Oky

1. Review and problem solving
Clash of interests between two or more parties
when at least one of the parties seeks to assert its
interests at the expense of another party's
interests‟. Steps to Minimizing Conflicts
• Frequent and timely meetings can help to reduce
conflicts.
• Transparency and accountability especially in
finances and groups/committees assets will ensure
that conflicts are easily resolved. Production of
records

2. Operation and maintenance
There are two types of maintenance:
Corrective or breakdown maintenance: this is carried out
when components fail and stop working. Breakdown is
common in many utilities in Ethiopia and occurs as a result of
poor preventive maintenance (explained next).
Preventive maintenance: this is a regular, planned activity that
takes place so that breakdowns are avoided. Examples of
preventive maintenance would include servicing of
equipment, inspecting equipment for wear and tear and
replacing as necessary, cleaning and greasing moving parts of
equipment, and replacing items that have a limited lifespan.
Preventive maintenance is important because it ensures that
the asset fulfils its service life. It also prevents crises occurring
and costly repairs (in terms of time and money) being needed.

3. Managing funds and record keeping
• Keep records of funds and other related construction
materials
• Maintains receipts and cash books Inform the
committees and entire community on financial and
material status
• Procurement of spare parts
• Meetings
• Hygiene Education and sanitation promotion
• Monitoring

4. • The rights-based approach to community
managed water service delivery means
protecting the water source on behalf of the
community to ensure the communities’ rights:

5.  Right to access safe water
 Right to health and sanitation
 Right to protected sources
 Right to social inclusion and equitability
 Right to grievance
 Right to (social) accountability

6. Aqua tab
• Added to water in a clean container, they dissolve rapidly and
release a suitable dose of chlorine. They are:
Safe: improve drinking water quality and prevent its
recontamination by ensuring a residual activity of the chlorine
for 24 hours.
Effective: against a spectrum of micro-organisms.
Better accepted than hypochlorite in terms of taste and odor
of treated water.
Easy to use, store and handle (compared to liquid forms or
granules).
Do not require any energy source or maintenance operation.
Not considered as hazardous merchandise for transport.
Inexpensive.

7. Aqua tab