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Annual Learning & Teaching Conference – LTRS Project:
Peer mentoring for outbound exchange students to
enhance student experience
Dr Nosheen Rachel-Naseem
Athanasios Mourikis
Slide 1
Aims
1. Student engagement -
(Recognition of academic and
cultural experience of returned
exchange students)
2. Enhanced student support
• Before and during
exchange
• Increase in number of
Exchanges
• Employability skills
3. Further development and
visibility of the project
Slide 2
The Project: Peer Mentoring for
Exchange Students
1. Theoretical Background: Action Research Project
2. Implementation
• Selection of Mentors and Training
• 1-1 Mentor-Mentee meetings
• Feedback and Evaluation
3. What our students say?
Slide 3
Methodology – Action Research
Slide 4
Carr and Kemmis (1986), Hudson (2000), Owen
(2001), Cohen et al (2011) and Whitehead (2012)
Literature: Why student peers?
Learning
Culture
Learning
Site
Learning
Style
Authentic
Learning
Site
(James and Bloomer, 2001)
Slide 5
Literature: why student peers?
Learning Culture
Learning SiteLearning Style
Learning Culture
Learning
Site
Learning
Style
Authentic
learning site
Mentee
Learning Culture
Learning
Site
Learning
Style
Authentic
learning site
Mentee
Authentic
learning
site Mentor
Authentic
learning
site Mentor
Student peer mentoring catalyses the positioning of the mentees’
authentic learning site within the host university’s learning site
through scaffolding provided by the mentors (Rachel, 2013).
Slide 6
Timeline and Implementation
• Application
call and
selection of
Mentors
(April/
September
2015)
Application
Process
• Mentor Training
(3 Repeat
Sessions June,
September &
November
2015)
• Total=38
Mentors
Mentor
Training
•January-June
2016
•Arrangements of
the first meeting,
1-1 mentoring
sessions
•Regular
Appointments,
Feedback
•"Refresh event"
for Project
Participants
(March)
Allocation
Mentees to
Mentors
•Regular email
correspondence
•Interim Evaluation
(Mid-April)
•Mentoring for Work
Placements (May)
•Final Evaluation
(June/July)
•Certificate award
ceremony & Focus
Groups (June)
Feedback/
Evaluation
Slide 7
Training for the Participants
Mentors’ Training
• 5 hours (role of mentors, case
studies, boundaries etc.)
Guidance during First Mentor-
Mentee Meeting
• Contracts
“Refresh event”
• For Mentors and Mentees
• Information about the Research
Project
• Consent Forms
Workshops on how to find Work
Placements
• Three repeat sessions
Slide 8
Slide 9
• Understanding of Mentoring prior to and after the Training.
• Relevance of training to the mentoring programme
• Suggestions for improvement
Feedback from the Mentors on Training
Sessions
Slide 10
Interim Evaluation (Mentors)
- Relevance of
Mentors’ Training
Sessions
- Skills development
- Experience
- Expectations
- Support from the
Exchanges Office
- Suggestions for
improvement
Mentors
20%
60%
10%
10%
Q3: How would you describe your experience as a
Mentor so far?
Excellent
Good
Fair
Poor
Slide 11
Interim Evaluation (Mentees)
- Reasons for
participating and
expectations
- Feedback on the
Mentoring
Programme
- Experience
- Support from the
Exchanges Office
- Suggestions for
improvement
Mentees
78%
22%
0% 0%
Q4: How would you describe your
experience as a Mentee so far?
Excellent
Good
Fair
Poor
Slide 12
Final evaluation (Mentors)
Q2: Which are the
core skills you
believe you have
gained from the
Mentoring
Programme, if
any?
Cultural Skills
Organisational
Skills
Guiding/
advising
Patience
Leadership
Communication
Skills
Interpersonal
Skills
Setting
boundaries
Volunteering
Mentors
- Overall experience
- Skills gained
- Challenges
- Suggestions/recommendations
- Participation in future promotional
activities
Slide 13
Final Evaluation (Mentees)
Mentees
- Overall Experience
- Impact from support received
- Challenging situation
- Become a Mentor
- Suggestions/recommendations
75%
25%
0% 0%
Q1: How would you describe your overall experience as
a Mentee?
Excellent
Good
Fair
Poor
50%
25%
25%
0% 0%
Q2: How useful was the support/guidance you received
from your Mentor towards your preparation for
exchange study?
