The document discusses advancements in SAP technology and highlights the 10 most promising SAP solution providers for 2019, with a focus on Herrington Technology. Herrington Technology, founded by Valery Herrington, aims to enhance business success through innovative SAP solutions and services tailored to client needs. The piece also includes insights into other companies like Approyo and Gigas, as well as various articles related to business intelligence and ERP implementation.

1. www.insightssuccess.com
JUNE-2019
VOL 6
ISSUE- 9
• Value-Driven Solutions
• Advanced Technology
• Advanced Technology
• Customer Centricity in Brand
• Top Brand Quality
• Certified Assurance
• Cybersecurity, Risk &
Innovation Suite
• R&D for Continuous Ingenuity
• More to follow
The 10 Most Promising SAP Solution Providers 2019
HERRINGTONHERRINGTONHERRINGTON
TECHNOLOGYTECHNOLOGYTECHNOLOGYOFFERING NEW AGE SOLUTIONS PROPELLING
CUSTOMER EXPERIENCE

4. SAP's Journey
towards a
Glorious Future
Editor’s Desk
ith the advent of futuristic technologies,
Wautomation has achieved a newer height in the
global arena. Robots have been playing a vital
role in automating mundane tasks to make them faster and
less labor intensive, and SAP has helped the automating
processes with robots across all functional business
processes including finance transactions, personnel and
customer related accomplishments. Payroll, accounts
payable, employee action and customer service are the
common areas that have seen success with the help of SAP.
With the recent advancements in Robotic Process
Automation, the image processing domain has taken a
glorious turn, and document imaging has become more user-
friendly and cost effective as it was never before. Taking
this opportunity into consideration, companies are
converting paper documents into digital, working out the
text and content with optical character recognition, and then
rendering the information in a system that can be routed
appropriately through the organization for review,
consideration and approval.
SAP has also been positioning its offerings as the digital
core for modern business working on the cloud, S/4 and
HANA, and is currently in an active delivery cycle,
producing product updates and adding features. SAP’s focus
on S/4HANA is at an extraordinary level, and the coming
innovations on the core HANA platform are going to be
interesting- HANA has truly proved itself to be a full-
fledged development and run time environment, and not just
an in memory database. Hosting applications using a wide
range of technologies such as TomEE and Nods.js, and
providing enterprise integration options, has only been
possible with the help of world class development tools of
SAP.

5. With the help of SAP, entrepreneurs are leveraging their business in the domain of Big Data, Block Chain, Cloud
Computing, Digital Business, IoT and Machine Learning. The pace in which SAP is helping small and big business grow
and excel, the future of technology seems to be in safe hands and for sure it will bring a glorious change for the betterment
of mankind.
Taking advantage of this increasing customer acceptability of SAP solutions, companies are remodeling their structure to
offer company-wide visibility and agility. To flash the spotlight on the achievements of these admiring companies, we're
bringing this issue of “The 10 Most Promising SAP Solution Providers 2019”.
We’ve enlisted some of the most innovative SAP solution providers which are exclusively known for their out-of-the-box
solutions. The Cover of the issue has been graced by the prestigious Herrington Technology. Founded in 2009 and
headquartered in Manhattan, New York, Herrington Technology focuses on enabling its clients to leverage SAP solutions
for better business success and growth. Herrington Technology’s SAP Business Software Channel includes software,
advisory, top implementation expertise, integration and extensions/components for best in class delivery. A core purpose at
Herrington Technology is to directly serve each client’s core business objectives, including the growth of their business,
success with ERP SAP systems we help them deploy. The backbone of the success of the company is Valery Herrington,
the Founder and CXO of Herrington Technology. Based out of Manhattan, Valery is a highly respected global technology
business solutions leader. She not only inspires the team at Herrington Technology with real insight into the industry but also
with her hands-on work ethic as the CXO.
Aside from that, we’ve enlisted another prominent company Approyo. Approyo provides full SAP service technology with
extensive capabilities in consulting, solutions architecture, and product procurement, in order to develop the right solution
for its customers.
Christopher Carter, the CEO of Approyo works with businesses around the globe, assists them in their journey to the
usage of Big Data in the forms of Hadoop (Cloudera and Hortonwork's) and SAP HANA.
Another company we’ve enlisted in the edition is Gigas, which has built a world-class cloud hosting business that provides
best-in-class solutions and services to customers worldwide.
We’ve also included an Interview with Insights Success: Configurable Management: A Zero-Code Platform for SAP
Development and Integration.
While leafing through the pages don’t forget to have a look at the Tech Concern: Effect of Business Intelligence and its
advantages; Expert’s Column: STEM and Augmented Reality is the Best Marriage to Deliver Motivation to the Classroom;
and Pioneer Vista: HOW TO DO BEST WORK WHEN YOU'RE NOT ACTUALLY WORKING: Making a personal and
professional life balance.
Also, get a glimpse of the Insight’s Special: Key Factors for a Successful ERP Implementation; and Editor’s Perspective
on The Significance of “Butterfly Effect” in Leadership.
Hope this edition will help you to get some precious information about the industry.
Happy reading!

