Implementation of the Kenya National Single Window System_KENTRADE_SWC2016
Simplifying Trade Processes For Kenya Competitiveness
Implementation of the Kenya National SingleWindow
The KenyaTradeNet System
Chief Executive Officer - KENTRADE
Electronic SingleWindow for Foreign
Trade:“The requirement for an inclusive
Introduction: Single Window System
Who we are
Objectives of Single Window System
Who we are: Kenya Trade Network Agency
A State Corporation
established in January 2010 vide
Legal Notice No 6 of 2011.
To Facilitate International
operationalize and manage
the Kenya Electronic Single
Reduce Cargo Dwell time at
the Port of Mombasa.
Reduce Cargo dwell time at
the Airports in Kenya.
Reduce Cargo dwell time
at the Kenyan border posts.
Additional Trade Facilitation
services – E-Trade Portal
4AACE 2015 All rights reserved
Improving service delivery to customers by reducing cargo
Facilitating electronic interaction of all stakeholders in facilitating
import and export business.
Reducing paper transactions by adopting electronic processing of
Customs and related documents.
Adopting a modern and open transaction processing system that is
capable of interfacing with other internal and external systems.
OGAs Trade Community
• A single entry point for
all Import and Export
• Regulations and
• Integrate OGAs
Kenya TradeNet System Information Portal
KenyaTradeNet System is the Kenya National SingleWindow System.
Number of system users has increased – Over 7,500 registered system users.
Number of Beneficiaries – Over 40,000
30 Partner Government Agencies (PGAs at Ports and Borders)
2 Payment Gateways
Kenya Association of Manufacturers
Kenya International Freight & Warehousing Association
Shippers Council of East Africa (SCEA)
Association of Kenya Insurers (AKI)
Kenya Ship Agents Association (KSAA)
• October 31, 2012 – Project Kick off
• October 31, 2013 – Kenya TradeNet System go live
• May 2, 2014 – Official launch of the System.
• 3 Project Phases
Phases 1A – Pre-clearance Documentation Modules
Phase 1B – Declaration Submission Module
Phase 2 – Permits Module
Phase 3 – Permits Module
Streamline International Trade processes How?
Simplify Partner Government
Agencies (PGA) internal (back
Business Process Re-
engineering (BPR) of
International Trade Process
Business Process Re-
engineering (BPR) of PGA
Automation of Processes and
integration with PGA systems
How? Integration with the EAC
MANDATORY:THE CHANGE MANAGEMENT
SERVICES – 18 Modules implemented
Data Validation &
Kenya ESWS System
Crimson Trade Facilitation Suite
OGAs (TBK, HCDA,
UCR Management Administration
OGA Permits & License Management
Security & Access Control
Data & Management
Messaging Hub Network Billing System
Notification & Alerts
Reporting Audit Trail
TradeNet System Functions
• User management- User creation and access management
• Upload of documents in multiple formats
• Transmission and receipt of data to and from integrated
• Transaction tracking through the Unique Consignment
Reference Number (UCR)
• Facilitation of Pre verification of Conformity data (COC)
to relevant Agencies
• Publishing of UCR link to relevant Government Agencies
to provide visibility of attached documents.
Faster processing of Permits by Government Agencies.
Increased visibility and transparency for Traders.
Compliance levels have gone up
Paperless (electronic) application for permits by traders 24/7 basis.
Paperless (electronic) processing and approval of permits by the
Electronic confirmation of Payments and provision of multiple
payments instruments via the KRA payment gateway.
Integrated Risk Management System available for use by the Partner
Usage of theTradeNet Cont…
HIDES & SKINS
COMPARISON BETWEENTIMETAKENTO APPROVE PERMITS BEFORE AND AFTERTHE
DAYS BEFORE TRADENET DAYS AFTER TRADE NET
1. The average number of processes/steps in processing
clients applications has reduced by almost 50%.
2. The average number of documents required for
processing applications has reduced by about 30 – 50%.
3. The time taken to process clients requests has reduced
by over 50% in some instances e.g. the Dairy Board.
4. The number of times a client needs to visit a
Government Agency for a single application has been
reduced to zero in a number of instances.
5. Cost savings due to reduced paper work & movement.
Institutionalization of Service Level Agreements (SLA) for all
Stakeholders using the platform
Working with development partners to support other
Government Agencies to implement back end systems with a
defined integration framework for the TradeNet system
Integration with a new Customs System
Supporting other Government Agencies to access equipment
and wifi at ports and borders
5. Implementation of the Kenya E-Trade Portal
Other Supporting Initiative
1. Change Management Developed and implemented a robust
change management strategy covering
the pre and post implementation
2. Slow resolution of issues that require
intervention of multiple agencies.
Proposed inter-ministerial Steering
Committee to offer an oversight role.
Signing of Service Level Agreements
amongst Government Agencies
involved in progress.
3 Majority of Government Agencies do not
have systems (Some PGAs lack capacity
use the system across the country e.g.
low internet , lack of ICT equipment)
Support to acquire internet and
computer equipment for PGAs at
4. Conflicting mandates by some
Requires harmonization of the legal
framework and coordinated effort
from all Government agencies within
Regional / Global SW
with all OGAs
Customs / Port
SW / PCS
EDI / VANTradepoint
B2G / G2G
71 Economies have a Single
(compared with 49 in 2012)
Regional Integration of SWS
CIO100 Awards 2014:
Best Public Sector ICT Project