expenses. Tips are provided for ICT health checks, total cost of ownership calculations, technology budget tools, purchasing processes, potential funders, and writing effective funding proposals. Resources from organizations like the ICT Hub Consortium are recommended for consultation and assistance.
Proposal: A new City of Oakland Technology Commission Phil Wolff
Many of Oakland's tech challenges could benefit from public-private leadership. This is a rough draft presentation of the text at http://oaklandwiki.org/Technology_Commission_Proposal
Slides "D1: The NMC Methodology" for a one-day workshop on "Preparing for the Future: Technological Challenges and Beyond" by Brian Kelly and Tony Hirst at the ILI 2015 conference. Held on Monday 19 October 2015
For further information see
http://ukwebfocus.com/events/ili-2015-preparing-for-the-future
This document outlines strategies for using information technology (IT) to promote digital development in rural communities. It discusses identifying technology leadership, forming alliances, and doing projects to take advantage of opportunities. Digital development can reduce costs, enable access to new markets, support skill and workforce development, and differentiate communities. The document provides an overview of components like technological facilities, organizational capacities, and individual capabilities that contribute to a community's ability to apply IT. It also describes various tactics for digital development including improving access, raising awareness, and developing new applications and architecture. Leadership is key to defining objectives, allocating resources, and driving digital development initiatives.
Sustainability Virtual Summits - Smart ICT Feb 2010guestfb0c10
The document describes a series of virtual sustainability summits hosted by an organization called Sustainability Virtual Summits from February to December 2010. The summits will feature keynote speakers and sessions on topics related to using information and communications technologies (ICT) to address climate change. Sessions will cover topics like smart supply chains, manufacturing, transportation, buildings and more. The events aim to share best practices, maximize impact, and inspire sustainable solutions. They will be supported and promoted by the United Nations.
The document summarizes a series of virtual sustainability summits hosted by SustainabilityVirtualSummits.com from February to December 2010 with support from the United Nations. The summits addressed how information and communication technologies can help mitigate climate change through topics like smart ICT, virtualization, dematerialization, smart supply chains, smart manufacturing, smart transportation, smart buildings, and smart grids. Speakers included leaders from the UN, technology companies, and other organizations working on sustainability.
This document provides an overview and agenda for a FinTech training hosted by the National University of Singapore on July 5th, 2022. It contains disclaimers noting that the information presented was prepared by the author and no representation is made regarding its accuracy. It also states the training is for the exclusive use of recipients and cannot be copied or distributed without permission. The agenda outlines sessions on FinTech concepts, chatbots, robotic process automation, blockchain, digital assets, and the use of artificial intelligence.
Enhancing productivity: ICT that supports digital proficiency in the communit...Connecting Up
This document discusses increasing digital proficiency in not-for-profit organizations. It provides a framework to assess an organization's current digital proficiency across governance, technology use, staff skills, and risk management. Moving from basic to transformational proficiency brings benefits like more efficient client services and outcomes. The document also offers 10 easy steps leaders can take to embrace technology, such as establishing an ICT committee, understanding real technology costs, and recognizing that technology problems are often organizational issues. The overall message is that technology is a strategic asset that can improve productivity when aligned with organizational strategy.
1. The document summarizes an information session about the iTANGO project which aims to empower community service organizations to effectively use new technologies.
2. The session covered an overview of iTANGO supports including a knowledge base, workshops, and communities of practice to help organizations at different stages of their digital journey.
3. Attendees learned about assessing their organization's current digital proficiency and the benefits of the iTANGO project such as easy to access resources and opportunities for ongoing learning.
A presentation on how technology will impact on the future of East Sussex. Why build more roads when self-drive vehicles are coming? How will 3D printing impact on local production? How will the world of work look and do we have the work spaces to accomodate it? What jobs will be replaced by technology, and where will the new jobs come from? Should we start preparing for 5G now?