6. Article’s
Herrington Technology
Offering New Age Solutions
Propelling Customer Experience
Interview With Insight Success
Congurable Management
A Zero-Code Platform for
SAP Development and Integration
14
24 30
Editor’s Perspective
The Signicance of
“Buttery Effect” in Leadership
Insight’s Special
Key Factors for a Successful
ERP Implementation
CoverStory
08

7. Approyo
Offering Simplied SAP with
Innovative Cloud Solutions
Gigas
A Global Platform Offering
Excellent Cloud Hosting Solutions
Cxo Standpoint
Effect of Business
Intelligence and
its advantages
Expert's Column
STEM and Augmented
Reality is the Best
Marriage to Deliver
Motivation to
the Classroom
Integrated Approach
C O N T E N T S
18
38
20 26 34
HOW TO DO YOUR BEST
WORK WHEN YOU’RE NOT
ACTUALLY WORKING!
Maintaining a personal
and professional life balance

9. sales@insightssuccess.com
JUNE, 2019
Circulation Manager Tanaji
Research Analyst Eric Smith
Editor-in-Chief Pooja M. Bansal
Anish MillerSenior Editor
Sophie, Brad, SapnaBusiness Development Executive
Managing Editor
Suhel, Ryan, Abhishaj
Sherin RodricksBusiness Development Manager
Contributing Editor
Art & Design Head Amol Kamble
Art & Design Assistant Shweta Ambilwade
Visualiser David King
Paul BelinCo-designer
Art & Picture Editor Sapana Shinde
Marketing Manager Jennifer Winget
Technical Consultants Amar, David, Robert
Technical Head Jacob Smile
Assistant Technical Head Pratiksha Patil
SME-SMO Executives Gemson, Uma
Digital Marketing Manager Alina Sege
Assistant Digital Marketing Manager Prashant Chevale
Corporate Ofces
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Sales Executives Kevin, Alice
Upama Goswami

10. HERRINGTOHERRINGTOHERRINGTO
TETETE
COVER
STORY

11. ONONON
ECHNOLOGYECHNOLOGYECHNOLOGYOFFERING NEW AGE SOLUTIONS PROPELLING CUSTOMER EXPERIENCE
At Herrington Technology,
we are like master
craftsmen always perfecting
the art of our
science and technology
‘‘ ‘‘
Founded in 2009 and headquartered in
Manhattan, New York, Herrington
Technology focuses on enabling its clients to
leverage SAP solutions for better business success and
growth.
It is a niche technology enterprise firm which provides
advanced SAP solutions. Herrington Technology is a
multi-channel firm with the capability to customize
and tailor-made nature and size of its products vary by
client. Herrington Technology’s SAP Business
Software Channel includes software, advisory, top
implementation expertise, integration and
extensions/components for best in class delivery. A
core purpose at Herrington Technology is to directly
serve each client’s core business objectives, including
the growth of their business, success with ERP SAP
systems we help them deploy..

12. The Inception Story
Herrington Technology was initiated
during the worst economic recession
where the founder “started from the
ground up” without any resources,
funding or facility. This was a very
unsettling time of financial and
socio-economic crisis in America
when most people were struggling to
understand the impacts and dealing
with the slowing down process in
business and economy, along with
the following recessionary period.
The most significant thing that drove
this leading niche, advanced
technology, and Future-Gen solution
provider was its core tough
leadership, which made the company
survive through an unprecedented set
of natural and man-made disasters
including a 70- year hurricane and
much more.
Let’s meet the virtuous leadership of
Herrington technology:
The Leading Light
The backbone of the success of the
company is Valery Herrington, the
We Are Excited To Bring New And
Innovative Brand Label Solutions
To Market. Innovation Is Part Of
Our Firm’s Dna
‘‘
Founder and CXO of Herrington
Technology. Based out of Manhattan,
Valery is a highly respected global
technology business solutions leader.
She not only inspires the team at
Herrington Technology with real
insight into the industry but also with
her hands-on work ethic as the CXO.
Her leadership is regarded within the
industry to be at the forefront of
advanced technology and SAP ERP
change and innovation which touches
at the core of many businesses
around the globe, and Valery herself
is considered one the world’s top
SAP technology experts. It was that
extensive knowledge about the SAP
industry and her cumulative career
expertise that led her to start
Herrington Technology in 2009.
Valery studied Economics, German
and Computer Science in college.
She then graduated with an
Executive MBA from Johns Hopkins
Carey Business School with a
continued focus on technology for
business finance, and healthcare.
After forming this solid theoretical
and active hands-on base through her
education, Valery worked at many
groundbreaking companies in Silicon
Valley. She immersed herself in the
technology and worked on the
development of emerging products,
databases, operating systems,
performance tuning, security
integrations and customizations with
enterprise programming languages.
She achieved additional business
credentials, graduating with an
Executive MBA from Johns Hopkins
Carey Business School with a
continued focus on technology for
business, finance and healthcare
while building the business, working
for clients and taking courses at
Princeton University and Sanford
University.
Flagship Product and Other
Solutions
Herrington Technology can now
deliver a broad range of advanced
technology products and solutions.
Many of the solutions that
Herrington Technology delivers are
considered to be highly specialized,
The list includes Intel processors and
boards, endpoint data protection
‘‘

