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Ditch the in-person focus group! Get ‘em online!
Thursday, April 16, 2015 www.surveyanalytics.com
Welcome to the webinar:
RUDLY RAPHAEL
President
qSample
JIM KITCHENS, Ph.D.
President
The Kitchens Group
JOHN JOHNSON
Chief Growth Officer
Survey Analytics
INTRODUCTIONS
AGENDA
ü  Explaining the Research
ü  Why an Online Focus Group?
ü  A Better Approach
ü  Questions and Answer Session
EXPLAINING THE RESEARCH
ü  Allows the researcher to select pre-determined options.
ü  Invite large set of respondents to complete surveys objectively.
ü  Focuses on count or data that can be measured.
ü  While different, not completely opposite.
ü  Advantages—large dataset, quicker, cheaper, variety of available tools.
Quantitative Research
EXPLAINING THE RESEARCH
ü  Data is collected and analyzed by observing the participants.
ü  Focuses more on meanings, concepts, definitions, symbols and descriptions.
ü  More subjective.
ü  Different views aim at the same point.
Qualitative Research
EXPLAINING THE RESEARCH
ü  Requires a screener to recruit the participants.
ü  Moderator to conduct the session.
ü  Groups can last about 60-90 minutes and last more than one day.
ü  Moderator must be savvy and able to type fast.
ü  Educate the respondents on the technology being used.
Set Up and Implementation
EXPLAINING THE RESEARCH
Benefits of Online Focus Groups
EXPLAINING THE RESEARCH
Ideal for Hard-to-Reach Audiences.
Benefits of Online Focus Groups
EXPLAINING THE RESEARCH
Ideal for Hard-to-Reach Audiences.
Benefits of Online Focus Groups
Contact
Respondents
Quickly
for a higher participation rate.
EXPLAINING THE RESEARCH
Ideal for Hard-to-Reach Audiences.
Benefits of Online Focus Groups
Discuss Sensitive
Topics.
Contact
Respondents
Quickly
for a higher participation rate.
EXPLAINING THE RESEARCH
Ideal for Hard-to-Reach Audiences.
Benefits of Online Focus Groups
Discuss Sensitive
Topics.
Contact
Respondents
Quickly
for a higher participation rate.
Less
likely for
one person
to dominate
the group.
EXPLAINING THE RESEARCH
Ideal for Hard-to-Reach Audiences.
Benefits of Online Focus Groups
Discuss Sensitive
Topics.
CONVENIENCE
of participating
from home or office.
Contact
Respondents
Quickly
for a higher participation rate.
Less
likely for
one person
to dominate
the group.
A BETTER APPROACH TO FOCUS GROUPS
Enabling you to collect MORE data through a scheduled a live chat with your respondents
after they’ve completed your survey.
Enhance Your Community Management Efforts
QualStorm
An Online Focus Group Tool
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
A BETTER APPROACH TO FOCUS GROUPS
1.
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
7 Reasons Why QualStorm
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
2.
Rich Features:
Including calendar to schedule
sessions.
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
Rich Features:
Including calendar to schedule
sessions.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
3.
Audio & Video:
Ability to implement audio and
video presentations to participants.
Audio & Video:
Ability to implement audio and
video presentations to
participants.
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
Rich Features:
Including calendar to schedule
sessions.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
4.
Pop-Up Profile
Audio & Video:
Ability to implement audio and
video presentations to
participants.
Pop-Up Profile
Rich Features:
Including calendar to schedule
sessions.
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
5.
Savings & Ease:
Cost effective and minimal learning
curve.
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
Rich Features:
Including calendar to schedule
sessions.
Audio & Video:
Ability to implement audio and
video presentations to
participants.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
Savings & Ease:
Cost effective and minimal
learning curve.
Pop-Up Profile
6.
Moderator Login View
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
Rich Features:
Including calendar to schedule
sessions.
Audio & Video:
Ability to implement audio and
video presentations to
participants.
A BETTER APPROACH TO FOCUS GROUPS
7 Reasons Why QualStorm
Moderator Login View
Savings & Ease:
Cost effective and minimal
learning curve.
Pop-Up Profile
7.
Exporting Capabilities:
Export chat and quant data for
analysis.
A BETTER APPROACH TO FOCUS GROUPS
Easy-To-Implement:
Integrated with Survey Analytics’
enterprise platform.
7 Reasons Why QualStorm
Moderator Login View
Rich Features:
Including calendar to schedule
sessions.
Audio & Video:
Ability to implement audio and
video presentations to
participants.
Savings & Ease:
Cost effective and minimal
learning curve.
Exporting Capabilities:
Export chat and quant data for
analysis.
Pop-Up Profile
PRIVATE MESSAGES
Full Control with Respondents
LIVE DISCUSSION TAGGING
Tag Responses for Data Collection
MESSAGE FILTERING
Filter Participants Responses
QUESTIONS?
