Presentation on the business case for user experience - specifically, for taking a user-centered approach to design and development, including users early and often in the process, and demonstrating ROI for same. Shared at St. Louis Days of .NET conference, 15 November 2013.
Why should you care about UX? It's not just something to pay lip service to, or to do to feel cool while hanging out with the mustachioed dudes in tight black jeans drinking some PBR. No. UX is important because the benefits of a good user experience - increased revenue, decreased development time and rework, decreased call center volume, and increased word-of-mouth marketing - far outweigh the cost of achieving that experience. And make no mistake - good UX isn't an accident. Nor is it achieved by locking a smart person or two in a conference room until they get it right. In this session, we'll take a look at several case studies demonstrating the business value of a user-centered approach to design and development.
Microsoft UX Platform and Tool Overview By Chris BernardChris Bernard
This is a high-level overview of the Microsoft UX platform and tools, it fills out our 'egg' story a bit and how we're trying to impact designer and developer workflow.
New Frontiers: UX Professional as Business ConsultantCindy Chastain
We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, they're struggling to acquire the skills needed for creating and managing touch points as well as understanding and prioritizing needs. And when we're talking multi-channel ecosystems, who's better equipped to address this complexity than those who have the skill set to not only understand it, but to design it and guide how it's built.
From optimizing the cross-channel customer experience, to creating new product and service extensions, we're heading into a prime moment for bringing our toolkit into the business arena. This talk is meant to be both a thought starter a around how UX can begin to play a substantive role in a company's digital strategy. Using examples from my own experiences and input from a variety of seasoned practitioners, we'll examine the challenges and map the opportunities across our own journey as UX professionals who are starting to think about what's next.
Widemile and Microsoft Multivariate Testing Case StudyWidemile
A joint presentation at DMDays09 New York, showcasing a case study between Widemile and Microsoft Office Live Small Business, which through Widemile's multivariate testing platform improved Microsoft's online conversions by 40%.
Why should you care about UX? It's not just something to pay lip service to, or to do to feel cool while hanging out with the mustachioed dudes in tight black jeans drinking some PBR. No. UX is important because the benefits of a good user experience - increased revenue, decreased development time and rework, decreased call center volume, and increased word-of-mouth marketing - far outweigh the cost of achieving that experience. And make no mistake - good UX isn't an accident. Nor is it achieved by locking a smart person or two in a conference room until they get it right. In this session, we'll take a look at several case studies demonstrating the business value of a user-centered approach to design and development.
Microsoft UX Platform and Tool Overview By Chris BernardChris Bernard
This is a high-level overview of the Microsoft UX platform and tools, it fills out our 'egg' story a bit and how we're trying to impact designer and developer workflow.
New Frontiers: UX Professional as Business ConsultantCindy Chastain
We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, they're struggling to acquire the skills needed for creating and managing touch points as well as understanding and prioritizing needs. And when we're talking multi-channel ecosystems, who's better equipped to address this complexity than those who have the skill set to not only understand it, but to design it and guide how it's built.
From optimizing the cross-channel customer experience, to creating new product and service extensions, we're heading into a prime moment for bringing our toolkit into the business arena. This talk is meant to be both a thought starter a around how UX can begin to play a substantive role in a company's digital strategy. Using examples from my own experiences and input from a variety of seasoned practitioners, we'll examine the challenges and map the opportunities across our own journey as UX professionals who are starting to think about what's next.
Widemile and Microsoft Multivariate Testing Case StudyWidemile
A joint presentation at DMDays09 New York, showcasing a case study between Widemile and Microsoft Office Live Small Business, which through Widemile's multivariate testing platform improved Microsoft's online conversions by 40%.
Presented at UXIstanbul 2016.
When designing new services / products / experience, designers often start with the user needs or technical feasibilities. When designers ask “why are we doing this”, we often shy away from the business reasons. If we try to design with a holistic view of everything, shouldn’t we understand the business needs as well?
Taking a step away from the traditional design thinking, this session will dive into business design and stretch our design thinking muscle to business thinking. Business design brings in the commercial prospect to form a more complete approach to solving complex problems.
