Warranty Master Breakout Session at IT Nation Connect 2019Allice Shandler
"How to Sell More and Service Less with Automated Asset Lifecycle Management"
Learn why thousands of MSPs voted Warranty Master “Best Revenue Opportunity” and “Best in Show” at DattoCon 2019. Award-winning 25 year Channel veteran, Warranty Master CEO, Dan Wensley along with special guest Mike Brooks from audIT share the impact Asset Lifecycle Management (ALM) has on both an IT Service Provider and their customers. Hear about the process that lead one New Jersey based MSP to increase their revenue by over $500,000.
During this dynamic session you’ll learn how ALM:
- Provides a sales pipeline for your business and a budget plan for your customers
- Automates manual processes and lowers service delivery costs
- Improves network performance and security for your customers
- Provides best practices for conducting Quarterly Business Reviews (QBRs)
Kundcentrera och anpassa end-to-end processer kring mobilitet, molnet, sociala medier och big data.
Titta närmare på: Big Data (http://www-03.ibm.com/software/products/sv/category/SWP10), BPM (http://www-03.ibm.com/software/products/sv/category/BPM-Software), Social (http://www-03.ibm.com/software/products/sv/category/SWD00)
Achieving Sales Performance Optimization Through Automated Incentive Compensa...Callidus Software
presented at TrueConnection: Sales Performance Management Conference 2007 by Jeff Staley, CRM Center of Excellence at SAP, and Jim Thomas, Senior Sales Engineer at Callidus Software
BETSOL is a Product Engineering and Managed IT Services company based out of Denver, Colorado. We specialize in Application Development, DevOps, Quality Assurance, Business Intelligence, Help Desk, Infrastructure Management, and Contact Center. Our success is recognized with association awards and a net promoter score that is 2x the industry average. We take pride in our thought leadership and rapid growth. Learn more at betsol.com.
Service Technology Investments: Building the CaseImaging Network
Today’s most *beneficial technologies include Mobile Field Service – work order management, dispatch, parts management, real time data access, signature capture, communications also includes Scheduling and Routing, Remote Product Monitoring, Forecasting & Planning, Business Intelligence.
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
Warranty Master Breakout Session at IT Nation Connect 2019Allice Shandler
"How to Sell More and Service Less with Automated Asset Lifecycle Management"
Learn why thousands of MSPs voted Warranty Master “Best Revenue Opportunity” and “Best in Show” at DattoCon 2019. Award-winning 25 year Channel veteran, Warranty Master CEO, Dan Wensley along with special guest Mike Brooks from audIT share the impact Asset Lifecycle Management (ALM) has on both an IT Service Provider and their customers. Hear about the process that lead one New Jersey based MSP to increase their revenue by over $500,000.
During this dynamic session you’ll learn how ALM:
- Provides a sales pipeline for your business and a budget plan for your customers
- Automates manual processes and lowers service delivery costs
- Improves network performance and security for your customers
- Provides best practices for conducting Quarterly Business Reviews (QBRs)
Kundcentrera och anpassa end-to-end processer kring mobilitet, molnet, sociala medier och big data.
Titta närmare på: Big Data (http://www-03.ibm.com/software/products/sv/category/SWP10), BPM (http://www-03.ibm.com/software/products/sv/category/BPM-Software), Social (http://www-03.ibm.com/software/products/sv/category/SWD00)
Achieving Sales Performance Optimization Through Automated Incentive Compensa...Callidus Software
presented at TrueConnection: Sales Performance Management Conference 2007 by Jeff Staley, CRM Center of Excellence at SAP, and Jim Thomas, Senior Sales Engineer at Callidus Software
BETSOL is a Product Engineering and Managed IT Services company based out of Denver, Colorado. We specialize in Application Development, DevOps, Quality Assurance, Business Intelligence, Help Desk, Infrastructure Management, and Contact Center. Our success is recognized with association awards and a net promoter score that is 2x the industry average. We take pride in our thought leadership and rapid growth. Learn more at betsol.com.
Service Technology Investments: Building the CaseImaging Network
Today’s most *beneficial technologies include Mobile Field Service – work order management, dispatch, parts management, real time data access, signature capture, communications also includes Scheduling and Routing, Remote Product Monitoring, Forecasting & Planning, Business Intelligence.
