This document provides a summary of Sufaid Elampilavil's work experience and qualifications. He has over 10 years of experience as a Senior SAP and IT Infrastructure Administrator. Currently he works for Al Seer Group of Companies in the UAE and Oman, where his responsibilities include managing their SAP systems, servers, storage, backups, networking, security and other IT infrastructure. He has extensive expertise in SAP Basis administration, Windows and SQL administration, virtualization, storage, networking and security.

1. Sufaid Elampilavil
Senior SAP / IT Infrastructure Administrator
Professional Summary
A Senior SAP / IT Infrastructure Administrator with over 10 years’ experience in System and Network
Administration, SAP Basis NetWeaver and Infrastructure Support, ECC 6.0 and BW 7.4 Basis Administration,
Managing SAN Storage and Fiber Switch, Dell Library and Backup, SAP HANA & BO Basis Support, LAN,
WAN, VPN, Cisco Routers and Switches, Managing Network Securities and Firewalls, Microsoft SQL
Database Administration and Windows Client/Server Technologies. Well experienced and proven track of
managing Corporate IT Infrastructure and System Integration.
Career Expertise
1. Al Seer Group of Companies, U.A.E. & Oman 2007-Present
Al Seer Group of companies is a renowned group having operations in UAE, Oman and
Tanzania. Spinneys and Al Fair chain of supermarkets, Al Seer Trading Agencies, Arabian Oasis
Food Company, Oman United Agencies, Fine Fair Trading, Europacific, and Afri Tea Tanzania
are some of the partner companies.
My activities under current job profile are:
 SAP Basis Administrator
 SAP Servers & Infrastructure
 SAP BO & HANA Basis Support
 Windows & SQL Cluster Admin
 B2B System Integration
 Managing DR Site & Systems
 Administrating Dell & IBM Servers
 Managing HP Blade Servers
 Managing Cisco Routers & Switches
 NAT, VLANs and Access Lists
 BlackBerry BES 10 & Citrix Servers
 Data Centre In-Charge
 Managing SAN Storage & Switches
 Network & Security Administrator
 Backup Admin (NetBackup & Tivoli)
 Backup Tape Library (Dell & IBM)
 MS AD & Domain Admin
 MS Exchange Email Server Admin
 Checkpoint Firewall, VPN and LL link
 Hyper-V Virtual Servers Implementation
 Cisco IPT Call Manager Admin
 File Server, WSUS, ISA Servers Admin
SAP Expertise
 SAP Administration on Windows environment with a DEV/QA/PRD systems landscape
 SAP BO - User Security, BASIS Support&Administration in a DEV/QA/PRD landscape
 HANA - User Security, BASIS Supports on Suse Linux in a DEV/QA/PRD landscape
 Performed system refresh from PRD to QAS, PRD to SBox (Test System) and DR Copy
 Configuration, Administration and Troubleshooting of Transport Management System
 Importing transport requests using STMS and Applying SAPNote as per the requirement
 Applying Support Pack using SPAM, Kernel upgrade and SAP add-ons through SAINT
 Job management:Creating, Scheduling background jobs and resolving if any issue occurs
 Monitoring CPU utilization, file system, disk space, analyzing top CPU users and memory
 SAP User Management: Creating and Managing Users, Creating &Assigning User Profiles
 SAP Security Administration: Creating, Managing and Assigning Authorization & Secuirty
 SQL database administration: index rebuilding,updating statistics,and monitoring database
 Conduct load balancing across Central Instance and active application server&monitoring
 Creating and Maintaining System profile parameter setting for better system performance
 Setting up printers and troubleshooting of printing problems & monitoring printer spool
Career Objectives
Aiming for an innovative,
challenging, responsible
and regarding career
where there is a scope for
upgrading skills and
knowledge and where I
can take part in the
growth of the
organization.
Contact
+97150-3091267
Sufaid@gmail.com
P.O.Box. No: 31587
Dubai - U.A.E
Recently Managed
Technology

