SlideShare a Scribd company logo
Terri Brown
39800 East 150th Street
Kingsville, MO 64061
816-566-9816(H) 816-309-5399(M)
terrilbrown.me.com
Professional Experience
Sirius
July 2014 to Current
SW and services sales for all major vendors products covering all accounts in
Kansas and Missouri. Leading all SW opportunities for Sirius in this geography.
Sirius is IBM’s largest SW business partner and had revenues of $1B in 2014.
Responsibilities include meeting with C Level customers identifying business
objectives and mapping technology solutions (SW and Services) to address and
develop compelling Returns on investment. Identify opportunity, opportunity
progression, complex contract negotiations. From July 2014 through December
2104 closed $4.5M of SW and Services against a $1.25M quota. From January
2015 through Current Closed $5.1M against $1.1M quota for 1H2015.
IBM
February 2014 to July 2014
SW Sales Manager for Cloud & Smarter Infrastructure Industry Team – Leading
and mentoring team of 4 seasoned brand sellers covering large industry accounts
such as Walmart, Sprint, BP, Exxon, American Airlines and others. Mentoring
team in navigating complex account coverage models and developing strategies to
grow brand footprint in existing multi year Enterprise Agreements.
April 2013 to February 2104
Manager for Software Client Leader Team – Managed and mentored team of 8
Senior Software Client Leaders covering 4 States. Increased software sales for
this region by 30+%. Hired 5 new SW Client Leaders during 9 month period.
Taught and enabled software client leader team to create large complex deals
including Enterprise License Agreements.
July 2010 to March 2013
Software Client Leader – Inherited a territory that had strained customer
relationships with relatively flat revenue. Developed and grew strong client
relationships at all levels in territory. Clients stated that I provided the best
IBM SW account coverage that they have ever had, achieving perfect scores on
customer satisfaction multiple times. Developed and grew strong teaming across
all brands to meet customer objectives. Many of the brand leaders requested
that they cover my accounts. Successfully closed multiple Enterprise Level
Agreements in accounts that did not previously have strategic agreements with
IBM. Demonstrated continual and sustained revenue growth in territory of 30%
year over year.
February 2009 to June 2010
Tivoli Brand Specialist - Covered large account base in SE Region and then
transitioned to Public Sector covering 9 states. Closed numerous large Tivoli
deals exceeding quotas. Anico Automation win was highlighted and presented for
internal training at Pulse to over 200 peers.
May 2008 to January 2009
Sales Director for Telecommunications Industry - Successfully transitioned in 1
quarter from Vallent acquisition to Tivoli Automation Brand Specialist covering
North America for Vallent and Micromuse products exceeded quotas and opened
new client bases in NE territory and Puerto Rico.
April, 2007 to April 2008
Sales Director Vallent Acquisition - Performance Management, Service Quality
Management and Mediation Software and Solution Sales - Successfully initiated
and grew opportunities with new industry verticals with solutions that were
traditionally targeted for wireless carriers. First IBM sales professional to sell
Vallent and Netcool combined solution, record close of $1M opportunity within
3 months of hire.
September, 2006 to January 2007
Intava
Bellevue, WA
Sprint Account Director - Interactive software sales – Managed and grew
existing relationship with Sprint Retail, closing over $1.4M of sales in four
months. Identified and advanced an opportunity with Retail Communications
for a Web Portal solution valued at $1.6M. Identified, successfully advanced
and managed a highly complex Enterprise-wide software sale to support
device education valued at over $9M.
Developed Senior Level Management relationships with Customer Equipment,
Customer Care and eCare (Sprint.com). Secured each organization’s
commitment to participate in a device education solution through gaining a
thorough understanding of each organization’s business challenges and goals.
Created a solution by combining device education requirements and
demonstrating the benefit to each organization as a single entity and then as
a partner in the Enterprise-wide solution.
Advanced Customer Care’s ability to obtain funding approval for the device
education solution by soliciting funding support from eCare and Customer
Equipment. Customer Care was extremely appreciative of external efforts in
advancing the solution and obtaining commitment from the other
organizations.
August, 2001 to September 2006
Ericsson Inc
Overland Park, KS
Account Director – Sales of RF Engineering Modeling and Simulation Tools and
Services Solutions to Tier 1, 2 and 3 wireless operators, specifically Sprint,
Cingular, T-Mobile, Cricket, etc. Consistently one of the top performers of the
North American Region sales team, exceeding or meeting growing quota
objectives (2005 target $5,000,000). Initiated a relationship with a National
Carrier securing over $1M of business within the first 6 months. Successfully