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
Kundcentrera och anpassa end-to-end processer kring mobilitet, molnet, sociala medier och big data.
Titta närmare på: Big Data (http://www-03.ibm.com/software/products/sv/category/SWP10), BPM (http://www-03.ibm.com/software/products/sv/category/BPM-Software), Social (http://www-03.ibm.com/software/products/sv/category/SWD00)
Revenue Recognition is based on the new IFRS-Standard:
IFRS 15 sets out the requirements for recognizing revenue
that apply to all contracts with customers (except for
contracts that are within the scope of the Standards on
leases, insurance contracts and financial instruments).
IFRS 15 is effective from 1 January 2017 but earlier
application is permitted.
Moving to the Front of the Pack: How to Achieve Digital Transformation with M...Apttus
Digital transformation is achieved by engaging your clients, empowering your employees, optimizing your operations and transforming your products. Join this session to learn how Microsoft and Hitachi Solutions give Financial Advisors unprecedented visibility into client, company, and investment data so you can use it to make better-informed decisions and execute on new business opportunities, so you can stay in front of the pack.
These are unprecedented times for organizations across the globe where solid accounting practices matter more than ever before. Established processes and procedures have been turned upside down. As staff continues to work from home and the recession continues, finding new ways of working and delivering value to the enterprise will be key to navigating the challenges that lie ahead.
Canon Information & Imaging Solutions and SmartERP presented the six biggest trends that accounts payable leaders will face in 2021 and the steps they should take to address them.
Automation helps an organization's bottom-line through cost savings and efficiencies. In many cases, it allows workers to stay safe, as automation enables workers to reduce or avoid returning to the office to process manually-based workflows such as scanning and printing invoices, purchase orders, and even checks.
This proven award winning Treasury solution allows you to align, centralize and optimize your payment and collection processes across your entire group.
During this webinar, Gary will share proven methods for pricing and packaging your IT service offerings. If your recurring revenue is not increasing each and every month you need to hear what Gary has to say. During this webinar you will learn:
• Pricing managed services and cloud: learn guidelines that will take the mystery out of pricing your support offering
• Packaging your offering: Your support offering impacts sales, service delivery, and profit margins.
• Learn the 3 most common mistakes IT providers make
• Learn the answers to your burning questions: What should I include? How many offerings should I have? How should I present the offering?
How you package and price your support offering is the most important decision most IT providers will make. Learn key best practices that ensure you will get it right.
Beginning this year, companies must follow a new set of rules for how revenue is recognized—every company will need to update how it treats revenue generated from customer contracts. This session will walk you through the new rules and show you how they will affect multiple roles in multiple, sometimes surprising, ways. You’ll be armed with a better understanding of the impact of ASC 606, so your organization doesn’t have to fear it.
What does 2022 hold for AP and P2P organizations?
Financial teams are transforming into agents of change tasked with finding new ways to lead. In the current global environment, the key to future success is finding new ways to adapt, scale, and capitalize on technology.
We anticipate the changes we saw this year will continue, but don’t expect things to stop there. The most successful companies will be looking to lean into those changes and bring about even more dramatic transformation to their operations.
Accounts Payable Trends 2017: The Process and Technology of AP Invoices | Sep...Ashley Emery
With more and more manual business processes putting profitability and productivity at risk, the ways in which companies perform day-to-to-day operations is changing drastically. In the pursuit to cut operational costs and improve efficiency, technology is set to impact the accounts payable invoice process in new and dynamic ways. To better understand the market forces, developing trends and technologies companies are using in the AP invoice process today, Certify has surveyed more than 300 accounting professionals from outside its customer base to reveal the top accounts payable benchmarks and trends for 2017. In this presentation, you will learn what issues other companies like yours are facing in the AP invoice process, and what strategies and practices companies are using today to overcome common challenges.
The Eight Building Blocks of Quote-to-Cash TransformationApttus
Just what does it take to be successful in Quote-to-Cash business transformation? From vision, to strategy, to technology, to metrics, hear one organization’s journey to deliver a true 360-degree view of the customer. Join this session and learn the eight building blocks of Quote-to-Cash business transformation.
