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Telling your Watershed
Story…
Nancy Roberts-Lawler
Musconetcong Watershed Association
WITH REPORT CARDS!!
What Would You Do?
?
Nice Idea, But…
How long does it take to figure out where the bottles go?
Our World
Once upon a time…
VM Collected Data
– Engage & Educate Public
– To understand our river
• Current year and trends
• Baseline vs restoration
• Basis for advocacy
– Elicit public project support
– Cost low but still…
– Were we answering a need?
Who Read the Report?
• Executive Director
• 2 highly committed
volunteers
….What were we doing
wrong?
What We Wanted
I’m replacing
my lawn
with native
plants!
Our
citizens
should
test their
wells!
Our data shows that
the % sensitive bugs is
declining, average nitrates
are 3.0mg/l , the RBP
Habitat Score is under 100!Time to
create a
septic
ordinance!
MWA
Our Audience
Puedo comer
la trucha?
Should I
drink
bottled
water?
Our data shows that
the % sensitive bugs is
declining, average nitrates
are 3.0mg/l , the RBP
Habitat Score is under
100!
Why aren’t
you collecting
data by the
Walmart?
MWA
Revelation
Is the Public Listening to Our Story?
Are We Giving Our Audience What
They Need?
Water Monitoring World Focus
Collect
Credible Data
Communicate
Problem or Question Study Design to Answer
Question
Analyze Data
Process into
Information
ACTION?
Focus Needed
Collect Credible Data
Communicate
to Target
Audience
Listen to
Community
Questions
Study Designed to Answer
Question
Analyze Data
Process into
Information
Community needs
ACTION!
Typical Source for the Audience
Audience Type
Scientific
Management
Decision makers
Public
Source
Primary/documentation
Technical Documents
Summary Reports, NJGeoWeb
Newspaper articles, TV, Social
media!
Typical Source for the Audience
Audience Type
Scientific
Management
Decision makers
Public
Source
Primary/documentation
Technical Documents
Summary Reports, NJGeoWeb
Newspaper articles, TV, Social
media!
REPORT NOT PICKED UP BY
MEDIA!!
Back to the Drawing Board
• Action desired should
relate to mission
• Our mission: protect &
restore our river
• We want readers to
HELP US protect &
restore!!
Start at the End of the Story
• What did we want
people to do or feel?
– Identify MWA as credible
information source
– MWA cares about them
– Identify challenges AND
SOLUTIONS
– EMPOWER THEM to help
raise the water quality!
• How were we going to
communicate that?
Report Card Prototypes
Kawartha
http://www.kawarthaconservation.com/reportcard/2013KawarthaReportCard.pdf
Nanticoke
http://nanticokeriver.org/wp-content/uploads/2014/07/2013-Nanticoke-RR-Final.pdf
Baltimore Harbor
http://ian.umces.edu/pdfs/ian_report_card_448.pdf
Mystic River
http://www.epa.gov/mysticriver/pdfs/MysticRiverWatershedReportCardMap2013.pdf
Sacramento River
http://ice.ucdavis.edu/waf/
Mississippi
http://americaswater.wpengine.com/reportcard/
Chesapeake
http://ian.umces.edu/ecocheck/report-cards/chesapeake-bay/2013/
NJDEP Fresh Water & Biological
Why Report Cards?
• Give air of authority
• People understand
purpose
– Easy to read
– People understand
grades. layout
• But…Hardly ever
includes direction for
improvement
Maybe More Engaging Content?
• Value of watershed
• Measurement explanations
• Value of data for
– Wildlife
– People
• Easy to Read
• Visually interesting
• Give direction
• Easy to re-use format (¢)
When Developing Content, Consider…
What Parameters Tell Story?
• Samples
– All (DO,Temp, pH, NO3,
Macros, Habitat)
– Easiest to understand?
– Most relevant to audience
• What metric?
– Averages, min/max
– Scores
– Statistics
• Graphs
– Points
– Trends
– Site Comparisons
Does Format Support Goal?
• In tables
• Assessments
– Grade (A -F)
– Evaluation (Excellent/Poor)
• Grades goal-oriented
– Fishing, swimming,
drinking
– Standards/criteria oriented
• DO/Temp, TP, NO3
• macroinvertebrate index
“C” is average!
We are typical!
Concern: TMI=Confusion
What should it look like?
• Entice people to read?
• Attractive
– Cover?
– Font?
– Color?
– How many pages?
– Layout
– How to fit?
