Insights success the 10 most valuable sap solution providers companies

AUGUST 2017
www.insightssuccess.in
SAP Implementation -
The Enabler of
Business Change
Top SAP Trends
That You Can’t
Afford to Miss
GrayMatter Software Services
Delivering Business Value through innovative
BI and Analytics Solutions
Vikas Gupta
CEO & CTO
Industry Concern
Editor’s Pick

n the corporate front, Goods and Service Tax (GST) is
Ochanging the landscape with the proposed amendments and
is going to hit the Tax Structure, Tax Incidence, Tax
Computation, Utilization and Reporting which is supposed to be
resulted in a complete overhaul of the current indirect tax system.
The reformation of GST in the country is proving to be a new battle
front for the SAP Solution Providers. On this ground of introduction
of GST, the new challenge for the SAP solution providers is to create
a solution that integrates with the Indian tax functionalities which
will ease the process while helping companies transition to GST.
For the SAP Solution Providers, the need of an hour is to plan
solutions that will address GST legislation and showcased, while
helping enterprises to provide greater transparency and effective
management practices to support their tax compliance requirements.
Well, this is a time when enterprises wish to grab this opportunity
and realign and reasses the business models to be ahead in the
competition. Enterprises need to make a practice of being updated
with tax compliance, while moving from from filing of tax reports to
a model-based on data communication. Well, though all this looks
just as easy as a peace of a cake, but actually it is not. Enterprises
will have to face a lot of pain while understanding and transitioning
to the new system of GST.
To help enterprises get GST ready, SAP will lead a great hand.
Enterprises will have to be SAP ready while SAP solution providers
will have to be upgraded too. Being the leader in the field of ERP
solutions SAP needs to gear up for the new implementation with the
best solution for enterprises. SAP solution providers will need to
understand the tax base of any enterprise first, simultaneously
whether the product or service is covered under GST or not. As there
are many products that are having exclusion of petroleum products,
are under the GST. But yes, the salaries, banking receipts and
payments will be out of GST.
So, we can say that, this is a time for SAP solution providers to
sharpen their weapons and be ready in the battlefield to fight against
the challenges GST is going to pose before them.
Editorial
GST, a New Battle
Front for SAP
Solution Providers

he most important contribution of an SAP to any enterprise is its contribution in creating a specific
Tsoftware that can meet exact enterprise requirement. A completely customized package of SAP can use the
very best of the process practices and business processes that will end up having a much higher efficiency
level when SAP is used as it offers increased accuracy and productivity.
This makes the importance of SAP software is notable reflected from its functionality through the major software
company that will be highly beneficial for all IT business activity operations. This is the reason that made us to
come up with our special issue The 10 Most Valuable SAP Solution Providers Companies.
In this issue we have with us GrayMatter Software Services Pvt Ltd on the cover of this issue. GrayMatter has a
dedicated SAP BI center of excellence (SAPBICoE) that ensures that the industry trends and best practices are
constantly incorporated in its offerings. The entire range of offerings from ETL to reports, dashboards to
predictive analytics on SAP are governed and directed by the center of excellence, for every single engagement,
including project management, program management as well as executive guidance.
GrayMatter is powered by the technology assets created by SAPBICoE including 20 different data models, 30+
source system connectors, 20+ custom components, migration effort calculators, 10 dashboarding techniques,
“RADIUS” dashboarding framework etc.
Also, we have some of the prominent SAP Solution Providers in our listing, like Glosapand SAP work together
to develop industry-specific solutions. PiLogoffers Master Data Management, & Governance solutions &services
to medium to large enterprises that has SAP landscapes. SilverTouch is a leading and globally accepted IT
solution provider and currently at the forefront of offshore software development to serve the people across the
world.
SmartDocs is a global enterprise software company several product line whichcover established market spaces
Business Process Management (BPM),Enterprise Content Management (ECM) and the emerging market space
ofEnterprise Bots which help organizations bring conversational user interfaces to both internal and external
audience. Wise Men is a Global IT company providing solutions and services in SAP, TIBCO, Informatica,
Microsoft SharePoint, Oracle Middleware & Database space. A5E Consulting caters to global organizations with
a wide range of services and solutions in the field of Strategy, Consulting and Technology with a committed and
dynamic approach. ikyam Solutions is an SAP Enterprise Solutions provider and also focused at building
Innovative Technology products on BIG DATA based Analytics and the Launch & Flagship product called –
OnionPy. Mesprosoft is a wholesome IT services company which caters to diverse industry verticals.
Also, there is a great contribution of our in-house writers who have penned down the ongoing issues of SAP
industry. Additionally, we are having some experts talking about the industry from the desk of CXO Standpoint.
Hope you will find our efforts pleasing!
SAP, a True Growth
Enabler of a Business

CONTENTS
COVER STORY
Leverage Existing
SAP Solutions with
Cloud Procurement
SAP Cloud Platform
and the Future of
Development for SAP
GrayMatter
Software
Services:
Delivering Business
Value through innovative
BI and Analytics Solutions
- Brad Hill, Director
- James Wood,
Principal Consultant
CXOSTANDPOINT
08
28
38

Empowering Organizations
with the Right SAP
ERP Solutions
GLOSAP SYSTEMS:
Offering Adroitly Advanced
Quantum Computing
for Smart SME’s
Silver Touch
Technologies:
Place to Get Easy to
Use High Quality
Software
SmartDocs:
32
42
20
Experts in Master
Data Management
PiLog:
26
SAP:
Generating Business
Value from Internet
of Things
Business Corner
Top SAP Trends
That You Can’t
Afford to Miss
The Enabler of
Business Change
Industry Concern
ARTICLES
34
16
22
Editor’s Pick
Creating better and
deeper insight into your Data
Ahana Systems & Solutions:
18

