Digital Marketing in Higher Education - 5 Strategic Success FactorsDave Chaffey
This short, 15 min keynote to the Association of Business Schools uses examples from outside the Higher Education sector to highlight 5 key strategic success factors for Digital Marketing.
Learn Advance Digital Marketing Courses in Nagpur. Digital Marketing Institute in Nagpur and Navi Mumbai. Digital Marketing Classes in Nagpur & Navi Mumbai.
The aim behind this presentation is to outline the general aspects of digital marketing. I tried to make it an simple as i could ,so i hope you are gonna enjoy it :)
The internet has changed how students and families search for and choose a school. Now more than ever, a strong online brand is crucial to your private school marketing plan – and that includes your web site, social media, advertising and tracking. A savvy online presence not only increases your school's exposure, it gives you more return on investment. This presentation will tell you where to start, what to include, and how to make your online marketing campaign successful. [The Association of Boarding Schools TABS Conference, December 2013, Presented by Agnes Stawicki, Our Kids Media]
Digital Marketing in Higher Education - 5 Strategic Success FactorsDave Chaffey
This short, 15 min keynote to the Association of Business Schools uses examples from outside the Higher Education sector to highlight 5 key strategic success factors for Digital Marketing.
Learn Advance Digital Marketing Courses in Nagpur. Digital Marketing Institute in Nagpur and Navi Mumbai. Digital Marketing Classes in Nagpur & Navi Mumbai.
The aim behind this presentation is to outline the general aspects of digital marketing. I tried to make it an simple as i could ,so i hope you are gonna enjoy it :)
The internet has changed how students and families search for and choose a school. Now more than ever, a strong online brand is crucial to your private school marketing plan – and that includes your web site, social media, advertising and tracking. A savvy online presence not only increases your school's exposure, it gives you more return on investment. This presentation will tell you where to start, what to include, and how to make your online marketing campaign successful. [The Association of Boarding Schools TABS Conference, December 2013, Presented by Agnes Stawicki, Our Kids Media]
Vibes Communication is one of the best digital marketing agency in Delhi NCR India. We’re the fusion of technology and marketing that enhance the brand’s value and integrity. Think of Branding-Think of us. We are the brand builder. Click here to know about us: www.vibescom.in
Is My Digital Marketing Strategy Still Relevant in 2016?Capstrat
Shift and disruption are driving the digital industry. Technology advances continue to be a moving target. Learn how digital marketing continues to evolve, and get tips for refining your digital marketing strategy in 2016.
Topics covered in MyLivPro's Digital Marketing tutorial:
What is Digital Marketing?
Framework of Digital Marketing
Digital Marketing Strategy
Market Research
Content Marketing Strategy
User Experience Design
Web Development and Design
Writing for Digital
Customer Relationship Management
Search Engine Optimization
Search Advertising
Online Advertising
Affiliate Marketing
Video Marketing
Social Media Channels
Social Media Strategy
Email Marketing
Mobile Marketing
Data Analytics
Conversion Optimization
You can also watch our video tutorial on youtube.
https://www.youtube.com/channel/UC3oqg3jYaT0eP6v_JJvudSA
This presentation of digital marketing make your all quires clear basically what is it what are the social plate form there we use it or at the end why digital marketing is most important in this era.
Pinterest Marketing Strategies for growing your business. Pinterest has 400 Millions audience and most audience are Female. This network will helpful for industries which are relevant to Female Audience.
From social media marketing, stories, video marketing, influencers and SEO, to Micro-Moments, Artificial Intelligence, Automation and IoT, here are the digital trends to follow for a great Marketing Strategy in 2020.
Customer Experience Management - CXM - doesn't have enough attention IMO given its importance in delivering and evaluating marketing effectiveness from a customer's POV.
In this webinar and breakfast briefing Adobe UK asked me to deliver I introduce the CXM and give 10 practical techniques across the Smart Insights RACE framework to improve experience.
Internet Marketing Concepts And Strategies PowerPoint Presentation Slides SlideTeam
Finding ways for promoting your products and services over the internet? Now you don’t have to worry! SlideTeam presents you pre-designed internet marketing concepts and strategies PowerPoint presentation slides. Our content ready online advertising presentation PPT will help you get the idea of how to promote your products and services online. This professionally designed online advertising PPT graphics cover slides like promotional objectives, e-mail advertising, blogging, pay per click marketing, social media marketing, digital marketing, viral selling, AIDA model, weekly/monthly/yearly performance, search engine marketing, website performance review, monthly traffic source overview, web traffic insights, lead generation activities, paid search analytics and many more. Not just this, by using these internet advertising PPT presentation layouts, you can also cover various other topics like online advertising, digital promotion, display presentation, online promotion platform, search engine optimization, content promoting, technology promotion, e-commerce advertising etc. So why wait? You are just one click away to get this amazing internet marketing concepts and strategies presentation templates. Elaborate on the ideal diet with our Internet Marketing Concepts And Strategies PowerPoint Presentation Slides. Highlight the important health factors considered.