13. services for the best value in cyber
security protection, niche advisory
services, project transformation
services that can be extended to HPC
platforms, its own brand label
©
products like PCAAS and other
related services for like asset
transition. The company also
operates a robust FIN Tech channel
and embeds its customer loyalty
program in every aspect of its
delivery. In many cases, the solutions
and services are considered to be
highly value-driven and, in many
cases, uniquely tailored to the client
for the best in world-class delivery.
The flagship product line includes
leading SAP solutions that can
deliver better business success with
increased ROI. Especially targeted at
small and mid-size companies,
Herrington Technology offers SAP
business By-design, SAP Business
One, JAM for Social Media, SAP
HANA Platform development
solutions. For larger companies, the
company provides SAP Cloud and
enterprise Business Suite solutions.
Other products include Windshuttle
data loading requirements and RBE
Plus for SAP Solution Manager
Analysis—making it a ‘one stop
shop’ for everything SAP.
Apart from this, the company offers
HANA installation, configuration,
and implementation services.
Herrington Technology provides
customized SAP HANA knowledge
transfer and expertise to educate
clients about the best available
options prior to locking down and on
a final solution and beginning the
implementation process.
Exclusive Clientele Benefits
The company’s clientele includes
large pharmaceutical, retail, finance,
and high tech fortune 90 and mid-
market firms.
We have advanced solutions and
services designed to accelerate
your technology and business
programs to the new destination
‘‘ ‘‘
“Harrington technology provides
customized solutions designed to fit
each customer’s unique business and
technology requirements for success
and the process we use to
differentiate us from other
competitors”, states Valery
expressing her views on clients’
benefits.
A Sneak peek into the Future
“We are excited for our Future-Gen
products and solutions. We have a lot
planned at Herrington Technology
R&D lab and division. We have
already embarked on a journey that
aims to blend the best of our firm’s
R&D with specialized areas of
instrumentation and look forward to
bringing new advanced technology
products and solutions to market for
customer success. This is a very
exciting and high-growth vantage
point in industry. Coupled with
thought leadership excellence and

14. Looking ahead
we see great
potential in the
form of new
jobs of the future
and exciting
opportunities for
advanced technology.
The benefits
to humanity can be
astounding
‘‘
‘‘
world-class objectives we are ourselves
expecting a lot from every go-to-market
delivery”, Valery asserts.
Herrington technology will continue to offer
its customers advanced solutions that are
designed to generate increased business value
and success for customers.
“We will continue to expand our deep
commitment to technology innovation, leading
business solutions and the development of new
ways to meet the needs of our customers. We
will continue to expand our portfolio of
solutions, services, and products on the path
of becoming a world class organization”,
Valery concludes.
URL: herringtontechnology.net

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16. CONFIGURABLE
MANAGEMENT
A Zero-Code Platform for SAP
Development and Integration
It is your business.
Build it with you and
your customer in mind
“ “
Interview with Insights Success
14 JUNE 2019

17. Steven Branch
CEO
15JUNE 2019

18. C
onfigurable Management has out of the box SAP integration that accesses the tens of thousands of BAPIs or RFMs
available in SAP, or any custom BAPIs or RFMs. This means there is zero-code involved for SAP development.
ERP software is defined, at a macro level, by process problems to solve. Business rules and workflow software can fill the
gaps inherent in ERP software’s. We fill these gaps with zero-code, graphical editors so our client’s focus on rapidly
deploying solutions, not ridged, time consuming code dependent development.
Brief us about your company. What kind of solutions/services/products offered by Configurable Management at par with
the current industry standards?
Our flagship offering, Decisions For SAP Solutions™, is a zero-code digital decisioning platform that provides the ability to
rapidly and iteratively develop and deploy master data governance, business process automation, application development,
and robotic processing solutions without writing a single line of code. We have out of the box interfaces for SAP (ECC and
HANA) as well as for Salesforce, DocuSign and numerous other systems of record.
Tell us something about the Founder/CEO. Explain about his role in the success of your company.
I began my career in manufacturing operations and focused on process re-engineering for over 15 years. In the mid 90’s I
began a 20+ year SAP implementation journey. These combined experiences illuminated the need for cost effect
technological offerings that could be utilized by both the business and IT. That has been our passion, mission and focus for
the last 14 years.
What is the inspiration behind the success of your company?
It is actually very simple. We serve our clients well. We help them improve data quality, automate painful and costly manual
processes, and we teach our clients to do this themselves. If you are around our office, you will often here me say “always do
the right thing”. Honesty and integrity are in Configurable Management’s DNA and it shows in the way we live
professionally as well as personally.
What is the present scenario of the SAP industry? How are you contributing to making it better?
In broad terms companies are mature in their SAP implementation, utilization and experience base. Virtually every client or
prospect we speak with needs to improve data quality and automate manual processes. But they need cost effective platforms
to achieve these needs. Decisions For SAP Solutions solves all of the above.
What makes your company unique in the market?
Decisions For SAP Solutions is a zero-code product that can solve problems requiring simple workflow needs all the way
through to complex application development. All with the ability to make access to SAP a zero-code effort.
Tell us something about the benefits gained by your clients/users from you.
Improved collaboration between the business and IT. Both areas of the business can utilize Decisions For SAP Solutions
because everyone uses self-documenting graphical design editors. And, virtually overnight, one can increase their
development staff without adding headcount by empowering the business.
What scopes and challenges are coming with the introductions of new technologies?
We often experience clients utilizing technologies outside of the scope of a given product. For example, Salesforce is a great
CRM product, but it is not a digital decisioning platform. However, we have seen clients attempting to use it as such. Most
companies need an ERP system, a CRM System, and maybe PLM or some other very specific niche application. Beyond
that, a good digital decisioning platform will solve 90%, or greater, of the remaining business process gaps.
What can be expected from your company in near future?
We will be offering run-time only applets for commonly needed solutions such as Capital Expense Requests, individual
master data objects, and other transactional related needs.
16 JUNE 2019