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ManagementCompany Name
A5E Consulting
a5econsulting.com
Saurabh Bhatt
Founder & CEO
A5E Consulting caters to global organizations with a wide
range of services and solutions in the field of Strategy,
Consulting and Technology with a committed and dynamic
approach.
Ahana Systems
& Solutions Pvt. Ltd
ahana.co.in
Umashankar Malligere
Founder, Director &
MD
AhanaSystems & Solutions Pvt. Ltd. offers Service and
Solutionsfocusing on areas like, IT Infrastructure Management,
BusinessIntelligence and Data Analytics, Skill Development.
Glosap Systems
glosap.com
VenkateshBabu,
MD
GrayMatter
Software Services
graymatter.co.in
Vikas Gupta
CEO & CTO
GrayMatter has an in-house center of excellence for SAP BI
solutions with expertise in SAP BOBJ, SAP BW, SAP HANA,
and SAP BODS.
Mesprosoft
mesprosoft.com
Vinod Kumar Nittoor
Founder
Mesprosoft is a wholesome IT services company which caters to
diverse industry verticals.
PiLog India Private
Limited
pilog.in
Imad Syed
Group Chief
Information Officer
PiLogoffers Master Data Management, & Governance solutions
&services to medium to large enterprises that has SAP
landscapes.
Silver Touch
Technologies Ltd.
silvertouch.com
Mr. Minesh Doshi
Director
SilverTouch is a leading and globally accepted IT solution
provider andcurrently at the forefront of offshore software
development to servethe people across the world.
SmartDocs
smartdocsnow.com
Shravan Chintapatla
MD
Wise Men
wisemen.com
Juuhi Ahuja
Founder
CEO & Precident
Wise Men is a Global IT company providing solutions and services
in SAP, TIBCO, Informatica, Microsoft SharePoint, Oracle
Middleware & Database space. Wise Men offerings include
Integration, Middleware, MicroSourcing™ and IT Staffing.
Glosapand SAP work together to develop industry-specific
solutions.
SmartDocs is a global enterprise software company several product line
whichcover established market spaces Business Process Management
(BPM),Enterprise Content Management (ECM) and the emerging market
space ofEnterprise Bots which help organization bring conversational
userinterfaces to both internal and external audience.
Ikyam Technologies
ikyam.com
Gopal Nair
CEO
ikyam Solutions is an SAP Enterprise Solutions provider and
also focused at building Innovative Technology products on
BIG DATA based Analytics and the Launch & Flagship product
called – OnionPy.
Brief

ver the last two decades, the idea of
replacing the existing ERP was one of the
least considered things. Normally an
organization avoids replacing its already
existing ERP system or transaction
database unless and until it is very
important. Last time that happened was in
the late 1990s. Some of the organizations opted to fix their
systems while some replaced them. This was the period that
put Oracle and SAP on the map.
Cut to the present day, cloud has become one of the biggest
interrupters. According to estimates, SaaS will grow
massively and will soon become a $92 billion global
market. While some of the existing companies expect
around eighty percent of its client base to welcome cloud by
the end of next decade, $1 billion have already been booked
in cloud business in each quarter. So, here we are listing out
top SAP trends that will eventually shape the market in
future.
With the ever-growing importance of cloud, SAP is
nowadays looking to forcefully move its customers to the
cloud from their on-premise architectures. This is mainly
due to the flexibility and innovation of cloud. For the IT
industry, flexibility and agility are the key unpredictable
market challenges to any businesses and in majority of the
cases; technology is the main driver of the change. Cloud
solutions often come with various positive points. Like for
instance, they can be scaled, can be quickly implement, and
most importantly doesn’t need any huge investments. By
moving to the cloud, clients will get regular updates and
various extensions. As an example, one can easily look at
SAP's all new flagship, SAP S/4HANA, which will come
with innovations in each quarter for its cloud based
customers and later on it will come with on-premise
innovation once a year.
With the growing usage of smartphones, even in
workplaces, SAP has developed the Fiori UX, Lumira, and
Screen Personas to help users provide an experience that is
as desirable as apps that one normally uses on his/her
smartphone or tablet. This eventually helps when it comes
to direct capturing of orders in the field at the customer site.
It also means there are no handwritten notes for employees
and no more entering orders manually. In the end, customer
benefits from the quotes and content failures due to media
disruption can be avoided.
Predictive is the new fad nowadays. It can simulate various
financial scenarios, predict failures, and more. The topic is
soon going to change business models and processes.
Machine learning or Predictive needs tons of data and SAP
HANA is the perfect answer for that, with an in-memory,
technology based database management system that can
O
16 AUGUST 2017 |

op SAP
rendshat You Can't
Afford to Miss
T
deal with huge amount of data. As data
is being considered as the new age oil,
a smart approach to using data is of
vital importance for future.
As per leading economic forums, by
the end of 2027, ten percent of the
GDP will be stored with the help of
Blockchain. It is leveraging the
distributed ledger technology, which
records data. Currently, blockchain is
known as the protocol for bitcoin
currency. However, experts believe that
businesses will soon apply Blockchain
to digitally-based international
operations documentation to
authenticate documents, contract, and
other details. Now SAP, along with its
BaaS (Blockchain as a Service),
focuses mainly on few key areas,
including supply chain, public sector,
financial services, and energy utilities.
The main benefit is BaaS, which now
offers a safe and secure way to transfer
valid data across different sites and
countries in real time. According to
SAP, the blockchain assisted money
transfer takes as less as 20 seconds.
With Hana’s shift on to ,Google cloud
SAP applications will soon be
combined with Google’s cloud-based
G suite productivity that was
previously named as Apps for Work, to
allow SAP customers access Google
apps including Gmail, Calendar, and
Sheets in a better way. The new
collaboration of Google and SAP is
helping as much as twenty-eight
thousand employees of Colgate-
Palmolive to collaborate better than
before. This massive integration took
only six months to complete, and by
the next three months, the
collaboration became easy and
effective. However, the organization is
expecting to gain much more
advantage through other SAP and
Google partnership efforts which
include Google’s machine learning
with SAP’s business process expertise.
Soon, business operations will be
much more optimized. With the use
of HANA, enterprises would soon be
empowered to respond much more
quickly than ever before, especially
when it comes to dynamic business
needs or market trends. Hana’s in-
memory technology speeds up
application performance, provides BI
tools, and offers real-time reporting.
Additionally, it can also perform
complex ERP applications to modify
information using the available real-
time data. This will provide more
advantages when compared with old-
school enterprise applications along
with analytics tools.
Each day enormous amount of data is
streaming into enterprises. However,
with the , most of thedata explosion
organizations are clueless about its
usage. Eventually, this leads to the
position where data is under-utilized
and resources are over drained within
the enterprise. With changing times,
enterprises are starting to understand
the hidden value in data, and now they
are looking at ways to turn data into a
profitable asset. Various organizations
around the planet now have obtained a
generous handle on their data, and are
commercializing exclusive internal
data even while improving analytics
with third party external data. Various
other small businesses, including data
brokers, specialist service providers,
and technology vendors are now
eyeing into the development of
services in order to support this, which
will eventually result in the rising of
data market places. Over the future,
enterprises will also try to work for the
betterment of their internal analytics
through the enforcement of the third-
party data.
So, here are few trends that we have
listed out for you. These would
eventually help businesses to perform
faster and in a more efficient way. Over
the course of time, we will see whether
SAP adoption will rise and how it
affects businesses.
Editor’s Pick
| AUGUST 2017 17