This presentation was given to the Team East Sussex board in July 2017 (TES are part of the South East Local Enterprise Partnership - SELEP)
Sustainability Virtual Summits: Smart ICT 23-25 March 2010barounos
This document provides information about a series of virtual trade shows focused on sustainable information and communications technologies. The summaries will take place from March to December 2010 with sessions on topics like smart ICT, smart business operations, and smart infrastructure. Speakers include UN officials and corporate executives. Attendees will include sustainability executives and IT professionals. The virtual platform allows participants to attend keynotes, visit exhibit booths, and network online. Sponsors and exhibitors can generate qualified leads and showcase solutions. The event aims to share best practices for sustainable development through ICT.
TOOLKIT: Templates for Powerpoint, Excel Tools & Spreadsheet TemplatesAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Toolkit including 100+ Templates for Powerpoint, Excel Tools & Spreadsheet Templates| Created By ex-McKinsey & Deloitte Consultants.
This document provides an agenda and summaries from presentations at an event on smarter towns and cities. The agenda includes presentations on civic crowdfunding, wireless infrastructure in the City of London to enable smart cities applications, and digital engagement tools. Key points from the presentations include that civic crowdfunding has raised over £7 million for 342 community projects, the City of London's wireless concession will deliver a gigabit WiFi network and 400 small cells by 2019, and digital engagement platforms can effectively gather public input on development projects. The document concludes with information on upcoming events in the Smarter Cities series.
Collaboration in a flat world allows companies to innovate and create value through global partnerships and interactions. There are three steps to effective collaboration: 1) connecting teams to share information and make decisions, 2) streamlining processes through tools like project management, and 3) optimizing transactional processes using ERP and CRM systems. Microsoft technologies like Office 365 provide pervasive collaboration capabilities that can be used across an organization's value chain in areas like sourcing, R&D, operations, customer service, sales, and product delivery. Case studies demonstrate how collaboration tools have improved productivity, sped processes, and increased profits for many companies.
This document is an introduction to a book on business-to-business (B2B) electronic commerce. It discusses the growth of B2B eCommerce and how it will significantly impact organizations. The book contains sections on the B2B eCommerce environment, supply chain management issues, value chain networks, and research issues. It aims to address challenges and solutions related to B2B eCommerce adoption and implementation.
Commerce Challenges And Solutions (Idea Group)Huy Bui
The growth in the importance of electronic commerce (eCommerce) has been
nothing short of phenomenal. Thousands of new companies have created new
marketplaces and new opportunities worldwide. The most visible impact to the
average consumer is in the explosion of digital content availability and the
plethora of new etail sites to purchase everything from books to airline tickets to
groceries. However, the growth of business-to-business electronic commerce
(B2B eCommerce) has been (and will continue to be) a much more significant
business activity of far higher value and will impact nearly all organizations in the
long run.
Linkedin for business - how businesses can use LinkedInSymphony3
An overview of how LinkedIn can be used for business. Delivered to managers, owners and employees at Manufacturing companies through the South East Business Network based in Dandenong, Victoria, Australia
Decoding Digital Week 4: Evaluation and Continuous ImporvementSymphony3
This webinar focused on evaluating digital efforts and continuously improving digital strategies. It discussed using Google Analytics to measure website usability, content effectiveness, and inbound traffic sources to gain insights. These insights can then be used to implement changes and measure their results. The webinar also covered taking business processes online, emerging digital trends, and cloud applications. It emphasized developing an ongoing process of measurement, analysis, and improvement to keep digital strategies effective over time.
Decoding Digital Week 2: Design & ImplementationSymphony3
In week two we discussed how businesses can go about designing and implementing a website. We look at a website brief, choosing and CMS and website design.
Decoding Digital Week 1: Developing a digital strategySymphony3
The document provides an overview of week one of the Decoding Digital program, which aims to help participants develop a digital strategy for their business. It discusses developing customer personas, conducting a SWOT analysis and business model canvas exercise for a case study business called Oz Crafters. Participants are guided through creating a one page plan that maps out key digital strategy actions, timings and responsibilities. The goal is to help businesses assess their digital readiness and lay the foundations for an effective online strategy.
Decoding Digital Week 7: Customer EngagementSymphony3
One thing that most businesses want to achieve online is to grow their audience. Social media creates a great opportunity to build loyal advocates that will share your brand content for you and grow your customer base. But how do we do this?