20. stablished in 2012, Approyo
Eprovides full SAP service
technology with extensive
capabilities in consulting, solutions
architecture, and product
procurement, in order to develop the
right solution for its customers. The
company’s extensive partnerships in
the industry allow it to offer top-tier
SAP procurement and logistics to
meet all of its customers’ SAP
technology needs.
The years of experience and
expertise of the team at Approyo is
the foundation of the company which
allows it to help companies of all
shapes and sizes to implement these
new and exciting SAP solutions. SAP
solutions powered by Approyo allow
companies to take the steps to fully
embrace the digital world. In
addition to its expertise, speed to
market really makes Approyo stand
out in today’s competitive world. The
company can have an SAP HANA
solution in the cloud up and running
in a matter of days, as opposed to
weeks compared to the competition.
This allows companies to see the
benefits right away and not struggle
through the initial set up phase
typically association with SAP
hosted solutions.
The Pioneering Figure of the
Journey
Christopher Carter, the CEO of
Approyo works with businesses
around the globe, assists them in
their journey to the usage of Big Data
in the forms of Hadoop (Cloudera
and Hortonwork's) and SAP HANA.
With almost three decades of
extraordinary working experience in
the SAP industry, Christopher Carter,
CEO at Approyo founded Approyo
with the goal of making it easy for
customers to embrace SAP HANA.
Chris works with businesses around
the globe and is known to assist them
in their journey to the usage of Big
Data in the forms of Hadoop
(Cloudera and Hortonwork’s) and
SAP HANA. His experience has
earned him a national recognition by
the American SAP Users Group,
SAP, Hadoop World, Cloud Expo
and more.
Under Chris’s leadership, Approyo
has been named to the Inc. 5000
three years in a row (2016 – 2018)
and named one the SAP Solution
Provider of the Year in 2018 by
ACQ5
The “Design-thinking” Approach
Being a customer- centric
organization, Approyo takes a
“design thinking” approach with the
customers to become a true business
partner.
“We want to first understand their
business needs. We start with asking
“what the customer wants to
accomplish” and dive deep into the
business goals and dreams. Then, we
look at the economic and technical
feasibility to truly deliver the best
possible solution for the customer.
Finally, we deploy the right SAP
solution for our customers and
Offering Simplified SAP with Innovative Cloud Solutions
18 JUNE 2019

21. continue to provide ongoing support
and services”, states Chris.
Making SAP HANA Easy
The introduction of SAP HANA
sparked Chris Carter to create
Approyo. HANA—a big data
platform—allows customers to
manipulate and design the available
data specific for their business needs
and help gain better insights into
their company’s functioning.
Built upon the premise of making
SAP HANA an easy, flexible, and
cost-effective onboarding solution for
companies, Approyo has developed
custom-made solutions, with Ignite
being one of their flagship products.
Ignite encapsulates HANA’s various
components into one neat and easy
package, with companies having the
freedom to either uses the entire
package or only those components fit
for their specific purposes.
Innovative SAP Solutions and
Services
Approyo offers full SAP service
technology with extensive
capabilities in consulting, solutions
and architecture, hosting and
managed services, in order to
develop the right solution for its
customers. With over 300 SAP cloud
environment around the world,
Approyo supports businesses from
production landscapes to live in SAP
environments.
The cloud environments of Approyo
are designed and tailored specifically
to the needs of its customers in order
to ensure dreams of success.
Additionally, Approyo provides
services like SAP Hosting, SAP
Consultation, SAP Support, and other
SAP Services.
Featuring the Future
The pioneering figure of Approyo,
Mr. Carter defines the future of the
company;
“We work to stay in front of changing
technology by providing the most
effective solutions. We want to get
customers into an SAP solution in the
quickest and most effective way.
More companies are expected to
more to SAP HANA in the next few
years with the deadline looming. We
are growing our team of SAP experts
at a rapid rate. Our team is the
foundation of our company and we
will continue to grow that team to
meet the needs of our customers and
the market over the next few years.”
Our goal is to bring data and
information to your business
as fast as possible through an
affordable solution.
‘
‘
19JUNE 2019

22. STEMAUGMENTED
Reality is the
Best Marriage to
DELIVER
MOTIVATION
to the Classroom
and
n the era of rapid digital advancement, schools are
Istruggling to maintain relevancy in their classes due to
rapid changes in the job market and set of skills required
for the future jobs. Relaying on school education and system
may not be a good idea because it can be sometimes not
relevant. This happens due to the slow adoption of new
information that becomes available every day. Sometimes this
information covers already knows knowledge set and
provides a different, more advanced perspective.
Teaching the curriculum of the past becomes less relevant and
the curriculum of the future is very diverse and technically
oriented.
Schools are obliged to innovate to sustain their development
by building a strong ICT infrastructure to accommodate 21st-
century learning demands for K-12 students. However, it is
20 JUNE 2019