Services Incorporated with
Experience
Ahana has adapted itself as a provider
in the Analytics and Visualization very
early on and have already executed
some key integration projects in Data
Warehousing and Analytics. On the
basis of this, Ahana Systems &
Solutions is able to comfortably
position itself as a leading vendor in
this segment. The company has a
strong team of Analysts, Data
Scientists and Technologists and they
are market ready as a strong solution
provider in Data management and
Analytics.
Ahana Systems & Solutions leverage
on SAP platform and analytics product
line. With an immense experience in
the implementation and integration of
these products which include the likes
of IQ/HANA, BODS, BIP, Lumira,
Design Studio etc. Company’s Big
Data and Analytics services bring in
many solutions built on these SAP
product lines to enable clients to take
quick and easy business decisions
based on trends and predictions. Ahana
Systems & Solutions also provide
solutions and services around SAP
ERP products like S4HANA, BYD,
AiO B1and .
Databases and Datawarehousing,
Business Intelligence, Analytics,
Visualisation and Dashboards.
SAP ACE 2015 award winner in the
category “Enterprise Analytics”,
Ahana Systems & Solutions have 200+
Employee/ Consultant base. Operating
since 2008 and serving various
industry verticals, the company has
served 100+ clients so far. While
partnering with key product vendors
Ahana Systems & Solutions has a very
high client retention.
Today, every single organization
yearns for a single vendor who
can provide end-end solutions,
starting from business analysis,
technology integration, on the go - live
reporting, to trending and prediction -
all to enable enterprises to simplify,
innovate and accelerate business
decisions.
To fulﬁll this demand of organizations
Ahana Systems & Solutions is
coming forward with its Core Service
and Solutions focusing on areas like
‘‘
‘‘
Helping Create
better and
deeper insight
into your
Business Data
Ahana Systems & Solutions
Enabling Enterprises to Simplify,
Innovate and Accelerate Business Decisions
18 AUGUST 2017 |

Client Satisfaction is What Ahana
Systems & Solutions Aims
For: Srinath Venkataramaiah,
CTO – Digital Transformation
Services, asserts, “Data in every
Enterprise is growing significantly with
large number of data stores and data
sources, making it difficult to have all
information in one place and
businesses are unable to take decisions
on fly.”
Using SAP’s Data Warehousing,
Business Intelligence and Visualisation
tools, Ahana Systems & Solutions
build platforms that help Organizations
unravel meaningful information from
the huge source of data. These
solutions are geared towards improving
decision making from information
rendered on Dashboards and reports
accessible on different devices.
Srinath adds “The core focus for our
team is to interact with the business,
understand the business process, pain
points and inefficiencies that hinder
decision making. We are then be able
to build platforms that provide easy
visualization of key data trends that
enables the leadership team to make
informed decisions”.
As an Analytics and Big Data service
provider, the company is a one stop
shop which the customers can rely on
for providing end to end solution, from
Business Analysis to Data Analysis to
Data Migration and Warehousing to
Dashboarding and Visualization. BFSI,
Media, Education and Manufacturing
are some of the key verticals where the
company has been working in.
Being Future Ready
Srinath further adds, “While
Descriptive, Diagnostic and
Operational Analytics have been
around for sometime now, more and
more organisations are relying on
predictive and prescriptive Analytics
for forecasting buniness outlook.
To this extent SAP stack of products
have got Predictive Analytics and our
team is geared up to provide solutions
and services around these products.”
Venkatesh Babu
Managing Director
Srinath Venkataramaiah
CTO – Digital Transformation Services
| AUGUST 2017 19
www.ahana.co.in

GLOSAP SYSTEMS:
Empowering Organizations with the
Right SAP ERP Solutions
across platforms, applications and
geographies for over a decade. Glosap
Systems in India started in 2012 as a
Global Innovation & Delivery Centre,
it was Well established primarily to
cater to in-house Industry Vertical SAP
solutions, RFID, IoT innovation, R&D
and delivery for Clients of Glosap
Group across the world. Subsequently,
the company commenced business
operations in India and gradually
spread wings to the Middle East, Japan
and Africa.
The Beginning
Mr. Venkatesh Babu was working as
a head of engineering in various
sectors of the corporate including –
pharmaceutical, chemical, engineering,
manufacturing and trading. Gaining a
good foundation and understanding of
business processes, it eventually
inspired him to take up a Masters in
Business Administration (MBA).
However, recognizing the huge
potential of the IT industry and what it
is able to do for businesses, Mr. Babu
decided to make a foray into it,
establishing GLOSAP Consulting Pvt
Ltd in 2006, Singapore (HQ), Glosap
Consulting Sdn Bhd in 2009, Malaysia
and then Glosap systems Pvt Ltd in
2012, India.
“By establishing Glosap Group, we
could act as an extension for SME and
LE sectors, aiding them for successful
With fast moving industries and an
innovative market worldwide, it is
important for many companies,
especially for small-medium
enterprises (SME), to maximize their
productivity and efficiency, so as not to
fall behind their competitors in
establishing prominence in their
respective industries.
Glosap Systems Pvt Ltd is part of the
Glosap Consulting Group (GCG),
Singapore that has a diversified
portfolio in the field of IT consulting
he SAP market has evolved
Tover the years and today, the
businesses across verticals are
rely heavily on this technology enabled
platform due to its various capabilities,
flexibility, easy-integration, increased
cash flow, single, affordable solution
for managing your entire business –
from sales and customer relationship to
financials and operations. Meanwhile,
unsolved problems regarding the
reliability, complexity and the
expenditure of software have led to
serious concern amongst enterprises.
The uniqueness in
Glosap’s solutions is
to understand the real
challenge of our market
and offer sustainable
solutions that are robust,
scalable and to run
enterprise better in
the longer run
‘‘
‘‘
20 AUGUST 2017 |

IT transformations by adopting
automations and latest technology
initiatives. We know their challenges,
Local competition is nothing new to
them, but Increasing international and
online competition has created newer
challenges from a variety of sources.
As a partner, Glosap help them to
streamlining their processes,
Optimizing the Cost, Increasing
Productivity and efﬁciency across their
organisation. We look for innovative
ways to do this at all levels by
introducing the right solutions at an
affordable price,” explains Venkatesh
Babu, Managing Director, GLOSAP
Group.
Glosap Group offers a complete SAP
Solution and services and products
such as enterprise resource planning
(ERP), customer relationship
management (CRM), RFID, IoT,
MOBILITY solutions across
Singapore, Malaysia, Indonesia and
India. Having Global channel
partnership with SAP & Microsoft, the
ﬁrm's specialty lies in their SAP
Business One (B1), SAP All-in-One
(A1), SAP HANA, SAP Business
objects (BOBJ), Microsoft Dynamics
NAV, CRM and Complete Indian GST
Solution for Various Industries.
Providing Unbiased SAP Services
Right from the inception Glosap’s
vision has to provide optimal
information technology solutions and
services to customers, with a strong
SAP & Microsoft team of around
200+consultants around Asia, the
company has catered its services to
various Industry verticals, including
Aerospace, Healthcare, Chemical,
Pharma, Engineering, F&B, FMCG,
Manufacturing, Trading, Services,
Transportation, Logistics and many
more. While quality driven consulting
service aids the clients in determining
the right SAP provider, the company
also focuses on providing fully
Integrated Enterprise solutions with
GST that enhance the business solution
of each client.
Venkatesh Babu
Managing Director
| AUGUST 2017 21

