ALERT use case - Towards CMMI Level 3: roadmap and challenges, critical success factors, improvements made and lessons learned. Supported by Strongstep's consultancy services.

1. Towards CMMI Level 3
Hélder Quintela
- Director of Business and Management
Software Development
- Head of BI Unit
helder.quintela@alert-online.com
July, 25, 2014, Porto, Portugal

2. Agenda
• Organization: ALERT and ALERT®
• CMMI initiative

3. Towards a Global
Health Information System
THE GLOBAL TOUCHSCREEN EMR+ COMPANY

4. EXECUTIVE SUMMARY
Founded in 1999
Produces paper-free
clinical environments and
integrates providers with
patients
Single comprehensive
solution deployed globally
Uses web and
touchscreen technologies
Multi-lingual
Installs locally or via SaaS
Projects deployed by
ALERT or licensed partners

5. ALERT®’s MAIN COMPETITIVE ADVANTAGES
WEB TECHNOLOGY SINGLE
COMPREHENSIVE
SOLUTION,
INCLUDING PLANNING
TOUCHSCREEN
TECHNOLOGY
ALL USER PROFILES
INCLUDED IN THE
SOLUTION
EMBEDDED
WORKFLOWS
AND CHAMPIONS IN
INTEGRATION
BIOMETRICS AND OTHER
AUTHENTICATION
METHODS
INNOVATIVE
IMPLEMENTATION
+ STANDARD
CONFIGURATIONS
MULTI-LINGUAL,
GLOBAL,
BOTH LOCAL INSTALL
AND SAAS ENABLED

6. MUCH MORE THAN AN EMR+

7. DEPTH ALL AROUND WITHIN THE HOSPITAL EMR+

8. ALERT® IN PLANNING AND EVALUATION OF HEALTHCARE

9. AFFILIATES
Benelux
Brazil
France
Mexico
Singapore
Spain
UK
USA
LICENSED
PARTNERS
Guatemala
Kuwait
Mexico
USA
DISTRIBUTORS
Angola
Chile
Italy
Contracted
Live
ALERT® WAS ADOPTED IN 13 COUNTRIES AND IS ALREADY LIVE IN 11
PRODUCT
PARTNERSHIPS
Brazil

10. ALERT REFERENCE CLIENTS

11. Nationwide
ALERT®’s REPERTOIRE
ALERT® REFERRAL National Health Service, Portugal 10,5M lives 100%
ALERT® EDIS
(40 EDs, 6,000 triage points)
Minas Gerais, Brazil 20M lives 100%
ALERT® PAPER FREE HOSPITAL
(2 hospitals + 9 outpatient centers;
6M episodes registered in ALERT®)
Unimed BH, Brazil 1M lives 100%
ALERT® PAPER FREE HOSPITAL Brighton NHS Trust, United Kingdom 1,000 beds
Catholic University Hospital, Chile 600 beds 50%
National Cancer Institute, Brazil 379 beds 100%
154 beds 50%
138 beds 25%
% installed
modules
Tec Monterrey, Mexico 304 beds 50%
ALERT® PAPER FREE HOSPITAL
(15 hospitals, 1,053 primary care centers)
Estado de Mexico, Mexico 15M lives 1st Go Live
Aug13
Statewide
HMO-wide
HOSPITAL-wide
Évora Hospital, Portugal 336 beds 100%
La Tour Hospital, Switzerland
American Hospital of Paris, France
73 beds 50%Tuba City Hospital, USA
ALERT® PRIMARY CARE Fiocruz, Brazil 100%96k lives
PRIMARY CARE
25%

12. ALERT
Development

13. ALERT
CMMI initiative
• Quality and excellence are key for ALERT and for the ALERT®
suite of products
• Quality Management (ISO 9001), RD&I Management
(MP4457), Environmental Management (ISO 14001 and
EMAS) and Occupational Health and Safety Management
(OHSAS 18001).

14. ALERT
CMMI initiative roadmap

15. CMMI Level 2 – Roadmap

16. CMMI Level 3 – Roadmap