Single Window Conference Douala - 2014

1. Summary and Recommendations:
the SW Peer-Review Project
Dr. Somnuk Keretho
Director, INOVA
Kasetsart University, Bangkok
Workshop on the impact of single windows on the passage of
goods across ports and on the trade facilitation in general
Douala, Cameroun, 08-11 September 2014.

2. 3
1. Continuous Improvement Approach
for Trade Facilitation and SW
1.Assessment
(Understanding
the as-is process, e.g.
strength, weaknesses,
Improvement opportunities)
2. Improvement Plan
(analyzing and prioritizing
the improvement
measures, e.g. proposing
“to-be” process)
3. Implementation
of the new “to-be” process
4. Change Adoption
of the new
environment

3. 4
2. AACE/WB Assessment Project
Project: Building an Effective Single Window for International Trade –
Country Progress Assessment and Benchmarking
for SW Development support by World Bank
Objectives: To assess and peerly review the SW of participating countries
on 1. the national context
2. what processes/functions provided by SW
3. the usage/adoption statistics,
4. impacts/benefits and
the sharing these lessons learnt among the peers and countries.
Overall Methodology:
Step 1: Country self-assessment
Step 2: Onsite Peer Review Week
Step 3: Path of improvement, an international SW conference
and national conference in each country for sharing lessons learn,
communicating and gaining understanding and buy-in from the community for further improvement

4. 5
Country Peer Review Summary
Assessment Topics Cameroon Ghana Madagascar Mauritius Senegal
Model of SW Formalities Formalities Formalities CCS Formalites
National Insitituion PM’s mandate
for impementing
paperless
procedures for
foreign trade
Trade
Facilitation
Policy 2005,
Customs
Automation Law
2002
Mandate is
derived from the
Customs
mandate.
An over-arching
Act for the
promulgating of
the SW operation
is underway.
Customs
Regulation for
CCS
GAINDE2000
a PPP entity,
mandated by
MOF
Collaboration Platform High-level
streeting
committee,
technical
secretary, GUCE
Board Members,
and general
assessbly
High-level
stakholder
intreaction
sessions
quarterly (gov
agencies,
customs,
traders, shipping
lines, F/F, etc)
Excellent
relationship with
stakeholders.
Regular meetings
are conducted.
Yearly
satisfaction
surveys
performed.
Some
stakeholders are
members of the
board of
directors.
Monthly port
meetings
conducted
between
stakeholders.
Senior-level
Steering
Committee of
government
amd
business,
Project
Management
Committee,
Development
team,
Board
Member from
CGPID and
key business
associations

5. 6
Country Peer Review Summary
Assessment Topics Cameroon Ghana Madagascar Mauritius Senegal
Legal Framework E-Commerce
Law, E-
Communication
Law,
CyberCrime/Cyb
er Security Law
(data protection
law, and foreign
law is still
drafting),
2014 Decree of
the usage of SW
platform for
foreign trade
operations,
Mandates for e-
manifest, DI.
CIVIO, e-
payment, e-
insurance.
E-Transaction
Law 2008
E-transaction
laws, cybercrime
and data
protection laws
are under
preparation.
MOUs signed
between different
pareties to use
the system.
E-transaction,
cyber crime, data
protection law
E-transaction,
cyber crime,
data
protection law
SW Operator GUCE GCNet Gasynet MACCS GAINDE2000