A summary of 6 key areas to help manage online marketing based on the research between TFM&A and Smart Insights. A keynote from Dave Chaffey presented at TFM&A conference, London, 2014.
When it comes to marketing, it seems as if the traditional PR has always been pegged against its digitized equivalent. While many brands often wonder why they would need a digital PR firm if they already have a traditional PR agency the truth of the matter is that a digital PR agency has more capabilities to offer than the traditional PR agency, which goes far beyond the public relations approach of traditional PR firms.
Neuronimbus is committed to being the bridge between brands and the power of social media. We bring together our staunch belief in organic social media marketing campaigns and our expertise and experience with 16+ years of successful legacy behind us. From identifying the audience that can be targeted to understanding their social media behavior, and formulating a strategy that is more than just guesswork, we deliver the experience and resources you need.
Vibes Communication is one of the best digital marketing agency in Delhi NCR India. We’re the fusion of technology and marketing that enhance the brand’s value and integrity. Think of Branding-Think of us. We are the brand builder. Click here to know about us: www.vibescom.in
Is My Digital Marketing Strategy Still Relevant in 2016?Capstrat
Shift and disruption are driving the digital industry. Technology advances continue to be a moving target. Learn how digital marketing continues to evolve, and get tips for refining your digital marketing strategy in 2016.
Topics covered in MyLivPro's Digital Marketing tutorial:
What is Digital Marketing?
Framework of Digital Marketing
Digital Marketing Strategy
Market Research
Content Marketing Strategy
User Experience Design
Web Development and Design
Writing for Digital
Customer Relationship Management
Search Engine Optimization
Search Advertising
Online Advertising
Affiliate Marketing
Video Marketing
Social Media Channels
Social Media Strategy
Email Marketing
Mobile Marketing
Data Analytics
Conversion Optimization
You can also watch our video tutorial on youtube.
https://www.youtube.com/channel/UC3oqg3jYaT0eP6v_JJvudSA
This presentation of digital marketing make your all quires clear basically what is it what are the social plate form there we use it or at the end why digital marketing is most important in this era.
Pinterest Marketing Strategies for growing your business. Pinterest has 400 Millions audience and most audience are Female. This network will helpful for industries which are relevant to Female Audience.
From social media marketing, stories, video marketing, influencers and SEO, to Micro-Moments, Artificial Intelligence, Automation and IoT, here are the digital trends to follow for a great Marketing Strategy in 2020.
Customer Experience Management - CXM - doesn't have enough attention IMO given its importance in delivering and evaluating marketing effectiveness from a customer's POV.
In this webinar and breakfast briefing Adobe UK asked me to deliver I introduce the CXM and give 10 practical techniques across the Smart Insights RACE framework to improve experience.
Internet Marketing Concepts And Strategies PowerPoint Presentation Slides SlideTeam
Finding ways for promoting your products and services over the internet? Now you don’t have to worry! SlideTeam presents you pre-designed internet marketing concepts and strategies PowerPoint presentation slides. Our content ready online advertising presentation PPT will help you get the idea of how to promote your products and services online. This professionally designed online advertising PPT graphics cover slides like promotional objectives, e-mail advertising, blogging, pay per click marketing, social media marketing, digital marketing, viral selling, AIDA model, weekly/monthly/yearly performance, search engine marketing, website performance review, monthly traffic source overview, web traffic insights, lead generation activities, paid search analytics and many more. Not just this, by using these internet advertising PPT presentation layouts, you can also cover various other topics like online advertising, digital promotion, display presentation, online promotion platform, search engine optimization, content promoting, technology promotion, e-commerce advertising etc. So why wait? You are just one click away to get this amazing internet marketing concepts and strategies presentation templates. Elaborate on the ideal diet with our Internet Marketing Concepts And Strategies PowerPoint Presentation Slides. Highlight the important health factors considered.
A summary of 6 key areas to help manage online marketing based on the research between TFM&A and Smart Insights. A keynote from Dave Chaffey presented at TFM&A conference, London, 2014.
When it comes to marketing, it seems as if the traditional PR has always been pegged against its digitized equivalent. While many brands often wonder why they would need a digital PR firm if they already have a traditional PR agency the truth of the matter is that a digital PR agency has more capabilities to offer than the traditional PR agency, which goes far beyond the public relations approach of traditional PR firms.