The future of AP means constant change for you and how invoices will be processed over the next six years. What will the revolutionized AP department look like in 2020? Increasingly companies are not just looking for paperless, but better overall processes brought on by automating invoices, matching, routing and payments. Maybe you have one or two automation efforts going but in the coming years you need to prepare for more, more and more. Henry Ijams, founder of PayStream Advisors, will share his insights into how successful managers are handling this booming change.
You’ll also learn where the AP automation market is heading, the available technologies and how they can work together, the five secrets to planning a successful department of the future, and the key elements in making it a successful revolution.
This report examines options for procure-to-pay operations with a focus on improving Procure-to-Pay (P2P) process through a transformational approach that meets an organization’s procure-to-pay operations objectives. Authored by the Account Payables Network and sponsored by Datamatics Global Services. Visit http://www.datamatics.com
This presentation gives a clear idea of how companies can improve the results in the collections life cycle including pre-collection process, collection process, collection agency, and legal by using CollectPro. CollectPro is built on Force.com. The solution is easy to use and easy to configure.
Kundcentrera och anpassa end-to-end processer kring mobilitet, molnet, sociala medier och big data.
Titta närmare på: Big Data (http://www-03.ibm.com/software/products/sv/category/SWP10), BPM (http://www-03.ibm.com/software/products/sv/category/BPM-Software), Social (http://www-03.ibm.com/software/products/sv/category/SWD00)
Revenue Recognition is based on the new IFRS-Standard:
IFRS 15 sets out the requirements for recognizing revenue
that apply to all contracts with customers (except for
contracts that are within the scope of the Standards on
leases, insurance contracts and financial instruments).
IFRS 15 is effective from 1 January 2017 but earlier
application is permitted.
Moving to the Front of the Pack: How to Achieve Digital Transformation with M...Apttus
Digital transformation is achieved by engaging your clients, empowering your employees, optimizing your operations and transforming your products. Join this session to learn how Microsoft and Hitachi Solutions give Financial Advisors unprecedented visibility into client, company, and investment data so you can use it to make better-informed decisions and execute on new business opportunities, so you can stay in front of the pack.
These are unprecedented times for organizations across the globe where solid accounting practices matter more than ever before. Established processes and procedures have been turned upside down. As staff continues to work from home and the recession continues, finding new ways of working and delivering value to the enterprise will be key to navigating the challenges that lie ahead.
Canon Information & Imaging Solutions and SmartERP presented the six biggest trends that accounts payable leaders will face in 2021 and the steps they should take to address them.
Automation helps an organization's bottom-line through cost savings and efficiencies. In many cases, it allows workers to stay safe, as automation enables workers to reduce or avoid returning to the office to process manually-based workflows such as scanning and printing invoices, purchase orders, and even checks.
This proven award winning Treasury solution allows you to align, centralize and optimize your payment and collection processes across your entire group.
During this webinar, Gary will share proven methods for pricing and packaging your IT service offerings. If your recurring revenue is not increasing each and every month you need to hear what Gary has to say. During this webinar you will learn:
• Pricing managed services and cloud: learn guidelines that will take the mystery out of pricing your support offering
• Packaging your offering: Your support offering impacts sales, service delivery, and profit margins.
• Learn the 3 most common mistakes IT providers make
• Learn the answers to your burning questions: What should I include? How many offerings should I have? How should I present the offering?
How you package and price your support offering is the most important decision most IT providers will make. Learn key best practices that ensure you will get it right.
Beginning this year, companies must follow a new set of rules for how revenue is recognized—every company will need to update how it treats revenue generated from customer contracts. This session will walk you through the new rules and show you how they will affect multiple roles in multiple, sometimes surprising, ways. You’ll be armed with a better understanding of the impact of ASC 606, so your organization doesn’t have to fear it.
What does 2022 hold for AP and P2P organizations?
Financial teams are transforming into agents of change tasked with finding new ways to lead. In the current global environment, the key to future success is finding new ways to adapt, scale, and capitalize on technology.
We anticipate the changes we saw this year will continue, but don’t expect things to stop there. The most successful companies will be looking to lean into those changes and bring about even more dramatic transformation to their operations.
