Taishi Nagira has over 10 years of experience in customer service, sales, and technical support roles. He is fluent in both Japanese and English and has a strong background in Microsoft Office. Nagira has worked in various industries including gaming, insurance, healthcare, and technology. He is seeking a new opportunity where he can utilize his skills in customer service, sales, and adapting to new situations.

1. TAISHI NAGIRA
CSR & SALES SPECIALIST
(757) 818 5413 – Tai.Nagira@gmail.com - 300 Windsong Lane, Yorktown VA 23693
Summary
Consistently recognized for sales and customer
service abilities, following detailed processes and
being proactive. Ability to adapt to new
situations quickly; equally successful in team and
non-team settings. Fluent in Japanese and
English. Possess high-level working knowledge of
Microsoft Office,
Education
Advanced Technology Center
CERTIFICATE OF COMPLETION
2005-2007
Completion of Cisco Networking Academy, CCNA
course. Chosen to continue education through
internship with Electronic Systems, INC.
Marketing Co-Op Program
CERTICICATE OF COMPLETION
2006-2007
Completion of course specializing in training for
customer service and sales/retail.
Salem High School
HIGH SCHOOL DIPLOMA
2003-2007

2. Experience
Customer Engineer
N
CR
APRIL 2015-JULY
2015
Senior Game
Adviser
GAMES
TOP
SEP 2004-APRIL 2015
Traveling around the Tidewater area servicing
retail and bank hardware, printer, and other
electronics. Anything from retail register to
laptops, repairing both hardware and software.
Performed duties as Game Adviser from Sep 2004
– Mar 2009 which includes responsibilities such as
interacting with and promoting sales to
customers, assisting with equipment trade-ins,
and ensuring the store is well kept. Promoted in
2012 to Senior Game Advisor which includes
responsibilities such as personnel management in
the role of a team lead, maintaining an active
inventory on store funds and
equipment/products, and opening/closing duties
for daily operations.
VISUAL FIELD TECHNICIAN
MID-ATLANTIC EYE CARE
MAY 2013 – MAR 2014
Responsible for performing prep duties with
patients prior to their examination by the doctor.
This preparation included testing patient’s vision
using the Auto Refractor and Visual Field
Machines.
GAMING SPECIALIST
BEST BUY
APR 2011 – MAR 2012
Responsible for establishing and developing the
gaming department as well as assisting
customers on the floor with any questions or
concerns they may have.
LICENSED CUSTOMER SERVICE INSURANCE AGENT
GEICO
FEB 2008 – DEC 2010
Specialized and licensed in providing insurance-
related customer service to policy holders.
Responsibilities included adding/removing
vehicles from policies, adjusting insurance rates
and policy limits, and handling any discrepancies
in billing.
SALES INTERN
ELECTRONIC SYSTEMS, INC
JUK 2007 – FEB 2008
Performed duties such as creating orders and
tracking invoices using Microsoft Office.
Communicated with customers to deliver
tracking notifications. Also responsible for
deploying workstations with ESI for Chesapeake
Public School System.

3. Reference available upon request