In this session, we will look at examples of hands-on case study of how to integrate commercial thinking into design projects. How to balance the different requirements and needs from all angles? What are the different toolkits that can be used for designers to start thinking about business more? And maybe most importantly, how can designers stop being scared of numbers.
Fjord Service Design Academy: A business case for transformative servicesFjord
Nancy Birkhölzer and Melanie Wendland from Fjord’s Service Design Academy delivered a keynote at the Service Design Conference organized by the German chapter of the International Service Design Network. Theme of the conference was Creating value(s): Transforming business, society and individual behavior through Service Design.
In a device-frangmented world like ours today, it has become impossible to test all software, let alone mobile applications, manually. That's why automated testing is so important!
Find out about the top benefits of automated testing in this slideshow!
The Future of UX: Designing Data ExperiencesEva Willis
A funny thing happens when you open up your design process to consider the increasing number of devices people use: the importance of each individual device diminishes. That’s a significant shift for the user experiences community to adjust to. The future of UX is the user who begins a task on one device, continues through many more interfaces across many platforms and many more devices and completes their task with little recognition of, or interest in the complexity involved. To stay relevant in the development of digital products, we need think at a higher level than screens or sites or devices. The future of UX is designing data experiences.
This talk was done during softshake 2014.
Can you give me a definition of the “User Experience”? I don’t! And the Internet neither. User Experience is a really broad domain from analytics to psychology to interface design.
Come to this talk and I’ll present you what is User Experience and what it means for your product. I’ll also give you some tips to help you improve the experience of your software.
Pouvez vous me donner une définition de “l’Experience utilisateur” (UX)? Moi je ne peux pas! Et l’internet n’y arrive pas non plus. L’expérience utilisateur est un domaine très large couvrant la psychologie, le design d’interface et les mesures de performance.
Durant ce talk, je vous présenterai ce qu’est l’expérience utilisateur et ce que ça implique pour votre travail. Je vous donnerai aussi quelques conseils pour améliorer l’expérience de vos logiciels.
UX Design + UI Design: Injecting a brand persona!Jayan Narayanan
It is my try to shed light on two often heard but little understood or confused acronyms and its impact on overall brand experience. The presentation originally designed to address a group of entrepreneurs who have little knowledge in design and it's technical jargons.
https://www.linkedin.com/in/jayan-narayanan/
Service Design Thinking - Designing services that people fall in love withRamakant Gawande
Slides from my service design talk & one day workshop @ Clarice Technologies, Pune, India.
- Why Service Design ? Todays Customers Trends ?
- Service Design Benefits ?
- Basic Process, Tools & Methods
- One day Workshop
Twelve months of research, 1000+ cups of coffee, and probably an entire forest worth of Post-its (don’t worry—we recycle). That’s what it took for us to compile our Trends 2017 report, which offers an in-depth look at the eight most important developments we believe will influence and impact design and innovation for business, government and society in the coming year.
Visit trends.fjordnet.com for more.
A quick take on Nielsen & Molich's 10 Heuristics, phrased as mistakes to avoid, with current (good and bad) examples. Presented at the Designer 2 Developer Workflow Conference in Kansas City Missouri, 01 October 2013.
Think UX takes too long or costs too much? Think again. UX activities pay for themselves (and then some) in increased revenue, increased shareholder value, decreased development and support costs, and increased word of mouth marketing.
Products Not Projects: Delivering Value with Product RoadmapsEBG Consulting, Inc.
Presentation for Boston SPIN, Nov 2013 by Ellen Gottesdiener, EBG Consulting.
If you're managing your portfolio using projects—and not products—you may be missing the point. After all, the product-to-be is the basis for the vision, goals, and expected outcome.
A product roadmap articulates how you will continually deliver a valued product over a long time horizon and provides a framework for decision-making, focusing all stakeholders on the strategic view, guiding changes in the near-term plans.
Ellen Gottesdiener explains how product roadmaps give you a framework for ongoing decision making. Find out how using collaborative processes to create and evolve your roadmap allows you to re-envision and adapt your product to maximize each release.