The Enabler of Business Change
he stirring reality these days is that most of the
Tlarge and medium-sized organizations have multi-
facets of business operation, all of which must have
an effective communication with each other to keep things
moving in the right direction. Up until the launch of
Systems, Applications and Products (SAP) systems in data
processing industry, there were no such efficient or reliable
modes of enabling this communication and data flow
between the various facets of the business.
A lot has changed since its formulation in 1972 by a
company headquartered in Germany. Back then, SAP
systems were solely centered for large enterprises. Today,
however, they have evolved with time to provide technical
and software solutions for small businesses as well as
Fortune 500 companies. It should come as no surprise that
SAP is presently the primal provider of software solutions
to businesses, of all scales and sizes, around the globe.
The far-reaching success of this innovation has grabbed the
attention of organizations, and they are quickly realizing the
voluminous benefits that they can reap from implementing
SAP system.
Setting aside its wide range of benefits SAP implementation
can be a tedious process for organizations due to its high
cost in implementation, time-consuming processes, and
challenging and risky outcomes. SAP is mostly adapted
when organizations require a change management in their
current system.
There isn’t a shred of doubt that SAP practices are highly
challenging, but they are worth the risk for organizations to
partake. It is imperative for organizations to ask and
identify the answers to some critical questions before
moving ahead with its implementation.
• Whether your organization and your team of professionals
are ready and prepared to accept the upside down changes
in your business processes?
• Whether your organization possesses the requisite
turnover to provide support in buying SAP products, user
licenses, and other requirements?
• Whether your organization is prepared to tackle the huge
risks and bear losses in case of failure?
• Whether your organization has a ready and able backup
plan in case your primary design doesn’t play out as
planned?
• Whether your organization has the skilled consultants to
implement the SAP software solutions?
Once organizations receive a favorable set of answers in
response to the questions mentioned above, they will be
more than likely to experience the many unparalleled
advantages of SAP implementation in their routine business
processes. The SAP implementation process primarily
circles around three priorities:-
People – The professionals in the IT department involved
with the thorough implementation process and the end-
users must be able to comprehend and understand the
system usage and the revised changes with ease.
Processes – The set of actions must be in an organized and
categorized manner, such that the desired output is
delivered. Every process must be inter-linked and made in
such a way that they help in attaining larger benefits for the
organization.
Technology– Various procedural activities including
employee training, security in protecting customer or
vendor data, bringing-forward innovation in business, etc.,
should be productive thus adding to the proficiency of both
people and processes.
If and when all three of these primacies coordinate with
each other, the probability of SAP implementation being a
resounding success will be maximized and its benefits can
be reaped.
Industry Concern
22 AUGUST 2017 |

Benefits of SAP Implementation for an Organization
Significantly Cuts-Down on Cost
One of the chief advantages that come with an effective implementation of SAP software into the business systems is that
it can severely save businesses, both small and large, a huge load of money. Companies won’t be required to fret upon
purchasing multiple pieces of software for miscellaneous departments within an organization, as SAP can single-handedly
track all the data of a company and generate fruitful reports from the same. Thus, by owing reliance on a single form of
software business cost gets cut down significantly. Additionally, SAP ensures a higher rate of efficiency and process
SAPImplementation
| AUGUST 2017 23

standardization, which also results in minimized cost expenses.
Consistency in Business Operations
Proper implementation of SAP software enables businesses of all sizes to align their strategies and ensure all
departments of the company are in complete synchronization. Managers can get a broad outlook on what’s ensuing
within the company through consistent entering and reporting of numbers and report generations.
Reports generated through SAP software can then help the management to collaborate with the various departments
within an organization effortlessly. This way, they can ensure whether everyone is working towards a similar vision
and accessing the same information. Implementation of SAP allows a smoother and consistent business operation,
thereby making it easier to work towards short and long term goals.
Enhanced Productivity Rate
Companies without an implemented SAP system rely on a diverse range of software programs and data-logging
platforms to bring-forward numbers and generate reports, hence making it demanding for business management to see
the complete picture. This dampens the productivity of the company; as a considerable chunk of time goes wasted in
trying to combine data from every department to formulate a cohesive report. With SAP implemented in an
organization, the issues mentioned above become nugatory and employees are able to pay more focus on the more
important tasks.
If companies are able to identify favorable answers for the key questions mentioned above and ensure that the three
prime areas function in a coordinated manner, with an effective strategy in place for the entire SAP implementation
phase; they can reap dividends out of the same.
24 AUGUST 2017 |

Experts in Master Data Management
company packages the data quality
within its solutions & services. The
thing that makes PiLog unique is its
Master Data Governance solutions that
are ISO 8000 certified, pre-tested, pre-
configured, with proven industry BEST
practices ready to deploy with SAP
ERP6 or S/4 HANA systems.
The Master Data Governance Solutions
& Services enables businesses to
acquire, clean, build, structure,
replicate/distribute, migrate & maintain
the master data right through its
lifecycle with tight integration into
SAP solutions, PiLog’s Add-
on/Accelerator the extension for SAP
MDG-M has embedded industry
standard content and ISO compliant
processes that can accelerate the
implementation of SAP MDG-M with
the best practices.
PiLog’s Master Data Quality
Manager (MDQM) V10 solution
integrates with SAP NetWeaver and
PiLog’s preferred repositories which
has millions of unique material master
records.
Excellent Services by the
Experienced One!
PiLog has been in the master data
business since 1996, with a large
customer base around the globe and
having presence across various
industry sectors, this year marks 21
successful years of PiLog Group’s
existence in the market, PiLog India is
also celebrating 10 Glorious years of
consistent innovation & persistence
this year.
PiLog offers Master Data
Management, Governance Solutions
& Services to medium and large
enterprises. The solutions are wrapped
by the data quality standard ISO 8000,
which is the standard for Master Data
Quality; its material and service
master dictionaries are ISO 8000 &
ISO 22745 compliant, this is how the
stablished in 1996, PiLog
EStarted developing &
implementing solutions, while
offering various programs of SAP like,
Application Development, Application
Integration, Data Migration for SAP
customers in early 2000, PiLog has
been a SAP partner since 2011. A well-
known name in the industry, reputed
for its industry expertise in master data
management, PiLog has become SAP’s
Co-Innovation partner for SAP- Master
Data Governance solution.
The only Co-Innovation partner for
SAP Master Data Governance for
Material, PiLog’s Add-On modules
bring in ISO 8000 quality data into
Master Data Governance with the help
of Taxonomy/Dictionary of material
master. PiLog also embarked on the
journey to work with SAP on S/4 Data
Cloud platform where-in PiLog would
provide the taxonomies, dictionaries,
pre-catalogued & pre-verified material
master specific golden records from
We invest in 3
things & treat
them as assets
to the company;
People, Processes
& Technology
‘‘
‘‘
Directors
PiLog India
26 AUGUST 2017 |