managed large contract negotiations and aggressively secured new business.
Developed and closed on solutions with a broad portfolio of services and
product (software) offerings by gaining an in-depth understanding of client’s
challenges, current and future requirements and budget at corporate, regional
and organizational levels. Continued recognition in performance reviews for
creating excellent client relationships, internal peer relationships and the
ability to penetrate any size account at all levels.
February, 1999 to August 2001
Midwest Consulting Group
Kansas City, MO
Client Account Executive – Sales – Consistent top performer, opened 2 major
accounts; American Century and H&R Block. Awarded top performing vendor
for DST for 3 consecutive years, selection criteria based primarily on ethics
and customer relationship. Successfully managed: 3 large corporate
accounts and 4 mid size accounts, worked closely with clients to understand
projects and identify staffing needs, building and maintaining client
relationships, training new sales associates and all facets of human resource
responsibilities in managing 85 consultants in the Kansas City area.
November, 1998 to February, 1999
Project Manager – On-site at DST – Managed projects from inception to
completion. ADSM implementation on Mainframe, this included designing
separate ATM network infrastructure to accommodate all of DST’s client
server information to be stored on mainframe. Managed PeopleSoft rollout as
it pertained to the network. Responsible for implementing processes and
procedures for Network Services Division to control and track workflow
through group. Responsible for assessing and recommending to DST senior
management team a method for transporting inter-nodal traffic to mainframe.
Managed all Y2K compliancy testing as it related to the mainframe and the
network.
April, 1997 to October, 1998
Project Manager/Senior Network Engineer – On site Project Manager at Sprint
PCS, managed projects from inception to completion, duties included project
presentations, strategic planning, cross functional team coordination for
testing and implementation, writing PAs (Purchase Authorizations), RFPs
(Request for Proposal), Functional Specifications and Implementation Plans.
Project Manager for multimillion-dollar upgrade of primary mediation system.
This system collects billing, alarm and traffic information from SPCS’ national
network elements through proprietary gateways and processes this
information into standardized formats for downstream billing, fraud, alarm
and traffic systems. Project Manager for multimillion-dollar implementation of
a redundant mediation system (gateways and collection systems). These
standards have been adopted throughout all areas of SPCS for sizing all
systems. Responsible for contract negotiations and vendor management with
national vendor.
September, 1996 to April, 1997
Project Manager – Onsite at TWA. Project Manager for TWA Headquarters
relocation including designing cable plant specification and network
infrastructure to support existing technology while positioning Headquarters’
network to support newer technology. Project Manager for proprietary
application terminal replacement. Project Manager for SNA Gateway
relocation and consolidation. Project Manager for migrating TWAs data
circuits to Frame Relay, also responsible for all TWA data circuit provisioning.
September, 1995 to September, 1996
Ascom Timplex
Lenexa, KS
Network Coordinator – Performed Tier One support for Sprint’s SitNet (284
nodes) and FiberNet (182 nodes) networks, troubleshooting and monitoring
network performance. Created and developed network performance reports
and availability reports. Coordinated and assisted Sprint in node moves, adds
and changes to their networks. Certification on TimePlex multiplexer Link 2
products.
August, 1993 to September, 1995
Cerner Corporation
Kansas City, MO
Telecommunications Analyst – Responsible for WAN support for eight domestic
branches and three international branches. Assess and troubleshoot WAN
(Wide Area Network) and CPE (Customer Premise Equipment). Experience
with T1/T3 trunking, multiplexing, X.25, private lines, frame relay, ISDN,
least cost route selection, cost analysis, billing hierarchies, network analysis
on Cerner’s Communications bills, which resulted in recurring monthly savings
of over $25,000. Identified errors in communications billings that led to
recurring quarterly savings of over $90,000. Developed implemented various
communication solutions for Cerner. Advanced system administration
certification on Rolm PBX.
May, 1993 to August, 1993
Payless Cashways, Incorporated
Kansas City, MO
Telecommunications Internship – Supported corporate and lumberyard voice
systems. Support users’ requests for MACs (Moves Adds and Changes) and
technical support, purchase equipment and perform cost analysis on
equipment and services. Project leader for recommending communication
solutions for Payless Cashways Warehouse in Kansas City, Missouri.
E d u c a t i o n
1989 to 1993
DeVry Institute of Technology
Kansas City, MO
Bachelor of Science Degree, Telecommunications Management
Dean’s List, President’s List, CGPA – 3.86, Senior Project Leader