Neuronimbus is committed to being the bridge between brands and the power of social media. We bring together our staunch belief in organic social media marketing campaigns and our expertise and experience with 16+ years of successful legacy behind us. From identifying the audience that can be targeted to understanding their social media behavior, and formulating a strategy that is more than just guesswork, we deliver the experience and resources you need.
IMarks provide customer centric services, frame strategies as per the latest Digital marketing trends,integrate Social Media channels and help to increase your online presence.
IMarks at Hyderabad, India is one of the best online Marketing agencies and boost your website visitors through Social Networking channels such as Facebook, LinkedIn, Twitter, Instagram etc
Become a Digital Marketing Manager
An Essential Skills Checklist
For more information contact Digital Marketing Association Pakistan | https://DMAP.pk
#digitalmarketingmanager #DigitalMarketing #DigitalMarketingAssociationPakistan #DMAP #SocialMediaManager
This edition features a handful of Top 10 SEO Companies 2022 sectors that are at the forefront of leading us into a digital future
Read More: https://insightssuccess.com/top-10-seo-companies-2022-march2022/
In this on-demand webinar, SilverTech’s Principal Strategist, Samantha Maltais, and Content Strategist, Ian Hughes, review the results of our industry-wide State of Digital Marketing survey. They discuss the main challenges and opportunities marketers face and share what they believe will be the most effective digital strategies of 2018.
The 10 best enterprise CRM solution providers 2018Merry D'souza
Insights Success has listed “The 10 Best Enterprise CRM Solution Providers, 2018” which are changing the market with their innovative products and service offerings. Featuring as the cover story is Targetbase, which is a part of Diversified Agency Services, a division of Omnicom Group Inc., a leading global marketing and corporate communications company.
Best Digital Marketing Courses in FaridabadOneTickcdc
OneTick CDC, one of the best digital marketing training institutes in Faridabad Delhi/NCR, offering Advanced Digital Marketing Course online and offline by an experienced trainer.Here we help you learn the skills and provide you with different opportunities in this field.
Visit-us:https://onetickcdc.com/digital-marketing-training-course-faridabad/
Address: Sector 11, Faridabad,E-1/74, Near YMCA University Street, Back Gate, Faridabad, Haryana 121006
Email:onetickcdc@gmail.com
A forecast of what's shaping the digital era with insight from marketing executives. Interested in learning more? Check out our website at www.Mondo.com.
Here’s your digital marketing playbook for the retail industry in 2021Jeremy Mays
One of the biggest mistakes that brick-and-mortar retailers can make is to dismiss online marketing. In an increasingly competitive marketplace filled with change and innovation, small businesses are now having to compete with larger organizations like never before. It’s no longer good enough to rely solely on word-of-mouth for increased business and new customers. Retailers must now provide an omnichannel shopping experience that brings people in and brings people back.
What does this have to do with online marketing? More or less, everything. If you want to achieve retail success, you need to have a strategy that leverages not only social media and email, but one that also gets creative and makes good use of new forms of marketing.
We’ve built a digital marketing strategy playbook for the retail industry to give you the tools and techniques to grow your brand.
Download the PDF: https://www.demandmetric.com/content/digital-marketing-best-practices-report
It has been said that “All Marketing is Digital Marketing.” And with good reason! In the last decade (or less), the marketing environment has been transformed.
Marketing has moved from an environment in which traditional marketing, brick and mortar storefronts and Digital Marketing options all competed for the time, attention and resources of the marketing department to one in which Digital Marketing reigns supreme – with an occasional nod in the direction of the storefront, or traditional marketing (direct mail, print advertising, etc.)
One of the biggest challenges of Digital Marketing is the speed of which it has taken over the marketing organization, often in an ad hoc, uncoordinated fashion.
Demand Metric’s research has consistently shown that Digital Marketing has a very significant and positive impact on the organizations that are employing it when they do so by following best practices and processes in a coordinated, holistic approach.
In this Best Practices Report on Digital Marketing we will cover the Digital Marketing landscape in five distinct categories - Content Marketing, Social Media Marketing, Mobile Marketing, Video Marketing and Public Relations
The European Union General Data Protection Regulation (“EU-GDPR”) will come into effect on May, 25th. Your company may think it does not have to worry about this because you are located in the United States, and you may be wrong. If your company processes or holds personal data for a person residing in a European Union country, your company will have to comply.
It is important to regularly review your website to determine if it provides the same reasonable level of accessibility to content and key points of transaction as you do in your physical locations.
In this webinar and Q&A, SilverTech and Pannos Marketing review the steps your institution needs to take to anticipate ADA compliance guidelines and avoid costly litigation.