Accounts Payable Trends 2017: The Process and Technology of AP Invoices | Sep...Ashley Emery
With more and more manual business processes putting profitability and productivity at risk, the ways in which companies perform day-to-to-day operations is changing drastically. In the pursuit to cut operational costs and improve efficiency, technology is set to impact the accounts payable invoice process in new and dynamic ways. To better understand the market forces, developing trends and technologies companies are using in the AP invoice process today, Certify has surveyed more than 300 accounting professionals from outside its customer base to reveal the top accounts payable benchmarks and trends for 2017. In this presentation, you will learn what issues other companies like yours are facing in the AP invoice process, and what strategies and practices companies are using today to overcome common challenges.
The Eight Building Blocks of Quote-to-Cash TransformationApttus
Just what does it take to be successful in Quote-to-Cash business transformation? From vision, to strategy, to technology, to metrics, hear one organization’s journey to deliver a true 360-degree view of the customer. Join this session and learn the eight building blocks of Quote-to-Cash business transformation.
The future of AP means constant change for you and how invoices will be processed over the next six years. What will the revolutionized AP department look like in 2020? Increasingly companies are not just looking for paperless, but better overall processes brought on by automating invoices, matching, routing and payments. Maybe you have one or two automation efforts going but in the coming years you need to prepare for more, more and more. Henry Ijams, founder of PayStream Advisors, will share his insights into how successful managers are handling this booming change.
You’ll also learn where the AP automation market is heading, the available technologies and how they can work together, the five secrets to planning a successful department of the future, and the key elements in making it a successful revolution.
This report examines options for procure-to-pay operations with a focus on improving Procure-to-Pay (P2P) process through a transformational approach that meets an organization’s procure-to-pay operations objectives. Authored by the Account Payables Network and sponsored by Datamatics Global Services. Visit http://www.datamatics.com
This presentation gives a clear idea of how companies can improve the results in the collections life cycle including pre-collection process, collection process, collection agency, and legal by using CollectPro. CollectPro is built on Force.com. The solution is easy to use and easy to configure.
Increase Financial Firms' Sales Performance & Compliance with Compensation Ma...Perficient, Inc.
Financial services and banking organizations are challenged with aligning sales performance with corporate goals to drive business growth. In addition to financial performance, one of the largest challenges financial institutions face today is managing the balance of meeting regulatory requirements without potentially disrupting performance.
To help your organization manage performance and risk data against regulatory reporting requirements, you need to develop an enterprise-wide governance structure to gain control over sales channel compensation programs.
In this webinar, our experts covered:
-Challenges around sales performance, Dodd-Frank and compensation governance in financial services
-Industry-focused use cases and best practices for sales performance management solutions
-Case studies of leading financial institutions implementing sales performance and compensation management
Our experts also demonstrated how IBM Cognos Incentive Compensation Management enables organizations to achieve operational efficiency and reporting accuracy, greater data transparency, reduced risk and detailed sales performance analytics.
Speed Up Your Sales Assembly Line with Microsoft – Featuring Duncan Taylor IS...Apttus
Manufacturers succeed when their assembly lines are fast, efficient, and easy to manage. Technology solutions for manufacturing should meet the same standard so that manufacturers can sell effectively. Join Duncan Taylor, industry leader for manufacturing at Microsoft, to learn how he partnered with Apttus to enable manufacturing customers to master their Quote-to-Cash processes.
Sales presentation created for Veritas Managed Backup Services. Managed Backup Services (MBS) provides the information backup stability and predictability to protect your customer's data, business and reputation.
Growing Interest in Cloud Based Digital Experiences -- An IDC and IBM Digital...IBM Digital Experience
As marketing, commerce, and customer service continue to shift to digital channels — and as an increasingly greater share of an organization's revenue comes from digital business — organizations have become acutely aware of the need for an enterprise digital experience platform. Such a platform enables them to quickly and cost effectively create, manage, and deliver cross-channel, cross-device digital experiences to their various constituents; measure the effectiveness of the experiences; and optimize the experiences based on analytical insights.
Organizations are increasingly turning to platforms such as IBM Digital Experience on Cloud to meet today's digital business requirements. As IDC's research has shown, organizations that use IBM Digital Experience have realized significant business benefits, including increased revenue and quicker time to market, reduced costs and improved staff productivity, and increased customer and employee engagement.
