SlideShare a Scribd company logo
CONNECTING
WITH CLIENTS
A CASE FOR INBOUND MARKETING
TRUST = EDUCATE + NURTURE
KNOW LIKE TRUST
INBOUNDSTANDS ON FOUR LEGS
content
searchoptimization
socialmedia
emailmarketing
1
2
3
4
andanalyticsappliestoeach
CONTENT
Contentiswhatprospectsseek.
SEARCH
Searchishowtheyfindit.
SOCIAL
MEDIA
Socialmediaishowit’sshared
[andpromoted].
EMAIL
MARKETING
Emailhelpsconvertprospectstocustomers.
CONTENT
MARKETING
JoePulizzi,ContentMarketingInstitute
CONTENT

MARKETING...
Contentmarketingisthemarketingandbusinessprocess

forcreatinganddistributingvaluableandcompellingcontent

toattract,acquire,andengageaclearlydefinedand

understoodtargetaudience–withtheobjectiveofdriving

profitablecustomeraction..
CONTENT MUST BE CREATED
WITH THE CUSTOMER’S NEEDS
IN MIND.


THECORNERSTONE
OFYOURCONTENTIS
THEBLOG
YOURWEBSITEBECOMESAPUBLICATION.YOUBECOMEAPUBLISHER.
• Youprovidehelpandadvice
• Earnlinkstoyourwebsiteviasearchandsocialmedia
• Youestablishtrust,authorityandinfluence

BENEFITS
• Connectwithprospects

andclients
• Connectwithinfluencers
• Generatetraffic
• Growyouremaillist
• Giveyourfirmavoice



B


B
• UseWordPress[orsimilarCMS]
• Includeimages,videos,infographics
• Postfrequently
• Usekeywordsstrategically
• Optimizewithtagsandmetadata
• Links:internalandexternal
• Socialsharebuttons/bars
• Popularposts
BESTPRACTICES
!
WHAT ABOUT
SEARCH
INBOUND
MARKETING
“Thebestwaytoturnstrangersintocustomersandpromotersofyourbusiness”
Insteadoftheoldoutboundmarketing
methodsofbuyingads,buyingemail
lists,andprayingforleads,
inboundmarketingfocuseson
creatingqualitycontentthatpulls
peopletowardyourcompany.
NUMBER OF CATEGORIES OF SEARCH BEHAVIOR
!
WHEN CONSUMERS SEARCH FOR A LAWYER
9
INFORMATION SEARCHES: 49.8M
1
SOME TERMS USED: ADVICE, ASK, QUESTIONS
TYPE OF LAWYER SEARCHES: 15.7 M
2
SOME TERMS USED:
FAMILY, INJURY, BUSINESS
HELP SELECTING LAWYER: 300 K
3
SOME TERMS USED:
FINDER, REFERRAL, WEBSITE
LAWYER JOBS: 704 K
4
HELP SELECTING LAWYER: 424 K
5
SOME TERMS USED: DIRECTORY, LIST AND FIND
SEEKING VALUE IN A LAWYER: 201 K
6
SEARCH TERMS USED:
TOP, NEW, BEST
BUSINESS TOOLS & SERVICES 58.8 K
7
SEARCH TERMS USED:
SOFTWARE, MARKETING, LOGO
SEEKING LAW FIRM BY NAME: 45.5 K
8
SEARCH TERMS USED:
LAW FIRM NAMES
SEEKING LAWYER BY GEOGRAPHIC LOCATION: 41.1 K
9
SEARCH TERMS USED:
TENNESSEE, NASHVILLE
President/Founder
6

INBOUND MARKETING
EXPERTS AT
MARKETING 

SMALL LAW FIRMS
RAFIARBEL312.970.9353
Seed keywords
guardrail on a dangerous road
SEO FOR BLOGGING 

WHAT’S 

LONG
TAIL?
Long tail keywords
deer collision in personal injury
SEO FOR BLOGGING 

The search (SERP) The blog post (on your site)
The snowball effect: The more you post, the more you gain.
Links and traffic grows [indefinitely].
SOCIAL
MEDIA
HEADLINESUB HEADER