smoothly exchanges data with SAP
ERP applications for various master
data domains such as material, service,
vendor and customer master data.
Solutions that are powered by SAP Net
Weaver can be more quickly and easily
integrated into SAP solution
environments.
The SAP MDG-M Add-On Package
is pre-built, pre-configured, pre-tested,
pre-validated with all the material
master data practices pertaining to
governance which includes the SAP
MDG Content Accelerator, exposing
Master Data Governance Services as
SOA (micro-services). This enables
subscriptions running to various
enterprises and orchestrating them with
ISO 8000 compliant services by PiLog
Data cloud that integrates the Master
Data into On-Premise/On-Cloud SAP
ERP systems.
Imad Syed, Instrumenting Expertise
for Company’s Success
Imad Syed, Chief Information
Officer of PiLog Group of Companies,
is a senior executive with vast
experience & expertise in conceiving,
designing & building enterprise
solutions for medium to large
corporates; designed SaaS, Data
Analytics, Data Governance, Cloud &
On-Premise business models.
He has managed & strategized
research, Innovation & Development
of strategic products & solutions in the
field of master data governance,
management & data transformations.
Imad has worked extensively in
various senior executive levels across
multi-national teams internationally, a
team player, innovative thinker & go-to
market strategist. Imad has strong
leadership skills with an ability to build
& lead performance oriented teams,
passionate to drive rapid business
growth.
While narrating the challenges PiLog
has to face every coming day, Imad
asserts, “As a SAP solutions & services
provider, we always must be on our
toes, since SAP has taken the market
by storm with the introduction of S/4
HANA platform. We had to quickly
adapt to the demands from the IT
sectors across the globe and move
forward.”
Best Practices Offered to the
Customers
As custodians of Master Data, PiLog
committed to provide best MDM
practices via the master data
governance & quality solutions to all
the customers. Its governance solutions
are certified by SAP and have tight
integration with SAP ECC as well as
S4/HANA 1610.
In the recent years PiLog has
implemented its solutions in India for
Adani Group, Cairn India, Welspun
Group, Jindal Steel & Power, Ultra
Tech Cement Sector, Vedanta
Aluminium Sector, MP Birla Group,
Nuvoco (formerly Lafarge) apart from
other large corporates in Middle East,
US, Russia, Europe & South Africa,
and many more.
PiLog has developed the Add-On
solutions, that are certified by SAP
Labs. These Add-Ons will hugely help
its customers to improve their
processes and the Master Data
Standards by reducing the
implementation times.
Imad added that, PiLog India is closely
working with SAP under Co-
Innovation program where-in the latest
SAP technologies have been adapted
for development, implementations of
the master data solutions. PiLog’s
mission is to transform all its solutions
to S/4 HANA platform & help
customers move to S/4 HANA
platform sooner than later.
Being Future Ready
PiLog India is pragmatically growing
in the field of Master Data Quality
Solutions & Services. PiLog India has
become the epicenter of entire PiLog
group, having the R & D labs for the
entire group at Hyderabad, India, it is
10 years of consistent innovation &
persistence that has taken PiLog India
to new heights, new strategies to
penetrate the ever-growing SAP market
has been developed & practiced with
utmost sincerity, hence PiLog group is
looking at the heights that haven't been
achieved to-date.
Being the SAP Co-Innovation partner
for SAP - MDG, PiLog do have a huge
advantage in the market to offer the
solutions to the SAP customers
globally as its solutions are multi-
tenant as well as multi-lingual.
Imad Syed
Chief Information Ofcer,
PiLog Group
| AUGUST 2017 27

Companies that have already invested in SAP find that they can achieve even better
results from their existing investment with cloud technology and eProcurement. After
the initial investment, companies find certain roadblocks preventing mass user adoption
and diminishing cost savings. Issues such as inability to stay connected, lack of insight into
data, and complex and fragmented business rules stop businesses from using the full power of
SAP. As cloud application technologies advance, companies gain the benefits of rapid
deployment cycles, increased self-service tools, and faster performance. Vroozi delivers on the
promise and power of eProcurement in the Cloud with seamless integration into SAP.
SAP users looking to the cloud generally face a few questions, including:
• How can I benefit from using cloud procurement?
• Will my transition to the cloud be cost-effective?
• How will my business processes be affected by cloud technology?
To understand the benefits of cloud technology to existing SAP users, let’s evaluate three
procurement strategies that highlight the power of cloud procurement.
Value Realization
Return on Investment (ROI) is a central factor in any procurement strategy. Buyers and
trading partners of cloud procurement solutions need to feel confident that solutions will
lead to cost savings and higher productivity and efficiency. Users quickly see returns by
Leverage
Existing
with
SAP Solutions
Cloud Procurement
28 AUGUST 2017 |
CXO Standpoint

Brad Hill, Director of Global Sales Marketing of Vroozi is a
passionate leader and is responsible for expanding the Vroozi
Product Suite, Brand Adoption, Partnership Network
ensuring our customers receive an unparalleled experience
with Vroozi. Brad spent the last years building Enterprise
Sales and Product strategies with leading IT Services
organizations. His entrepreneurial strategies have served a
vast number of Fortune industries and verticals. He is also
an aspiring mechanic and frustrated golfer, two good
reminders to keep his day job.
ABOUT THE AUTHOR
focusing on user adoption, compliance,
and spend management. Spend
Management allows companies to
visualize purchasing spending patterns
and usage and drives employees to
leverage preferred pricing with
contract suppliers. To increase user
adoption and compliance, the cloud
empowers a mobile workforce with the
right resources and experience so
everyone stays connected and available
so that business is not disrupted. As
user adoption and compliance
frameworks increase with cloud-based
systems, organizations gain immediate
cost savings in procurement by
decreasing transaction costs and
preventing spend leakage with your
supply chain.
Efficiencies
Process efficiency is key for a
successful, healthy business. Cloud
technology enables better processes by
keeping everyone connected through a
mobile experience and automating
transaction tasks through the use of
machine learning and pattern
matching. With a centralized, unified
system, cloud automation can yield
immediate benefits in requisition to
invoice and payment business
processes and reduced errors and
issues leading to higher productivity
and decreased processing costs.
Further, by allowing employees to
interact with cloud procurement via
smart Phones and tablets, business can
continue to move with efficiency and
speed.
IT Cost Savings
Perhaps no determinant is more
important in realizing the benefits of
cloud technologies versus traditional
on premise software is in IT Cost
Savings. Systems and applications
which required large physical
infrastructure and monetary
| AUGUST 2017 29
Brad Hill
Director of Global Sales Marketing

investments can now provide inexpensive and scalable solutions through the Cloud and cloud infrastructure providers.
A procurement solution that integrates with SAP is easier to access, less expensive, and takes a fraction of the
implementation time companies once faced with traditional software solutions. Cloud technology relieves the user of
hidden costs such as hardware, consultants, infrastructure, maintenance, and costly upgrade cycles, providing lower risk
and lower total cost of ownership.
Conclusion
The cloud offers little upfront expense, automatic upgrades, and pre-integrated best practices which allow organizations
to focus on business growth and improved operating margins. Vroozi’s eProcurement solution that takes SAP solutions
to the cloud empower users with better returns, better processes and higher savings, so their overall SAP investment’s
ROI is accelerated.
According to IDC, spending on Cloud computing is growing at 4.5 times the rate of IT spending since 2009 and is
expected to continue growing at more than 6 times the rate of IT spending from 2015 through 2020. (via Forbes) This
massive growth is easily understood when businesses understand the power and value of cloud solutions. With the
Vroozi Platform, companies can take advantage of robust eProcurement technology delivered in the Cloud and
integrated seamlessly with SAP.
30 AUGUST 2017 |