More Related Content

What's hot

Andy Baker's 2014 Resume V6
Andy Baker's 2014 Resume V6Andy Baker's 2014 Resume V6
Andy Baker's 2014 Resume V6Andy Baker
 
Resume[1]
Resume[1]Resume[1]
Resume[1]
JoeyGreen8
 
Anthony Wei-CV-New
Anthony Wei-CV-NewAnthony Wei-CV-New
Anthony Wei-CV-NewDong Wei
 
Dean Costello Resume
Dean Costello ResumeDean Costello Resume
Dean Costello ResumeDean Costello
 
Jeff Shealy Resume 2016
Jeff Shealy Resume 2016Jeff Shealy Resume 2016
Jeff Shealy Resume 2016Jeffery Shealy
 
Don ZimmerCV - 121115
Don ZimmerCV - 121115Don ZimmerCV - 121115
Don ZimmerCV - 121115Don Zimmer
 
Ravindra manral
Ravindra manralRavindra manral
Ravindra manral
Ravi Manral
 
TONY WATTS CV 2016
TONY WATTS CV 2016TONY WATTS CV 2016
TONY WATTS CV 2016Tony Watts
 
AHeintzelman Professional Resume May2015
AHeintzelman Professional Resume May2015AHeintzelman Professional Resume May2015
AHeintzelman Professional Resume May2015Alan Heintzelman
 
Satish Nair CV_May 2015
Satish Nair CV_May 2015Satish Nair CV_May 2015
Satish Nair CV_May 2015Satish Nair
 
Gary Terrill resume 2015
Gary Terrill resume 2015Gary Terrill resume 2015
Gary Terrill resume 2015Gary Terrill
 
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami Fl
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami FlSenior Project Manager Rafael Marrero Aug2010 Linkedin Miami Fl
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami Flrafaelmarrero
 
Sterling Steves Resume
Sterling  Steves  ResumeSterling  Steves  Resume
Sterling Steves Resumesterlingsteves
 

What's hot (20)

Stack Telecom resume 051716
Stack Telecom  resume 051716Stack Telecom  resume 051716
Stack Telecom resume 051716
 
Andy Baker's 2014 Resume V6
Andy Baker's 2014 Resume V6Andy Baker's 2014 Resume V6
Andy Baker's 2014 Resume V6
 
Shelly Roman Resume
Shelly Roman ResumeShelly Roman Resume
Shelly Roman Resume
 
Halas tim resume
Halas tim resumeHalas tim resume
Halas tim resume
 
Resume[1]
Resume[1]Resume[1]
Resume[1]
 
Anthony Wei-CV-New
Anthony Wei-CV-NewAnthony Wei-CV-New
Anthony Wei-CV-New
 
K LOVE KUMAR
K LOVE KUMARK LOVE KUMAR
K LOVE KUMAR
 
Resume-Patrick
Resume-PatrickResume-Patrick
Resume-Patrick
 
CV of Presantha Pillay
CV of Presantha PillayCV of Presantha Pillay
CV of Presantha Pillay
 
Dean Costello Resume
Dean Costello ResumeDean Costello Resume
Dean Costello Resume
 
