The document discusses an analogy that learning can be thought of as solving a puzzle or problem. It presents a framework called P.O.R.T.A.L.S. that represents different skills needed for successful learning, including purpose, operations, remembering, teamwork, action, laying a foundation, and self-management. Each learner's "story" of learning is unique depending on their individual differences, the tasks, and the context. The framework can be used to design customized learning plans focusing on different skills for different learners.