Adding The UX String To Your SEO Bow | Luci Wood | Brighton Autumn 2021Lucinda Wood
We all know that search engines continuously evolve to serve their users. The current frenzy around Google’s Page Experience update is evidence enough of this. Though we might busy ourselves with striving for the elusive ‘page speed green’, there lies a deeper chasm that’s holding many of us back from achieving the golden standard of ‘user first’: nailing the balance between delivering an incredible user experience on our websites, and making them work for SEO.
In this talk, Luci provides actionable tips to use UX to your advantage to drive the implementation of SEO strategies.
Essentially, adding the UX string to your SEO bow to help you do your job a little bit better!
Lessons I've learned leading TINITT through design consulting and through product launches about the importance of great design in creating a successful company.
Key lessons:
1) Learn to say no
2) The client isn't always right
3) Create a design process early on
4) Think three moves ahead
Reach out to me on twitter at @KevLeht with comments or to start a dialogue.
(This presentation has been reposted from my old slideshare account found here: http://www.slideshare.net/infinitekevin/idsa-2013-design-driven-business-development)
UX / CX in the context of creative & marketing industryKaKi Law
Experience Design in Creative Agency. The presentation also covers the latest digital behavior in HK.
Videos Played during the presentation:
SME HK by Google
http://www.youtube.com/watch?v=98ui4f7DR1Y
Connected Retail
http://youtu.be/VN2hfLN8djQ
Tesla Motors
http://youtu.be/TZ0HsN-tblo
Interacting With a Dynamic Shape Display
http://vimeo.com/79179138
Nordstorm Innovation Lab - Sunglass iPad App Case Study
http://youtu.be/szr0ezLyQHY
Hands On Search Yahoo! JAPAN
http://youtu.be/xQx6YeoKVwU
Misconceptions abound about the way requirements fit—or don’t fit—into agile projects. Is “agile requirements” an oxymoron—two contradictory terms joined together? How is it possible for requirements to be agile? Do agile projects even need requirements? In reality, requirements are the basis for planning, analyzing, developing, and delivering agile projects. Paul Reed shares the value of requirements analysis on agile projects, the ways requirements form the basis for agile planning, and explains how effective agile teams collaborate to develop requirements. Drawing on what we know about chaos theory, complex adaptive systems, metrics on software projects, and practical application on numerous agile projects, discover how agile and requirements are congruent. Learn how agile and requirements combine to form a sound and sensible union that drives successful delivery of business value. Leave with a clear understanding of how requirements done right leverage agile practices and how agile projects depend on requirements to deliver business value.
Presented at UXIstanbul 2016.
When designing new services / products / experience, designers often start with the user needs or technical feasibilities. When designers ask “why are we doing this”, we often shy away from the business reasons. If we try to design with a holistic view of everything, shouldn’t we understand the business needs as well?
Taking a step away from the traditional design thinking, this session will dive into business design and stretch our design thinking muscle to business thinking. Business design brings in the commercial prospect to form a more complete approach to solving complex problems.
In this session, we will look at examples of hands-on case study of how to integrate commercial thinking into design projects. How to balance the different requirements and needs from all angles? What are the different toolkits that can be used for designers to start thinking about business more? And maybe most importantly, how can designers stop being scared of numbers.
Fjord Service Design Academy: A business case for transformative servicesFjord
Nancy Birkhölzer and Melanie Wendland from Fjord’s Service Design Academy delivered a keynote at the Service Design Conference organized by the German chapter of the International Service Design Network. Theme of the conference was Creating value(s): Transforming business, society and individual behavior through Service Design.
In a device-frangmented world like ours today, it has become impossible to test all software, let alone mobile applications, manually. That's why automated testing is so important!
Find out about the top benefits of automated testing in this slideshow!
The Future of UX: Designing Data ExperiencesEva Willis
A funny thing happens when you open up your design process to consider the increasing number of devices people use: the importance of each individual device diminishes. That’s a significant shift for the user experiences community to adjust to. The future of UX is the user who begins a task on one device, continues through many more interfaces across many platforms and many more devices and completes their task with little recognition of, or interest in the complexity involved. To stay relevant in the development of digital products, we need think at a higher level than screens or sites or devices. The future of UX is designing data experiences.
This talk was done during softshake 2014.
