Tamika N. Heath has over 20 years of experience working with children and families in various roles such as teacher, case manager, and customer service representative. She has a Bachelor's degree in Liberal Arts from Pennsylvania State University and a CDA certificate. Her skills include teamwork, communication, adaptability, attention to detail, and multi-tasking. She is currently seeking a position where she can utilize her service-focused approach and commitment to children's education and families' needs.

1. Tamika N. Heath
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6715 Paschall ave, Philadelphia, PA 19142, (c) 215-868-6175,tamikaheath@hotmail.com
Professional Summary
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I am a service-focused individual with a strong commitment to serving the needs of children and
their families.
Skill Highlights
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• A team player who works well with minimum supervision
• A quick learner
• Ability to adapt to new situations
• Attentive to detail and produces quality results
• Strong leadership and communication skills
• Excellent written and verbal communication skills
• Efficient at multi-tasking
Experience
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Extended Day, Extended Year Teacher 2009-2012
Head Start Learning Tree Philadelphia, PA
Responsible for Monitoring the general welfare and safety of all children, and planning and
coordinating the educational components and activities for their arrival before school at
7:30 A.M. Supervised the morning program site and staff, . Established and maintained
necessary files necessary to complete all required enrollment paperwork. Collected and
managed all tuition fees, payment logs and receipts. Contacted parents when necessary stayed
with late students and performed other related essential functions.
Sales Associate 2009-2010
CVS Caremark Philadelphia, PA
Cashier/customer service rep. who was responsible for ringing Point of
Sales, Returns, and Exchanges. I processed film and took passport photos. I stocked shelves,
answered telephones, greeted customers, and Managed Inventory.
Lead Teacher 2006-2012
Head Start Learning Tree Philadelphia, PA
Responsible for planning and coordinating educational component activities through lesson plans
for small group activities, created a learner -focused environment, and provided encouragement
and support for learners through active play. I worked collaboratively with one other teacher to
ensure the successful operation of a classroom with a total of 20 children.

2. Substitute Assistant Teacher 2004-2006
Head Start Learning Tree
Philadelphia, PA
I worked collaboratively with one other teacher to ensure the successful operation of a classroom
with a total of 20 children. Planned and coordinated educational component activities through
lesson plans for small groups, assisted with pre-writing, pre-reading, and pre-math. I reinforced
learning-focused activities, assisted with activity preparation.
Adult Education Teacher (ADP program) 2003-2004
Center for Literacy Philadelphia, PA
I stimulated the minds of adult learners through imparting the required knowledge for them to
enter the Adult Diploma Program. Prepared lesson plans in grammar, reading, writing, and math.
I was Responsible for teaching two separate classes and completing their daily attendance log,
and reporting it to the county assistance office.
Case Manager (Welfare to Work program) 2002-2003
Center for Literacy Philadelphia, PA
I handled the ongoing assessment of clients’ skills and needs. I assisted clients in identifying and
securing necessary resources. I met weekly with clients. Developed and maintained links with
other social service programs in the city. I participated in mandated Count Assistance
Office/client meetings as necessary and other duties as assigned.
Assistant Group Supervisor 2000-2000
Allegheny Child Care Academy Philadelphia, PA
I performed tasks such as: diapering, dressing, supervising, helping with homework, feeding
children, playing, reading, singing and other task as needed.
AmeriCorps Member 2000-2000
Steven’s Administration Building
Philadelphia, PA
I wrote and implemented programs for the Even Start program that fostered positive parent/child
togetherness. I also tutored in their after-school program as needed.
Customer Service Representative 1998-2000
Kids R Us/ Toys R Us Springfield, PA
I was a cashier/customer service rep. that assembled sales floor displays, greeted customers,
rang point of sales, and processed returns and exchanges. I answered telephones and managed
front end inventory.
Education and Training
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Certificate: CDA (Child Development Associate) 2009
West Philadelphia YMCA Philadelphia, PA
Bachelor of Arts: Liberal Arts 1995-2001
Pennsylvania State University Media, PA