Kizzie Jones has over 10 years of experience as a pharmacy manager and supervisor in retail pharmacy settings. She has a strong background in pharmacy operations, inventory management, customer service, and ensuring compliance with state and federal regulations. Jones earned her Doctor of Pharmacy degree from the University of Tennessee Health Science Center and is certified in medication therapy management and medical coding.

1. KIZZIE JONES
pharmdrxd@yahoo.com • (917) 809-0452 • 110 W. 129 #6f, New York, NY 10027
PHARMACY MANAGER
Key strengths:
Prescription Dispensing • Filling Prescriptions • Pharmacy Management • Retail Pharmacy
Pharmacy Operations • Drug Utilization Review • Medication Therapy Management • Immunizations
Inventory Control • Conflict Resolution • Auditing • Employee Development • Inventory Management
Data Entry • Scheduling • Health Care • Quality Assurance • Customer Relations • Policy Development
Diabetes • Counseling • Strategy Development • Customer Service • Multitasking • Organization
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Pharmacy Manager
Pharmacy Manager
March 2009 – August 2016
Walgreen Co./New York City, New York 10024
Description:
 Responsible for managing daily retail activities. Input, fill, and check medication order for safe
delivery/dispensing to patients.
 Oversaw daily operation of pharmacy including ordering, scheduling/staffing, inventory
management according to financial budget.
 Supervised staff members, successfully creating a positive work culture promoting team work
and outstanding customer service.
 Responded to patient inquiries and concerns in a timely manner
 Educated and supported patients proper use of prescriptions, medical supplies, and over the
counter medications.
 Communicated regularly with physicians and other healthcare providers daily regarding
medication orders and concerns.
 Reviewed daily, weekly, and quarterly sales, KPI, and other metrics to ensure compliance with
company goals and compliance.
 Educated pharmacists, staff, and other pharmacy team members of regulatory laws and
compliance in order to maintain federal/state requirements.
 Developed student learning modules for interns/techs as well as created educational materials
for community programs. (educational material for: diabetes, immunizations, hypertension, and
cholesterol, etc)
 Offered and provided healthcare services (blood pressure checks, (dtap, flu, pneumonia, and
shingles) according to New York state law and company policies.
 Recommend medication changes (medication review) and consultation to optimize drug
compliance and therapy.
 Attended daily or sometimes weekly meetings to update and report to management and Senior
members of Company on store’s budgets/financial accruements and concerns.
Pharmacy Supervisor
Pharmacy Supervisor
February 2007 - March 2009
Rite Aid Corporation | New York, New York 10027
Description:
 Ensured safety and quality fill of medications.
 Responsible for pharmacy operations including but not limited to planning, organizing, and
supervising of daily activities according to federal/state law.
 Monitored patient medication compliance and over-usage patterns.

2.  Supervised/ scheduled pharmacy staff members including pharmacy technicians/interns,
pharmacy clerks, and other pharmacist on staff.
 Ensured proper management of patient records and pharmacy files.
 Maintained appropriate inventory on pharmaceutical and medical supplies.
 Identify patient’s drug­related problems and effectively communicate with physicians and other
healthcare practitioners.
 Provided immunization services and health awareness for in-store patients and local community
events.
 Oversaw and lead numerous third party audit as well as internal inventory audits.
 Oversaw daily learning/educational training for Sanford Brown technician program and Touro
College of Pharmacy.
Staff Pharmacist
Floater Pharmacist
December 2006-March 2007
Walgreens/ Jersey City, New Jersey
Description:
 Verified accuracy and completeness of information on prescriptions and refills.
 Interpreted and validated the quality and effectiveness of prescription regiments prior to
dispensing.
 Provided critical information and advice to customers regarding possible drug interactions and
side effects.
 Advised customers on selection of OTC medications while promoting store brands.
 Extended patient engagement with extra counseling and follow up adherence calls.
 Appropriately resolved customer issues, questions, and concerns.
 Communicated with all customers and staff in a pleasant and professional manner.
 Oversaw pharmacy techs/staff during medication preparation and distribution activities to provide
safe and efficient care to patients.
 Conducted drug utilization reviews, drug interventions, and therapy management.
 Collaborated closely with healthcare professionals to monitor and assess the quality of drug
therapy regimens.
 Maintained pharmacy inventory level by ordering necessary medications and supplies. Verified
delivery against purchase orders.
 Directed operations to increase efficiency and minimize patient wait time.
 Served as a support to supervisor/staff in terms of pharmacy operations of all aspects which
included but not limited to: patient safety, pharmacy professional practice, regulatory
requirements, quality assurance, personnel management, inventory management, financial
profitability, loss prevention, and workflow management.
EDUCATION & TRAINING
Doctor of Pharmacy, University of Tennessee Health Science Center, Memphis, TN (2006) PharmD
degree
August 2002 - May 2006
University of Tennessee Health Science Center | Memphis, Tennessee
Bachelor's, Major: Biology/Chemistry, Delta State University, Cleveland, MS (2002) Bachelor's
Degree,
B.S. Biology/Chemistry
June 1997 - May 2002
Delta State University | Cleveland, Mississippi

3. High School Studies, Winona High School, Winona, MS (1997) May 1997 Winona High School |
Winona, Mississippi
AFFILIATIONS & COMMUNITY INVOLVEMENT
Delta Sigma Theta
American Pharmacist Association
ACHIEVEMENTS
Duane Reade Pharmacist of the Year
BS Immunizer
MTM certified
Regulatory Specialist
Medical coding certified