– Pictures
– Photos?
Hire Professional Communicators:
Artists!
Hire A Creative Team
Editor/Writer
• You develop content
• Independent editor
– Improves readability
– Keeps consistent
– Help you reach audience
• Proofreading is not editing
• BTW: Word--grammar, also
readability stats
Graphic Artist
• More professional looking
• Favorable impression
• May wish to consider
– Data visualization specialist
– Illustrator
Creative Team Considerations
• Professional vs student
• Understand your issues?
• Copyright/Contract
• Time
• Who will Proofread?
– Copy
– Graphics & placement
– Photos
• Final Draft-Who has control?
MWA Report Card Content
• Cover
• Introduction
– Report basis
– Links to more
information
• Map of site locations
• Environmental
Indicators
• Site Report Cards
• Conclusion—first steps!
Map: Where nearest site?
• Sites-
– Roads
– Municipalities
– Read in color /B&W
• Options
– Satellite?
– Symbols?
– Color?
• Impervious surface?
• Forest coverage
Introduction
• Who
• What
• When
• How
• For more information…
Actions to Improve
Each Environmental Indicator
• Three to four actions
• Icons
– Planting
– Seek expert advice
– Replace when able
– Change practice
• Designed for focus
To Control Parameter, Which Actions?
• Parameters
– Source & Importance
– Control options
• MWA chose
– Temperature (Max)
– Nitrates (Average)
– Aquatic Life (Score)
– Habitat (Score)
Sub-optimal
temperature
Improve riparian
buffer
Sub-optimal
nitrates
Test well, maintain
septic system, test
well
Site Report
• Photos
– Shot in same direction
– With people best
• Assessment with
graphics
• Site Meaning & Actions
– Site value
– What are challenges
– Recommendations
Grading System
• Concern-
– “Good” or “B”= INACTION
– “Poor” or “F”=Fear or GIVE UP
• Kept Optimal, Sub-optimal,
Fair, Poor
• Icon for each Grade
OPTIMAL SUB-OPTIMAL
MARGINAL POOR
Conclusion
• Actions for residents/municipalities
– Increasing buffers
– Decreasing impervious pavement
– Could take years
• Interim actions
– Work with MWA
– Look for grant $$
– Encourage small steps
Don’t Forget…
• Direct to links
• Direct to partners
• Footnotes
• Mention funder…
• Release to public
• Pre and Post Survey
What Is Your Story??

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Telling the Water Quality Story through Report Cards

  • 1. Telling your Watershed Story… Nancy Roberts-Lawler Musconetcong Watershed Association WITH REPORT CARDS!!
  • 3. ?
  • 4. Nice Idea, But… How long does it take to figure out where the bottles go?
  • 6. Once upon a time… VM Collected Data – Engage & Educate Public – To understand our river • Current year and trends • Baseline vs restoration • Basis for advocacy – Elicit public project support – Cost low but still… – Were we answering a need?
  • 7. Who Read the Report? • Executive Director • 2 highly committed volunteers ….What were we doing wrong?
  • 8. What We Wanted I’m replacing my lawn with native plants! Our citizens should test their wells! Our data shows that the % sensitive bugs is declining, average nitrates are 3.0mg/l , the RBP Habitat Score is under 100!Time to create a septic ordinance! MWA
  • 9. Our Audience Puedo comer la trucha? Should I drink bottled water? Our data shows that the % sensitive bugs is declining, average nitrates are 3.0mg/l , the RBP Habitat Score is under 100! Why aren’t you collecting data by the Walmart? MWA
  • 11. Is the Public Listening to Our Story?
  • 12. Are We Giving Our Audience What They Need?
  • 13. Water Monitoring World Focus Collect Credible Data Communicate Problem or Question Study Design to Answer Question Analyze Data Process into Information ACTION?
  • 14. Focus Needed Collect Credible Data Communicate to Target Audience Listen to Community Questions Study Designed to Answer Question Analyze Data Process into Information Community needs ACTION!
  • 15. Typical Source for the Audience Audience Type Scientific Management Decision makers Public Source Primary/documentation Technical Documents Summary Reports, NJGeoWeb Newspaper articles, TV, Social media!
  • 16. Typical Source for the Audience Audience Type Scientific Management Decision makers Public Source Primary/documentation Technical Documents Summary Reports, NJGeoWeb Newspaper articles, TV, Social media! REPORT NOT PICKED UP BY MEDIA!!