Jeff Shealy Resume 2016
Jeff Shealy Resume 2016Jeff Shealy Resume 2016
Jeff Shealy Resume 2016
 
Don ZimmerCV - 121115
Don ZimmerCV - 121115Don ZimmerCV - 121115
Don ZimmerCV - 121115
 
T C Browne Resume
T C Browne ResumeT C Browne Resume
T C Browne Resume
 
Ravindra manral
Ravindra manralRavindra manral
Ravindra manral
 
TONY WATTS CV 2016
TONY WATTS CV 2016TONY WATTS CV 2016
TONY WATTS CV 2016
 
AHeintzelman Professional Resume May2015
AHeintzelman Professional Resume May2015AHeintzelman Professional Resume May2015
AHeintzelman Professional Resume May2015
 
Satish Nair CV_May 2015
Satish Nair CV_May 2015Satish Nair CV_May 2015
Satish Nair CV_May 2015
 
Gary Terrill resume 2015
Gary Terrill resume 2015Gary Terrill resume 2015
Gary Terrill resume 2015
 
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami Fl
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami FlSenior Project Manager Rafael Marrero Aug2010 Linkedin Miami Fl
Senior Project Manager Rafael Marrero Aug2010 Linkedin Miami Fl
 
Sterling Steves Resume
Sterling  Steves  ResumeSterling  Steves  Resume
Sterling Steves Resume
 

Viewers also liked

RichardChauvetShortResume2015
RichardChauvetShortResume2015RichardChauvetShortResume2015
RichardChauvetShortResume2015Richard Chauvet
 
Meinsen,David Final Resume
Meinsen,David Final ResumeMeinsen,David Final Resume
Meinsen,David Final Resume
David Meinsen
 
Colin Geppert IT Resume
Colin Geppert IT ResumeColin Geppert IT Resume
Colin Geppert IT ResumeColin Geppert
 
Catherine Railey Resume - 2015
Catherine Railey Resume - 2015Catherine Railey Resume - 2015
Catherine Railey Resume - 2015Cathy Railey
 
Mandy D. Dougherty - Resume
Mandy D. Dougherty - ResumeMandy D. Dougherty - Resume
Mandy D. Dougherty - ResumeMandy Dougherty
 
San francisco oakland bay bridge
San francisco oakland bay bridgeSan francisco oakland bay bridge
San francisco oakland bay bridgeBob Prieto
 
Dorthy Pautz Resume
Dorthy Pautz ResumeDorthy Pautz Resume
Dorthy Pautz ResumeDorthy Pautz
 
2016 11 17 DougBurch_2 page residential project list
2016 11  17  DougBurch_2 page residential project list2016 11  17  DougBurch_2 page residential project list
2016 11 17 DougBurch_2 page residential project listDougBurch
 
Stan Shipley Folio 11jly01
Stan Shipley   Folio 11jly01Stan Shipley   Folio 11jly01
Stan Shipley Folio 11jly01
stan_shipley
 
Chandler Eason Projects 2010
Chandler Eason Projects 2010Chandler Eason Projects 2010
Chandler Eason Projects 2010ChandlerEason
 
Stan Shipley Resume, Projects 11mr18
Stan Shipley   Resume, Projects 11mr18Stan Shipley   Resume, Projects 11mr18
Stan Shipley Resume, Projects 11mr18
stan_shipley
 
16 0824 fernando bravo project management & land development
16 0824 fernando bravo project management & land development16 0824 fernando bravo project management & land development
16 0824 fernando bravo project management & land development
Fernando Bravo, P.E., CFM
 
Dominic Resume 2013
Dominic Resume 2013Dominic Resume 2013
Dominic Resume 2013
dbaldin3
 
Rick TongHyun An_ PM
Rick TongHyun An_ PMRick TongHyun An_ PM
Rick TongHyun An_ PMrickan
 
RPHays Resume - prev
RPHays Resume - prevRPHays Resume - prev
RPHays Resume - prevRichard Hays
 
Mainframe Developer - Pokuri - Updated
Mainframe Developer - Pokuri - UpdatedMainframe Developer - Pokuri - Updated
Mainframe Developer - Pokuri - UpdatedPADMANABHARAO P
 