This document provides tips for optimizing a website, including personalizing the site, integrating social media, diversifying contact methods, making the site interactive, and adding credibility. The document recommends showing not only what a company does but how it does it, and references the websites vantagemarketing.com.au and symphony3.com.
Decoding Digital Week 3: Understanding Your CustomerSymphony3
In week three we focus on the customer. Any organisation with a successful digital strategy needs to have a clear understanding of who their customer is and how they interact with their brand throughout the entire purchase journey.
Registering a domain involves searching for an available domain name on a registrar's website, adding it to your cart, and completing the purchase process. The document outlines the steps to register a domain with www.crazydomains.com.au, which includes searching for a domain, checking availability, adding it to your cart, upgrading to email if desired, and providing payment and contact information to complete registration.
Enterprising Partnerships - Web Strategy & FunctionalitySymphony3
Responsive design across devices is important due to growing mobile traffic. Show customers how you provide value through their journey on your site. Understand customer segments and reflect their needs in design and features.
This infographic outlines How to act on social media, where to post on social media and some ideas around what to post.
Obviously there are many more tools available - these are the ones we use in our business and may provide some ideas for you in your business
Social media communication types can be categorized into three main types: talk, which refers to one-way announcements and updates; support, involving responding to customer questions and issues; and engage and energize, focusing on starting conversations and building community through comments, shares, and likes.
The document is a presentation on social media 101 that covers fundamentals of social media including risks and benefits. It discusses using social media for objectives like engaging customers, informing employees, and listening to customers. Upcoming webinars on Facebook and Twitter are mentioned. The presentation also includes frameworks for social media strategy showing how to identify customer segments, their online behaviors and what drives them to engage in order to effectively communicate through social media.
The document discusses the evolution of local government asset management and how it is being transformed by new technologies and social media. It describes how asset management systems have progressed from basic paper records to integrated digital systems with GIS mapping and databases. These systems are now linked to social media platforms to facilitate two-way communication with the public. The integration of social media data into core asset systems allows issues reported by the community to be automatically logged as jobs and attached to the correct asset records. This creates a single source of truth and more seamless interaction with the public.
Digital Disruption - Is your business really using digital technologies to th...Symphony3
Digital technologies present both threats and opportunities for businesses and governments from imminent disruption of one-third of the Australian economy. Companies that embrace digital transformation through both digital technology investment and strong leadership capabilities outperform their peers. There are varying levels of digital intensity and transformation management among organizations, from digital leaders to beginners. Effective digital marketing involves listening to customers and supporting them at different stages of awareness, evaluation, purchase, experience, and advocacy.
Bharat Mata - History of Indian culture.pdfBharat Mata
Bharat Mata Channel is an initiative towards keeping the culture of this country alive. Our effort is to spread the knowledge of Indian history, culture, religion and Vedas to the masses.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Julie Topoleski, CBO’s Director of Labor, Income Security, and Long-Term Analysis, at the 16th Annual Meeting of the OECD Working Party of Parliamentary Budget Officials and Independent Fiscal Institutions.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
How To Cultivate Community Affinity Throughout The Generosity JourneyAggregage
This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters — emphasizing trust, engagement, and community!
Indira awas yojana housing scheme renamed as PMAYnarinav14
Indira Awas Yojana (IAY) played a significant role in addressing rural housing needs in India. It emerged as a comprehensive program for affordable housing solutions in rural areas, predating the government’s broader focus on mass housing initiatives.
2. www.symphony3.com
Page 2
Welcome from Symphony3!
Fergal Coleman, Director and Co-founder, Symphony3
John Nevins, Strategic advisor and former CEO, City of Kingston
Who are Symphony3?