Marketing teams that utilize personas have more effective websites, inbound marketing, email marketing, SEO, digital advertising, and social media marketing. In this webinar, learn how to take the first steps toward personalization with personas.
Virtual Reality (VR) & Augmented Reality (AR): Are You Ready?SilverTech
This on-demand webinar will help your organization prepare for a very near future in which virtual reality (VR) and augmented reality (AR) will change the way we consume and interact with content.
Artificial Intelligence (AI) & Machine Learning: Are You Ready?SilverTech
Long dismissed as the realm of sci-fi, artificial intelligence (AI) and machine learning have finally arrived and their potential to disrupt every industry is quickly becoming apparent. Though they work in tandem, there is a distinction to be made between the two; AI is the ability of machines to mimic human intelligence, while machine learning is the ability of computers to learn from gathered data. Despite Elon Musk’s cautions, over the next two years AI will be pervasive in everything from household appliances to digital assistants, and yes, even your website and content!
Chatbots and Conversational Commerce: Are You Ready?SilverTech
Increasingly, whether it’s on Facebook Messenger, Slack, or even in our text messaging apps, we are interacting with chatbots. Bots are performing a variety tasks for us, from weather updates to traffic alerts, and even holding full conversations; the possibilities are endless. Facebook and many other tech giants are betting big money that within a year or two, bots will be responsible for many of our customer service interactions and will change how we buy online. Are your ready for the advent of chatbot powered conversational commerce?
Search Engine Marketing: SEO, Local Listings, & How to Be Found OnlineSilverTech
Part of The Lead to Loyal™ Inbound Summer School, this 30-minute webinar covers the fundamentals of search engine marketing. With so many factors to consider, how do you manage to stay top-of-mind and top of the search rankings? We dive into search engine optimization (SEO) best practices, optimization, and trends.
Social Media Marketing: Getting the Most From Paid SocialSilverTech
With multiple channels and countless ways to target social ads, paid social can become a drain on resources. In this session, we dig beyond the hype to dissect the how, when, and why of successful social ads.
SilverTech’s General Counsel, Paul Creme, and Engineering & UX Manager, Andrew Eddy, review the steps your organization needs to take to anticipate ADA compliance guidelines and avoid costly litigation.
How to Develop an Effective Content Marketing StrategySilverTech
A content marketing strategy ensures that your business is always driving strategic proactive, short-term, and long-term content plans. In this 30-minute on-demand webinar, part of our Lead to Loyal series, learn how an effective strategy can change the way you attract new customers and drive new business.
In 2018, the U.S. Department of Justice (DOJ) will roll out official compliance guidelines concerning online accessibility as part of the Americans with Disabilities Act (ADA). But, there’s no time to lose in ensuring your website is compliant. SilverTech’s General Counsel, Paul Creme, and Engineering & UX Manager, Andrew Eddy, review the steps your organization needs to take to anticipate ADA compliance guidelines and avoid costly litigation.
Marketing teams that utilize personas have more effective websites, inbound marketing, email marketing, SEO, digital advertising, and social media marketing. In this webinar, part of our Lead to Loyal™ series, learn how to take the first steps toward personalization: http://www2.silvertech.com/webinar-how-to-create-personas
Though it may go by different names - customer, user, or buyer’s journey - the goal is the same: to better understand the myriad interactions your potential customers and customers have with your brand. In this webinar, learn how to create an actionable map for your customers’ journey. Watch the on-demand presentation: http://www2.silvertech.com/webinar-how-to-map-the-customer-journey
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Unleash the power of UK SEO with Brand Highlighters! Our guide delves into the unique search landscape of Britain, equipping you with targeted strategies to dominate UK search engine results. Discover local SEO tactics, keyword magic for UK audiences, and mobile optimization secrets. Get your website seen by the right people and propel your brand to the top of UK searches.
To learn more: https://brandhighlighters.co.uk/blog/top-seo-agencies-uk/
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
2. Introduction
Welcome to The 2017 State of Digital Marketing in
Higher Education from SilverTech. We are a digital
marketing & technology company. We specialize in
helping our clients create valuable digital experiences
for their customers.
3. Introduction
Website & Mobile Development, Digital Marketing &
Strategy, User Experience (UX) Design, Salesforce
Development & Integration, Marketing Automation,
Application Development, and Managed Services &
Hosting - all united by our Lead to Loyal™ approach.
4. Agenda
01. About the 2017 State of Digital Marketing
Report
02. A Look at Key Findings in Higher
Education
03. Resources, Challenges, & Top Priorities
04. The Technology & Strategy Practices of
Effective Marketing Teams
05. How to Become a Highly Effective
Marketing Team
5. P R E S E N T I N G
MARKETING COORDINATOR
Melissa Woelflein
With a background in journalism, event planning, sales,
and social media, Melissa landed at SilverTech as a
Marketing Coordinator. She is primarily responsible for
strategically placing SilverTech at market-focused trade
shows and events around the country.
