Tammy K. Hoover is seeking a position that utilizes her 16+ years of experience in public sector state government and business sector experience in mortgage banking and real estate. She has extensive skills in office management, event planning, team leadership, technical assistance, budgeting, project management, and Microsoft Office. Her work experience includes positions as an Office Manager at Century 21 The RealtyGroup, various program manager and grant manager roles for the state of West Virginia, and a mortgage loan closer for BB&T. She has a bachelor's degree in business administration and studied for a master's degree in strategic leadership.

1. TAMMY K. HOOVER
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Greenville, NC | (C) (304) 533-2009 | tkhoover1@gmail.com
PROFESSIONAL SUMMARY
Knowledgeable skilled professional with 16+ years working in the public sector of state government along
with experience in business private sector of mortgage banking and real estate who seeks to address
challenges in areas of government, business, community, education and human services.
SKILLS
 Office Management  Event Planning
 Team Leadership  Non-Profit Agencies
 Technical Assistance  Fundraising/Public Group Presentations
 Federal/State Public Policy Analysis  Budgeting
 Participation Agency Boards/Task Forces  Process Improvement
 Facilitate/Lead Group RFP Processes  Report Development/Analysis
 Federal/State Grants Management  Client/Vendor Relations
 Strategic Leadership  Social Media
 Staff Training  Project Management
 Customer Service  Sales Management/Coaching
 Proficient Microsoft Office Skills – Word,
Excel, Access, PowerPoint
 Realtor/Mortgage Financing Knowledge
WORK EXPERIENCE
June 2015 – May 2016
Century 21 The RealtyGroup | Office Manager | Greenville, NC
 Licensed North Carolina Real Estate Agent
 Convene/Lead Sales Meetings
 Fundraising for Special Projects
 Participate in Management Meetings
 Maintain Management Reports for Projects
 Identify Operational Process Improvements
 Facilitate Special Project Taskforce Group
 Preparation/Lead Yearly Awards Ceremony Event
 Develop/Implement Process for Goal Setting Coaching for Real Estate Agents
 Identify/Schedule Trainings for Real Estate Agents
 Revised/Updated Personnel Policy & Procedures Handbook
 Maintain Management Meeting Minutes and other records as necessary
 Backup for answering office phone on as needed basis

2. August 1996 – October 2014
State of West Virginia
WV Office of Economic Opportunity | Program Manager, Monitoring & Compliance | Charleston, WV
 Develop and maintain the annual monitoring schedule for the Weatherization and CSBG programs
onsite statewide grantee monitoring reviews
 Develop and implement process improvements for the existing monitoring process
 Collaborate with all program staff and grantees to accomplish compliance with federal/state
regulations
 Communicate correspondence to grantees on all related monitoring activities
 Responsible for writing, reviewing and sending out the final monitoring review reports on behalf of
the director
 Develop and follow-up with both program staff and grantees on monitoring corrective action items
 Conduct internal monitoring debriefing meetings with program staff
 Participate in staff meetings
 Maintain monitoring records and correspondence electronically
WV Bureau for Public Health | Grants Manager | Charleston, WV
 Supervised 4 professional staff and 1 clerical staff
 Conducted staff unit meetings
 Conducted staff progress reviews and implemented corrective action as needed
 Oversite of approximately 250 federal/state grant awards
 Trouble-shooting to resolve any grant problems identified by either program staff or grantees
 Provided training to BPH Management staff on the electronic grant processing system that was
implemented for the department
 Developed and provided grant training to department units as requested
 Provided oversight on the tracking and payment of all grantee invoices
 Reviewed and assisted in writing grantee statement of work summaries for use in the grant
agreements
 Assisted grant staff in preparing grant budgets and resolving budget issues as necessary
 Worked collaboratively across a network of statewide grantees to include federal, state, educational
and non-profit agencies
WV Bureau for Children & Families | Grants Contract Specialist | Charleston, WV
 Provide specialized technical assistance, consultation and policy interpretation (to private agency
executives and public agency officials) in the areas of federal law, rules/regulations, staff
development, and other related activities
 Assist in the development of funding sources and program networks to obtain the delivery of human
services otherwise not available
 Analyze existing and proposed legislation and federal/state rules and regulations, making
recommendations regarding the impact on programs and the delivery of services through contractual
arrangements
 Develop and implement contracting policy (within regulatory/statutory guidelines), performance
expectations, outcome measures, standards and procedures
 Develop and approve forms; use individual judgment in evaluating and approving annual work plans
for grantees/contractors
 Negotiate and develop contracts, grants and agreements with in-state and out-of-state agency
executives, college/university department chairs, and other public officials to purchase the delivery
of services in a diverse range of human services settings

