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John Johnson
Mobile Research Director
Survey Analytics
November 15th, 2012
About Survey Analytics
            About SurveySwipe
               Why Mobile?
       Panel Member Mobile Diary
LifeMetrix: Passive Mobile Data Collection
        Location Based Research
             Image Previews
       Stop Watch question types
                  Q&A
Founded in 2002

Specialize in online, mobile
surveys and panel, conjoint
analysis, crowdsourcing,
sample, gamification and more

Here are some of our brands:
SurveySwipe is a community based mobile research
platform that allows your opinions to be heard through
your smartphone.

Respondents will receive surveys from the communities
they have joined.

Rewards for their opinions!

SurveySwipe supports mobile communities worldwide.
“67% of all smartphone
users sleep with their
 smart phones in bed.
Probably higher than
the percentage that sleep
with their spouses.”




-David Vladeck, Bureau of Consumer Protection, speaking at Evidon Empower
Conference
This is our take on ethnography / field project: Mobile
Ethnography

Get an insider point of view via participant observation without
having to be nearby.

Achieve these same time of interactions and instruction to
collect data in real life environment using SurveySwipe.
Set Diary Frequency
Expectations

Option To Send Daily Push
Notifications: Reminders

Attach surveys to diary
entries!

Example:
Bob Barker joined a fast food
panel, and agreed to do a
food journal everyday for 7
days.
LifeMetrix is SurveySwipe’s     Passive data collected includes:
passive data collection tool.

                                              Device Type
Allows for collection of
information from respondents              Operating System
without asking survey
questions.
                                               Battery Life
Allows administrators a
chance to better understand                Number of Apps
consumer behavior already
being captured by the device.             Last App opened

                                             Geo-location
Respondents must give
permission to collect this
data.
Where was Bob
Barker when he
made his diary
entries on Monday?

Device Type: iPhone
Operating System: IOS
Battery Life: 37%
Number of Apps: 7
Last App opened: Yelp

Geo-location :
 34.156098, -118.131808
In & Out, Pasadena, CA
Today, Bob wants to take his dog to Burger King for
a special treat.

Which location did he go to?
What did he order?
How much did he spend?
Was he satisfied with his experience?


Location based surveys allows Bob and other
customers to instantly share opinions while the
experience is happening.
After 1 min,                   Location
                                            aware app          Per his
              he receives      Bob takes                                     Survey
Bob enters                                  Bob left BK.    survey, Bob
                 a push      quick survey                                  admins can
Burger King                                                takes picture
              notification       about                                     now analyze
                                                             of meal he
              survey from    service and     Another                        data from
                                                            shared with
                the Fast      cleanliness    survey is                     Reports Tab
                                                                dog
              Food Panel                       sent
Image Previews
Swipe makes it easier
for respondents
to view images with
a push of a button!




Demonstration
Stop Watch question type
How long did it take for
Bob to get his meal from
Burger King?


Instead of asking him later,
have him turn on the stop watch
and record it in real-time!


Demonstration
Thank you for attending!

For more information or a demo:

sales-team@surveyanalytics.com
John.Johnson@surveyanalytics.com

http://www.surveyswipe.com

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SurveySwipe Smartphone Survey Demo

  • 1. John Johnson Mobile Research Director Survey Analytics November 15th, 2012
  • 2. About Survey Analytics About SurveySwipe Why Mobile? Panel Member Mobile Diary LifeMetrix: Passive Mobile Data Collection Location Based Research Image Previews Stop Watch question types Q&A
  • 3. Founded in 2002 Specialize in online, mobile surveys and panel, conjoint analysis, crowdsourcing, sample, gamification and more Here are some of our brands:
  • 4. SurveySwipe is a community based mobile research platform that allows your opinions to be heard through your smartphone. Respondents will receive surveys from the communities they have joined. Rewards for their opinions! SurveySwipe supports mobile communities worldwide.
  • 5.
  • 6. “67% of all smartphone users sleep with their smart phones in bed. Probably higher than the percentage that sleep with their spouses.” -David Vladeck, Bureau of Consumer Protection, speaking at Evidon Empower Conference
  • 7. This is our take on ethnography / field project: Mobile Ethnography Get an insider point of view via participant observation without having to be nearby. Achieve these same time of interactions and instruction to collect data in real life environment using SurveySwipe.
  • 8. Set Diary Frequency Expectations Option To Send Daily Push Notifications: Reminders Attach surveys to diary entries! Example: Bob Barker joined a fast food panel, and agreed to do a food journal everyday for 7 days.
  • 9. LifeMetrix is SurveySwipe’s Passive data collected includes: passive data collection tool. Device Type Allows for collection of information from respondents Operating System without asking survey questions. Battery Life Allows administrators a chance to better understand Number of Apps consumer behavior already being captured by the device. Last App opened Geo-location Respondents must give permission to collect this data.
  • 10. Where was Bob Barker when he made his diary entries on Monday? Device Type: iPhone Operating System: IOS Battery Life: 37% Number of Apps: 7 Last App opened: Yelp Geo-location : 34.156098, -118.131808 In & Out, Pasadena, CA
  • 11. Today, Bob wants to take his dog to Burger King for a special treat. Which location did he go to? What did he order? How much did he spend? Was he satisfied with his experience? Location based surveys allows Bob and other customers to instantly share opinions while the experience is happening.
  • 12. After 1 min, Location aware app Per his he receives Bob takes Survey Bob enters Bob left BK. survey, Bob a push quick survey admins can Burger King takes picture notification about now analyze of meal he survey from service and Another data from shared with the Fast cleanliness survey is Reports Tab dog Food Panel sent
  • 13.
  • 14. Image Previews Swipe makes it easier for respondents to view images with a push of a button! Demonstration
  • 15. Stop Watch question type How long did it take for Bob to get his meal from Burger King? Instead of asking him later, have him turn on the stop watch and record it in real-time! Demonstration
  • 16. Thank you for attending! For more information or a demo: sales-team@surveyanalytics.com John.Johnson@surveyanalytics.com http://www.surveyswipe.com