CONTENT STRATEGIST
Ian Hughes
As the main content writer for The SilverTech Blog
and the host of the Lead to Loyal™ podcast, Ian
aspires to create content that resonates with
SilverTech’s diverse audience of marketers and
technologists.
YOUR HOSTS
6. P R E S E N T I N G
CHIEF DIGITAL OFFICER
Jeff McPherson
For more than 15 years, Jeff has helped businesses
connect with their consumers by seeking out trends to
attract, engage, and retain customers, ultimately driving
profitable customer relationships. His areas of expertise
include e-commerce, financial institutions, and the
healthcare space, with a focus on strategy, customer
communications, systems and workflows, and enterprise
system strategy.
VICE PRESIDENT, GENERAL COUNSEL
Paul Creme
With over 30 years of experience practicing law, Paul
utilizes his extensive legal knowledge as
SilverTech’s Vice President, General Counsel. With
a primary focus on business and corporate matters,
Paul works with senior leadership to ensure that
SilverTech is consistently pursuing strategic goals as
well as provides day-to-day contract review.
SILVERTECH’S HIGHER EDUCATION SPECIALISTS
PRINCIPAL STRATEGIST
Samantha Maltais
Samantha is a seasoned digital strategist, marketer,
and project manager that has the innate ability to
combine marketing and operational requirements
while integrating SEO and SEM as well as UI and UX
to deliver top-notch strategies for clients. Her ability
to create personas that align with individual client
needs make her a unique and invaluable member of
our strategy team.
7. P R E S E N T I N G
DIGITAL STRATEGIST
Sean Howe
Sean is a seasoned digital marketer with expertise in
content strategy and development, SEO, social media,
and analytics. SilverTech relies heavily on Sean to utilize
his knowledge of lead generation, blogging, and social
media to develop strong digital marketing strategies.
SENIOR ACCOUNT MANAGER
Griffin LaFleur
Griffin is an expert communicator and thrives on
finding unique and modern solutions. Working
closely with clients to determine ideal digital
strategies to accommodate both business goals and
budgets, Griffin always delivers the best digital
solutions.
SILVERTECH’S HIGHER EDUCATION SPECIALISTS
SENIOR DIRECTOR, TECHNOLOGY
Derek Barka
Derek leads the team that helps businesses create
profitable relationships throughout the entire
customer lifecycle, from Lead to Loyal™. As a
pioneer in the field, Derek helped create many of the
tools marketers use today to manage websites and
digital marketing campaigns.
11. About This Report
CRM
For our second annual “State of Digital Marketing” report, SilverTech surveyed nearly 200 marketing
leaders, including 27 directors of marketing, 19 marketing managers, 10 Chief marketing officers, and a
variety of social media managers, IT directors, and digital marketing managers from 147 unique
companies headquartered in 28 different states.
12. CRM
Marketing teams, both large (10 or more marketers) and small (less than 10 marketers), from B2B,
B2C, and B2B2C companies were surveyed. Teams responsible for all marketing efforts (both
traditional and digital), primarily traditional marketing efforts (TV, print, radio, events), primarily digital
marketing efforts (social media, ppc, seo), and Information Technology (IT) were also surveyed.
About This Report
13. CRM
Respondents shared what marketing-related activities their teams are responsible for as opposed to
using outside partners or contractors to execute.
About This Report
15. Key Findings
In this constantly evolving digital ecosystem, if you
aren’t looking ahead you are already behind. The most
effective marketing teams are using customer journey
strategies, personas, and technology roadmaps to
plan, execute, and measure digital marketing projects
and ensure that those projects support the strategic
goals of their organization.
16. KEY FINDING
Large Marketing Teams (10 or more marketers)
are 2.1x more likely than Small Marketing
Teams (less than 10 marketers) to identify brand
awareness as very important to how they are
measured for effectiveness.
17. KEY FINDING
Large Marketing Teams are 1.5x more likely to
utilize personas, 1.4x more likely to utilize a
customer journey strategy, and 1.4x more likely
to utilize a technology roadmap than Small
Marketing Teams.
18. KEY FINDING
Marketing teams that rate their website
performance as effective are 1.5x more likely to
have redesigned their website within the last
year than marketing teams that rate their
website performance as ineffective.
19. CRM
Focus on Your Core Audience
SENIOR ACCOUNT MANAGER
Griffin LaFleur
DIGITAL STRATEGIST
Sean Howe
You want to create a unique experience for each of those people at different steps in their particular
journey.