Extremely important
Very important
Neutral
Slightly important
Not important
Slide 14
Quantitative Analysis
0
20
40
60
80
100
120
140
160
2013/14 2014/15 2015/16 2016/17
Total Numbers of Exchange Students and Mentors
Exchanges Withdrawals Mentors
Slide 15
What Students Say?
“I was given a Mentor who came for an
exchange to Middlesex from Beijing International
Studies University (…) she was my first
experience with China.”
Kaja Wisniewska-
BA International Business and Mandarin
Slide 16
What Students Say?
“After having “the time of my life” and benefiting so much
from my exchange time at BISU in China, I was pleased
when the Exchange Team at Middlesex University offered
me the opportunity to become a Mentor.”
Slide 17
What Students Say?
Slide 18
Skills Gained
• Independency.
• Commitment.
• Persistency.
• Photography.
• Hiking.
• Dancing.
Aisha Mohamud, BA Creative Writing and English Literature.
On exchange at California State University, Sacramento.
Dissemination
• Presentation of results at the European Association for International
Education (EAIE) conference Liverpool (15th September 2016)
• Publication in Journal of Mentoring and Tutoring; Journal of
International Education
• Basis for a bid for future ERASMUS+ funding under the Key Action 2
Capacity Building strand in collaboration with EU programme country
partners
Slide 19
References
• James, D. and Bloomer, M. (2001). Cultures of learning and the learning of cultures. Paper presented to
Cultures of Learning Conference, University of Bristol. Retrieved 15/03/2015 from
http://education.exeter.ac.uk/tlc/docs/publications/BR_DJA_PUB_04.01.doc
• Lave, J. and Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation, Cambridge:
Cambridge University Press.
• MBF (2015). Mentoring and Befriending Foundation: Good practice examples. Retrieved 11/08/2015
from http://www.mandbf.org/guidance-and-support/good-practice-examples
• Rachel, N (2013). Structured peer mentoring for student support in higher education institutions in
Pakistan; catalysing change in the culture of learning. PhD thesis, Middlesex University.
• Whitehead, J. (2012) Educational Research for Social Change with Living Educational Theories,
Educational Research for Social Change, 1(1), 5-21.
Slide 20
Thank You!
Any questions?
Contact email: n.rachel-naseem@mdx.ac.uk
Slide 21

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Symposium F: 'Peer mentoring for outbound exchange students to enhance student experience' by Dr. Nosheen Rachel Naseem

  • 1. Annual Learning & Teaching Conference – LTRS Project: Peer mentoring for outbound exchange students to enhance student experience Dr Nosheen Rachel-Naseem Athanasios Mourikis Slide 1
  • 2. Aims 1. Student engagement - (Recognition of academic and cultural experience of returned exchange students) 2. Enhanced student support • Before and during exchange • Increase in number of Exchanges • Employability skills 3. Further development and visibility of the project Slide 2
  • 3. The Project: Peer Mentoring for Exchange Students 1. Theoretical Background: Action Research Project 2. Implementation • Selection of Mentors and Training • 1-1 Mentor-Mentee meetings • Feedback and Evaluation 3. What our students say? Slide 3
  • 4. Methodology – Action Research Slide 4 Carr and Kemmis (1986), Hudson (2000), Owen (2001), Cohen et al (2011) and Whitehead (2012)
  • 5. Literature: Why student peers? Learning Culture Learning Site Learning Style Authentic Learning Site (James and Bloomer, 2001) Slide 5
  • 6. Literature: why student peers? Learning Culture Learning SiteLearning Style Learning Culture Learning Site Learning Style Authentic learning site Mentee Learning Culture Learning Site Learning Style Authentic learning site Mentee Authentic learning site Mentor Authentic learning site Mentor Student peer mentoring catalyses the positioning of the mentees’ authentic learning site within the host university’s learning site through scaffolding provided by the mentors (Rachel, 2013). Slide 6
  • 7. Timeline and Implementation • Application call and selection of Mentors (April/ September 2015) Application Process • Mentor Training (3 Repeat Sessions June, September & November 2015) • Total=38 Mentors Mentor Training •January-June 2016 •Arrangements of the first meeting, 1-1 mentoring sessions •Regular Appointments, Feedback •"Refresh event" for Project Participants (March) Allocation Mentees to Mentors •Regular email correspondence •Interim Evaluation (Mid-April) •Mentoring for Work Placements (May) •Final Evaluation (June/July) •Certificate award ceremony & Focus Groups (June) Feedback/ Evaluation Slide 7
