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The ATO change program –  lessons about IT procurement Report by the Inspector-General of Taxation   –   provided to the Minister November 2010 –  released to the public May 2011 http:// www.igt.gov.au /content/reports.asp Presented at the Queensland Government IT Audit Forum on 20 July 2011 by O.T. Augustsson, Internal Auditor, Department of Public Works
Review by the IGT ,[object Object],[object Object],[object Object]
Recommendation 1 ,[object Object],[object Object],[object Object],[object Object]
Recommendation 1 – cont’d ,[object Object],[object Object],[object Object],[object Object]
Recommendation 1 – cont’d ,[object Object],[object Object],[object Object]
Recommendation 1 – cont’d ,[object Object],[object Object],[object Object]
Timeframe ,[object Object],[object Object],[object Object]
The vision for a solution
The procurement decision - 2003 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Projected & actual –  the good ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Projected & actual –  the bad ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What went wrong ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where’s my refund? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cost
Opportunity cost / benefits realisation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Operational savings? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Better practice ,[object Object],[object Object],[object Object],[object Object],[object Object]
Better practice – continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The Australian Taxation Office change program – lessons about IT procurement

  • 1. The ATO change program – lessons about IT procurement Report by the Inspector-General of Taxation – provided to the Minister November 2010 – released to the public May 2011 http:// www.igt.gov.au /content/reports.asp Presented at the Queensland Government IT Audit Forum on 20 July 2011 by O.T. Augustsson, Internal Auditor, Department of Public Works
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