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Simplifying Trade Processes For Kenya Competitiveness
Implementation of the Kenya National SingleWindow
System
The KenyaTr...
PRESENTATION OUTLINE
 Introduction: Single Window System
 Who we are
 Objectives of Single Window System
 TRADENET Sta...
Who we are: Kenya Trade Network Agency
 A State Corporation
established in January 2010 vide
Legal Notice No 6 of 2011.
...
OUR GOALS
Reduce Cargo Dwell time at
the Port of Mombasa.
Reduce Cargo dwell time at
the Airports in Kenya.
Reduce Cargo d...
Objectives
 Improving service delivery to customers by reducing cargo
clearance times.
 Facilitating electronic interact...
Portal
www.kentrade-portal.com
OGAs Trade Community
• A single entry point for
all Import and Export
applications
• Regula...
KenyaTradeNet System
 KenyaTradeNet System is the Kenya National SingleWindow System.
 Number of system users has increa...
Project Status
• October 31, 2012 – Project Kick off
• October 31, 2013 – Kenya TradeNet System go live
• May 2, 2014 – Of...
TradeNet implementation
Approach
Streamline International Trade processes How?
Simplify Partner Government
Agencies (PGA) ...
Known Unknown
Changing ?
MANDATORY:THE CHANGE MANAGEMENT
PROCESS
SERVICES – 18 Modules implemented
Manifest Module
Risk Management
System
Data Validation &
Archive
Desktop Client
Authoriz...
TradeNet System Functions
• User management- User creation and access management
• Upload of documents in multiple formats...
Achievements
Early Wins
 Faster processing of Permits by Government Agencies.
 Increased visibility and transparency for Traders.
 C...
Usage of theTradeNet
Usage of theTradeNet Cont…
0
5
10
15
20
25
30
35
40
45
50
MILK EXPORTS
DVS
MILK IMPORTS
DVS
HIDES & SKINS
EXPORTS DVS
MEAT...
Stakeholders’ Feedback
1. The average number of processes/steps in processing
clients applications has reduced by almost 5...
1.
Institutionalization of Service Level Agreements (SLA) for all
Stakeholders using the platform
2.
Working with developm...
Challenges Mitigation
1. Change Management Developed and implemented a robust
change management strategy covering
the pre ...
Business
value
chain
Integration scope
Regional / Global SW
National SW
with all OGAs
Customs / Port
SW / PCS
Trade
EDI / ...
CIO100 Awards 2014:
Best Public Sector ICT Project
KENTRADE Contact Centre
23
“It always seems impossible until
it's done”
PERSEVERANCE
- Nelson Mandela
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Implementation of the Kenya National Single Window System_KENTRADE_SWC2016

SINGLE WINDOW CONFERENCE 2016 MARRAKESH

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Implementation of the Kenya National Single Window System_KENTRADE_SWC2016