Join us in this live webinar to:
1. Hear directly from IDC on their latest IBM Digital Experience on Cloud Business Valuation report
2. See live demonstrations of the latest features that IBM Digital Experience on Cloud solutions can provide to companies looking to capitalize on their digital transformations
Fundamentals of Designing, Building, & Implementing a Service Delivery CenterScottMadden, Inc.
ScottMadden recently partnered with APQC for a complimentary three-part webinar series focused on shared services.
This webinar session focused on the essential activities to plan, launch, and stabilize a new shared services operation including: critical success factors for your business case, top 10 implementation challenges, and three keys to post-launch success.
Who we are and what we can do for your company.
We believe that prosperity must include company and workers.
We face every challenge with the right thinking and tool: Lean Six Sigma, simulation, design of experiments, change management, training.
Finding Savings Solutions
in a treacherous economy
Profits don’t just happen. Organizations today are realizing they have to delve into every aspect of their operation to discover potential savings and uncover new paths to growth. Hiding in your service operation are some of the largest opportunities for improvements in productivity, performance and bottom line profits. If you’re a profit hunter, attend our free webinar and learn how to spot the service management savings within your reach.
Collaborating in Context - NexJ SystemsSymphony.com
Learn how leading global financial services firms integrate Symphony's communications platform with enterprise customer relationship management (CRM) tools to keep collaboration centered around customers, accounts, and deals.
Spendkey Service Overview Sep 2022
A scalable, AI-based, SaaS platform for spend analytics.
Small increments in visibility
have a high impact on:
• Costs
• Quality and innovation
• Competitive advantage
• Availability
• Sustainability
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
2. How to Sell More and Service Less with
Automated Asset Lifecycle Management
Presented by
Dan Wensley Mike Brooks
3. Dan Wensley
CEO, Warranty Master
● Vice President for Level Platforms Inc (LPI)
● President of Passportal (until 2019)
● CompTIA board of directors alumni
● MSP Hall of Fame member
● 15 years CRN channel chief
● CEO of Warranty Master
● Likes long walks on the beach
● Married, three children, one dog, one ex-wife
4. Mike Brooks
Director of Sales & Marketing, AudIT
● 18 years in sales and marketing
● Former martial arts school owner and digital
marketing agency owner
● Director of Sales and Marketing for AudIT
● Behind the scenes advisor to Two River Technology
Group
5. Delivering the ability to proactively monitor & manage hardware refresh &
warranty renewal sales improving the services, performance, security &
budgeting capabilities for clients.
Automated Asset Lifecycle Management application that helps IT Service
Providers sell more & service less by automating the reporting on the age
and warranty status of all devices.
6. Our partners
Partners in 25 countries
6,500
New partners monthly
250>
500k>
SMB customers
assets
10m
workstations
7m>
servers
500k>>
networking devices
500k>
8. 70%
58% OVER 4 YEARS OLD
The percentage of devices out of warranty
64%
9. Performance
degrades with age
IT networks with outdated equipment are at
risk, fail more often, increase down time &
cost more money to maintain.
HIGH COST. LOWER SATISFACTION.
10.
11. Specifically...
● 71% of NA businesses cite the
need to upgrade outdated IT
infrastructure as the biggest driver
of budget increases to date
● 88% expect their IT budget to grow
or stay steady over the next 12
months
● Hardware budgets have the highest
allocation of an organization's IT
budget, averaging at around ~35%
of the budget
12. How the ALM landscape is changing
Asset Lifecycle Management (ALM) is the core
of your IT asset management strategy, which
is directly impacted by these three factors:
● Information security
● Information Asset Management
● Emerging license models
By 2022, 50% of asset management
initiatives will be primarily driven by the
needs and concerns around information
security.
13. Challenges of Traditional Asset Lifecycle Management
Lack of continuous data automation
No integrated data collection
Requires manual data entry & tracking
No internal or customer facing reporting
Missed replacement and renewal revenue
No proactive sales and budget planning capability
Exposing customers to performance degradation and
security vulnerabilities
14. Modern Asset Lifecycle Management provides
Automated asset
data collection
Reporting on
asset status
Replace or renew
aging assets
Sales & budget
planning
Proactive, zero-touch, real-time, accurate, and integrated with the platforms you
use today.