Viewers also liked (18)

RichardChauvetShortResume2015
RichardChauvetShortResume2015RichardChauvetShortResume2015
RichardChauvetShortResume2015
 
Meinsen,David Final Resume
Meinsen,David Final ResumeMeinsen,David Final Resume
Meinsen,David Final Resume
 
Colin Geppert IT Resume
Colin Geppert IT ResumeColin Geppert IT Resume
Colin Geppert IT Resume
 
RESUME PCA
RESUME PCARESUME PCA
RESUME PCA
 
Catherine Railey Resume - 2015
Catherine Railey Resume - 2015Catherine Railey Resume - 2015
Catherine Railey Resume - 2015
 
Mandy D. Dougherty - Resume
Mandy D. Dougherty - ResumeMandy D. Dougherty - Resume
Mandy D. Dougherty - Resume
 
San francisco oakland bay bridge
San francisco oakland bay bridgeSan francisco oakland bay bridge
San francisco oakland bay bridge
 
Dorthy Pautz Resume
Dorthy Pautz ResumeDorthy Pautz Resume
Dorthy Pautz Resume
 
2016 11 17 DougBurch_2 page residential project list
2016 11  17  DougBurch_2 page residential project list2016 11  17  DougBurch_2 page residential project list
2016 11 17 DougBurch_2 page residential project list
 
Stan Shipley Folio 11jly01
Stan Shipley   Folio 11jly01Stan Shipley   Folio 11jly01
Stan Shipley Folio 11jly01
 
Chandler Eason Projects 2010
Chandler Eason Projects 2010Chandler Eason Projects 2010
Chandler Eason Projects 2010
 
Stan Shipley Resume, Projects 11mr18
Stan Shipley   Resume, Projects 11mr18Stan Shipley   Resume, Projects 11mr18
Stan Shipley Resume, Projects 11mr18
 
16 0824 fernando bravo project management & land development
16 0824 fernando bravo project management & land development16 0824 fernando bravo project management & land development
16 0824 fernando bravo project management & land development
 
Dominic Resume 2013
Dominic Resume 2013Dominic Resume 2013
Dominic Resume 2013
 
Rick TongHyun An_ PM
Rick TongHyun An_ PMRick TongHyun An_ PM
Rick TongHyun An_ PM
 
Meggan Carter Resume
Meggan Carter ResumeMeggan Carter Resume
Meggan Carter Resume
 
RPHays Resume - prev
RPHays Resume - prevRPHays Resume - prev
RPHays Resume - prev
 
Mainframe Developer - Pokuri - Updated
Mainframe Developer - Pokuri - UpdatedMainframe Developer - Pokuri - Updated
Mainframe Developer - Pokuri - Updated
 

Similar to Terri Brown Resume 7-28-15

Li-Chia Chang 20150521
Li-Chia Chang 20150521Li-Chia Chang 20150521
Li-Chia Chang 20150521Li-Chia Chang
 
Melody_Benabou_Resume Version Nov 2016v
Melody_Benabou_Resume Version Nov 2016vMelody_Benabou_Resume Version Nov 2016v
Melody_Benabou_Resume Version Nov 2016vMelody Benabou
 
Hugh_Thomas_Resume 2016
Hugh_Thomas_Resume 2016Hugh_Thomas_Resume 2016
Hugh_Thomas_Resume 2016Hugh Thomas
 
David Wells CV
David Wells CVDavid Wells CV
David Wells CV
David Wells
 
Resume Chris Wolfe Oct 2015
Resume Chris Wolfe Oct 2015Resume Chris Wolfe Oct 2015
Resume Chris Wolfe Oct 2015Chris Wolfe
 
Resume
ResumeResume
Resume
Michael Ripp
 
Lee kevin 20140120
Lee kevin 20140120Lee kevin 20140120
Lee kevin 20140120
Kevin K. Lee 李克非
 
Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon Watson
 
Michele Moger Master
Michele Moger MasterMichele Moger Master
Michele Moger MasterMichele Moger
 
