The document outlines the agenda for an Internet Sales 20 Group workshop. It begins with housekeeping items like turning off phones and expectations for participants to complete action plans and respect others. It then explains that a 20 Group is a structured meeting for dealership leaders to compare metrics, discuss incentives and growth strategies. The Internet Sales 20 Group expands on this model with benchmarking, social media integration and a technology platform. A key tool is an Internet Sales Composite that identifies dealership strengths, weaknesses, opportunities and threats. The agenda includes a situation analysis where participants assess their roles, successes, strengths/weaknesses and goals for the workshop.