Telehealth: A person-centric perspective

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This document discusses telehealth and person-centric healthcare. It defines telehealth as healthcare delivered at a distance using information and communication technologies. There is a growing demand for new models of care driven by the needs of patients and a desire for possible solutions. The document advocates for a person-centric approach where care plans are co-produced to address health issues and tap into networked resources. However, unequal relationships in healthcare present challenges around literacy, need, expertise and authority. The National Institute for Health Innovation in New Zealand aims to be a global center of excellence for using technology effectively in healthcare through various projects.

Telehealth: A person-centric perspective Dr Karen Day

In this session Defining telehealth Drivers for new models of care Person centric healthcare Unequal relationships Challenges Projects at National Institute for Health Innovation

Telehealth defined Healthcare Distance ICT

Drivers for telehealth The people The demand Possible solution

Person centric healthcare: The people Warren, J., Day, K., Gandar, P., Pollock, M., Mabotuwana, T., & Orr, M. (2008). Organising health information in an e-health environment. University of Auckland.

Other actors Warren, J., Day, K., Gandar, P., Pollock, M., Mabotuwana, T., & Orr, M. (2008). Organising health information in an e-health environment. University of Auckland.

Planning for health Co-production of care plans that address issues, deal with health events, and tap into networked resources

Co-production Co-production of ... Care plans Healthy outcomes Healthy lifestyle Cure What is co-production and what does it involve?

Push-me pull-you: Unequal relationships Healthcare relationships are not equal Literacy Need Expertise & authority Ross Adkins, N., & Corus, C. (2009). Health literacy for improved health outcomes: Effective capital in the marketplace. Journal of Consumer Affairs, 43(2), 199 - 222.

What are the challenges then? People Technology Information

Push-pull-neutral Self help Supported self care

Uber-connectivity Maybe we should ask him about the true value of personal connectivity in a decade that is so busy opening networks, we've forgotten why.

How does NIHI fit? Vision To be aglobal centre of excellencefor the effective use of technology in healthcare

User fees and poor quality of care contribute to low use of healthcare services in Burkina Faso. The government implemented an innovative intervention that combines equity measures with performance-based financing (PBF). These health equity measures included a community-based selection of indigents to receive user fee exemptions and paying healthcare centres higher purchase prices for services provided to indigents. Research suggests complex interventions can trigger changes not targeted by program planners. To date, however, there is a knowledge gap regarding the unintended consequences that can emerge from combining PBF with health equity measures. Our objective is to document unintended consequences of the equity measures in this complex intervention.

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Telehealth: A person-centric perspective

1. Telehealth: A person-centric perspective Dr Karen Day

2. In this session Defining telehealth Drivers for new models of care Person centric healthcare Unequal relationships Challenges Projects at National Institute for Health Innovation

3. Telehealth defined Healthcare Distance ICT

4. Drivers for telehealth The people The demand Possible solution

5. Person centric healthcare: The people Warren, J., Day, K., Gandar, P., Pollock, M., Mabotuwana, T., & Orr, M. (2008). Organising health information in an e-health environment. University of Auckland.

6. Other actors Warren, J., Day, K., Gandar, P., Pollock, M., Mabotuwana, T., & Orr, M. (2008). Organising health information in an e-health environment. University of Auckland.

7. Planning for health Co-production of care plans that address issues, deal with health events, and tap into networked resources

8. Co-production Co-production of ... Care plans Healthy outcomes Healthy lifestyle Cure What is co-production and what does it involve?

9. Push-me pull-you: Unequal relationships Healthcare relationships are not equal Literacy Need Expertise & authority Ross Adkins, N., & Corus, C. (2009). Health literacy for improved health outcomes: Effective capital in the marketplace. Journal of Consumer Affairs, 43(2), 199 - 222.

10. What are the challenges then? People Technology Information

11. The challenge of continuity

12. Push-pull-neutral Self help Supported self care

13. Uber-connectivity Maybe we should ask him about the true value of personal connectivity in a decade that is so busy opening networks, we've forgotten why.

14. How does NIHI fit? Vision To be aglobal centre of excellencefor the effective use of technology in healthcare

15. Projects

16. Thank you

Telehealth: A person-centric perspective

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