BarbaraZigmanResume 2016
BarbaraZigmanResume 2016BarbaraZigmanResume 2016
BarbaraZigmanResume 2016bzigman
 
Resume Barry Timm 2015 02 02a
Resume Barry Timm  2015 02 02aResume Barry Timm  2015 02 02a
Resume Barry Timm 2015 02 02aBarry Timm
 
MnachlasSD2_2015
MnachlasSD2_2015MnachlasSD2_2015
MnachlasSD2_2015Mac Nachlas
 
Edward Draiss Resume 052611
Edward Draiss Resume 052611Edward Draiss Resume 052611
Edward Draiss Resume 052611draiss
 
Edward Draiss Resume 052611
Edward Draiss Resume 052611Edward Draiss Resume 052611
Edward Draiss Resume 052611draiss
 

Similar to Terri Brown Resume 7-28-15 (20)

Li-Chia Chang 20150521
Li-Chia Chang 20150521Li-Chia Chang 20150521
Li-Chia Chang 20150521
 
Melody_Benabou_Resume Version Nov 2016v
Melody_Benabou_Resume Version Nov 2016vMelody_Benabou_Resume Version Nov 2016v
Melody_Benabou_Resume Version Nov 2016v
 
Hugh_Thomas_Resume 2016
Hugh_Thomas_Resume 2016Hugh_Thomas_Resume 2016
Hugh_Thomas_Resume 2016
 
David Wells CV
David Wells CVDavid Wells CV
David Wells CV
 
Richard Sb Resume V1 A
Richard Sb Resume V1 ARichard Sb Resume V1 A
Richard Sb Resume V1 A
 
Resume Chris Wolfe Oct 2015
Resume Chris Wolfe Oct 2015Resume Chris Wolfe Oct 2015
Resume Chris Wolfe Oct 2015
 
Resume
ResumeResume
Resume
 
Lee kevin 20140120
Lee kevin 20140120Lee kevin 20140120
Lee kevin 20140120
 
Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016
 
Michele Moger Master
Michele Moger MasterMichele Moger Master
Michele Moger Master
 
Richard Sb Resume V1 A
Richard Sb Resume V1 ARichard Sb Resume V1 A
Richard Sb Resume V1 A
 
Richard Sb Resume V1 A
Richard Sb Resume V1 ARichard Sb Resume V1 A
Richard Sb Resume V1 A
 
Richard Sb Resume V1 A
Richard Sb Resume V1 ARichard Sb Resume V1 A
Richard Sb Resume V1 A
 
Richard Sb Resume V1 A
Richard Sb Resume V1 ARichard Sb Resume V1 A
Richard Sb Resume V1 A
 
BarbaraZigmanResume 2016
BarbaraZigmanResume 2016BarbaraZigmanResume 2016
BarbaraZigmanResume 2016
 
Resume Barry Timm 2015 02 02a
Resume Barry Timm  2015 02 02aResume Barry Timm  2015 02 02a
Resume Barry Timm 2015 02 02a
 
MnachlasSD2_2015
MnachlasSD2_2015MnachlasSD2_2015
MnachlasSD2_2015
 
Edward Draiss Resume 052611
Edward Draiss Resume 052611Edward Draiss Resume 052611
Edward Draiss Resume 052611
 
Edward Draiss Resume 052611
Edward Draiss Resume 052611Edward Draiss Resume 052611
Edward Draiss Resume 052611
 