Silver Touch Technologies:
Offering Adroitly Advanced Quantum
Computing for Smart SME’s
can serve small and mid-size industries
of all sizes.
SAP Business One is ERP software
loaded with numerous benefits for
businesses and deliver start to finish
service for your business. Silver Touch
partnered Business One service
manages your critical operations of
your enterprise in the easiest way
whether it be your customer
relationship management or managing
warehouse, its solution provides end to
end assistance. To take this entire thing
to the next level and empower the
technical environment is by connecting
it with cloud services.
This business software accelerates your
operations and enriches the decision
making by its analytics report along
with its integrated business
intelligence. Silver Touch enables
enterprises and SMEs to capture all
their business information in a unified
and scalable system. Another speed
catalyst that Silver Touch implants in
your business workflow is providing
on-the-go access to your employees
with a dedicated mobile app.
Service Modified As Per Your Need
Instead of being the best ERP solution,
SAP Business One software has room
for improvement to facilitate 360
degree needs of enterprises. To suffice
this vacuum Silver Touch facilitates
enterprises to choose its customizable
software and empower them with
different add-ons. It has developed
add-ons that enrich the functionality of
world’s best ERP solution that step
beyond the comfort of SAP and
provide you the freedom to extend its
of all the industries and enterprise of
all sizes. The company is having a
team of more than a thousand techy
minds put together their skills,
expertise and years of experience to
deliver tailor made solutions that fit
their personalized requirements
according to their needs work culture,
industry while being budget friendly as
well.
SAP Business One, Best Fit for
SMEs
Company’s expertise lies in SAP
Business One, the solution that fits best
for SMEs. It facilitate businesses to
take benefits of extensive and pro-
technology functionality, smooth work
processing and technical infrastructure
support by SAP business one. Its
service array covers a broad area which
usinesses are striving for digital
Btwins of their work processing
practices, something that can
make everything on the go available in
the easiest as well as quickest way.
Sufficing such needs necessitate an
adroitly advanced quantum computing
that can drive a workflow which is
analytically strategic, resource saving,
quick and operable from anywhere at
any point. Silver Touch is digitizing
small and midsize businesses and
empowering them with technology and
machine learning.
Silver Touch Technologies Ltd.
supplies such aid with SAP business
solutions that meet this innovation
seeking generation perforce. Its
customized business solutions are
designed to meet business requirement
We work on
endowing our clients
with the optimum IT
solutions in terms of
hardware, software
and network
integration
‘‘
‘‘
32 AUGUST 2017 |

functionality and get the best out of it
by adding extra feature into it. The
add-on that we support SMEs with are:
Silver HRMS: Your all in one Human
Resources management software.
Silver Touch developed this software
to deal with all complex HR operation
in the simplest way. This add-on offers
a broad range of features that also
includes Employee Self Service (ESS).
Most of the HR professionals spend
their time in Operational activities
which delay some important strategic
decisions. Silver HRMS is a
comprehensive and integrated HR
solution that helps them in making
strategic decision efﬁciently.
Silver MFG: This add-on is developed
keeping manufacturing industries in
mind where it is helping out numerous
clients to outperform and save their
time as well as resources. The add-on
is designed to accelerate the business
processing by providing extensive
capabilities to the production module
of SAP Business One. This add-on
manages all of your manufacturing unit
tasks in the most productive manner,
from work center management to
plant/machine or contract management.
Quality Control Management: This
add-on process quality test at various
stages of production on goods and the
group of goods as well. The quality
tests are run at different stages and on
all the units while these are
manufacturing as even after the
completion of the process. It has
facilitated this add-on to approve or
reject any item.
Email & SMS: This add-on is an
extended customization that Silver
Touch has specially designed to send
alerts via SMS and Emails to users
when they are not connected to their
system. The module ensures that
important information should be
available to SAP B1 users regardless of
time and place.
Silver eSync: This add-on is a
comprehensive integration that allows
users to connect their eCommerce
portals marketplaces or CRM
applications with backend SAP B1
ERP system. eSync automates your
business functions, provide real time
data and enhance business’ overall
productivity.
EXIM: This Silver Touch add on
allows enterprises to streamline export
import operations and keep a wide
track of complete documentation. This
add-on facilitates enterprises with
additional features that SAP Business
One fails to provide.
Sales Order Processing: This is a web
based add-on solution that allows users
to use it from anywhere, anytime and
register their orders and have a real
time track of it right from their device.
This feature makes things easy for
sales personals to manage their orders.
Plant Maintenance: This is the newest
add-on, which assists you maintaining
plant and its equipment. It also notiﬁes
users with reminders for preventive
service and shoots alert on the
breakdown. This add on also keep
track records and maintain a history of
previous services and its details.
Mr. Minesh Doshi, Director
Minesh Doshi, Director of Silver
Touch Technologies is a professional
with rich experience in process &
quality management, software
engineering, project and operations
management and Human resource
management. He has acquired
expertise in driving quality
management initiatives and in
implementation of quality principles
and process standards - ISO 9001, ISO
27001, ISO 20000, SEI-CMM /
CMMi. A keen planner and strategist,
he has demonstrated initiative and
leadership in driving organizations on
technology and engineering front with
an intensive focus on total quality
management.
Silver Touch has always strived to
protect the interests of SMEs across the
globe and helped them grow with the
use of their Intellectual Property and
Emerging Technologies which is user-
friendly and ready to use that anyone
can use for business growth.
Mr. Minesh Doshi
Director
| AUGUST 2017 33

SAP:Generating Business Value
from Internet of Things
34 AUGUST 2017 |
Business Corner

