1. AHMED MORTADA
Quality Assurance
Address:
8 El – Etihad st. Kitkat – Giza - Egypt
Phone: (+02) 010 933 9 7148,
@E-mail: AHMED_MORTADA2003@HOTMAIL.COM
SUMMARY
PERSONAL
SKILLS
STRENGHTS
LANGUAGE
Creator of policies and Procedure in one of
the largest Corporations in Egypt which
contain more than 12 sister companies
including :
• Modern Motors : (Nissan, Suzuki,
Changan)
• Suzuki Factory in 6thof October
• Modern F&B (New York Fries)
• Modern Textile : Free zone
• Modern Import & Export
Nationality // Egyptian
Relationship // Single
Driver license // yes
Photoshop
InDesign
Internal Controls
Microsoft Office
Forecasting
Risk Mgt.
Creativity
Reliable
Communication
Leadership
Arabic
English
EXPERIENCE
EDUCATION
Courses
INTERESTS
 Responsible for document and record control.
 Responsible for preparation, amendment and update of company
SOPs, Policies and work Instructions.
 Prepare company internal audit plan and calibration plan on annual
basis.
 Equipment Validation, Verification and Calibration.
 Participate MGM for maintenance or recertification versus ISO
9001:2008, ISO 9001:2015
 Participate in handling of customer audits and complains.
 Conduct Supplier Audits on Company suppliers.
 Ensure the implementation of the SOPs and working instructions.
:
May2013 - Present
Quality Assurance
Senior specialist
SEOUDI INVT. GROUP (SIG)
:
Oct2011- April2013
Customer Service
Agent
MOBINIL
1-Attracts potential customers by answering product and service
questions; suggesting information about other products and services.
2- Opens customer accounts by recording account information.
3- Maintains customer records by updating account information.
4- Resolves product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution.
SKILLS ACQUIRED:Sep2008 - May2011
Higher Institute of
ADVANCED ACADEMY
Bachelor of Information Systems and Business
Administration (Very Good)
Photography Arts Traveling Sports Design// // // //
YAT Education Center Tech. Support 2008-2009
YAT Education Center ICDL 2012
Vision Center Professional Diploma in networking 2010
International Internal Audit
Standards IIAS Certificate of completion with Dr. Amr Yassin
• Create mandatory process needed for ISO 9001-2008 certificate in Seoudi Investment Group .
Project
Military Service // yes