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EXAMINATION No._________________________
THE PUBLIC ACCOUNTANTS EXAMINATION
COUNCIL OF MALAWI
2013 EXAMINATIONS
ACCOUNTING TECHNICIAN PROGRAMME
PAPER TC 11: MANAGEMENT
THURSDAY 5 DECEMBER 2013 TIME ALLOWED: 3 HOURS
2.00 PM - 5.00 PM
INSTRUCTIONS
1. You are allowed 15 minutes reading time before the examination begins during which you
should read the question paper and, if you wish, make annotations on the question paper.
However, you are not allowed, under any circumstances, to open the answer book and start
writing or use your calculator during this reading time.
2. Number of questions on paper - 8.
3. FIVE questions ONLY to be answered.
4. Each question carries 20 marks.
5. Begin each answer on a fresh page.
6. DO NOT OPEN THIS PAPER UNTIL YOU ARE INSTRUCTED BY THE
INVIGILATOR.
This question paper contains 2 pages
This question paper must not be removed from the examination hall.
1
1. State five activities which a manager undertakes to perform each of the four management
functions listed below:
(a) Planning 5 Marks
(b) Organizing 5 Marks
(c) Directing 5 Marks
(d) Controlling 5 Marks
(TOTAL : 20 MARKS)
2. (a) State any five ways in which a manager can motivate staff during the times of
economic crisis. 10 Marks
(b) Give two reasons why an effective job design should contain both motivating and
hygiene factors. 4 Marks
(c) State three reasons why the carrot – and – stick approach to motivation is
inappropriate. 6 Marks
(TOTAL : 20 MARKS)
3. (a) Leaders are born and not made.
(i) What does this statement mean? 2 Marks
(ii) Explain two strengths and two weaknesses of this statement. 8 Marks
(b) There is no best leadership style for all situations facing a leader.
Required:
Explain any five factors that a leader should take into account when choosing the
most appropriate leadership style. 10 Marks
(TOTAL : 20 MARKS)
4. (a) What is “collective bargaining”? 2 Marks
(b) State any five reasons why collective bargaining is important for business success.
10 Marks
(c) State any four weaknesses of collective bargaining as a mechanism for ensuring
peace and harmony at workplace. 8 Marks
(TOTAL : 20 MARKS)
Continued/……
2
5. (a) State two advantages and two disadvantages of Product Life Cycle as a marketing
tool. 8 Marks
(b) Describe four components of promotion mix. 8 Marks
(c) Mention any two factors that a sales representative should consider when choosing
the most appropriate product distribution channel. 4 Marks
(TOTAL : 20 MARKS)
6. Explain two characteristics of each of the following methods of production:
(i) Job 5 Marks
(ii) Batch 5 Marks
(iii) Mass 5 Marks
(iv) Process 5 Marks
(TOTAL : 20 MARKS)
7. (a) Explain four factors to justify training. 8 Marks
(b) State four reasons why managers should identify training needs. 8 Marks
(c) Mention four ways in which a manager can assist employees to learn informally.
4 Marks
(TOTAL : 20 MARKS)
8. (a) What is culture? 2 Marks
(b) State two features of each of the following organizational cultures listed below:
(i) Role culture 2 Marks
(ii) Power culture 2 Marks
(iii) Task culture 2 Marks
(iv) Person culture 2 Marks
(c) Explain any five aspects of the organization that illustrate an organization’s type/
form of culture. 10 Marks
(TOTAL : 20 MARKS)
E N D

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Tc11 qd13

  • 1. EXAMINATION No._________________________ THE PUBLIC ACCOUNTANTS EXAMINATION COUNCIL OF MALAWI 2013 EXAMINATIONS ACCOUNTING TECHNICIAN PROGRAMME PAPER TC 11: MANAGEMENT THURSDAY 5 DECEMBER 2013 TIME ALLOWED: 3 HOURS 2.00 PM - 5.00 PM INSTRUCTIONS 1. You are allowed 15 minutes reading time before the examination begins during which you should read the question paper and, if you wish, make annotations on the question paper. However, you are not allowed, under any circumstances, to open the answer book and start writing or use your calculator during this reading time. 2. Number of questions on paper - 8. 3. FIVE questions ONLY to be answered. 4. Each question carries 20 marks. 5. Begin each answer on a fresh page. 6. DO NOT OPEN THIS PAPER UNTIL YOU ARE INSTRUCTED BY THE INVIGILATOR. This question paper contains 2 pages This question paper must not be removed from the examination hall.
  • 2. 1 1. State five activities which a manager undertakes to perform each of the four management functions listed below: (a) Planning 5 Marks (b) Organizing 5 Marks (c) Directing 5 Marks (d) Controlling 5 Marks (TOTAL : 20 MARKS) 2. (a) State any five ways in which a manager can motivate staff during the times of economic crisis. 10 Marks (b) Give two reasons why an effective job design should contain both motivating and hygiene factors. 4 Marks (c) State three reasons why the carrot – and – stick approach to motivation is inappropriate. 6 Marks (TOTAL : 20 MARKS) 3. (a) Leaders are born and not made. (i) What does this statement mean? 2 Marks (ii) Explain two strengths and two weaknesses of this statement. 8 Marks (b) There is no best leadership style for all situations facing a leader. Required: Explain any five factors that a leader should take into account when choosing the most appropriate leadership style. 10 Marks (TOTAL : 20 MARKS) 4. (a) What is “collective bargaining”? 2 Marks (b) State any five reasons why collective bargaining is important for business success. 10 Marks (c) State any four weaknesses of collective bargaining as a mechanism for ensuring peace and harmony at workplace. 8 Marks (TOTAL : 20 MARKS) Continued/……
  • 3. 2 5. (a) State two advantages and two disadvantages of Product Life Cycle as a marketing tool. 8 Marks (b) Describe four components of promotion mix. 8 Marks (c) Mention any two factors that a sales representative should consider when choosing the most appropriate product distribution channel. 4 Marks (TOTAL : 20 MARKS) 6. Explain two characteristics of each of the following methods of production: (i) Job 5 Marks (ii) Batch 5 Marks (iii) Mass 5 Marks (iv) Process 5 Marks (TOTAL : 20 MARKS) 7. (a) Explain four factors to justify training. 8 Marks (b) State four reasons why managers should identify training needs. 8 Marks (c) Mention four ways in which a manager can assist employees to learn informally. 4 Marks (TOTAL : 20 MARKS) 8. (a) What is culture? 2 Marks (b) State two features of each of the following organizational cultures listed below: (i) Role culture 2 Marks (ii) Power culture 2 Marks (iii) Task culture 2 Marks (iv) Person culture 2 Marks (c) Explain any five aspects of the organization that illustrate an organization’s type/ form of culture. 10 Marks (TOTAL : 20 MARKS) E N D