KristinHuestis
KristinHuestisKristinHuestis
KristinHuestis
 

Terri Brown Resume 7-28-15

  • 1. Terri Brown 39800 East 150th Street Kingsville, MO 64061 816-566-9816(H) 816-309-5399(M) terrilbrown.me.com Professional Experience Sirius July 2014 to Current SW and services sales for all major vendors products covering all accounts in Kansas and Missouri. Leading all SW opportunities for Sirius in this geography. Sirius is IBM’s largest SW business partner and had revenues of $1B in 2014. Responsibilities include meeting with C Level customers identifying business objectives and mapping technology solutions (SW and Services) to address and develop compelling Returns on investment. Identify opportunity, opportunity progression, complex contract negotiations. From July 2014 through December 2104 closed $4.5M of SW and Services against a $1.25M quota. From January 2015 through Current Closed $5.1M against $1.1M quota for 1H2015. IBM February 2014 to July 2014 SW Sales Manager for Cloud & Smarter Infrastructure Industry Team – Leading and mentoring team of 4 seasoned brand sellers covering large industry accounts such as Walmart, Sprint, BP, Exxon, American Airlines and others. Mentoring team in navigating complex account coverage models and developing strategies to grow brand footprint in existing multi year Enterprise Agreements. April 2013 to February 2104 Manager for Software Client Leader Team – Managed and mentored team of 8 Senior Software Client Leaders covering 4 States. Increased software sales for this region by 30+%. Hired 5 new SW Client Leaders during 9 month period. Taught and enabled software client leader team to create large complex deals including Enterprise License Agreements. July 2010 to March 2013 Software Client Leader – Inherited a territory that had strained customer relationships with relatively flat revenue. Developed and grew strong client relationships at all levels in territory. Clients stated that I provided the best IBM SW account coverage that they have ever had, achieving perfect scores on customer satisfaction multiple times. Developed and grew strong teaming across
  • 2. all brands to meet customer objectives. Many of the brand leaders requested that they cover my accounts. Successfully closed multiple Enterprise Level Agreements in accounts that did not previously have strategic agreements with IBM. Demonstrated continual and sustained revenue growth in territory of 30% year over year. February 2009 to June 2010 Tivoli Brand Specialist - Covered large account base in SE Region and then transitioned to Public Sector covering 9 states. Closed numerous large Tivoli deals exceeding quotas. Anico Automation win was highlighted and presented for internal training at Pulse to over 200 peers. May 2008 to January 2009 Sales Director for Telecommunications Industry - Successfully transitioned in 1 quarter from Vallent acquisition to Tivoli Automation Brand Specialist covering North America for Vallent and Micromuse products exceeded quotas and opened new client bases in NE territory and Puerto Rico. April, 2007 to April 2008 Sales Director Vallent Acquisition - Performance Management, Service Quality Management and Mediation Software and Solution Sales - Successfully initiated and grew opportunities with new industry verticals with solutions that were traditionally targeted for wireless carriers. First IBM sales professional to sell Vallent and Netcool combined solution, record close of $1M opportunity within 3 months of hire. September, 2006 to January 2007 Intava Bellevue, WA Sprint Account Director - Interactive software sales – Managed and grew existing relationship with Sprint Retail, closing over $1.4M of sales in four months. Identified and advanced an opportunity with Retail Communications for a Web Portal solution valued at $1.6M. Identified, successfully advanced and managed a highly complex Enterprise-wide software sale to support device education valued at over $9M. Developed Senior Level Management relationships with Customer Equipment, Customer Care and eCare (Sprint.com). Secured each organization’s commitment to participate in a device education solution through gaining a thorough understanding of each organization’s business challenges and goals. Created a solution by combining device education requirements and
  • 3. demonstrating the benefit to each organization as a single entity and then as a partner in the Enterprise-wide solution. Advanced Customer Care’s ability to obtain funding approval for the device education solution by soliciting funding support from eCare and Customer Equipment. Customer Care was extremely appreciative of external efforts in advancing the solution and obtaining commitment from the other organizations. August, 2001 to September 2006 Ericsson Inc Overland Park, KS Account Director – Sales of RF Engineering Modeling and Simulation Tools and Services Solutions to Tier 1, 2 and 3 wireless operators, specifically Sprint, Cingular, T-Mobile, Cricket, etc. Consistently one of the top performers of the North American Region sales team, exceeding or meeting growing quota objectives (2005 target $5,000,000). Initiated a relationship with a National Carrier securing over $1M of business within the first 6 