Digiteum is a digital technology agency that helps healthcare organizations increase sales and reduce costs through digital technologies. It has over 50 professionals with headquarters in Cyprus and a development center in Belarus. Some of its services for healthcare clients include digital strategy consulting, business process optimization, creating better user experiences for doctors and patients, and tools for chronic condition management, medication adherence, and doctor-patient communication. It has experience working with healthcare, marketing, publishing, and retail industries internationally.

1. DIGITEUM
Value proposition to
Healthcare organizations

2. ▪ Founded in 2010 by industry experts,
visionaries and strategists: now over 50
professionals
▪ HQ in Nicosia, Cyprus; development
center in Minsk, Belarus
▪ Over 100 major projects completed for
clients in the UK, USA and Europe
▪ Industry focus: Healthcare, Digital
publishing, Retail, Marketing
Digiteum Quick
Facts

3. Who We Are
Digiteum is a digital technology agency helping its clients to increase sales and reduce cost
of doing business through effective use of digital technologies.
Digiteum approaches each client with the goal of solving complex business challenges,
leveraging the power of digital technology with our service.
The list of healthcare companies we’ve done work for includes:
WWW.DIGITEUM.COM/MHEALTH

4. ▪ Digital strategy consultancy
▪ Business processes optimization / automation
▪ Creating better user experience for both doctors and patients
▪ Increasing patients engagement and medical adherence through
▪ Chronic conditions treatment management tools
▪ Medication intake assistant tools
▪ Simplifying doctor – patient remote communication
▪ Helping healthcare organizations effectively deliver valuable information to patients
▪ Automating patients assessment
▪ Online content strategy optimization
What we do for Healthcare
WWW.DIGITEUM.COM/MHEALTH
DIRECT PATIENTS CARE

5. ▪ Digital strategy consultancy
▪ Business processes optimization / automation
▪ Digital tools to support sales process
▪ “Digital assistant” tools to help patients
▪ Follow prescribed in take schedule
▪ Notify patients to refill medications
▪ Receive up to date information about their disease and medications prescribed
▪ Treatment management automation systems and tools to help direct patient care
organizations
▪ Utilize product supplied by a pharmaceutical company
▪ Simplify diagnosis process
▪ Provide better outcome for patients
▪ Provide better experience to doctors and patients
What we do for Healthcare
WWW.DIGITEUM.COM/MHEALTH
PHARMACEUTICAL COMPANIES

6. Insight
▪ Digital strategy should be based on a thorough understanding of your company business
processes and challenges
▪ Digitalization of your business should always result in increasing sales, increasing brand
recognition, reducing cost of doing business and providing better experience to your clients and
employees
Approach
▪ Understand business challenges and drivers for digitalization
▪ Research best practices in your and applicable industries and competition
▪ Brainstorm through resulting list of ideas together to find the best possible solutions
Benefits
▪ Working internationally with Healthcare, Marketing, Publishing and Retail industries we
accumulated experience and knowledge which may add value to Finnish organizations on their
way to business digitalization
Our Data-driven Approach
WWW.DIGITEUM.COM/MHEALTH

7. STEP 1. Understanding your business needs
▪ A few rounds of interviews with Client’s key stakeholders to gather initial list of business
requirements
STEP 2. Research and analysis
▪ We will work with you to understand your business processes
▪ Interview your key employees
▪ Research your competitors
▪ Analyze industry best practices
▪ Create a detailed list of requirements
Our Process 1/3
WWW.DIGITEUM.COM/MHEALTH

8. STEP 3. Present / discuss requirements with a Client and agree a plan of actions
▪ Initial presentation of our findings and clarified requirements
▪ Further possible actions based on your feedback
▪ The stage is over only when a Client has a clear understanding of their digital strategy and
digital tools required
STEP 4. Design system interface clickable prototype to discuss and agree with project
stakeholders and customer target group
▪ Planning sketching and interface wireframing
▪ Creating clickable interface for UX testing purpose
▪ Creating graphic designs
▪ The stage is over when a project stakeholders agree on the interface design
Our Process 2/3
WWW.DIGITEUM.COM/MHEALTH

9. STEP 5. Development and delivery
▪ This step includes a close collaboration between Digiteum and a Client to allow parties
check the project progress and gather feedback fluently
▪ We provide all required project management, task tracking, bug tracking and
communication tools to provide 100% transparency on our work
▪ Project delivery includes developed tools in a live mode (uploaded to a server, accepted by
respective Store, etc. and opened for public or corporate use) project binaries and the
source code
STEP 6. Post-development support
▪ Based on a maintenance agreement it may include performance monitoring and
optimization, security checks, hosting, regular updates and new features development
Our Process 3/3
WWW.DIGITEUM.COM/MHEALTH

10. Our Process Infographic

11. Physical data security
▪ Digiteum data servers are located in the USA and Germany
▪ Local server rooms have protection against any third party intrusion
▪ VPN connection, firewall and antivirus software for online data protection
▪ Network segmentation: a Client may request to organize an independent network inside our
network
▪ Any mobile devices that are approved for use in the office are subject to a regular inspection
Information management policy
▪ All information received from clients is considered to be confidential
▪ Access to confidential information is limited to those who need it to perform their duties
▪ Version control system and data back-ups prevent any sudden data loss
Employee management
▪ Contracts and NDA are signed with each employee
▪ Each project starts with sharing client - specific confidentiality terms with the project team
▪ Any ethics or bribery policies in place in a client’s organization will be communicate to all employees
▪ Employees may sign direct NDA with a Client if needed
Data security approach
WWW.DIGITEUM.COM/MHEALTH

12. TYPICAL MEDICAL
PROJECTS
EXAMPLES

13. ▪ Organizes complex medical data, tracks
symptoms, and provides lymphoma
information
▪ Easy to use interface suitable for an older,
less tech-savvy audience
▪ Winner of a silver award at the National
Web Health Awards 2013
▪ Featured in the US App Store as the best
medical application
Focus on
Lymphoma
AWARD-WINNING MOBILE APPLICATION
FOR LYMPHOMA SUFFERERS

14. ▪ Tells Alvesco inhaler users how many puffs
are available in their inhalers
▪ Creates a ‘puffs daily’ schedule
▪ Tells users when it’s time to use inhaler
▪ Logs additional puffs
▪ Notifies users when they need to buy a new
inhaler
Alvesco Teller App
NEVER EVER MISS A PUFF

15. ▪ Helps people going through chemotherapy to
schedule a treatment to reduce nausea
symptoms
▪ Creates schedule for 5-8 different medications
that have to be taken up to 12 times a day
▪ Provides features to create health notes and
log additional medication intakes
▪ Sends notes and logs to a doctor via e-
mail through the app
▪ Successfully passed CE certification
Nausea Care App
APP FOR PEOPLE GOING THROUGH
CHEMOTHERAPY TREATMENT

16. ▪ Helps gastroenterology doctors in the
Netherlands to use the latest medical
guidelines in their daily practice
▪ Automates and simplifies patients consulting
process
▪ Successfully passed CE certification
Gastroenterology
Patients
Assessment
AUTOMATING AN ASSESSMENT
PROCESS

17. WWW.DIGITEUM.COM/HEALTHCARE
Interactive Presentations

18. WWW.DIGITEUM.COM/HEALTHCARE
Online content strategy

19. Thank you
Lawrence Perry Director
Skype: dolmaint
E-mail: lawrence.perry@digiteum.com
Tel. +44 (0) 20 8432 6450