Richard P. Hays has over 30 years of experience in testing, production support, database administration, and programming. He has extensive experience working with mainframe systems using tools like JCL, COBOL, REXX, ISPF, and SDSF. Hays' most recent role was as a Test Analyst at Sprint from 2003 to 2014 where he validated code, built test environments, migrated code, and supported offshore teams. Prior to that he held roles at Sprint, the University of Health Sciences, and Kansas City Life Insurance involving programming, system implementation, database administration, and production support.

1. Richard P. Hays
LinkedIn: https://www.linkedin.com/in/richhays
Email: richerle21@gmail.com
Cell: 816-522-4016
Objective Play an active support role with a quality employer, utilizing my
experience while expanding my horizons.
Experience 12/2003-11/2014 SPRINT Overland Park, KS
Test Analyst
 Validate all code destined to be migrated to production to ensure it
meets corporate standards. Tools used: NOTEPAD & NOTEPAD++
 Build test beds and environments for new releases.
 Migrate development code to testing environments to be tested by the
testing team. Tools used: midrange – UNIX, WINDIWS, scripts;
mainframe = JCL, TSO, FILE-AID and REXX/CLISTS (along with ISPF
PANELS)
 Maintain servers, databases, servers and test regions. Tools used:
UNIX, SQL, scripts (stopping/starting instances)
 Liaison to the offshore contracted support staff. Tools used: OUTLOOK,
EXCEL, ACCESS, WORD, POWER-POINT
4/1993–12/2003 SPRINT Overland Park, KS
Production Support Analyst
• On-call 24x7 addressing systems aborting abnormally, analyzing
and fixing the problem as quickly as possible and restarting the
process. Tools used (all mainframe): JCL, ABEND-AID, FILE-AID,
COBOL, REXX/CLIST, SDSF
• Chaired meetings for reviewing code prior to migrating to
Production.
• Monitored critical applications for integrity as well as quick action in
the event of an abnormal event
• Monitored critical applications for integrity as well as quick action in
the event of an abnormal event
• Project leader on all TERADATA upgrades for both software and
Hardware. Tools used: MS PROJECT MANAGEMENT, EXCEL
1/1990–4/1993 SPRINT Overland Park, KS
TERADATA Database Analyst

2. • Served on the committee that investigated and recommended the
use of TERADATA database technology. Implemented the
TERADATA architecture.
• Supported all TERADATA-based applications as a Database
Analyst. Tools used: SQL, Teradata CLI, COBOL, JCL.
6/1987–1/1990 SPRINT Overland Park, KS
Programmer Analyst III
 Converted code coming over from GTE to SPRINT.
 Designed and implemented Accounting File System.
 Designed and implemented Sales & Marketing System
 Supported Accounting and Sales & Marketing System
(All bullets above were mainframe platform and the tools used were: JCL,
COBOL, CLIST, ISPF PANELS, SDSF, ABEND-AID, FILE-AID.)
9/1986-6/1987 UNIVERSITY of HEALTH SCIENCES KC, MO
Senior Programmer Analyst
 Heavily involved with conversion of IBM mainframe operating
System from DOS/VSE to MVS.
 Implemented and maintained vendor software from
SHARED MEDICAL SYSTEMS of Philadelphia, PA.
(For all above, tools used (all mainframe): JCL,TSO, SDSF, ISPF, CLIST,
CICS.)
6/1981-8/1986 KANSAS CITY LIFE INSURANCE KC, MO
Application Programmer
 Developed and/or maintained parts of systems in DISBURSMENTS and
GROUP LIFE.
 Assisted in implementation of vendor software from CYBERTEK at the
Topeka location then known as NATIONAL RESERVE LIFE. INS.
(For all above, tools used (all mainframe): JCL,TSO, SDSF, ISPF, CLIST,
CICS.)
Education 1980–1981 ECPI (computer programming) KC, MO
Interests Musician, golf
HARDWARE: IBM mainframe, HP server, SUN server, IBM PC
SOFTWARE: IBM MVS & DOS/VSE JCL, REXX/CLIST, ISPF,(and PANELS), SDSF,
ANSI COBOL II & III, FILE-AID, ABEND-AID, SQL, WINDOWS

3. (Windows servers), (UNIX, albeit lightweight knowledge and
experience), HP ALM (experience is very light as it was just activated at
my employment August 2014)