3.  Assist vendors/contractors/grantees in registering to be a vendor with the state
 Ability to enter purchasing agreements into the state Team Effort for Acquisition Management
(TEAM) system
 Provide services which include analysis of program administration, delivery of service models and
budget analysis. Develop and implement payment and reporting systems for
contractors/grantees/vendors
 Monitor grantees and contractor vendors for compliance with grants, contracts and agreements, and
compliance with federal/state regulations and best practices
 Evaluate grantee/contract program administration and performance, participate in and/or lead
monitoring reviews of grantees/contractors and supervise and negotiate corrective action plans as
necessary
 Serve on departmental and interdepartmental boards, task forces, specialized work groups, and
planning/implementation meetings
 Develop and implement training plans for executives, boards of directors and professional staff of
grantee/contractor/vendor agencies on such subjects as: non-profit boards; fiscal policy/procedures;
federal and state regulations
 Develop Requests for Proposal (RFPs), including: Assisting program and/or field staff in identifying
need; Coordinate RFP process; Convene and facilitate group writing of RFP; Collect and Facilitate
group evaluation of proposals; Notify selected applicants of awards
WV Bureau for Children & Families | Executive Secretary to the Commissioner | Charleston, WV
 Provided administrative support to the Commissioner
 Provided administrative support to the Commissioner’s Management Team
 Scheduled management meetings and maintained meeting minutes
 Maintained the Commissioner’s calendar and scheduled all appointments
 Prepared and submitted Commissioner’s travel reimbursement
 Served as a liaison from the Commissioner’s office to the Cabinet Secretary’s office staff on issues
as needed
 Reviewed federal/state grant applications prior to submission to the Cabinet Secretary’s office
 Reviewed correspondence and routed to appropriate staff/departments
 Answered all incoming calls to the Commissioner’s office
 Assisted in the preparation of legislative reports
 Maintained files for the Commissioner’s office
WV Governor’s Cabinet on Children & Families | Administrative Assistant | Charleston, WV
 Provided administrative support to 3 full-time professionals and 2 part-time professionals
 Served as a member of Early Care & Education Team
 Assisted in preparing grant proposals
 Maintained all records for the Early Care & Education Team
 Provided backup support to the Executive Secretary’s for the Director and Assistant Director to
include answering the phone, preparing for office retreats, legislative budget hearings, and any other
projects as appropriate
WV Cabinet Secretary’s Office, Education & the Arts | Administrative Assistant | Charleston, WV
 Served as a backup for answering the phones for the office
 Typed documents to include legislative bills

4.  Worked with the Project Manager for Governor’s Summer Intern Program by providing
administrative support
 Assisted in preparation of the legislative budget hearings as needed
May 1993 – September 1995
BB&T | Mortgage Loan Closer | Charleston, WV
 Review title work, survey, appraisal, and pest inspection prior to loan closing to assure that
documents in compliance with loan requirements and regulations
 Prepare HUD-I Settlement Statements for each closing to determine the amount of money borrower
would need to bring to closing
 Work closely with Closing Attorney and Real Estate Agents for each loan closing transaction
 Maintain a monthly closing schedule for loans to be closed within the month
 Attend staff meetings and trainings
EDUCATION
August 2015
Real Estate License
J.Y. Monk, Greenville, NC
August 2008 – March 2009
Studied Masters of Science Strategic Leadership
Mountain State University/University of Charleston, Charleston, WV
August 1988 – December 1990
Bachelor of Science, Business Administration, Management and Economics
Glenville State College, Glenville, WV
August 1984 – June 1987
High School Diploma
Braxton County High School, Sutton, WV
SPECIALIZED TRAINING & PROJECTS
February 2015
Office of Management & Budgets Super Circular Training
Arlington, VA
October 2010
Human Services Financial Officers, Advanced Grants Management Training
Charleston, WV
May 2008
Social Services Performance Summit, Performance Institute
Arlington, VA

5. March 2004
Certification Awarding and Monitoring Subawards for Federal Grants, Management Concepts
Arlington, VA
September 2003
Event Planner, BUILD Initiative
Baltimore, MD
REFERENCES
 Available upon request