Integration with OEMs and able to deliver purchase date, warranty status, and OS
support status on every device under management by customer.
Accurate opportunity and sales pipeline forecasting for IT service providers and
budget planning reporting for your customers.
The ability for IT service providers to sell more and service less by proactively
managing the replacement and renewal of aging assets to their clients;
delivering better network performance, improving security, and increasing
operational efficiency.
Sell More. Service Less.
26. Frank Debenedetto
President & CTO, Two River
Technology Group
● Mechanical Engineering - Rutgers University
● President & CEO, 14 years in business
● He sucks at selling!
● Founded audIT to sell higher value IT Services
27.
28.
29.
30. Business Review Process
● Review the Solution Stack Spreadsheet and
identify opportunities
● Generate a Warranty Master report
● Print a copy of the latest agreement and invoice
● Generate and print the audIT report
● Generate a proposal for sales opportunities
● Confirm the QBR appointment with the client
(30-45 minute preparation)
31. Client Meeting
● Review audIT report
● Report Warranty Master report
● Discuss any service items
● Review proposal for sales opportunities and
make any revisions and notes
● Close more MRR!!!
● Pick the next QBR date while at the meeting
(60-75 minutes)
32.
33. I wanted to let you know what an improvement the product has made in our
QBR process. The AudIT report is a great guide for our meeting, and then we
couple that Warranty Master, Brightgauge, a dark web scan, and
Connectwise ticket history. The clients love it and every QBR thus far has
created additional revenue for the company.
Vincent Vittorio - Dir | Business Development
Tech Advisors
34. Get Frank’s QBR System and Training
• Training video
• Frank’s Quarterly Business Review process and QBR process flow chart
• Client Solution Stack sample
• QBR Calendar sample
• QBR Meeting Email Confirmation
• Sample QBR audIT report
• Sample QBR package
• Auditforit.com/wmqbr
35. Automated ALM delivers
Automated asset
data collection
Reporting on
asset status
Replace or renew
aging assets
Sales & budget
planning
39. Improves security
Safeguards business continuity
Delivers more uptime
No rolling a truck
Service delivered in less than 4 hours
No additional cost for you or your customer
Drives topline revenue and margin
Security vulnerability
Threat to business continuity
Rolling a truck
Sourcing all the parts
Incurring the cost of delivery
Wasting time fixing obsolete machines
Clients experience more technical issues
Incurring responsibility for those issues
Server warranties are important
Extended warranty
Sell Less. Service More. Sell More. Service Less.
Out of warranty
CREATES PROBLEMS GIVES YOU SOLUTIONS
40. 1. It is challenging to define and reconcile what assets are at or near end-of-life
2. Lack of defined reporting to help communicate the assets requiring renewal to the customer
3. Renewing even a single warranty requires multiple manual touchpoints that can take days to
complete:
a. Require contacting reps
b. Comparing estimates
c. Presenting estimates to the customer
d. Create purchase orders
e. Time required for processing purchase order
f. Fulfill warranty
g. Update your manual tracking form
Traditional Procurement
Takes time, costs money, low margin, room for error, and must be performed by qualified resources
The Challenges of Manual Warranty Procurement
Sell Less. Service More.
High effort.
Low reward.
41. 1. Provides the data
2. Generates the quote
3. Automated fulfilment
47. For your business
Sell more. Service less.
Increased internal efficiency
Sales opportunity pipeline
Lower service delivery cost
Increased competitiveness
For your customers
Automated ALM
Masterful reporting
Budgeting & planning
Improved performance
Automated asset
data collection
Reporting on
asset status
Replace or renew
aging assets
Sales & budget
planning
49. Discover which of your customers are most at risk
and represent the largest revenue opportunity for you
See your total asset replacement revenue opportunity
by accurately identifying every device that is at end-of-life
Instantly identify the number of warranty sales opportunities
you have and the margin available with Instant Renewals
Learn exactly how many assets you have under management
and each asset’s precise lifecycle status
Try it for free. Why?
Automated asset
data collection
Reporting on
asset status
Replace or renew
aging assets
Sales & budget
planning
50. Thank you
Come visit us at Booth #310!
ITN@warrantymaster.com
To receive a copy of this presentation, as well as a recorded
demo and partner success stories, send us an email!