20. KEY INSIGHT
“It’s really hard to develop a strategy, content,
information architecture if you are trying to be
all things to all people.”
21. KEY FINDING
Marketing teams that rate their inbound
marketing as effective are 1.5x more likely to
utilize a marketing automation platform than
marketing teams that rate their inbound
marketing as ineffective.
22. KEY FINDING
Marketing teams that rate their email marketing
as effective are 1.4x more likely to utilize a
customer relationship management (CRM) tool
than marketing teams that rate their email
marketing as ineffective.
23. KEY FINDING
Effective marketing teams, both large and small,
are using what we at SilverTech call the
Lead to Loyal™ approach.
24. CRM
The Lead to Loyal™ approach couples marketing technology pillars with strategic cornerstones to
ensure that marketing teams can create valuable digital experiences for their leads so that they
continue the journey all the way to loyal.
What is Lead to Loyal™
?
CHIEF DIGITAL OFFICER
Jeff McPherson
PRINCIPAL STRATEGIST
Samantha Maltais
25. THE LEAD TO LOYAL PHILOSOPHY
Valuable, relevant digital experiences lead to loyal
relationships with your audience.
29. CRM
Small Marketing Teams more often rate budget and team resource constraints as major challenges
than Large Marketing Teams. While Large Marketing Teams are more likely to identify “ability to keep
up with latest trends” as a major challenge.
Resources, Challenges, & Top Priorities
30. The Americans with
Disabilities Act (ADA)
1990
The ADA gives civil rights protections to
individuals with disabilities similar to those
provided to individuals on the basis of race,
color, sex, national origin, age, and religion.
2018
The Americans with Disabilities Act Amendments Act
(ADAAA) was signed into law and became effective
on January 1, 2009. The ADAAA made a number of
significant changes to the definition of “disability.”
The DOJ to issue
regulations regarding
website accessibility
2008
“The Americans
with Disabilities
Act (ADA) is a civil
rights law that
prohibits
discrimination
against individuals
with disabilities in
all areas of public
life, including
jobs, schools,
transportation,
and all public and
private places that
are open to the
general public.”
31. CRM
“It is a certainty that at some point you may want to make your website ADA
compliant.”
ADA Website Compliance
VICE PRESIDENT, GENERAL COUNSEL
Paul Creme
ENGINEERING & UX MANAGER
Andrew Eddy
32. CRM
Large Marketing Teams are increasing their website budgets in 2017 despite going through a website
redesign in the past year. Perhaps indicating an eagerness to deploy the more advanced capabilities of
their CMS such as personalization and contextual marketing.
Resources, Challenges, & Top Priorities
33. PARTNER INSIGHT
“Most B2B sites don’t get refreshed as often as they should. We
should probably be thinking of it as often as we update our
phones. Every year and a half to two years; you want to get the
most current software underneath and you want to take
advantage of the hardware upgrades that go along with it.”
Kevin Cahill, Regional Alliance Director, Sitecore
34. CRM
Governance Recommendations
SENIOR ACCOUNT MANAGER
Griffin LaFleur
DIGITAL STRATEGIST
Sean Howe
Everyone is fighting for real estate...align who owns what and reflect back to your institution’s goals.
36. CRM
Top priorities for Large Marketing Teams in 2017 are personalization and one-to-one messaging.
Small Marketing Teams are prioritizing social media effectiveness.
Resources, Challenges, & Top Priorities
37. KEY INSIGHT
“If you don’t have a really smart, user-friendly
website on your mobile phone, you are going to
be in trouble...if you’re not ready to go in a
mobile environment...you may lose prospective
students.”
38. CRM
In our first State of Digital Marketing report, it was clear that marketing efforts could be clearly
measured and their effectiveness determined. In 2017, organizations have clear expectations that that
their marketing teams will perform as drivers of revenue rather than cost centers.
Resources, Challenges, & Top Priorities
39. KEY INSIGHT
“Overall, we’ve broken down the focus areas or
silos that we’ve always been stuck in and we
focus more on lead cultivation or lead generation
as a whole to get us to that end goal of increasing
enrollment.”
40. INDUSTRY INSIGHT
“The realignment of, or new investment in,
technology and business models to more
effectively engage digital customers at every
touchpoint in the customer experience lifecycle.”
Definition of Digital Transformation:
Brian Solis, Altimeter (@briansolis)
41. CRM
As primary end-users of the core marketing technologies, marketing teams, both large and small, are
often at the vanguard of driving digital transformation within their organizations.
Resources, Challenges, & Top Priorities
42. CRM
Large Marketing Teams are 1.5x more likely to utilize personas than Small
Marketing Teams.