3. www.symphony3.com
Page 3
Housekeeping
Webinar format over the 7 sessions
40 – 45 minute conversation
Guest panellists/cameos from industry leaders
Ask questions as we go and at the end
Ask your questions in the Q&A or chat box
Interactivity: Polls
Breakout sessions
Sessions will be recorded
4. www.symphony3.com
Page 4
What you’ll learn
• Introduction to the series and why it’s
important
• Gain an understanding of where your
organization is on its digital journey
• Opportunity to discuss and think about
where that journey needs to go
• Learn about and discuss how technology
can advance your citizen centric
strategies
• Share thoughts and ideas on the
challenges and opportunities
• Questions
5. www.symphony3.com
Page 5
Webinar schedule
1. What does the council of the future look like? 9 Sep 2021
2. Digital strategy and leadership 14 Oct 2021
3. Customer expectations in a digital world Nov 2021
4. Are your staff empowered for digital? Jan 2022
5. The API-enabled, hyper-connected council Feb 2022
6. Automating, reengineering and eliminating Mar 2022
7. If you can’t measure it, how do you improve? April 2022
8. www.symphony3.com
Page 8
Webinar 2: Digital strategy and leadership
14
th
October – time TBD
Guest panellist: Prof. Mark Thompson
• Advisor to UK Government
• Professor in Digital Economy at Uni. of Exeter
Email fcoleman@symphony3.com to reserve
place.
9. www.symphony3.com
Page 9
Let’s talk about Digital Australia?
“Accenture Digital Performance Index ranks Australia
2nd last of 37 OECD countries for investment, uptake
and output of digital technologies… we trail other
countries in cloud computing, automation, machine
learning, big data, Internet of Things, 3D Printing and
drones…”
AICD Company Director Magazine September 2021
10. www.symphony3.com
Page 10
75%
of respondents said….
“Relative to other industry
sectors digital transformation
in local government is less
mature than other sectors.”
Attendee Survey
17. www.symphony3.com
Page 17
How tech has evolved – lets pick an example
2000 - Client-server and early
internet
2010 - Internet-enabled Internet by default
Increase in scale and performance
18. www.symphony3.com
Page 18
What does evolution look like for a Council?
Client-server and early internet
(Legacy approach)
Digitised
(Transitioning to digital)
Internet by default
(Fully optimised)
Low-performance <- Likelihood to be high performing -> High–performance
Higher costs: $$$$$$ <- Likelihood to be efficient -> Lower costs: $
19. www.symphony3.com
Page 19
3 reasons why internet
by default is high
performing?
• Integration and automation by
default – massive internal
efficiencies and cost savings.
• The citizen experience – a single
exceptional customer experience
across all services.
(and employee experience)
• Better decision-making –
management and staff have the
information to make better
decisions faster.
20. www.symphony3.com
Page 20
What are the
obstacles/common pitfalls?
• Complex service and regulatory
environment can stymie innovation.
• Councils are highly accountable to the
community and are resource constrained.
Change is viewed as risky.
• Traditionally Councils are reliant on
dominant ERP vendors. The adoption of
new technology has required their
support at the Council’s cost.
• Digital transformation can appear
complex and challenges existing
technology’s vested interests and
Council’s existing IT support roles.
21. www.symphony3.com
Page 21
Are you on the right
path?
•Do you have a digitization strategy
that supports your performance and
service delivery objectives?
22. www.symphony3.com
Page 22
Conclusions
We need to have challenging conversations about digital
We can plan around what is not going to change
Our enabling technology must evolve and change
There are challenges but the rewards are enormous
The next 6 sessions will continue the exploration…
Symphony3 was established in 2011. We are technology experts with a deep understanding of local government. We have worked with over 70 local governments. 30 of our clients are currently using our technology platform to enable their digital transformation.
We’ll ask for feedback as we want it to be relevant
Industry experts in each webinar
Add AICD Quote September 2021company director magazine. John
Question to John. Leaders
Only the CEO can drive and empower the organisational transition to a digitally enabled and empowered Council.A CEO needs access to expert advice on how to ask the right technology questions.
For an organisation to go on the journey – we will invite you to participate in a survey leading up to our next webinar on strategy and leadership where we will further explore the mindset that is required.
What is not going to change and why? While people are typing in – john
Communities want exceptional, responsive service delivery experiences that can measured and improved
Highly efficient and demonstrable performance improvements