23. 21JUNE 2019
Expert's Column

24. not enough to simply add technology to existing teaching
methods. Technology must be used to strategically benefit
students with the quality of its digital content with a strong
academic relevance to provide effective learning.
It is well known, that STEM becomes more important
nowadays because of the skills set it requires. This skill set
has the focus on the 21rst century skills that may be
required to cover new jobs that will arise on the market in
the coming decade. Where is the curriculum and education
sector? How advanced is it and how quickly does it accept
the change?
Education system is at the stage of analogue age. Therefore,
STEM is still taught the same way it was before: books,
experiments, some creativity development, manual work
and tasks, read and re-tell what you understood. Think on
how you were taught and compare with the way your
parents were taught. The tricky part is that schooling is still
pretty much at the same state now. What is the generation
gap between you and your parents? What is the generation
gap between you and your kids? It is huge because of
technology that drives business and our day to day life. The
development of technology is extremely rapid. We need to
think of having it as a part of STEM education process for
our kids because digital skills are already required
everywhere.
Why at the age of technology STEM subjects are delivered
with learning through the books and light experiments?
Technology can bring efficiency and motivation to any
classroom and save money on experimenting. The same
experiment can be repeated as many times as you want
without any investment in materials for experiments and no
harm to nature.
STEM is much more exciting when it is taught with modern
technology for any kid and provides benefits like:
development of digital skills, opportunity to personalize
learning process, provides experimental field and real time
feedback, feeds in the relevant information because it is
much easier and quicker to update software than the printed
books. This makes education and information relevant to
the progress and development of society.
Thinking of the efficiency in the learning process and
information acquisition, how important is it to be able to
memorize more and more every day? Studies say, that
people remember 10% of what they read, 20% of what they
hear and 90% of what they experience. Augmented Reality
is the best tool to demonstrate and interact with complex
information of STEM as well as its memorization.
Augmented Reality makes a difference the education
because it is a proven fact that Augmented Reality engages
them both inside and outside the classroom, improves test-
score by up to 33% and increases retention rate by up to
100%. It supports all learning styles: verbal, physical,
logical, aural, visual, social and solitary.
School budgets may restrict school trips, or, for example, a
teacher can’t bring real animals in his classroom, or a
spaceship. Augmented Reality technology can step in and
support learning. Augmented Reality is easy to adopt and a
teacher doesn’t need to be techie to use it in his classroom.
Augmented Reality apps are plug and play solutions and
normally even do not require any internet connection.
Majority of solutions based on Augmented Reality are easy
to use and can be a great visual aid for any classroom even
with one device.
STEM and Augmented Reality go along together is an
extremely great combination. They provide all necessary
resources for kids to learn in groups and on their own, for
teachers to excite, innovate and motivate to go back to the
learning material right in the classroom. The great part with
Augmented Reality is that outside the classroom any kid
can come back to the material he would like to repeat for
himself without asking teacher for help.
The future workforce is right now at kids’ desks at school.
Why not investing in the now and help them to get the skills
businesses need for the future jobs? It is much more
expensive and time consuming to teach employees when
they join the company. Digital skills and STEM knowledge
are must today. They form the important basis of the 21rst
century skills.
It is important for everyone: parents, businesses and schools
to take responsibility for helping kids in getting ready for
the future because tomorrow can be too late.
22 JUNE 2019

26. mplementing or adopting a new technology in an organization incorporates a
Imajor change in the business infrastructure. Every organization knows the
importance of installing an Enterprise Resource Planning and its effectiveness in
levelling up the entire business process.
An ERP implementation process is often counted as a difcult task. It’s mainly
because of lack of communication within the company and misaligned objectives.
The major reasons behind unsuccessful implementations of ERP are basically:
• Poorly dened Project Requirements
• Change their mind mid-project
• Projects not adequately staffed
• Time spent waiting for decisions
or communications
53%
41%
21%
19%
KeyFactors
f
o
r
a Successful
ERPImplementation
Insight's Special
24 JUNE 2019

27. 1. A clear vision of management’s
objectives
2. Well-dened processes
3. An appointed Super User to help manage the change
4. State-of-the-art training for higher adoption rate
5. Phase-wise project execution
6. Clearly documenting user procedures
7. Agree to a clear data migration strategy
8. Extensively test the system before it goes live
9. Establish security and get necessary permissions
10. Apply the knowledge of your business
processes at all stages of implementation.
Any organization that wants to harness the disruptive
ERP, should keep in mind some key factors:
25JUNE 2019

28. HOW TO DO YOUR
BEST WORK WHEN YOU'RE
NOT ACTUALLY WORKING!
In my role as chief evangeliser for
OLIO – the world’s only
neighbour-to-neighbour food
sharing app – I speak about our work
and journey at a lot of events. And
without fail I’m almost always asked
something along the lines of “How do
you juggle having a family with a start-
up?” Whilst this is an extremely valid
question – and it touches on a topic
that’s very close to my heart, it really
frustrates me because I never hear the
same question levelled at male peers.
As a result, this seemingly innocuous
question is laden with an enormous
amount of gender bias, generally to the
exclusion of men. I would suggest that
if we want to achieve a fulfilled
balanced life for all – male and female
– we have to ensure that we’re all
participating in this debate about
work/life balance, and that inclusivity
needs to be the starting point.
Another challenge in this area is,
funnily enough, the gender bias
experienced by men who choose to be
the “stay at home Dad”! Several years
ago my husband and I decided that
given our respective career paths and
motivations in life, it made sense for
me to be the “bread winner” and for
him to look after our two kids and
home, whilst developing property in
his remaining time. This has given me
the flexibility to pursue the
opportunities for OLIO with full
vigour, and has been absolutely
invaluable in terms of helping me to
achieve a balanced life. However,
sadly, my husband experiences more
than the occasional disparaging passing
comment and has even been asked
“When are you going to get a proper
job?” Thankfully he has no self-esteem
issues, and thinks he has the best job in
the world! But I highly doubt that in
this day and age anyone would ever
dare say this to a woman; and so why
to a man? If women are to be truly
equal in the workplace – and to
achieve a balanced life, then we need
to adjust our perceptions of what it
means to be a male in a modern
society, and accept that this will require
men to taking on an increasingly
prominent role in the delivery of
childcare – which is to the benefit of all
involved, not least the children!
Gender issues aside, I spend a
considerable amount of mental energy
working towards achieving a ‘balanced
life’. I prefer the terminology of a
‘balanced life’ rather than ‘work/life
balance’, because when you’re an
entrepreneur (and especially an
entrepreneur working from home), the
two can become very mixed! And to
suggest that ‘work’ and ‘life’ are the
antithesis of one another surely isn’t
what we should aspire to. In the very
early days of setting up OLIO, it was
pretty much impossible to lead a
balanced life because we had to
achieve so much, in so little time, and
with virtually no resources. As we’ve
grown the business and the team
however, both Saasha my Co-Founder
and I have achieved a much more
balanced life – which is important,
because the start-up journey is a series
of marathons, not a sprint, and so it’s
essential to avoid burnout. We find that
working predominantly from home is
extremely helpful in achieving balance
(5-10 hours per week gained back
through not having to commute!), and
we both carve out time during our
working days to exercise. In the early
days we used to feel quite guilty about
exercising when we ‘should’ be
working, but now we recognise that if
we’re to perform at our best then we
need to be mentally and physically fit
and exercise is absolutely critical for
this. Plus, I find that I have many of
my best insights and inspirations for
OLIO when working out, so it really is
Maintaining a personal and professional life balance
26 JUNE 2019
Integrated Approach