  • 17. Back to the Drawing Board • Action desired should relate to mission • Our mission: protect & restore our river • We want readers to HELP US protect & restore!!
  • 18. Start at the End of the Story • What did we want people to do or feel? – Identify MWA as credible information source – MWA cares about them – Identify challenges AND SOLUTIONS – EMPOWER THEM to help raise the water quality! • How were we going to communicate that?
  • 19. Report Card Prototypes Kawartha http://www.kawarthaconservation.com/reportcard/2013KawarthaReportCard.pdf Nanticoke http://nanticokeriver.org/wp-content/uploads/2014/07/2013-Nanticoke-RR-Final.pdf Baltimore Harbor http://ian.umces.edu/pdfs/ian_report_card_448.pdf Mystic River http://www.epa.gov/mysticriver/pdfs/MysticRiverWatershedReportCardMap2013.pdf Sacramento River http://ice.ucdavis.edu/waf/ Mississippi http://americaswater.wpengine.com/reportcard/ Chesapeake http://ian.umces.edu/ecocheck/report-cards/chesapeake-bay/2013/
  • 20. NJDEP Fresh Water & Biological
  • 21. Why Report Cards? • Give air of authority • People understand purpose – Easy to read – People understand grades. layout • But…Hardly ever includes direction for improvement
  • 22. Maybe More Engaging Content? • Value of watershed • Measurement explanations • Value of data for – Wildlife – People • Easy to Read • Visually interesting • Give direction • Easy to re-use format (¢)
  • 24. What Parameters Tell Story? • Samples – All (DO,Temp, pH, NO3, Macros, Habitat) – Easiest to understand? – Most relevant to audience • What metric? – Averages, min/max – Scores – Statistics • Graphs – Points – Trends – Site Comparisons
  • 25. Does Format Support Goal? • In tables • Assessments – Grade (A -F) – Evaluation (Excellent/Poor) • Grades goal-oriented – Fishing, swimming, drinking – Standards/criteria oriented • DO/Temp, TP, NO3 • macroinvertebrate index “C” is average! We are typical!
  • 27. What should it look like? • Entice people to read? • Attractive – Cover? – Font? – Color? – How many pages? – Layout – How to fit? – Pictures – Photos?
  • 29. Hire A Creative Team Editor/Writer • You develop content • Independent editor – Improves readability – Keeps consistent – Help you reach audience • Proofreading is not editing • BTW: Word--grammar, also readability stats Graphic Artist • More professional looking • Favorable impression • May wish to consider – Data visualization specialist – Illustrator
  • 30. Creative Team Considerations • Professional vs student • Understand your issues? • Copyright/Contract • Time • Who will Proofread? – Copy – Graphics & placement – Photos • Final Draft-Who has control?
  • 31. MWA Report Card Content • Cover • Introduction – Report basis – Links to more information • Map of site locations • Environmental Indicators • Site Report Cards • Conclusion—first steps!
  • 32. Map: Where nearest site? • Sites- – Roads – Municipalities – Read in color /B&W • Options – Satellite? – Symbols? – Color? • Impervious surface? • Forest coverage
  • 33. Introduction • Who • What • When • How • For more information…
  • 34. Actions to Improve Each Environmental Indicator • Three to four actions • Icons – Planting – Seek expert advice – Replace when able – Change practice • Designed for focus
  • 35. To Control Parameter, Which Actions? • Parameters – Source & Importance – Control options • MWA chose – Temperature (Max) – Nitrates (Average) – Aquatic Life (Score) – Habitat (Score) Sub-optimal temperature Improve riparian buffer Sub-optimal nitrates Test well, maintain septic system, test well
  • 36. Site Report • Photos – Shot in same direction – With people best • Assessment with graphics • Site Meaning & Actions – Site value – What are challenges – Recommendations
  • 37. Grading System • Concern- – “Good” or “B”= INACTION – “Poor” or “F”=Fear or GIVE UP • Kept Optimal, Sub-optimal, Fair, Poor • Icon for each Grade OPTIMAL SUB-OPTIMAL MARGINAL POOR
  • 38. Conclusion • Actions for residents/municipalities – Increasing buffers – Decreasing impervious pavement – Could take years • Interim actions – Work with MWA – Look for grant $$ – Encourage small steps
  • 39. Don’t Forget… • Direct to links • Direct to partners • Footnotes • Mention funder… • Release to public • Pre and Post Survey
  • 40. What Is Your Story??