Can you give me a definition of the “User Experience”? I don’t! And the Internet neither. User Experience is a really broad domain from analytics to psychology to interface design.
Come to this talk and I’ll present you what is User Experience and what it means for your product. I’ll also give you some tips to help you improve the experience of your software.
Pouvez vous me donner une définition de “l’Experience utilisateur” (UX)? Moi je ne peux pas! Et l’internet n’y arrive pas non plus. L’expérience utilisateur est un domaine très large couvrant la psychologie, le design d’interface et les mesures de performance.
Durant ce talk, je vous présenterai ce qu’est l’expérience utilisateur et ce que ça implique pour votre travail. Je vous donnerai aussi quelques conseils pour améliorer l’expérience de vos logiciels.
UX Design + UI Design: Injecting a brand persona!Jayan Narayanan
It is my try to shed light on two often heard but little understood or confused acronyms and its impact on overall brand experience. The presentation originally designed to address a group of entrepreneurs who have little knowledge in design and it's technical jargons.
https://www.linkedin.com/in/jayan-narayanan/
Service Design Thinking - Designing services that people fall in love withRamakant Gawande
Slides from my service design talk & one day workshop @ Clarice Technologies, Pune, India.
- Why Service Design ? Todays Customers Trends ?
- Service Design Benefits ?
- Basic Process, Tools & Methods
- One day Workshop
Twelve months of research, 1000+ cups of coffee, and probably an entire forest worth of Post-its (don’t worry—we recycle). That’s what it took for us to compile our Trends 2017 report, which offers an in-depth look at the eight most important developments we believe will influence and impact design and innovation for business, government and society in the coming year.
Visit trends.fjordnet.com for more.
A quick take on Nielsen & Molich's 10 Heuristics, phrased as mistakes to avoid, with current (good and bad) examples. Presented at the Designer 2 Developer Workflow Conference in Kansas City Missouri, 01 October 2013.
Think UX takes too long or costs too much? Think again. UX activities pay for themselves (and then some) in increased revenue, increased shareholder value, decreased development and support costs, and increased word of mouth marketing.
Products Not Projects: Delivering Value with Product RoadmapsEBG Consulting, Inc.
Presentation for Boston SPIN, Nov 2013 by Ellen Gottesdiener, EBG Consulting.
If you're managing your portfolio using projects—and not products—you may be missing the point. After all, the product-to-be is the basis for the vision, goals, and expected outcome.
A product roadmap articulates how you will continually deliver a valued product over a long time horizon and provides a framework for decision-making, focusing all stakeholders on the strategic view, guiding changes in the near-term plans.
Ellen Gottesdiener explains how product roadmaps give you a framework for ongoing decision making. Find out how using collaborative processes to create and evolve your roadmap allows you to re-envision and adapt your product to maximize each release.
Adding The UX String To Your SEO Bow | Luci Wood | Brighton Autumn 2021Lucinda Wood
We all know that search engines continuously evolve to serve their users. The current frenzy around Google’s Page Experience update is evidence enough of this. Though we might busy ourselves with striving for the elusive ‘page speed green’, there lies a deeper chasm that’s holding many of us back from achieving the golden standard of ‘user first’: nailing the balance between delivering an incredible user experience on our websites, and making them work for SEO.
In this talk, Luci provides actionable tips to use UX to your advantage to drive the implementation of SEO strategies.
Essentially, adding the UX string to your SEO bow to help you do your job a little bit better!
Lessons I've learned leading TINITT through design consulting and through product launches about the importance of great design in creating a successful company.
Key lessons:
1) Learn to say no
2) The client isn't always right
3) Create a design process early on
4) Think three moves ahead
Reach out to me on twitter at @KevLeht with comments or to start a dialogue.
(This presentation has been reposted from my old slideshare account found here: http://www.slideshare.net/infinitekevin/idsa-2013-design-driven-business-development)
UX / CX in the context of creative & marketing industryKaKi Law
Experience Design in Creative Agency. The presentation also covers the latest digital behavior in HK.
