1. What is TQA ??
Answer :
Thailand Quality Award (TQA)
Counterpart :
Philippines Quality Award (PQA)
Continued

2. Continued
Thailand Quality Award (TQA)
THAILAND QUALITY AWARD
Thailand Quality Award is an award-giving body instigated by the National Science and Technology Development
Agency or NSTDA, together with the Foundation of Thailand Productivity Institute or FTPI. This independent Thai organization,
also known as TQA, was created with the aim to uplift the qualities of Thailand companies and make them at par
with the rest of the world.
Thailand Quality Award is given to deserving Thai companies that have applied to them and passed their criteria.
The award is not given away easily to any company that applies to the organization.
TQA is following a strict set of criteria that is based on the criteria of Baldrige Performance Excellence Program that awards
the Malcolm Baldrige National Quality Award, or MBNQA, to U.S. public and private organizations.
The president of United States himself administers this award.
The criteria are sets of questions that would determine the qualification of a company in terms of
1. Leadership,
2. Strategic planning
3. Customer focus,
4. Measurement, analysis, and knowledge management,
5. Workforce focus.
6. Operations focus,
7. Results,
Note ; Remember the name Malcomb Baldrige
Practiced in 70
countries
worldwide
Baldridge Framework

3. PTT President
Khun Pailin Chuchottaworn
PTT Thailand has won TQC* (Thailand Quality Class) award 2012 in the following business unit;
1. PTT Oil
2. PTT Gas
3. PTT International Trading
*TQC is an award given to applicant who achieves more than 350 points but less than 650 points according to TQA assessment system.