1 (800) 326-5570
E-mail:
sales-team@surveyanalytics.com
Online Inquiries:
www.surveyanaltics.com/contact
E-mail:
sales-team@qsample.com

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From Invitation to Conversation: How to Run a Stress-Free Online Focus Group

  • 1. Ditch the in-person focus group! Get ‘em online! Thursday, April 16, 2015 www.surveyanalytics.com Welcome to the webinar:
  • 2. RUDLY RAPHAEL President qSample JIM KITCHENS, Ph.D. President The Kitchens Group JOHN JOHNSON Chief Growth Officer Survey Analytics INTRODUCTIONS
  • 3. AGENDA ü  Explaining the Research ü  Why an Online Focus Group? ü  A Better Approach ü  Questions and Answer Session
  • 4. EXPLAINING THE RESEARCH ü  Allows the researcher to select pre-determined options. ü  Invite large set of respondents to complete surveys objectively. ü  Focuses on count or data that can be measured. ü  While different, not completely opposite. ü  Advantages—large dataset, quicker, cheaper, variety of available tools. Quantitative Research
  • 5. EXPLAINING THE RESEARCH ü  Data is collected and analyzed by observing the participants. ü  Focuses more on meanings, concepts, definitions, symbols and descriptions. ü  More subjective. ü  Different views aim at the same point. Qualitative Research
  • 6. EXPLAINING THE RESEARCH ü  Requires a screener to recruit the participants. ü  Moderator to conduct the session. ü  Groups can last about 60-90 minutes and last more than one day. ü  Moderator must be savvy and able to type fast. ü  Educate the respondents on the technology being used. Set Up and Implementation
  • 7. EXPLAINING THE RESEARCH Benefits of Online Focus Groups
  • 8. EXPLAINING THE RESEARCH Ideal for Hard-to-Reach Audiences. Benefits of Online Focus Groups
  • 9. EXPLAINING THE RESEARCH Ideal for Hard-to-Reach Audiences. Benefits of Online Focus Groups Contact Respondents Quickly for a higher participation rate.
  • 10. EXPLAINING THE RESEARCH Ideal for Hard-to-Reach Audiences. Benefits of Online Focus Groups Discuss Sensitive Topics. Contact Respondents Quickly for a higher participation rate.
  • 11. EXPLAINING THE RESEARCH Ideal for Hard-to-Reach Audiences. Benefits of Online Focus Groups Discuss Sensitive Topics. Contact Respondents Quickly for a higher participation rate. Less likely for one person to dominate the group.
  • 12. EXPLAINING THE RESEARCH Ideal for Hard-to-Reach Audiences. Benefits of Online Focus Groups Discuss Sensitive Topics. CONVENIENCE of participating from home or office. Contact Respondents Quickly for a higher participation rate. Less likely for one person to dominate the group.
  • 13. A BETTER APPROACH TO FOCUS GROUPS Enabling you to collect MORE data through a scheduled a live chat with your respondents after they’ve completed your survey. Enhance Your Community Management Efforts QualStorm An Online Focus Group Tool
  • 14. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm
  • 15. A BETTER APPROACH TO FOCUS GROUPS 1. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. 7 Reasons Why QualStorm
  • 16. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm 2. Rich Features: Including calendar to schedule sessions.
  • 17. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. Rich Features: Including calendar to schedule sessions. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm 3. Audio & Video: Ability to implement audio and video presentations to participants.
  • 18. Audio & Video: Ability to implement audio and video presentations to participants. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. Rich Features: Including calendar to schedule sessions. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm 4. Pop-Up Profile
  • 19. Audio & Video: Ability to implement audio and video presentations to participants. Pop-Up Profile Rich Features: Including calendar to schedule sessions. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm 5. Savings & Ease: Cost effective and minimal learning curve.
  • 20. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. Rich Features: Including calendar to schedule sessions. Audio & Video: Ability to implement audio and video presentations to participants. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm Savings & Ease: Cost effective and minimal learning curve. Pop-Up Profile 6. Moderator Login View
  • 21. Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. Rich Features: Including calendar to schedule sessions. Audio & Video: Ability to implement audio and video presentations to participants. A BETTER APPROACH TO FOCUS GROUPS 7 Reasons Why QualStorm Moderator Login View Savings & Ease: Cost effective and minimal learning curve. Pop-Up Profile 7. Exporting Capabilities: Export chat and quant data for analysis.
  • 22. A BETTER APPROACH TO FOCUS GROUPS Easy-To-Implement: Integrated with Survey Analytics’ enterprise platform. 7 Reasons Why QualStorm Moderator Login View Rich Features: Including calendar to schedule sessions. Audio & Video: Ability to implement audio and video presentations to participants. Savings & Ease: Cost effective and minimal learning curve. Exporting Capabilities: Export chat and quant data for analysis. Pop-Up Profile
  • 23. PRIVATE MESSAGES Full Control with Respondents
  • 24. LIVE DISCUSSION TAGGING Tag Responses for Data Collection
  • 26. QUESTIONS? 1 (800) 326-5570 E-mail: sales-team@surveyanalytics.com Online Inquiries: www.surveyanaltics.com/contact E-mail: sales-team@qsample.com