Videos Played during the presentation:
SME HK by Google
http://www.youtube.com/watch?v=98ui4f7DR1Y
Connected Retail
http://youtu.be/VN2hfLN8djQ
Tesla Motors
http://youtu.be/TZ0HsN-tblo
Interacting With a Dynamic Shape Display
http://vimeo.com/79179138
Nordstorm Innovation Lab - Sunglass iPad App Case Study
http://youtu.be/szr0ezLyQHY
Hands On Search Yahoo! JAPAN
http://youtu.be/xQx6YeoKVwU
Misconceptions abound about the way requirements fit—or don’t fit—into agile projects. Is “agile requirements” an oxymoron—two contradictory terms joined together? How is it possible for requirements to be agile? Do agile projects even need requirements? In reality, requirements are the basis for planning, analyzing, developing, and delivering agile projects. Paul Reed shares the value of requirements analysis on agile projects, the ways requirements form the basis for agile planning, and explains how effective agile teams collaborate to develop requirements. Drawing on what we know about chaos theory, complex adaptive systems, metrics on software projects, and practical application on numerous agile projects, discover how agile and requirements are congruent. Learn how agile and requirements combine to form a sound and sensible union that drives successful delivery of business value. Leave with a clear understanding of how requirements done right leverage agile practices and how agile projects depend on requirements to deliver business value.
OC 2015: The Business Behind MicroservicesDaniel Bryant
The technology changes required when implementing a microservice-based application are only one part of the equation. The business and organisation will also most likely have to fundamentally change. In an ideal world, this shouldn’t be a problem – what with the rise of agile, lean and DevOps – but this is not always the situation I encounter in my consulting travels. I would like to share some stories of successful (and not so successful) strategies and tactics I have used over the past four years when introducing service-oriented architecture into organisations.
Join me for a whistle-stop tour of the business and people challenges that I have experienced first hand when implementing a greenfield microservice project, and also breaking down a monolith. We’ll look at ‘divided companies’ vs ‘connected companies’, determine the actual impact of conway’s law, briefly touch on the lean startup/enterprise mindset, dive into change management without the management double-speak, and look at the lightweight processes needed to ensure the technical success of a microservices implementation.
UX STRAT 2014: Peter Merholz, "Shaping Organizations to Deliver Great User Ex...UX STRAT
As the field of User Experience evolves, it has gone through successive stages. The first focused on methodologies -- it was important to develop how to design for user experience. However, it was clear that was insufficient (because so many bad experiences continued to make it out into the world), and so the field shifted upstream to strategy. We felt that if we could inform strategy, we'd be setting up our designs to succeed. That, too, has fallen short. It turns out we need to pull back even further and think hard about the shape of our organizations, both with design and throughout the whole company. In this talk I'll draw from my experience as head of design for Groupon to show how organizational models and practices are crucial for delivering great user experiences.
What are your users thinking? Rob Walters for The GSE UK Conference 2013SettUKInfo
A brief overview of the ways usability analysis aims to answer these and more questions, showing the range of understanding that can be gained, and included a practical demonstration of using eye tracking to understand what and how users REALLY think when using software and the web.
Top 6 ways developers mess up on User Experience (and how to avoid them) [SF ...Kate Rutter
Oh those pesky UI problems! Sadly, only a few are easily answerable. This talk does that and then frames two important underlying beliefs that impact how developers and designers can get the most of of UX by teasing apart UX and UI (they are *so* not the same thing!) and by broadening the perspective on what makes great products (not just great code.)
Shadow UX is, if you will, UX's distorted reflection. It describes a UX activity or process that presents the illusion of a user-centered approach without actually providing its benefits.
Presentation to the STLX conference on 25 September 2017 with Martha Valenta and Tara Nesbitt.
Takeaway: UX Research is still a thing. An important, valuable thing. You should go do some.
Getting to know your real users - Mastering practical ethnographic researchDanielle Cooley
Presentation to the 2015 UX Strategies Summit in San Francisco, California, USA. Covers why ethnography is important and things to keep in mind when conducting this research.
Between Two Form Tags as presented at Code PaLOUsa 2015. There's so much more that goes into great forms! But we spent our allotted hour well.