Today, SAP is spiking in developing Internet of
Things (IoT) applications and IoT services. SAP has
a clear vision about the investment. There are three
new IoT services which are aimed at helping enterprises to
reduce costs and to develop IoT applications. The IT
resource needs to manage IoT data, and derive business
value from the same data.
The IoT services are SAP Connected Goods, SAP Dynamic
Edge Processing and SAP IoT Application Enablement. It
appears that a solid IoT application environment with new
IoT services is settled by SAP to the the foundations.
IoT functionality is added in a smart way for the customers
to build IoT solutions, with the help of SAP HANA Cloud
Platform (HCP). It is seen that IoT solutions in their real
implementation differ substantially between deployments
and need a platform as a service. Now SAP has to look
forward towards the customer adoption validating the market
viability of the IoT packages SAP has built. SAP’s IoT
services offerings look good on an individual basis, but
it may lack a coherent narrative.
SAP’s IoT approach has come a long way in a couple of
years. Many take advantage not only of HANA, but so
called end-to-end scenarios that top into SAP’s ERP
strengths. A role can be played by SAP's HCP for
customers looking for IoT services and a platform to
build on. But there should be more logical view of
working of all these IoT initiatives together. It is very
difficult from the outside to explain how they fit together
into one value proposition for customers as there are a
few groups in SAP that seem to have their hands in IoT
projects.
Vendors and their customers try to recognize whether
IoT data can benefit their business or not. There are three
aspects from which SAP access new products and
challenges and they are machines, data origination and
virtual modeling.
Choice Making
SAP Connected Goods is an HCP-based application. It is
designed to help the businesses to manage and get value
out of mass market devices and machines. The reason
behind getting these goods is really interesting for the
customers, because the value chain can be extended
whether one is a manufacturer or OEM provider.
Information can also be derived from these devices and
have a lot more knowledge.
It can be ensured that the machines are stocked
adequately and the goods are stored properly from the
data collected from the devices. It can also help identify
relevant device trends and use patterns, and then set up
rule-based alerts to replenish stock. SAP Connected
Goods also includes built-in integration with SAP
Business Objects Cloud, which enables the creation of
customized dashboards for analytics.
For example, take industrial coffee machines which are
put in offices or stores. The type of coffee consumed can
be measured and it can be known for what kind of coffee
people consume from every machine, and then correlate
that with location data. Now onwards, it can be figured
out if there are patterns, like if people in rural areas
consume different than urban areas or in different states.
This allows spending the marketing money better in
areas where one can know what they drink. There is no
need to spend on fancy milk drinks if they, by and large,
drink black coffee.
| AUGUST 2017 35

Data Living on the Verge
SAP Dynamic Edge Processing is designed in a way to help deal with the data flowing into organizations from billions of IoT
connected devices and sensors. This enormous and growing volume of data can overwhelm the bandwidth needed to send the
data to core processing centers. So the goal of SAP Dynamic Edge Processing is to process more data at the verge of
enterprise network. This can reduce transmission costs and at the same time, conserving the real-time acumen derived from
the data.
A lot of the customers start small, with maybe a few hundred or thousand devices. But, eventually, it becomes a big data
problem and then there is a need to filter data at the edge. This means not to transmit the data, save transmission costs and
storage costs. So it is basically targeting the notion of handling large volumes of data and detects patterns at the edge where
the data occurs. SAP Dynamic Edge Processing integrates business context information with IoT decision-making at the
verge. It combines algorithms, syncing architecture and database technologies with features for device connectivity and many
more.
Model Demeanor for IoT
SAP IoT Application Enablement provides a way to consume and manage IoT big data without any efforts to manage the
underlying data storage. To create an enhanced virtual representation of the product, it combines sensor data, business data
and contextual data. Combining an accurate virtual model of how a thing operates with real-time data collected by sensors
allows detailed and realistic digital representations of a physical asset over its lifetime.
If there is any reference implementation of how to handle coolers or coffee makers, there will be customers who say, ‘My
model of coffee maker is different, so I want the following attributes added.’ So, underneath all these models is something
called a thing model, and the idea is to quickly whip up the next thing. Micro services are included in IoT Application
Enablement for SAP HCP which allows other systems to retrieve enriched digital twin data, including business semantics,
product master data hierarchy data and customer contact documentation.
SAP IoT Application Enablement includes a software developer’s kit to build IoT applications faster by focusing on design,
rather than coding for developing IoT applications. Built-in features also minimize the need to define data management by
calculating aggregates, splitting data into warm and cold storage and applying data retention policies.
36 AUGUST 2017 |

For a long time, many businesses viewed their IT
departments as an overhead expense which kept the
business running but didn’t add a lot of value to the
bottom line. In recent years, this line of thinking has
changed dramatically as there have been so many notable
examples where technology innovations have completely
disrupted a particular industry. This change in philosophy
has caused companies to make commitments towards
achieving digital transformation like never before.
While such developments are exciting, this shift in
philosophy has placed even more pressure on enterprise IT
departments to deliver solutions in a fast and efficient way.
While this is certainly a daunting task, the good news for
SAP shops is that help is already here in the form of the
SAP Cloud Platform. The remaining challenge is to figure
out how to embrace this technology to achieve continuous
integration going forward.
Moving Towards Hybrid Landscapes
One of the bigger challenges IT departments face today is
that the enterprise landscape is becoming increasingly
fragmented. In the old days, a company might decide to
become an SAP shop and that decision strongly influenced
the software purchasing habits of the business. Here, if a
business need arose, the company would look to SAP to
provide the solution they were looking for. If the solution
was a perfect match, that’s great, but even if not, there were
still advantages from an IT perspective to sticking with one
vendor in terms of cohesiveness, tight integration, and
familiarity. On the business side of these transactions
however, these kinds of choices were oftentimes not very
well-received.
While a best-of-breeds approach may not be ideal from an
IT perspective, individual departments want the solution
that best matches their requirements. And now, with the
advent of the cloud and a proliferation of SaaS offerings in
the marketplace, these departments now have the freedom
to purchase packaged software solutions without having to
go through the IT department. Regardless of the
circumstances, suffice it to say that the days of the
monolithic landscape are numbered – even for companies
that swear they'll never take their ERP systems to the cloud.
As the dust begins to settle on all these developments,
enterprise IT departments are finding themselves left to
manage hybrid landscapes which combine on-premise
systems with cloud-based systems. Whether these systems
are provided by SAP or another vendor is largely
immaterial since these systems are built using different
technologies. For SAP developers, it’s not like the old days
where everything was built on ABAP. Plus, when it comes
to cloud-based solutions, developers are usually restricted
from making changes anyway, so whatever programming
language is used underneath the hood doesn't really matter.
Innovating Around the Edges
More and more, companies are starting to realize that the
safest bet for building new solutions is to move towards a
centralized (and separate) cloud platform like the SAP
Cloud Platform. Here, rather than using proprietary
38 AUGUST 2017 |
CXO Standpoint

