The document summarizes a review of migrating the state of Utah's file and print services from Netware to Open Enterprise Server (OES). It finds that migrating 367 Netware servers to OES could reduce costs through server consolidation and redirecting personnel. It recommends designating teams to plan an OES migration and test the process with some agencies, documenting results to inform other agencies. The best option is to migrate all Netware servers to OES to reduce costs and complexity over time.

1. TA Review – Open Enterprise Server (OES) Utah Department of Technology Services January 2008

2. Introduction This review is based upon a request for future directions for file, print, and other related services within the State of Utah. The majority of these services are now provided through NetWare, however, Netware support will end in 2015 and Novell is encouraging customers to migrate to Open Enterprise Server (OES). This migration presents a number of costs and potential benefits. Migration to OES presents the State a decision point with multiple alternatives. Consideration and direction for ongoing use of the Novell environment and possible migration to Windows Server and Active Directory have been considered.

3. Current Architecture 367 Total Netware Servers 85.6% 314 NetWare 6.5 Servers 9.5% 35 NetWare 6.0 Servers 4.9% 18 NetWare 5.x Servers 0 NetWare 4.x Servers Netware Servers currently deployed at the State of Utah as of December 4, 2007

4. Opportunity Assessment OES offers a substantial opportunity to reduce the number of NetWare servers under management that provide file, print, and other network services. NEXCOM used OES to consolidate management from 45 servers to 10. If the State could go from 367 down to 100 or fewer servers there could be a large savings in hardware and the opportunity to redirect personnel time to higher value IT needs.

5. New Value Options in OES Content and Application/Open Source Service OES NW6.5 SUSE Linux Enterprise Server 10 Yes No Mono Yes No JBoss Yes No SOAP Server Yes No UDDI Server Yes No XEN Virtual Machine Yes No

6. Better Management Capabilities with OES Networking and Productivity Services OES NW6.5 Novell Client for Vista Yes No* Management Services OES NW6.5 Domain Services for Windows Yes No Storage Resource Management Yes No Global Server Management Yes No

7. Additional OES Services Other Services OES NW6.5 Dynamic Storage Technology Yes No Snapshot Backup Yes No Support for more than 4G of RAM Yes No 64-bit CPU Support Yes No

8. Best Practices Use as much centralized management and deployment as is practicable. Optimize bandwidth to enable the use of existing and new network service offerings. Consolidate and reduce the number of network servers under management. Utilize network operating system environments that support open standards and minimize technology specific proprietary services. Ensure that network services are delivered in a secure environment that respects privacy and minimizes risks for network users.

9. Alternatives Considered As-is Environment —Do nothing but maintain the current environment with an agency option plan for OES migration. Mixed Environments —Allow agencies to select NetWare through 2015, or migrate to OES or Windows Server and Active Directory. Complete OES Migration —Migration of existing NetWare servers to OES under a specified project timeline, or alternatively, as existing servers reach their end of life. Windows Server and Active Directory Migration —Migration of existing NetWare servers to the Windows Server and Active Directory environment with a specified project timeline.

10. Dependencies eDirectory 8.8 Zen 7.01 DS 8.7.3 or greater

11. Summary and Recommendations Designate a team to plan the migration and establish server replacement goals that are consistent with anticipated server obsolescence. Migrate Capitol Hill agencies as a practical test of OES migration procedures, together with other agencies that are ready for migration. Document the results and make them available to all agencies. Designate a team to review other possible benefits from OES, such as the UDDI, virtualization, etc., and make recommendations for use and adoption. From a least cost and complexity perspective, it is recommended that the State move forward with OES migration for all existing NetWare servers.