  1. 1. Simplifying Trade Processes For Kenya Competitiveness Implementation of the Kenya National SingleWindow System The KenyaTradeNet System By:AmosWangora Chief Executive Officer - KENTRADE Electronic SingleWindow for Foreign Trade:“The requirement for an inclusive cooperation”
  2. 2. PRESENTATION OUTLINE  Introduction: Single Window System  Who we are  Objectives of Single Window System  TRADENET Stakeholders  Services  Implementation Status  The future
  3. 3. Who we are: Kenya Trade Network Agency  A State Corporation established in January 2010 vide Legal Notice No 6 of 2011.  Principal Objectives:  To Facilitate International Trade  To implement, operationalize and manage the Kenya Electronic Single Window System.  Parent Ministry:  National Treasury
  4. 4. OUR GOALS Reduce Cargo Dwell time at the Port of Mombasa. Reduce Cargo dwell time at the Airports in Kenya. Reduce Cargo dwell time at the Kenyan border posts. Additional Trade Facilitation services – E-Trade Portal 92% 24 hrs20% 42% 4AACE 2015 All rights reserved 1 hrs 3 days
  5. 5. Objectives  Improving service delivery to customers by reducing cargo clearance times.  Facilitating electronic interaction of all stakeholders in facilitating import and export business.  Reducing paper transactions by adopting electronic processing of Customs and related documents.  Adopting a modern and open transaction processing system that is capable of interfacing with other internal and external systems.
  6. 6. Portal www.kentrade-portal.com OGAs Trade Community • A single entry point for all Import and Export applications • Regulations and requirements • Integrate OGAs Kenya TradeNet System Information Portal
  7. 7. KenyaTradeNet System  KenyaTradeNet System is the Kenya National SingleWindow System.  Number of system users has increased – Over 7,500 registered system users.  Number of Beneficiaries – Over 40,000  38 stakeholders  30 Partner Government Agencies (PGAs at Ports and Borders)  2 Payment Gateways  Kenya Association of Manufacturers  Kenya International Freight & Warehousing Association  Shippers Council of East Africa (SCEA)  Association of Kenya Insurers (AKI)  Kenya Ship Agents Association (KSAA)
  8. 8. Project Status • October 31, 2012 – Project Kick off • October 31, 2013 – Kenya TradeNet System go live • May 2, 2014 – Official launch of the System. • 3 Project Phases  Phases 1A – Pre-clearance Documentation Modules  Phase 1B – Declaration Submission Module  Phase 2 – Permits Module  Phase 3 – Permits Module
  9. 9. TradeNet implementation Approach Streamline International Trade processes How? Simplify Partner Government Agencies (PGA) internal (back office) processes How? Operational TradeNet System Step 1 Step 2 Step 3 How? Business Process Re- engineering (BPR) of International Trade Process Business Process Re- engineering (BPR) of PGA Internal Processes Automation of Processes and integration with PGA systems Regional Integration How? Integration with the EAC Regional Block Step 4
  10. 10. Known Unknown Changing ? MANDATORY:THE CHANGE MANAGEMENT PROCESS
  11. 11. SERVICES – 18 Modules implemented Manifest Module Risk Management System Data Validation & Archive Desktop Client Authorization & Authentication Transwork Hub Trading Partner Registration Kenya ESWS System ePayment Facility Declaration Module SW Modules Crimson Trade Facilitation Suite KRA KPA InterfaceLayer SIMBA Standard XML or EDI Trading Community Banks OGAs (TBK, HCDA, KEBS etc) KESWSPortal Common Layer Master & Consignment Permits Permit Management & Approvals UCR Management Administration OGA Permits & License Management Security & Access Control Workflows Data & Management Information System Customer Management System Messaging Hub Network Billing System KWATOS Standard XML or EDI WeighBridge System Standard XML or EDI ePayment Gateway Standard XML or EDI System Admin Notification & Alerts Reporting Audit Trail
  12. 12. TradeNet System Functions • User management- User creation and access management • Upload of documents in multiple formats • Transmission and receipt of data to and from integrated systems • Transaction tracking through the Unique Consignment Reference Number (UCR) • Facilitation of Pre verification of Conformity data (COC) to relevant Agencies • Publishing of UCR link to relevant Government Agencies to provide visibility of attached documents.
  13. 13. Achievements
  14. 14. Early Wins  Faster processing of Permits by Government Agencies.  Increased visibility and transparency for Traders.  Compliance levels have gone up  Paperless (electronic) application for permits by traders 24/7 basis.  Paperless (electronic) processing and approval of permits by the PGAs.  Electronic confirmation of Payments and provision of multiple payments instruments via the KRA payment gateway.  Integrated Risk Management System available for use by the Partner Government Agencies.
  15. 15. Usage of theTradeNet
  16. 16. Usage of theTradeNet Cont… 0 5 10 15 20 25 30 35 40 45 50 MILK EXPORTS DVS MILK IMPORTS DVS HIDES & SKINS EXPORTS DVS MEAT IMPORTS DVS MILK EXPORTS DVS MILK IMPORTS DVS EXPORTS PERMIT PCPB IMPORT PERMIT PCPB COMMERCIAL IMPORT PERMIT PPB COMPARISON BETWEENTIMETAKENTO APPROVE PERMITS BEFORE AND AFTERTHE SINGLEWINDOW DAYS BEFORE TRADENET DAYS AFTER TRADE NET
  17. 17. Stakeholders’ Feedback 1. The average number of processes/steps in processing clients applications has reduced by almost 50%. 2. The average number of documents required for processing applications has reduced by about 30 – 50%. 3. The time taken to process clients requests has reduced by over 50% in some instances e.g. the Dairy Board. 4. The number of times a client needs to visit a Government Agency for a single application has been reduced to zero in a number of instances. 5. Cost savings due to reduced paper work & movement.
  18. 18. 1. Institutionalization of Service Level Agreements (SLA) for all Stakeholders using the platform 2. Working with development partners to support other Government Agencies to implement back end systems with a defined integration framework for the TradeNet system 3 Integration with a new Customs System 4. Supporting other Government Agencies to access equipment and wifi at ports and borders 5. Implementation of the Kenya E-Trade Portal Other Supporting Initiative
  19. 19. Challenges Mitigation 1. Change Management Developed and implemented a robust change management strategy covering the pre and post implementation 2. Slow resolution of issues that require intervention of multiple agencies.  Proposed inter-ministerial Steering Committee to offer an oversight role.  Signing of Service Level Agreements amongst Government Agencies involved in progress. 3 Majority of Government Agencies do not have systems (Some PGAs lack capacity use the system across the country e.g. low internet , lack of ICT equipment)  Support to acquire internet and computer equipment for PGAs at borders 4. Conflicting mandates by some Government Agencies  Requires harmonization of the legal framework and coordinated effort from all Government agencies within theTrade sector. Challenges
  20. 20. Business value chain Integration scope Regional / Global SW National SW with all OGAs Customs / Port SW / PCS Trade EDI / VANTradepoint Portals Customs System Customs Automation Era Start of Trade Information Start of Trade Info Exchng Limited B2G Nationwide Single Window B2G / G2G N2N 71 Economies have a Single Window (compared with 49 in 2012) Kenya TradeNet Regional Integration of SWS
  21. 21. CIO100 Awards 2014: Best Public Sector ICT Project
  22. 22. KENTRADE Contact Centre
  23. 23. 23 “It always seems impossible until it's done” PERSEVERANCE - Nelson Mandela

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