WHOTHEHELLHASTIMEFOR
SOCIALMEDIA?
v t w x ą
Takes time.
MY PERSONAL LIFE IS PRIVATE
I GET MY BUSINESS FROM REFERRALS
my adversaries will

hold it against me
Social media 

is for kidz.
Competitors will 

poach my clientsI GOT ETHICAL ISSUES!
my clients don’t use the internet
If I share my secrets online,
who’s going to pay for them?
I don’t have anything to say
WHO’S ON...?
v t ą
Online adults in U.S.
SOCIAL MEDIA USE
Research from PEW INTERNET PROJECT
2013
HOLDOUTS
28%
USESOCIALMEDIA
72%
65+ years of age
SOCIAL MEDIA USE
Research from PEW INTERNET PROJECT
0%
5,000%
!
2009
!
2013
13%
43%
Internet users on
TWITTER
Research from PEW INTERNET PROJECT
t DOUBLEDsince 2010 to 18%
30% USAGEamong 18-29 yrs.
WHITE =70%
BLACK = 75%
HISPANIC = 80%
Equalopportunitymedia
BENEFITS
• Referraltraffic
• Awareness
• Socialsignals
• Interaction
• Research
• Buildrelationships

Ć
• Personalprofileandbusiness“page”
• Authorship
• Sharing
• Circles
• Engage
• Authority
GOOGLE+
ą
LINKEDIN
• Personalprofile
• Business“page”
• LinkedInGroups
• Purpose
u
TWITTER
• Networking
• Learning
• Currentevents
• Opportunity
• 5Twittertips
v
FACEBOOK
• Businesspage
• Tiedtopersonalprofile
• Typesofcontent
• Likes
PINTEREST
• Picture-basedpinupboard
• Referraltraffic
• Links
• Content
EMAIL
MARKETING


EMAIL MARKETING
• Leadnurture
• Remaintop-of-mind
• Word-of-mouth[word-of-mouse]
• Surveys/research
• Drivetraffictowebsite&blog
• Deliveroffers
• Delivernews
• Promoteandsellservices
BENEFITS


EMAIL MARKETING
• Selectpopular,inexpensiveprovider

[ConstantContact,AWeber,MailChimp]
• Sendatregularintervals
• Gettothepoint
• Writegreatsubjectlines
• Includeoneormorelinks
• A/Btestforgreateropen&clickrates
• Analyzeresults
• Alwaysoffereasyopt-outoption
• Neverbuyorrentlists
BESTPRACTICES
SETOBJECTIVES
CREATESYSTEMS&PROCESSES

MEDIADISTRIBUTIONPLANS

ENGAGEMENT

STRATEGIC

PLANNING
INTEGRATED

PROGRAMS 7
r

h
WEBSITE
SOCIAL
SEARCH
BLOG
X
GANALYTICS
& REPORTING
Metrics>KPIs
Reports
Refinements
Informsnewcontent,search,andsocialstrategies
YOUR COMPANY NAME
SAMPLE
HEADLINE
Vestibulumidligulaportafeliseuismodsemper.Etiamportasemmalesuadamagnamolliseuismod.Crasjustoodio,dapibusac
facilisisin,egestasegetquam.Vestibulumidligulaportafeliseuismodsemper.Donecsedodiodui.Etiamportasemmalesuada
magnamolliseuismod.Crasjustoodio,dapibusacfacilisisin,egestasegetquam.Vestibulumidligulaeuismodsemper.
“WITH A PUSH OF THE
BUTTON, THEY CAN MESSAGE THEIR AUDIENCES DIRECTLY IN COST
EFFECTIVE WAYS THAT
DRIVE MEASURABLE SALES, RESPONSE, AND ENGAGEMENT.”
✉
☎
8
LET’SCONNECT
www.marketjd.com
312.970.9353
rafi@marketjd.com
THANK
DOYOUHAVE

ASYSTEM?
7
ONLINE
MARKETING
goals
measurements
process

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