Tackling Alcohol Related Problems Through On-line Training - Noffla

1. Tackling Alcohol Related Problems
Through On-line Training
Wednesday 4th April 2012
© copyright Presented by: Anita Gilmore

2. Introduction
About NOffLA
 Representative body
 Not-for-profit organisation
 Dispersed membership around Ireland
 Training fundamental

3. Business Environment
Economic
climate
Highly Reduced
regulated Trading
hours
NOffLA
Competition
Penalties From
multiples
Training
voluntary

4. Barriers to Training
 Cost
 Resourcing
 Time
 Dispersed nature of
members
 Scope of training

5. Rationale
 Why e-learning?
 Why Moodle platform?

6. Why e-Learning?
 Cost effective
 Increased availability
 Flexible
 User-friendly
 Online certification

7. Why Moodle?
 Ease of use
 Full learning management capability
 Web 2.0 social functionality / collaboration tools
 Quality of technical support
 Cost of ownership

8. Outcome of the project
Success or failure?

9. The Project
 Responsible Trading Certificate (RTC) Course
 Convert to online environment
 ADIME framework adopted
 Fully grant aided scheme employed

10. Successful Outcomes with Moodle
 Membership-wide delivery
 Reflective and collaborative learning
 Online certification
 Development of online community

11. Key Benefits
 Increased performance – operational & financial
 Increased accessibility
 Enhanced learning tools – quiz, links to web resources
 Dynamic – instant updates / media links
 Maximises “down times” during working hours

12. Performance Analysis
 Operational
 Increased frequency of training & staff numbers trained
 Customer focused, self-paced training
 Large company quality training to small business
 Greater scope for learning materials
 Financial
 Greater return on investment: 17.65% (vs -8.2% for F2F)
 130% cost saving per trainee
 Avoided expenses (cost & travel)

13. Performance Analysis
Training Cost Comparison
€450
€400
€350
€300
€250 Hrly learning cost per trainee
Total trainee participation cost
€200
€150
€100
€50
€0
Online Face-to-Face

14. Quantitative Feedback
Course Navigation
very difficult difficult not difficult easy
1%
10%
36%
53%

15. Quantitative Feedback
General Course Feedback
Yes No
101 102 102
84
17
0 2 0
Discussion forums useful Relevant subject matter Learning has practical Adequate reading
application resources

16. Quantitative Feedback
Most helpful course modules
Society Legal Enforcement
Underage Purchasing I.D. process Secondary Purchasing
Intoxicated Customer Communication Skills Staff Training
7% 6%
14% 18%
8%
13%
10%
11%
13%

17. Qualitative Feedback

18. External Recognition
Awards 2012
1. Most Innovative Use
of Technology
2. Individual
Recognition

19. Lessons Learned
 Preparation and planning is key
 Learner types / I.T skill levels
 Monitoring important
 Dynamic site

20. Next Steps…
 Migrate to M2
 Implement learnings from Moot
 Develop other programmes using
Moodle
 Win more awards?