Taguchi's 3 P's outlines three conditions for process success: 1) The process must be clearly defined and working properly; 2) The tools used in the process must be functioning within tolerances; 3) Staff must be properly trained and available to execute the process. When issues arise, the priorities are to resolve problems, restore the process, and document events to determine if issues were isolated or systemic.

1. Taguchi’s 3 P’s
Great Lakes Electronic Distributing, Inc.
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2. Taguchi’s
Definitions
C/F B/F R/D
P
P
P
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3. Taguchi’s
Definitions
Care/Feeding Break/ Fix Review/Define
P
P
P
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4. Taguchi’s
Definitions
Care/Feeding Break/ Fix Review/Define
Process
Product
People
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5. Taguchi’s 3 P’s
Condition #1
Care/Feeding Break/ Fix Review/Define
On a normal day, under
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
4 7
Product
2 5 8
People
3 6 9
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6. Taguchi’s 3 P’s
Condition #2
Care/Feeding Break/ Fix Review/Define
On a normal day, under
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
4 7
The Tool Set used to execute
the Process is working within
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
5 8
to the Process.
People
3 6 9
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7. Taguchi’s 3 P’s
Condition #3
Care/Feeding Break/ Fix Review/Define
On a normal day, under
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
4 7
The Tool Set used to execute
the Process is working within
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
5 8
to the Process.
The Staff assigned to use the
Tool Set to execute the
PROCESS has the:
People - Proper Aptitude
- Proper Training
- Is Available
6 9
- Has the proper Attitude
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8. Taguchi’s 3 P’s
Condition #4
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under
First priority is to RESOLVE the
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
problem and RESTORE Process.
Second priority is the document the
7
event.
The Tool Set used to execute
the Process is working within
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
5 8
to the Process.
The Staff assigned to use the
Tool Set to execute the
PROCESS has the:
People - Proper Aptitude
- Proper Training
- Is Available
6 9
- Has the proper Attitude
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9. Taguchi’s 3 P’s
Condition #5
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under
First priority is to RESOLVE the
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
problem and RESTORE Process.
Second priority is the document the
7
event.
The Tool Set used to execute Things Happen
the Process is working within
First priority is to RESOLVE the
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
problem and RESTORE Process.
Second priority is the document the
8
to the Process. event.
The Staff assigned to use the
Tool Set to execute the
PROCESS has the:
People - Proper Aptitude
- Proper Training
- Is Available
6 9
- Has the proper Attitude
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10. Taguchi’s 3 P’s
Condition #6
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under
First priority is to RESOLVE the
Process
designed conditions the
Process is clearly defined,
working and SUCCESSFUL.
problem and RESTORE Process.
Second priority is the document the
7
event.
The Tool Set used to execute Things Happen
the Process is working within
First priority is to RESOLVE the
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
problem and RESTORE Process.
Second priority is the document the
8
to the Process. event.
The Staff assigned to use the
Tool Set to execute the Things Happen
PROCESS has the: First priority is to RESOLVE the
People - Proper Aptitude
- Proper Training
- Is Available
problem and RESTORE Process.
Second priority is the document the
9
event.
- Has the proper Attitude
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11. Taguchi’s 3 P’s
Condition #7
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under Understand the Event
First priority is to RESOLVE the
designed conditions the Determine if it was an
Process Process is clearly defined,
problem and RESTORE Process.
aberration or a Systemic
working and SUCCESSFUL. Second priority is the document the issue.
event.
The Tool Set used to execute Things Happen
the Process is working within
First priority is to RESOLVE the
Product
tolerances to the defined rates
and times.
That the Tool Set is well suited
problem and RESTORE Process.
Second priority is the document the
8
to the Process. event.
The Staff assigned to use the
Tool Set to execute the Things Happen
PROCESS has the: First priority is to RESOLVE the
People - Proper Aptitude
- Proper Training
- Is Available
problem and RESTORE Process.
Second priority is the document the
9
event.
- Has the proper Attitude
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12. Taguchi’s 3 P’s
Condition #8, #9
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under First priority is to RESOLVE Understand the Event
designed conditions the Determine if it was an
Process Process is clearly defined,
the issue and RESTORE Process.
aberration or a Systemic
working and SUCCESSFUL. Second priority is the document issue.
the event.
Things Happen
The Tool Set used to execute
the Process is working within First priority is to RESOLVE Understand the Event
tolerances to the defined rates the issue and RESTORE Process. Determine if it was an
Product and times. Second priority is the document aberration or a Systemic
That the Tool Set is well suited the event. issue.
to the Process.
The Staff assigned to use the
Tool Set to execute the Things Happen
PROCESS has the: First priority is to RESOLVE Understand the Event
Determine if it was an
People - Proper Aptitude the issue and RESTORE Process.
aberration or a Systemic
- Proper Training Second priority is the document
- Is Available
issue.
the event.
- Has the proper Attitude
Copyright © 2009 American Management Services, Inc. All Rights Reserve

13. Taguchi’s 3 P’s
Care/Feeding Break/ Fix Review/Define
Things Happen
On a normal day, under First priority is to RESOLVE Understand the Event
designed conditions the Determine if it was an
Process Process is clearly defined,
the issue and RESTORE Process.
aberration or a Systemic
working and SUCCESSFUL. Second priority is the document issue.
the event.
Things Happen
The Tool Set used to execute
the Process is working within First priority is to RESOLVE Understand the Event
tolerances to the defined rates the issue and RESTORE Process. Determine if it was an
Product and times. Second priority is the document aberration or a Systemic
That the Tool Set is well suited the event. issue.
to the Process.
The Staff assigned to use the
Tool Set to execute the Things Happen
PROCESS has the: First priority is to RESOLVE Understand the Event
Determine if it was an
People - Proper Aptitude the issue and RESTORE Process.
aberration or a Systemic
- Proper Training Second priority is the document
- Is Available
issue.
the event.
- Has the proper Attitude
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14. Great Lakes Product Usage
• Digital Signage narrowcasting Captive Indoor Media Retail-TV broadcast signage
Media Signage
Display Indoor Television closed circuit television Information signs Retail Displays
public digital information MY-TV electronic billboards out-of-home television
Information channel digital billboards digital sign Sign Player video signage player
captive audience network retail sign advertising Ad TV Digital Advertising dynamic
store ads Closed Circuit Television information sign public audience TV retail TV
captive audience networks KIOSK out-of-home television electronic billboards
Network Signage Software Electronic Signage System Dynamic Signage System
Digital Signage Network Digital Signage Software Digital Point of Sale Signage
Digital Media Network Digital Dynamic Signage Sign Software Broadcasting Digital
Media
Digital Media Networks Digital Visual Display Technologies Electronic Signage
Hotel Communication Software Lobby Communication Internal Corporate
Communication Corporate Display Networks Public Information Display Corporate
Signage Software Narrowcasting Software Advertising Digital Signage
Digital Signage Systems Dynamic Digital Signage Hotel Communication InfoSign
Signage screens Digital Signage Screens DOOH in store advertising Captive
Audience Network
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15. Taguchi’s 3 P’s
Great Lakes Electronic Distributing, Inc.
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