29. 27JUNE 2019

32. T
H
ESIGNIFICANCE OF
EFFECTIN LEADERSHIP
Butterfly
“For the want of a nail the
shoe was lost,For the want of a
shoe the horse was lost,For the
want of a horse the rider was lost,
For the want of a rider the
battle was lost,For the want of
a battle the kingdom was lost,
And all for the want of a
horseshoe-nail.”
-Benjamin Franklin
30 JUNE 2019

33. he above quote indicates a scientific theory that a
Tsingle occurrence, no matter how small, can
change the course of the entire universe forever.
The concept emerges from the famous C whichhaos theory
proclaims that in every complex system, small changes can
have unpredictable effects. The butterfly effect is the
concept that small causes can bring larger effect. Initially,
this concept was autonomously used in weather prediction
but later the term became a metaphor to be used in and out
of science.
First coined by Edward Norton Lorenz, the American
mathematician and meteorologist and the pioneer of chaos
theory, the term “Butterfly effect” was derived from the
example of getting the details of an upcoming hurricane
(such as exact time of formation, exact path taken) by
observing minor disturbances such as flapping of the wings
of a distant butterfly several weeks earlier.
The butterfly effect creates some philosophical questions.
According to this theory, a butterfly flutters its tiny wings
somewhere in the cherry gardens of Japan and a few
months later a hurricane hits England. The obvious
question here is: Did the change in air currents in Japan
cause the hurricane in England? In chaos theory, the answer
is “yes”.
Butterfly Effect in the Workplace
“What lies behind us and what lies before us, are tiny
matters compared to what lies within us.”-- Ralph Waldo
Emerson
This is true, indeed. People, in general, are not aware of the
fact that they are capable of doing greater or achieve more
than they think. Unleashing the hidden potential of the
employees is one of the primary tasks of the leader in
“Each smallest act of kindness, reverberates
across great distances and spans of
time—affecting lives unknown to the one
who’s generous spirit, was the source of
this good echo. Because kindness is
passed on and grows each time
it’s passed until a simple courtesy
becomes an act of selfless courage,
years later, and far away. Likewise,
each small meanness, each
expression of hatred, each act of evil.”
-Dean Koontz, From
the Corner of His Eye
“I knew the power of a single wish,
after all. Invisible and inevitable, like a
butterfly that beats its wings in one
corner of the globe and
with that single action changes the
weather halfway across the world.”
-Alice Hoffman,
The Ice Queen
“Each one of us is like that butterfly the
Butterfly Effect . And each tiny move
toward a more positive mindset can send
ripples of positivity through our organizations
our families and our communities.”
– Shawn Achor,
The Happiness Advantage
A Few Quotes on
Butterfly Effect
Editor’s Perspective
31JUNE 2019

34. charge. Leaders in an organization can make a huge
difference with a seemingly small decision. The smallest of
smallest action by a leader can trigger the butterfly effect in
the lives of his team members, colleagues, or even clients.
A Few Points for the Leaders
Here are a few lessons from the theory of “Butterfly effect”
that are essential for people who are in or looking forward
to a leadership position:
1. Your own behavior should be your top priority: With
a higher and powerful position, you will get umpteen
opportunities to make a big difference with a tiny move.
Where a little act of kindness can spread your reputation a
long way, on the contrary, a little act of intolerance can be
proved fatal.
2. Don’t give up too soon: If you don’t see the kinds of
results you expect right away, there’s no point in getting
disappointed as change takes time. Team- building takes
time as it’s a complex process of uniting complex beings in
highly intricate relationships.
3. Take risks: You’ll have to take risks many times if you
want a refreshingly positive outcome. Sometimes
confronting seemingly scary things may turn out to be
more useful and powerful than you ever imagine.
4. Don’t assume: When it comes to the motives and
intentions of other employees, you should never make
haste to interpret their reasons and assign blame. Stay
focused on what you want to accomplish and how your
own actions may help you get there. We’re unable to find
out the reasons behind others’ behavior. Trying to come
into an instant decision may prevent you from acting in
ways that will take you to your goal.
“A butterfly flutters its wings in
Malaysia and the changes in air currents
cause a hurricane in Florida. I love that idea.
That even one tiny action can create an
enormous effect.”
-Emma Scott,
The Butterfly Project
“It has been said that
something as small as the flutter of a
butterfly’s wing can ultimately cause a
typhoon halfway around the world.”
-Chaos Theory
“A small change like vowing to become
better, and then working very hard to
achieve it, can make a big impact on
your social life and your career.”
-Catherine Plano
“Don’t ever underestimate the power
of your actions with one small gesture,
you can change a person’s life.”
--Catherine Plano
32 JUNE 2019