6. 7
Country Peer Review Summary
Assessment Topics Cameroon Ghana Madagascar Mauritius Senegal
Processes/Functions e-Manifest,
e-DI,
e-CIVIO,
Semi e-Payment,
e-Insurance,
e-PIVO (a
harmonized form
of e-CICIO & e-
DI),
e-Customs
Declaration
Sharing with
stakeholders,
Container
tracking
(unloading &
deliver statuses),
Duty and taxes
simlulator,
UCR,
Pre-clearance
Import e-
Declaration,
paperless
applications for
inspection and
Valuation
reports,
E-Maniifest
(Master &
House), e-
Permits and
Exemptions,
Customs e-
Declaration,
e-DO
exchanging with
Terminal
Operations,
Consilidated e-
Payment (e.g.
Customs Duties,
Taxes, Fees),
insurance bonds
for transit goods,
container
transfer between
main port and
ICD, e-tracking
of transit goods
Online and
papaerless
permits
Semi e-payment
Electronic
Delivery Order
Pre-import
Registration for
Exporters
(BSC)
CIVIO (pre-
importation
valuation for
second hand
cars)
Reports
Integration of
declaration
information with
payment and
cargo processes.
Advanced Cargo
Information to
Customs for Air
and Ocean
cargoes and
shipments
Real time
tracking and
visibility of
cargoes and
shipments
Electronic
Delivery Order
Secured Delivery
of containers
Real time Gate-
in and Gate-out
of containers in
Port
Ebunkering
eAWB
Electronic
data
submission
/regulatory
approvals,
consolidated
payment
online and
offline for
fees and
duties,
status
notification &
performance
reporting
services
during import
and export
procedures.
Traders
End-to-end
paperless
operations
except for
amendment
cases

7. 8
Country Peer Review Summary
Assessment Topics Cameroon Ghana Madagascar Mauritius Senegal
Adoption Statistics OGAs: Total: 10
OGAs, in SW 1,
= 10%
Customs
Commercial
Banks: 100%
Insurance
Companies:
100%
Destination
Inspection
Company: Total
1 = 100%
Port Authority:
Port Autonome
de Douala
Customs
Brokers/Customs
Clearing Agents:
70%
Shipping Lines:
100%
OGAs:: 50%
e-Manifest:
100%
e-Declaration:
100%,
Valuation reports
100%,
Handlers 100 %
Hauliers 100 %
Warehouses 10 %
F/F 100 %
Master B/L 100 %
House B/L 100 %
Master AWB
100%*
House AWB 100
%*
Customs
eclaration for Sea
Transhipment100%
Traders
Customs
agents,
shipping
lines, freight
forwarders,
banks,
insurance
companies,
the
inspection
company,
Customs
Administratio
n and almost
all other
foreigh trade-
regulated
agencies
Impacts: Time Reduction 24.3% About 50% (sea
and air
shipment)
68.1% (dwell time
reduction
2005/2012)
77.5% 69.2%
(import),
59.3%
(export)
Impacts: Cost Reduction NA NA NA 28.1% 41.7%
(import),

8. 9
Key Characteristics of Success
 Business community realizes the gaps and opportunities for improving
national trade competitiveness.
 Political good will and commitment at the highest-level government is
secured.
 Political will must be institutionalized, e.g. through setting national
strategic, national master plan, and/or legislation.
 Formal Inter-organizational collaborative platform with continuous
involvement of all key stakeholders
 Individual leadership with strong relationship with the community and
deep business process knowledge.
 Continously sharing of the vision with stakeholders at all levels
 Self-sustainable business model* for the SW operation in the long run.
 Continously reviewing, making recommendations, transforming the
recommendations into reality (to-be conditions) with passion.
* e.g. resources

9. 11
Overall Recommendations
For the participating countries
 Proposed recommendations from this P2P project should be
seroiusly reviewed and considered for actual adoption.
 Implementing IO measures to establish
the end-to-end paperless trade for the existing
e-transactions, and also implementing e-transactions for other
PGAs’ pre-clearance procedures.
 Creating the political will and mandates to extend the current
formality SW to cover
cargo-community related procedures at the major sea ports,
and air ports in the country (CCS functions).
 Still a lot of better to-be processes and more value-added
e-transactions can be further extended for both pre-clearance,
clearance and logisics, and post-clearance procedures.

10. 12
Overall Recommendations
For AACE and Donor/International Partners
A legal framework compendium consisting of the legal
regulations, processes, system functionalities and lessons
learnt be compiled and consolidated by all countries of the
review. This will provide an informed and comprehensive
guide for AACE members and other countries trying to build
or expand their Single Windows
Encouraging more countries to participate in the next
round of the SW peer-review assessment.
Continuously supporting capacity building through
lessons learn sharing sessions.

11. Thank You
Dr. Somnuk Keretho
Director, INOVA Institute
Kasetsart University, Bangkok
Workshop on the impact of single windows on the passage of
goods across ports and on the trade facilitation in general
Douala, Cameroun, 08-11 September 2014.