Resources, Challenges, & Top Priorities
Large Marketing Teams Small Marketing Teams
43. CRM
Large Marketing Teams are 1.4x more likely to utilize a customer journey
strategy than Small Marketing Teams.
Resources, Challenges, & Top Priorities
Large Marketing Teams Small Marketing Teams
44. CRM
Large Marketing Teams are 1.4x more likely to utilize a technology roadmap than Small Marketing
Teams. With more resources, Large Marketing Teams are able to plan ahead while remaining flexible
enough to adjust as priorities shift.
Resources, Challenges, & Top Priorities
Large Marketing Teams Small Marketing Teams
47. CRM
It’s important that before beginning your search that your organization has a
thorough understanding of exactly what you’re looking to get out of your new
CMS.
How to Choose the Right CMS for Your College or University
SENIOR DIRECTOR, TECHNOLOGY
Derek Barka
48. KEY INSIGHT
“To achieve Personalization...segment users
based upon explicit or implicit data.”
49. Introduction
Website & Mobile Development, Digital Marketing &
Strategy, User Experience (UX) Design, Salesforce
Development & Integration, Marketing Automation,
Application Development, and Managed Services &
Hosting - all united by our Lead to Loyal™ approach.
We have
partnerships with
some of the most
recognizable and
reputable CMS
providers on the
market.
Our goal is always to
empower clients to
make informed
decisions based on
individual business
needs – and unite
this with strategic
and educated
assessments of
available platforms --
before ever
committing to a
solution.
51. The Strategy Cornerstones of Lead to Loyal™
MACRM
Personas: Since there are a number of customer
groups, or personas, interacting with an organization,
each with their own set of user requirements, it is
essential to understand who these personas are. The
creation of well thought out personas will help you
identify the problems you are hoping to solve for your
customers.
52. The Strategy Cornerstones of Lead to Loyal™
MACRM
A customer journey strategy enables you to map your
customer’s journey to create appropriate click paths,
provide strategy and workflow for both internal and external
audiences, and develop interactive prototypes for iterative
user testing and validation -- all to create a seamless
experience to the end-user. A customer journey strategy is
critical to creating an optimized user experience (UX), one
that removes barriers and heightens usability.
53. The Strategy Cornerstones of Lead to Loyal™
MACRM
In order to leverage technology to support and scale
customer and partner success teams, it is critical that
organizations use utilize a technology roadmap. This
document is adaptable and intended to act as a roadmap
for planning, executing, and measuring customer service
and digital marketing projects. All successful roadmaps
contain the following: goals, milestones, gaps and barriers,
action items, and priorities and timelines.
54. CRM
Personas help you identify needs, motivations, pain points, expectations, and goals.
The Value of Personas
SENIOR ACCOUNT MANAGER
Griffin LaFleur
DIGITAL STRATEGIST
Sean Howe
56. KEY TAKEAWAY
A persona-based website saw a 210% increase in
website traffic, a 97% increase in website
generated leads, and a 124% increase in website
generated sales.
(MarketingSherpa)
57. PARTNER INSIGHT
“When businesses think about customer journeys, they need to
think about it from an outside-in perspective. This means moving
away from the idea that the customer journey is a controllable
process. Customers are ultimately in charge of the interactions
they have with a business.”
Pat Coyne, Thunderhead, VP of Sales for North America
58. Effective Marketing Teams
In our analysis of the survey responses, it quickly became clear that
effective marketing teams are those that integrate the marketing
technology pillars and utilize the strategy cornerstones.
The application of the pillars and cornerstones, what we at SilverTech
call the Lead to Loyal approach™, gives marketers dramatic insight
into the buying habits and needs of their customers.
60. CRM
Website Presence: Effective Marketing Teams are 1.5x more likely to utilize
personas than Ineffective Marketing Teams.
Website Presence is
mostly or very effective
Website Presence is ineffective or
only somewhat effective
The Technology & Strategy Practices of Effective Marketing Teams
61. CRM
Website Presence: Effective Marketing Teams are 1.4x more likely to utilize
customer journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
Website Presence is
mostly or very effective
Website Presence is ineffective or
only somewhat effective
62. CRM
The Technology & Strategy Practices of Effective Marketing Teams
Website Presence is
mostly or very effective
Website Presence is ineffective or
only somewhat effective
Website Presence: Effective Marketing Teams are 1.2x more likely to utilize
technology roadmaps than Ineffective Marketing Teams.
64. CRM
Inbound Marketing: Effective Marketing Teams are 1.2x more likely to utilize
personas than Ineffective Marketing Teams.
