TRADE FACILITATION: THE NEW ACCELERATORS_ WCO PRESENTATION_SINGLE WINDOW CONFERENCE 2016 MARRAKESH

1. AN ONLINE STEP-BY-STEP GUIDE TO TRADE-RELATED PROCEDURES
A TRADE FACILITATION TOOL FOR TRANSPARENCY AND SIMPLIFICATION
PROCEDURES, FORMS, REQUIREMENTS, CONTACTS AVAILABLE ONLINE
The Trade Portal

2. The Trade Portal is compliant with articles 1, 2, 3 and 4 of the
WTO Trade Facilitation Agreement (TFA).
Procedures are shown step-by-step, including all forms,
requirements, duties, taxes and fees, time frame and contact data (art. 1).
Traders can comment laws and regulations before entry into force (art.2),
request advance rulings (art.3) and present administrative and judicial appeal (art. 4)
Consultation
of Customs
Tariff
Request
for Advance
Ruling
Procedures
can be presented
for any combination
of these
elements
Administrative
and judicial
appeal
Comments
on proposed
regulations
Article 1 TFA
Article 1 TFA
Article 3 TFA
Article 4 TFA
Article 2 TFA

5. Select
procedure
criteria
Search
procedure

6. THE PROCEDURE PAGE
Key
Indicators
Milestones
Selected
procedure

7. THE MILESTONES OF THE PROCEDURE
See
detailed,
step-by-step
procedure
Forms,
requirements,
contacts, costs
and duration

8. PROCEDURES PRESENTED FROM THE USER'S POINT OF VIEW
Complete
list of all
steps in a
procedure
Every
interaction with a
civil servant is
considered
a step
Who
to see
Where
to go
Which
documents
you will
receive

9. Which
documents
to submit
How
much
to pay
Duration
of the step
Legal
justification
of the step
Every
interaction with a
civil servant is
considered
a step
PROCEDURES PRESENTED FROM THE USER'S POINT OF VIEW
Complete
list of all
steps in a
procedure

10. Send your
suggestions
to make
procedures
easier
Visit or
contact by
phone or email
the recourse
official
Send
complaints
about a step or
a procedure
through the
system
Messages
are automatically
dispatched to
authorities in
charge of
procedures
Every
interaction with a
civil servant is
considered
a step
PROCEDURES PRESENTED FROM THE USER'S POINT OF VIEW
Complete
list of all
steps in a
procedure

11. TRANSPARENCY OF PROCEDURES SUPPORTS THE WORK OF THE NTFC
Data from
each step is
compiled
in the summary
sheet
The system
makes it easier for
decision makers to
analyse the complexity
of the procedure as it is
experienced by the
trader and to detect
simplification
opportunities

12. TRANSPARENCY OF PROCEDURES SUPPORTS
THE WORK OF THE NTFC
Measurement
of complexity as it is
experienced by various
operators
Identification
of unnecessary
redundancies and
bottlenecks
Design of
simplification measures
and objectives
(reduction in the number of
steps, documents, costs)
Monitoring of
progress through up to
date information on
procedures

13. A CONTENT MANAGEMENT SYSTEM (CMS)
All texts,
colors, pictures
and logos of the
public interface
can be
modified
Procedures
can be
registered and
updated
Administration
rights can be
configured and
website can be
translated

14. FULL NATIONAL OWNERSHIP
System
installed on a
local server or in
the cloud
Unlimited
right to use and
configure the
system according
to local needs
Guidance
and training in
information
collection

15. Download
brochure

16. TRADEMARK EAST AFRICA
2nd Floor, Equatorial Fidelity CentreWaiyaki Way, Westlands - P.O. Box 313 00606 - Nairobi, Kenya
Tel. +254 20 423 5000 | info@trademarkea.com
UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT
Trade Facilitation Program/Business Facilitation Program
unctad.org/TF | businessfacilitation.org | TF@unctad.org | businessfacilitation@unctad.org
THANK YOU!