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Challenges with single window implementation - The Ghana experience - GCNET


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Presentation made during the "Sharing Experience session" on 15 march 2017 - 8th General Assembly of the African Alliance for Electronic Commerce, held in Nairobi.

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Challenges with single window implementation - The Ghana experience - GCNET

  2. 2. SINGLE WINDOW EVOLUTION IN GHANA • The Idea of single window for Trade facilitation in Ghana was mooted in the late 90s through the Ghana Gateway project under the auspices of Ministry of Trade and Industry • This led to public private partnership to establish a company to lead and implement SW for Ghana SW Implementation in Ghana Challenges Late 90s • This PPP arrangement led to the birth of Ghana Community Network Services Limited (GCNet) in 2000 – All institutional shareholders 38% public / 62% private In 2000
  3. 3. • Started operations in 2003 – Mandate to implement TradeNet and Ghana Customs Management System and operate the platform • TradeNet system enhanced to provide a platform for Government agencies and department for electronic issuance of permits and licenses needed for Trade processing • SW extended to Ghana Revenue Authority for electronic tax administration and also to Register General department for company registration SW Implementation in Ghana Challenges SINGLE WINDOW EVOLUTION IN GHANA
  4. 4. Trade Facilitation – Revenue Mobilisation – Business Registration – Tax Administration GRA / RGD MDAs Trading Community / Logistics Security / Government Agencies Financial Institutions GCNet ECOSYSTEM GCNet Single Window Platform Domestic Tax Company Registration Ghana Revenue Authority /RGD Customs Clearance Shipping Lines / GPHA / Terminals Trading Community / Logistics Destination Inspection Companies OMCs Permits Exemptions Regulatory Processes MDAs Cargo Monitoring Analytics Revenue Protection Security / Government Agencies Clearing Agents / Importers Insurance Companies Financial GEPP Banks
  5. 5. • 68 GRA Customs offices / DVLA / Banks • GRA DTRD sites – Total Number rolled out and TRIPS active: 22 Sites / 25 Offices – Total Number roll-out / ready for TRIPS: 6 Sites / 8 Offices – Total Number of Offices remaining: 36 Sites / 36 Offices (Mainly STOs • 4 RGD sites • 5 Data Centers • Web-enabled systems that can be accessed from anywhere in Ghana or globally • Infrastructure supported by GCNet • National reach of GCNet services Countrywide Geographical Coverage
  6. 6. • In 2015, Ghana government initiated Ghana National single window project, with the key objectives of: • Conducting a needs/GAP analysis to help establish a National single window, a more compassing system to cover Trade, port management etc • Establish a Blue print and road map to direct GNSW implementation in Ghana following the needs/GAP analysis • Provide the implementation and support for the GNSW • The GNSW policy and Roadmap has been developed and adopted by govt to guide all SW operation in Ghana. SW Implementation in Ghana Challenges Ghana National Single window Project GNSW
  7. 7. SW Implementation in Ghana Challenges The GNSW ARCHITECTURE
  8. 8. • Improve National Trade competitiveness through import/export/Transit procedures and document handling • Ghana to achieve complete implementation of WTO Trade facilitation agreement(Bali) checklist • Improve Ghana rankings in the World Bank Doing Business index • Reduce cost of business in Ghana. SW Implementation in Ghana Challenges Key Indexes of GNSW
  9. 9. SW Implementation in Ghana Challenges Challenges of single window implementation in Ghana
  10. 10. • GNSW Blue Print adopted by Government proposes changes in key processes and workflow. • How to implement these changes carrying along all players in the Trade/logistic processes • Streamlining of existing arrangement in the operational SW as well as internal operations at some key Government agencies SW Implementation in Ghana Challenges Implementation of the new processes flow and procedural changes as envisaged by GNSW Blue Print.
  11. 11. • Release and Clearance of Goods • Pre-arrival process- manifest submission from source, verification of trade document submitted by Trade operators SW Implementation in Ghana Challenges With the coming into force of TFA, how do we use the GNSW as a tool to effectively implement the requirement of the agreement as envisaged in GNSW blue print, major areas with difficulty will been the provision of parts of article 7 and 8 of TFA
  12. 12. • TFA requires National border authorities/agencies to cooperate and coordinate border controls and procedures to facilitate trade • Ghana is surrounded by Francophone countries with quite different Customs regimes and practices. • Currently working on general ECOWAS protocol to harmonise transit procedures to ease passage of goods within the borders. 41st GCNet Board Meeting Accra. Confidential National border cooperation
  13. 13. • SW ultimate goal is to create an integrated workspace for data exchange and business processes for all trade related activities ….. • To achieve this the single window technology deployment should be able to interface with all systems- interoperability of systems • Multiple players integration • Adequate IT infra at Government agencies for proper integration into the SW for seamless workflow SW Implementation in Ghana Challenges Integrating of Different systems
  14. 14. • Ghana like most developing countries drives about 50 % of its revenue from trade taxations • SW implementation is largely driven by Trade facilitation and this sometimes does not necessarily lead to revenue mobilization or increase in revenue for Government. • How do we balance TF implementation and Revenue mobilization with over reliance of Trade taxation in developing world. SW Implementation in Ghana Challenges TF vrs Revenue prioritization by Government
  15. 15. Thank You for Your Attention