36. t is always said that “Better decisions can be made with better business insights” and to get better Business
IInsight industry uses Business Intelligence tools. Business Intelligence or often called as “BI” is application
programs and technologies which is mainly used for collecting, storing, analysing and providing access to
data. BI is all about creating business value for any organizations based on data & facts. BI provides more
relevant information to any enterprise business user which helps them to make better decision more faster.
Business Intelligence uses methods and programs to collect the data, convert the data into meaningful insight. BI
collects large amount of data generated by enterprise and presents into meaningful actionable way. On a very
high-level BI can be used for:
• Performance Management
• Analytics
• Predictive Analysis
• Data Mining
• Access of organized data
• Identifying inefficient business process
• Identify hidden customer pattern
• Identify areas of strength and weaknesses
There are many types of BI applications that can be built like reporting, data mining, ad hoc query and data
visualization tools, online analytical processing software, dashboards & performance scorecards. There are many
BI Products in market which enterprise can use to fulfil their Business Intelligence needs. These BI Products
34 JUNE 2019
Cxo Standpoint

37. 35JUNE 2019

38. comes with option of On-Premise or Cloud BI Software, and companies can choose to use any of these based on
the best ROI and the resources they have to manage these BI software. There are many companies who offers BI
products such as Microsoft, IBM, Oracle and many other SaaS companies who offers BI products and offering.
Using some of cloud based BI tools can help you to create very powerful & scalable data models and insights.
Cloud BI offers users to connect, analyze data and share insights on web, mobile or custom build applications.
Using Cloud BI users can create interactive reports and easily scale their BI reporting solution.
Effect of Business Intelligence for any organizations are many e.g. Identify the knowledge/insight from the huge
structured and un-structured data, find out what contributes most for your revenue/business, single view of
customer data, discover why & what motivates customer behavior.
Any good and effective BI accesses all business data, from all of platform in a singular & unified dashboard
system. This includes customer data from various systems like POS, E-comm System, OMS, CRM, email &
campaign marketing, customer chats etc. and all data is aggregated into a single view of the customer and their
interactions with any enterprise business.
In today’s world of huge data and various ways customer interacts with business it is very important to have a
single view of customer. Using BI, it is possible to create a single unified view of customer from such a vast data
and drive lot of business insights which helps business and drives more revenues. That’s why most company these
days uses business intelligence which has helped them to grow their sales. Business Intelligence helps business to
find when and where they should invest for marketing.
It is believed that retaining an existing customer costs less than making a new customer. And Business Intelligence
is one such tool which if used correctly can help to retain existing customer. Now a days most of the companies
are using Business Intelligence for improving Customer satisfaction, customer retention and customer loyalty. To
improve customer retention there are ways which we can use in Business Intelligence. Here are few of the ways.
• Analyze your customer based on their journey on your website and predict their behavior. To do this we need
to collect as much data as we can from various source of our business be it social media, campaign, order
management system, CRM, their click path on website, chat with customer care, chat with bots or support
agents. Once we have collected customer data from various sources, Business Intelligence tools allows us to
deeply analyze data and understand customer behavior and pattern. Once we know customer behavior and
pattern we can design better and improved User Experience and attract them to come back to business.
• Use Business Intelligence tools to influence customer behavior. Using BI tools, we can monitor and track
customer response for a marketing campaign or advertisement. And based on this we can design and influence
customer behavior as we know what is working for them and what they are liking. Various campaign can be
run based on their demographic information, Gender, Age, Customer Journey on website. Using these
customer information business owners can run specific campaign which works for their customer and it means
more business and better customer retention.
Summary
In Today’s world, customers are demanding and to achieve customer satisfaction, customer retention and
increased business, Business Intelligence has become necessity for all businesses. So if you are not doing it yet,
May be its time to spend some time and see how BI can help you increase business as it is doing for others.
36 JUNE 2019