Inbound Marketing is
mostly or very effective
Inbound Marketing is ineffective or
only somewhat effective
The Technology & Strategy Practices of Effective Marketing Teams
65. CRM
Inbound Marketing: Effective Marketing Teams are 1.1x more likely to utilize
customer journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
Inbound Marketing is
mostly or very effective
Inbound Marketing is ineffective or
only somewhat effective
66. CRM
The Technology & Strategy Practices of Effective Marketing Teams
Inbound Marketing is
mostly or very effective
Inbound Marketing is ineffective or
only somewhat effective
Inbound Marketing: Effective Marketing Teams are 1.2x more likely to utilize
technology roadmaps than Ineffective Marketing Teams.
68. CRM
Email Marketing: Effective Marketing Teams are 1.4x more likely to utilize
personas than Ineffective Marketing Teams.
Email Marketing is
mostly or very effective
Email Marketing is ineffective or
only somewhat effective
The Technology & Strategy Practices of Effective Marketing Teams
69. CRM
Email Marketing: Effective Marketing Teams are 1.3x more likely to utilize
customer journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
Email Marketing is
mostly or very effective
Email Marketing is ineffective or
only somewhat effective
70. CRM
The Technology & Strategy Practices of Effective Marketing Teams
Email Marketing is
mostly or very effective
Email Marketing is ineffective or
only somewhat effective
Email Marketing: Effective Marketing Teams are 1.7x more likely to utilize
technology roadmaps than Ineffective Marketing Teams.
71. CRM
SEO: Effective Marketing Teams are 1.4x more likely to utilize personas than
Ineffective Marketing Teams.
SEO Marketing is mostly
or very effective
SEO is ineffective or only somewhat
effective
The Technology & Strategy Practices of Effective Marketing Teams
72. CRM
SEO: Effective Marketing Teams are 1.5x more likely to utilize customer
journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
SEO is mostly or very
effective
SEO is ineffective or only somewhat
effective
73. CRM
The Technology & Strategy Practices of Effective Marketing Teams
SEO is mostly or very
effective
SEO is ineffective or only somewhat
effective
SEO: Effective Marketing Teams are 1.3x more likely to utilize technology
roadmaps than Ineffective Marketing Teams.
74. CRM
Digital Advertising: Effective Marketing Teams are 1.4x more likely to utilize
personas than Ineffective Marketing Teams.
Digital Advertising is
mostly or very effective
Digital Advertising is not or only
somewhat effective
The Technology & Strategy Practices of Effective Marketing Teams
75. CRM
Digital Advertising: Effective Marketing Teams are 1.5x more likely to utilize
customer journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
Digital Advertising is
mostly or very effective
Digital Advertising is ineffective or
only somewhat effective
76. CRM
The Technology & Strategy Practices of Effective Marketing Teams
Digital Advertising is
mostly or very effective
Digital Advertising is ineffective or
only somewhat effective
Digital Advertising: Effective Marketing Teams are 1.2x more likely to utilize
technology roadmaps than Ineffective Marketing Teams.
77. CRM
Social Media Marketing: Effective Marketing Teams are 1.5x more likely to
utilize personas than Ineffective Marketing Teams.
Social Media Marketing is
mostly or very effective
Social Media Marketing is not or
only somewhat effective
The Technology & Strategy Practices of Effective Marketing Teams
78. CRM
Social Media Marketing: Effective Marketing Teams are 1.4x more likely to
utilize customer journey strategy than Ineffective Marketing Teams.
The Technology & Strategy Practices of Effective Marketing Teams
Social Media Marketing is
mostly or very effective
Social Media Marketing is ineffective or
only somewhat effective
79. CRM
The Technology & Strategy Practices of Effective Marketing Teams
Social Media Marketing is
mostly or very effective
Social Media Marketing is ineffective or
only somewhat effective
Social Media Marketing: Effective Marketing Teams are 1.5x more likely to
utilize technology roadmaps than Ineffective Marketing Teams.
81. Key Findings
Large Marketing Teams and Effective Marketing Teams
collaborate with the engineering/development side of their
organization or partner with an agency to ensure that their
core marketing and sales technologies, CMS, MA, and CRM,
are fully integrated to allow a free flow of data that facilitates
of full understanding of the customer and their journey from
Lead to Loyal™.
82. CRM
Personas are key to creating a “good” user experience.
User Experience is Paramount
SENIOR ACCOUNT MANAGER
Griffin LaFleur
DIGITAL STRATEGIST
Sean Howe
83. KEY INSIGHT
“It isn’t enough to just have a website anymore,
the experience needs to be immediately valuable
and relevant to visitors or they will leave to
find one that is.”
84. KEY FINDING
Effective marketing teams, both large and small,
are using what we at SilverTech call
the Lead to Loyal™
approach.