Questions? Email me! danielle@dgcooley.com
Cognitive Ergonomics for Developers - St. Louis Days of .NET 2014Danielle Cooley
Brief introduction into the human brain's processing of information and how that can apply to modern Web and software development. Presented at the St. Louis Days of .NET conference in November 2014
This presentation will briefly describe the concept of content strategy, then explore how an abundance of content increases stress and costs money, and how LESS content is a much better approach. Attendees will gain an appreciation of content strategy as a discipline, consider a new approach to product content, and assess the wisdom of their own company's content strategy (if they have one).
What are some of the most common UI mistakes, and how can you avoid them? We'll look at some common violations of the 10 basic tenets of usable interfaces and examine ways to avoid them.
Avoiding UI Mistakes as delivered at KCDC in May 2013. This quick look at Nielsen & Molich's 10 Usability Heuristics provides a great starting point for developers looking to incorporate some UX thinking into their work.
In the world of digital content, less is more. Here's why.
Presentation given to the 2013 Internet User Experience conference in Phoenix, AZ, USA, 02 April 2013.
It's been 13 years since Alan Cooper introduced UXers to Personas in _The Inmates are Running the Asylum_. How can the personas we create reflect the changes that have occurred in that time?
Why is user research important? Why, specifically, is field research important? What are some types of field research? How does one conduct field research? How do you report findings? (Find out here!)
In the context of the Web, what are Sort and Filter? Do designers and developers fully appreciate the difference? What about users? What are some common design patterns for Sort and Filter, and what are the advantages and disadvantages of each?
Slides for an Ignite talk at the 2011 Internet User Experience Conference. October 11, 2011. Ann Arbor, Michigan, USA.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
3. 15
November
2013
@dgcooley
#STLDODN
Danielle
Gobert
Cooley
Selected
Work
14
years
as
a
UX
Specialist
BE,
Biomedical
and
Electrical
Engineering
–
Vanderbilt
University
MS,
Human
Factors
in
InformaQon
Design
–
Bentley
University
danielle@dgcooley.com
@dgcooley
hSp://linkedin.com/in/dgcooley
3
7. 15
November
2013
@dgcooley
#STLDODN
What
is
UX?
hSp://unbounce.com/online-‐markeQng/32-‐bullseye-‐ux-‐posts-‐to-‐hit-‐your-‐conversion-‐targets/
7
8. 15
November
2013
@dgcooley
#STLDODN
What
is
UX?
hSp://randsinrepose.com/archives/a-‐design-‐primer-‐for-‐engineers/
8
10. 15
November
2013
@dgcooley
#STLDODN
I
think
it’s
5
things.
User
Research
What
do
people
need
this
to
do,
and
why?
InformaQon
Design
How
is
it
structured?
Content
Strategy
What
is
it
going
to
say?
UX
InteracQon
Design
How
does
it
work?
Visual
Design
What
does
it
look
like?
10
11. 15
November
2013
@dgcooley
#STLDODN
That’s great.
Why should I care?
11
12. 15
November
2013
@dgcooley
#STLDODN
Firms
that
are
beSer
able
to
capture
the
value
of
user
experience
will
be
the
ones
that
invest
in
the
most
ground-‐breaking
projects
and
minimize
waste
on
short-‐
term
fixes
and
abandoned
projects.
hSp://www.adapQvepath.com/uploads/documents/apr-‐005_businessvalue.pdf
12
13. 15
November
2013
@dgcooley
#STLDODN
Our
next
move
was
the
smartest
ewe
nd
^ s–
co
move
we
could
have
made
asked
our
customers
why
they
weren’t
using
it?
13
14. 15
November
2013
@dgcooley
#STLDODN
Get real.
Show me the money.
14
16. 15
November
2013
@dgcooley
#STLDODN
“You
can’t
sell
something
no
one
wants
(thank
you,
marketers).
You
can’t
sell
something
that
breaks
(thank
you,
QA).
You
can’t
sell
something
that
funcQons
poorly
(thanks,
devs).
Nor
that
costs
too
much
or
gets
to
market
too
late
(thanks,
PMs).
Now,
do
you
really
think
you
can
sell
something
that
no
one
understands
how
to
use?”
-‐David
Rollert
16
17. 15
November
2013
@dgcooley
#STLDODN
[Aer
Lingus]
was
in
serious
financial
difficulQes
and
a
new
CEO
had
just
been
appointed.