months. Successfully managed large contract negotiations and aggressively secured new business. Developed and closed on solutions with a broad portfolio of services and product (software) offerings by gaining an in-depth understanding of client’s challenges, current and future requirements and budget at corporate, regional and organizational levels. Continued recognition in performance reviews for creating excellent client relationships, internal peer relationships and the ability to penetrate any size account at all levels. February, 1999 to August 2001 Midwest Consulting Group Kansas City, MO Client Account Executive – Sales – Consistent top performer, opened 2 major accounts; American Century and H&R Block. Awarded top performing vendor for DST for 3 consecutive years, selection criteria based primarily on ethics and customer relationship. Successfully managed: 3 large corporate accounts and 4 mid size accounts, worked closely with clients to understand projects and identify staffing needs, building and maintaining client relationships, training new sales associates and all facets of human resource responsibilities in managing 85 consultants in the Kansas City area. November, 1998 to February, 1999 Project Manager – On-site at DST – Managed projects from inception to completion. ADSM implementation on Mainframe, this included designing separate ATM network infrastructure to accommodate all of DST’s client server information to be stored on mainframe. Managed PeopleSoft rollout as it pertained to the network. Responsible for implementing processes and procedures for Network Services Division to control and track workflow
  • 4. through group. Responsible for assessing and recommending to DST senior management team a method for transporting inter-nodal traffic to mainframe. Managed all Y2K compliancy testing as it related to the mainframe and the network. April, 1997 to October, 1998 Project Manager/Senior Network Engineer – On site Project Manager at Sprint PCS, managed projects from inception to completion, duties included project presentations, strategic planning, cross functional team coordination for testing and implementation, writing PAs (Purchase Authorizations), RFPs (Request for Proposal), Functional Specifications and Implementation Plans. Project Manager for multimillion-dollar upgrade of primary mediation system. This system collects billing, alarm and traffic information from SPCS’ national network elements through proprietary gateways and processes this information into standardized formats for downstream billing, fraud, alarm and traffic systems. Project Manager for multimillion-dollar implementation of a redundant mediation system (gateways and collection systems). These standards have been adopted throughout all areas of SPCS for sizing all systems. Responsible for contract negotiations and vendor management with national vendor. September, 1996 to April, 1997 Project Manager – Onsite at TWA. Project Manager for TWA Headquarters relocation including designing cable plant specification and network infrastructure to support existing technology while positioning Headquarters’ network to support newer technology. Project Manager for proprietary application terminal replacement. Project Manager for SNA Gateway relocation and consolidation. Project Manager for migrating TWAs data circuits to Frame Relay, also responsible for all TWA data circuit provisioning. September, 1995 to September, 1996 Ascom Timplex Lenexa, KS Network Coordinator – Performed Tier One support for Sprint’s SitNet (284 nodes) and FiberNet (182 nodes) networks, troubleshooting and monitoring network performance. Created and developed network performance reports and availability reports. Coordinated and assisted Sprint in node moves, adds and changes to their networks. Certification on TimePlex multiplexer Link 2 products. August, 1993 to September, 1995 Cerner Corporation Kansas City, MO Telecommunications Analyst – Responsible for WAN support for eight domestic branches and three international branches. Assess and troubleshoot WAN
  • 5. (Wide Area Network) and CPE (Customer Premise Equipment). Experience with T1/T3 trunking, multiplexing, X.25, private lines, frame relay, ISDN, least cost route selection, cost analysis, billing hierarchies, network analysis on Cerner’s Communications bills, which resulted in recurring monthly savings of over $25,000. Identified errors in communications billings that led to recurring quarterly savings of over $90,000. Developed implemented various communication solutions for Cerner. Advanced system administration certification on Rolm PBX. May, 1993 to August, 1993 Payless Cashways, Incorporated Kansas City, MO Telecommunications Internship – Supported corporate and lumberyard voice systems. Support users’ requests for MACs (Moves Adds and Changes) and technical support, purchase equipment and perform cost analysis on equipment and services. Project leader for recommending communication solutions for Payless Cashways Warehouse in Kansas City, Missouri. E d u c a t i o n 1989 to 1993 DeVry Institute of Technology Kansas City, MO Bachelor of Science Degree, Telecommunications Management Dean’s List, President’s List, CGPA – 3.86, Senior Project Leader