technologies like ABAP to customize
solutions, innovation takes place
around the edges with extension apps
that access application functionality
through well-defined RESTful
interfaces (e.g. OData). This design-
by-contract approach to extension app
development simplifies the design and
offers lots of long-term flexibility.
To appreciate these differences,
consider a typical web app built on
SAP's SAPUI5 framework (i.e. the
toolkit used to create Fiori apps). If this
app was developed on-premise, the
basic component architecture would
look something like what you see on
the left-hand side of the figure below.
Here, the front-end server is a
standalone instance of SAP Gateway
and the back-end server might be SAP
S/4 HANA or an older SAP Business
Suite system.
Now, let’s imagine that the app is so
successful that the business wants to be
able to access the app in different
ways. Here, there might be a desire to
access the app on mobile
devices/tablets. Or, perhaps the
business wants to share this app with
business partners via a self-service
portal. In a traditional on-premise
scenario, these might be difficult
requirements to address due to a
variety of restrictions around change
management, hardware
procurement/installation, and so forth.
The diagram on the right-hand side of
the figure above shows how moving
the app to SAP Cloud Platform
changes this scenario quite a bit. In this
case, data is still securely accessed via
the SAP Cloud Connector component,
but the app is hosted in an environment
that offers all the services needed to
expose the app to mobile devices, self-
service portals, and more. Plus, the IT
infrastructure team no longer has to
worry about maintaining the front-end
server or ancillary servers that might
be needed.
Outlook
The examples described here barely
scratch the surface of what's possible
with centralized PaaS solutions like
SAP Cloud Platform. The point in all
this though is that the only way to keep
pace with digital transformation
demands is to provide developers with
an environment that allows them to
focus squarely on solving business
problems and get out of the business of
worrying about mundane proprietary
details, environmental/scaling issues,
and so forth.
This trend is not unique to SAP; you
see it across the industry with other
major vendors moving towards cloud-
native designs. The benefits in terms of
scalability and flexibility are too great
to ignore, so we see this as a trend
that’s here to stay. So, the next time
you're thinking about building a new
app, maybe it’s time to see what SAP
Cloud Platform can do to transform
your business.
40 AUGUST 2017 |

SmartDocs:Place to Get Easy to Use High Quality Software
Language Processing (NLP), Machine
Learning (ML) to bring in software
robots that can be used by any
organizations.
Furthermore, SmartDocs specializes in
SAP Certified add-on solutions that
integrates into SAP system landscape
and provides easy to use high quality
software focused on optimizing
business processes for customers
committed to SAP technologies.
• SAP Certified Software Partner
specialized in Business Process
Optimization.
• Leader in SAP Workflow and process
Integration technologies
• Out of the box solutions built using
best practice input from SAP
customers
• Expertise in modeling and optimizing
business processes in all SAP
modules
• Offers SAP workflow administration
services and other technical support
SmartDocs is the first company to offer
a cloud based content management
system for SAP systems. Its solutions
provide Content Management
capabilities to your core SAP systems
without complex software and
hardware requirements within minutes
instead of weeks and months.
• Move paper based processes to
electronic processes.
• Add early and late archiving
capabilities to SAP
• Add scanned document processing
capabilities
SmartDocs, Working on the
Technology Front
A visionary company with right
investment into technologies that shape
the future, SmartDocs is putting efforts
in bringing out platforms that use AI
technologies, which in turn help in
addressing the automation
requirements of its customers using its
BPM and ECM platforms. SmartDocs
is one of the very few companies who
will be offering wide spread
technological advantages in the BPM
and ECM space.
SmartDocs has recently launched
Synapse www.botplatform.ai – a
platform that brings in Bots to
Enterprises. This new platform
harnesses the power of Natural
aving expertise in the art of
Heasing out complex workflow
configuration problems with
its robust Process optimization
platform built with SAP native
technology advantage while combining
the Cloud edge, SmartDocs provides a
quick ROI for the customers and
lowers their Total Cost of Ownership.
SmartDocs is a global enterprise
Software Company offering several
product lines which covers established
market spaces Business Process
Management (BPM), Enterprise
Content Management (ECM) and the
emerging market space of Enterprise
Bots that helps an organization
bringing conversational user interfaces
to both internal and external audience.
A complete platform
for enterprise content
management and
intelligent business
process management
built for enterprise
cloud
‘‘
‘‘
42 AUGUST 2017 |

Shravan Chintapatla, Growth
Enabler of SmartDocs
Shravan Chintapatla, MD of
SmartDocs India, is one of the
founding members of SmartDocs.
Shravan has a masters degree from
North Carolina State University. He
oversees all the operations for APAC
region including customer delivery,
R&D and Support. He has helped
several large organization both Indian
as well as international MNCs
optimize business processes across
multiple regions. Shravan's expertise in
helping organization streamline
complete business processes to bring
efficiencies and reduce redundancies is
well acknowledged in the industry.
Offering Services for Customer
Benefit
SmartDocs brings in a bunch of
benefits to its customers. Firstly, the
customers need not go on a spending
spree for new hardware in order
optimize their Business Processes as
SmartDocs platform brings in a native
technology advantage for SAP users.
Secondly, the solutions that SmartDocs
offer help customers in making their
SAP run as a process centric system
rather than transaction oriented. It
helps it customers in achieving
Digitization and process management
benefits hand in hand seamlessly.
Shravan shares, “For an example, we
had a Large Chemical Manufacturing
Company, who wanted to build a world
class shared service center for handling
their Accounts Payables activities.
They had pretty tight timelines to
achieve this and want a solution which
leverages their existing IT investments
as well. As we offer a Native solution,
we were a right choice for him as our
implementation cycles are almost 1/3
less than the most prominent players in
this area of expertise, with native
integration advantage.”
At SmartDocs, Employees are on
Top of the Priority List
SmartDocs is Global software firm
with headquarters in Silicon Valley.
The work culture is same across its US
and India operations. All the
employees have a host of benefits
including unlimited vacation policy (no
limit on the number of vacation days as
long as they can work the details of
their time off with their teams), flexible
working times, good laptops, fun work
place with game room and other
benefits. SmartDocs management truly
believes all the associates are the key
to the success of the firm as a whole
and try to create an environment that is
super cool and at the same time
challenging.
Future vision of SmartDocs
When asked about the challenges faced
by SmartDocs while marching towards
future, Shravan explained, “Actually,
from business process perspective and
digitization perspective, the
requirements from different industries
are fairly similar. Though the business
terminology is different in different
industries, the basics of process
optimization and digitization are
almost same. SmartDocs teams help
our customers harness the power of
digitization and process optimization to
bring efficiencies.”
At SmartDoc, the belief is that
competitions spurs an Industry’s
Growth and Companies strive to bring
innovative technologies to address
various business challenges the
customers face. At SmartDoc, they
have a very good team which is pretty
visionary in understanding the BPM
and ECM industry needs of the future
and they always strive to bring
products that help in meeting these
needs and are always a step ahead in
giving this advantage to its customers.
Shravan adds, “Future looks pretty
Green for us, as the world is moving
towards Optimization, Digitization and
Automation. And all the three are our
Core Strengths of our Offerings.”
Shravan Chintapatla
MD
| AUGUST 2017 43

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