40. Today’s SAP industry scenario
is, from an infrastructural point
of view, has seen a massive
rise. End clients increasingly seek
comprehensive solutions that provide
the service they demand in a
transparent, flexible and secure
manner.
Gigas has built a world-class cloud
hosting business that provides best-in-
class solutions and services to
customers worldwide. Although there
are much larger players in the industry,
from a competitive standpoint, Gigas
has found, time and again, that
businesses are more interested in
excellence in service than incumbency.
In just seven years of operations, Gigas
has emerged as a true market leader in
their native Spanish market and key
Spanish-speaking markets throughout
Latin America, attracting large
enterprises such as United Nations,
Aon, Avianca, Diners Club, Acciona,
Iberdrola, OHL, Canal 13 or
BarceloTravel. The company has
deployed 6 datacenters in Europe,
North America and South America and
offices in Spain, Colombia, Chile,
Peru, Panama, USA and Mexico.
Additionally, after only few years in
the market, and following explosive
organic growth, Gigas went public in
November 2015 in the Madrid Stock
Exchange. Since, the company went
great lengths to detect opportunities for
inorganic growth (M&A), culminating
with the acquisition of two companies
(in Spain and Colombia) and continues
to assess corporate deals to boost its
business.
The Quintessential Leader
Diego Cabezudo, the CEO of Gigas
holds an MSc in Telecommunications
Engineering and an MBA from London
Business School and UC Berkeley. He
was the former CEO of AGS, an IT
consultancy firm, where he grew sales
exponentially and expanded the
business to several international
markets. He previously served as COO
of FON, the largest Wi-Fi network in
the world, and as Head of Strategy for
mobile services provider O2. He has
also worked for cable provider
TeleCable and management
consultancy firms DMR, Fujitsu
Consulting and Coleago.
As the CEO of Gigas, Diego’s main
task is to lead the company, guide its
strategy, and to recruit an exceptional
team, mentoring its members and
training them so that they grow
together with the company. Cabezudo
is also in charge of representing Gigas
to a range of different stakeholders (the
media, analysts, investors,
shareholders, etc.), managing the
company’s growth and investment
strategy, as well as creating and
encouraging corporate culture.
Extraordinary Solutions from Gigas
Gigas has developed an award-winning
cloud platform that has attracted more
than 4,000 enterprise customers. In
2014, Gigas was one of the first cloud
providers to be awarded the SAP
“Infrastructure Operations Service”
certification. Its focus on hosting
mission critical services makes it
natural to run complex SAP production
environments in an efficient, secure
and flexible way.
SAP-certified Cloud Datacenter
solution of Gigas provides a pool of
resources (CPU, RAM, storage,
networking, security) which customers
can manage themselves in order to set
up virtual machines, VLANs, VPNs,
backups, load balancers, different types
of storage, commercial firewalls, etc.
An easy to use but powerful control
panel allows the deployment of highly
complex system architectures in real
time, from a fully automated and
optimized environment. Clients can
therefore decide, at any given moment,
what their SAP requirements are and
expand or decrease instantly according
to the needs of their business, as well
as distribute them geographically
among Gigas’ datacenters.
Gigas has become the preferred partner
of multiple SAP integrators in Spain
and LATAM thanks to its advanced
platform and its close and
customizable service. With its channel,
A Global Platform Offering Excellent Cloud Hosting Solutions
38 JUNE 2019

41. the company continues to innovate its
portfolio to deliver new solutions, such
as Gigas SAP S/4 Hana Private
Cloud on a "cost-per-user” basis. This
solution offers a managed environment
with great savings, facilitating the
incorporation of all types of clients into
the SAP world, regardless of their size,
since it avoids large investments and
speeds SAP adoption processes
Significant Benefits for Customers
Companies that have deployed their
SAP solutions on Gigas platform
benefit from significant cost savings.
Gigas cloud model for SAP, aimed at
both large companies as well as SMEs,
does not require an initial investment
in infrastructure and it is less costly
than customers owning and
maintaining their own infrastructure. In
addition, as a pay-per-use model, it
adapts very well to the usual ramp-up
SAP installation, minimizing costs
until service is fully deployed and in
production. Furthermore, the solution
enjoys the pay-per-use while at the
same having all variable costs
included, allowing for a predictable,
transparent and inexpensive financial
model, with no bill surprises at the end
of the month.
For local SAP partners in Spain and
Latin America, being able to count on
the expertise of a certified
infrastructure specialist with local
presence, highly qualified 24/7
technical support in Spanish and local
billing is critical. Furthermore, the fact
that Gigas does not compete offering
SAP professional services, can be
extremely agile and flexible and also
offers a healthy margin to its SAP
distribution partners, have made Gigas
the infrastructure partner of choice in
the SAP world.
The Sparkles of Excellence
Gigas named as Significant Provider
by Gartner, in its “Magic Quadrant for
Cloud Infrastructure as a Service”
report (2013, 2014, 2015 and 2017,
Innovation Award in the 2013
Computerworld & CIO
Iberoamericanos Awards; Best Hosting
and Cloud Company by eAwards (2013
and 2016 editions); Eurocloud Award
for the “Best IaaS Service in the
Market” (2013 and 2014 editions);
Best Cloud Service Provider in Spain
by MSP Mentor 501 2015 and 2016
Global Edition; Best World Cloud
Hosting Provider by The Cloud
Awards in its 2016 and 2017 edition.
Gigas was included in the Financial
Times report 1,000 Europe’s Fastest
Growing Companies, in 2017 and
2018.
After only four years in the market,
and following explosive growth, Gigas
went public in November 2015 in the
Madrid Stock Exchange.
Future Roadmap
Gigas wants to continue focus on what
they do best. In that respect, rather than
expanding their portfolio of services,
company looks to keep expanding its
offices and datacenters into new
markets, continuing with its “being
global by being local” strategy. At the
same time, Gigas is also investing in
expanding its indirect sales channel,
partnering with system integrators,
ISVs and SAP partners to better reach
customers and provide them with a
one-stop-shop solution to their needs.
“Our ‘think global, act local’
philosophy is clearly making an
impact, and we look forward to
cultivating further growth in what we
believe are significantly underserved
customer segments”, concludes Diego.
We operate with
‘think global, act local’
philosophy.
‘
‘
39JUNE 2019