He
relentlessly
focused
on
making
the
online
booking
process
easier
for
customers.
Within
less
than
three
years,
online
bookings
rose
from
3%
to
73%,
which
helped
put
the
airline
on
a
much
more
solid
financial
fooQng.
hSp://www.gerrymcgovern.com/new-‐thinking/convenience-‐trumps-‐security
17
18. 15
November
2013
@dgcooley
#STLDODN
When
Manish
Chandra
was
launching
Poshmark,
one
of
the
design
decisions
he
faced
related
to
the
payment
system.
It
was
relaQvely
easy
to
plug
PayPal
in.
However,
Chandra
was
focused
on
making
everything
really
easy
for
the
customer.
So,
instead
of
using
PayPal,
his
developers
spent
two
months
developing
a
system
where
payments
could
be
made
in
two
clicks.
The
result
of
Chandra's
relentless
pursuit
of
simplicity
for
the
customer
was
a
mobile
app
that
has
been
a
big
hit.
hSp://www.gerrymcgovern.com/new-‐thinking/cost-‐benefit-‐analysis-‐simplicity
18
19. TWELVE
15
November
2013
@dgcooley
#STLDODN
MILLION
DOLLARS
hSp://ppc.org/expedia-‐removes-‐one-‐form-‐field-‐and-‐makes-‐12-‐million-‐in-‐profit/
19
20. THREE
HUNDRED
MILLION
DOLLARS
15
November
2013
@dgcooley
#STLDODN
hSp://www.uie.com/brainsparks/2011/10/17/the-‐back-‐story-‐for-‐the-‐300-‐million-‐buSon/
20
21. 15
November
2013
@dgcooley
#STLDODN
HA! But I don’t sell anything. We
build tools for internal use.
21
28. 15
November
2013
@dgcooley
#STLDODN
hSp://mashable.com/2012/04/24/call-‐center-‐death-‐exaggerated/
28
29. 15
November
2013
@dgcooley
#STLDODN
our
client
was
able
to
implement
changes
that
increased
the
portal
usage
by
45%
and
reduced
the
number
of
phone
calls
to
their
customer
service
department
by
90%.
hSp://answerlab.com/clients/case-‐studies/online-‐customer-‐portal-‐study/
29
30. 15
November
2013
@dgcooley
#STLDODN
An
improved
experience
by
Schneider
AutomaQon
resulted
in
$2
million
saved
in
call-‐center
support
costs
over
the
first
10
months
auer
the
change.
hSp://momentumdesignlab.com/wp-‐content/uploads/2011/10/Momentum_Value_of_UX.pdf
30
31. 15
November
2013
@dgcooley
#STLDODN
A
leading
printer
manufacturer
had
an
installaQon
issue
so
difficult
to
solve
that
more
than
50%
of
the
first
100,000
users
called
the
customer
service
line.
The
cost
was
nearly
$500,000
per
month.
hSp://momentumdesignlab.com/wp-‐content/uploads/2011/10/Momentum_Value_of_UX.pdf
31
32. 15
November
2013
@dgcooley
#STLDODN
McAfee
Inc.
integrated
usability
design
into
its
ProtecQonPilot
souware
and
cut
tech
support
calls
by
90%
auer
launch.
hSp://momentumdesignlab.com/wp-‐content/uploads/2011/10/Momentum_Value_of_UX.pdf
32
33. 15
November
2013
@dgcooley
#STLDODN
hSp://www.electronicink.com/a-‐beSer-‐system/Embracing-‐Brevity-‐Pays-‐Off
33
34. 15
November
2013
@dgcooley
#STLDODN
Everyone claims their UX is good.
Why will people believe us?
34
40. 15
November
2013
@dgcooley
#STLDODN
TL;
DR
A
user-‐centered
approach
to
digital
product
design
and
development
will:
• Give
you
a
product
you
can
sell
more
of
• Save
you
development
Qme
(mostly
as
late-‐
stage
rework)
• Reduce
support
costs
• Provide
a
foundaQon
for
tons
of
word-‐of-‐
mouth
markeQng
40