  • 8. Training for the Participants Mentors’ Training • 5 hours (role of mentors, case studies, boundaries etc.) Guidance during First Mentor- Mentee Meeting • Contracts “Refresh event” • For Mentors and Mentees • Information about the Research Project • Consent Forms Workshops on how to find Work Placements • Three repeat sessions Slide 8
  • 10. • Understanding of Mentoring prior to and after the Training. • Relevance of training to the mentoring programme • Suggestions for improvement Feedback from the Mentors on Training Sessions Slide 10
  • 11. Interim Evaluation (Mentors) - Relevance of Mentors’ Training Sessions - Skills development - Experience - Expectations - Support from the Exchanges Office - Suggestions for improvement Mentors 20% 60% 10% 10% Q3: How would you describe your experience as a Mentor so far? Excellent Good Fair Poor Slide 11
  • 12. Interim Evaluation (Mentees) - Reasons for participating and expectations - Feedback on the Mentoring Programme - Experience - Support from the Exchanges Office - Suggestions for improvement Mentees 78% 22% 0% 0% Q4: How would you describe your experience as a Mentee so far? Excellent Good Fair Poor Slide 12
  • 13. Final evaluation (Mentors) Q2: Which are the core skills you believe you have gained from the Mentoring Programme, if any? Cultural Skills Organisational Skills Guiding/ advising Patience Leadership Communication Skills Interpersonal Skills Setting boundaries Volunteering Mentors - Overall experience - Skills gained - Challenges - Suggestions/recommendations - Participation in future promotional activities Slide 13
  • 14. Final Evaluation (Mentees) Mentees - Overall Experience - Impact from support received - Challenging situation - Become a Mentor - Suggestions/recommendations 75% 25% 0% 0% Q1: How would you describe your overall experience as a Mentee? Excellent Good Fair Poor 50% 25% 25% 0% 0% Q2: How useful was the support/guidance you received from your Mentor towards your preparation for exchange study? Extremely important Very important Neutral Slightly important Not important Slide 14
  • 15. Quantitative Analysis 0 20 40 60 80 100 120 140 160 2013/14 2014/15 2015/16 2016/17 Total Numbers of Exchange Students and Mentors Exchanges Withdrawals Mentors Slide 15
  • 16. What Students Say? “I was given a Mentor who came for an exchange to Middlesex from Beijing International Studies University (…) she was my first experience with China.” Kaja Wisniewska- BA International Business and Mandarin Slide 16
  • 17. What Students Say? “After having “the time of my life” and benefiting so much from my exchange time at BISU in China, I was pleased when the Exchange Team at Middlesex University offered me the opportunity to become a Mentor.” Slide 17
  • 18. What Students Say? Slide 18 Skills Gained • Independency. • Commitment. • Persistency. • Photography. • Hiking. • Dancing. Aisha Mohamud, BA Creative Writing and English Literature. On exchange at California State University, Sacramento.
  • 19. Dissemination • Presentation of results at the European Association for International Education (EAIE) conference Liverpool (15th September 2016) • Publication in Journal of Mentoring and Tutoring; Journal of International Education • Basis for a bid for future ERASMUS+ funding under the Key Action 2 Capacity Building strand in collaboration with EU programme country partners Slide 19
  • 20. References • James, D. and Bloomer, M. (2001). Cultures of learning and the learning of cultures. Paper presented to Cultures of Learning Conference, University of Bristol. Retrieved 15/03/2015 from http://education.exeter.ac.uk/tlc/docs/publications/BR_DJA_PUB_04.01.doc • Lave, J. and Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation, Cambridge: Cambridge University Press. • MBF (2015). Mentoring and Befriending Foundation: Good practice examples. Retrieved 11/08/2015 from http://www.mandbf.org/guidance-and-support/good-practice-examples • Rachel, N (2013). Structured peer mentoring for student support in higher education institutions in Pakistan; catalysing change in the culture of learning. PhD thesis, Middlesex University. • Whitehead, J. (2012) Educational Research for Social Change with Living Educational Theories, Educational Research for Social Change, 1(1), 5-21. Slide 20
  • 21. Thank You! Any questions? Contact email: n.rachel-naseem@mdx.ac.uk Slide 21