2.  Working and Establishing with OSS connections using SAP routers
 Raising OSS messages to SAP, Opening Remote connection in OSS
 Maintaining service connections & credential in service marketplace
 Creating developer keys and generating access keys for SAP objects
 Day to day support for Dev, Testing and Prod. System environment
 Monitoring backups and investigate the log for unsuccessful backup
 SAP License management – Request and Maintenance of Licenses
 Designed and implemented Disaster Recovery Site(DRTest) for SAP
 Installation, configuration and deploying of solution manager 7.1.
 RFC configuration and troubleshooting issues related to RFC if any
 Monitoring Systems: Dump Analysis, Work load analysis, SAP locks
 Monitoring OS & Database, Logs for any issues and resolving them
 Installation & Configuration of SAPRouter and integrated with SAP
Key Projects and Achievements
Performed a major role in the migration of SAP and Exchange servers to new
datacenter of Al Seer Corporate office. Installed and configured DELL Power Edge Servers
(including the model 1950, 2900, 2950), Dell Library, EMC Storage, SAN Fiber Switch, ISA,
WSUS, MS Exchange Mail Server, Cisco Core Switch and Networking for the datacenter.
Upgraded Check Point VPN server and created policies for securing the WAN.
Implementation of Al Seer Corporate IT Infrastructure and Data Center
I was Core Team Member in the designing and implementing of the IT
Infrastructure and Data Center in Al Seer Cooperate Office. The Network Cabling, Cisco Core
& Edge Switch Configuration, VLAN implementation, Wireless LAN, SAP Hardware Upgrade,
the installation of Checkpoint Firewall, Cisco IP Telephony, VPN Connection and WAN are
included in the IT infrastructure implementation. The Data Centre has the feature of AKCP
Security System, Two CCU Cooling System, Two UPS System, Auto Power-On Generator,
Cisco Smart Care Monitoring System, Dell Power Edge Server, HP Blade System, Dell EMC
SAN Storage, Dell ML 6020 Library, Blackberry Server, Checkpoint Firewall UTMs and so on.
SAP BO Implementation
I performed the major role as technical head in the implementation of SAP HANA and SAP
Business Objects. Windows Clustering, SQL 2012 Clustering, Web Server Implementation, IBM
X5 Series Server Configuration with Windows 2012, EMC SAN Storage Configuration,
Network Security implementation, HANA Server Installation and Configuration, Barracuda
Load Balancer integration, Tivoli Backup Solution are the major parts done in this project.
Disaster Recovery Implementation
Implemented the disaster recovery site in Abu Dhabi including SAP, BW and other Production
Systems. Performed a major role as a Project Technical Head in DR site implementation.
Symantec NetBackup Implementation and Upgrade
I did the major role in the implementation of the Backup System for SAP and Other Production
Systems in 2010. The NetBackup infrastructure has the Dell ML 6020 Library, Ultrium Media
Tapes and Dell EMC SAN Storage. And the NetBackup upgrade from 6.0 to 7.7.3 project
headed and integrated with Dell Compellent Storage in 2016.
New GL Migration
Assigned as Project Manager for the New GL upgrade in ECC 6.0 SAP landscape consists of
SandBox, Dev, QA, Production and DR Systems. Performed System Refresh, Patch Updates,
Educational Qualification
Graduation BSc.
Computer Science,
Calicut University 2005.
+2 Computer Science,
Board of Higher
Secondary Educat. 2002.
S.S.L.C
Public Board Exam.2000.
Professional Course
Completed
Microsoft Certified in
System Engineering
(MCSE) from Jetking
Bangalore
Cisco Certified Network
Associate (CCNA) from
Jetking Bangalore
Checkpoint Certified
Security Administration
(CCSA) from COMSEC
Dubai
Personal Profile
Sufaid Elampilavil
DOB: 29 June 1983
Sex: Male
Nationality: Indian
Marital status: Married
Religion: Islam
Permanent Address:
Elampilavil (house)
P.O.: Iringannur, 673514
Calicut, Kerala - India
Passport#: h3254981
Visa Status: UAE residence
Driving License: UAE valid
Language Known
To read & write: English,
Hindi, Malayalam and
Arabic
To speak: English, Hindi,
Malayalam, and Tamil
Hobbies
Literature & Travelling

3. Add-on Installation, Manual Transport, DB Index Creation, Update Statistics and setup OSS
remote connectivity.
SAP EHP7 Upgrade & SAP Hardware Migration
Performed a major role as Technical Team Head in SAP Upgrade from ECC6.0 EHP0 on
Windows2003/SQL2005 to ECC6.0 EHP7 on Windows2012/SQL2012 and BW3.1 on
Windows2003/SQL2005 to BW7.4 on Windows 2012/SQL 2012.
This project has three phases for ECC & BW, that is SP update, OS & DB migration/hardware
migration and EHP7 upgrade including the systems of SandBox, Dev, QA, Production & DR.
Performed SP update, SQL & Windows cluster installation, SAP Installation & Homogeneous
Copy, EHP7 upgrade, BW7.4 technical upgrade, setup RFC & TMS for both SAP & BW
landscape and NetBackup integration for SAP backup. The three phases upgrade deployed in
SandBox, Development, Quality, Production and DR Systems. Resolved all end users
complaints (functional error, printer error, buffering issues, printer installation) and completed
fine tune for better performance and maintained SAP parameters for the same.
SAN Storage Migration
Installed and Configured Dell Compellent Storage with new Brocade Fiber Switch along with
Dell Team.
Migrated all data from Dell EMC to Dell Compellent and integrated new storage with all
existing servers and virtual servers.
Hyper-V implementation (Migration Physical Servers to Virtual)
Installed and Configured Two Hyper-V environment. One is with two hosts & 6 virtual
machines and another one is 3 hosts & 12 virtual machines.
Migrated selected production servers and web servers to Hyper-V platform.
2. Soppnox Solutions, Bangalore 20005-2007
Soppnox Solutions being a service provider which is of responsible for support and maintenance
of its clients IT infrastructures and services including support for hardware, network and
software (application support) as per AMC and other SLA.
Designation : System Administrator
 LAN/WAN/VPN Network Services  PC Desktop Systems
 Applications Systems  Database Administration
 Internet/Email Design & Operations  Help Desk Operations
 Technical support to field engineers  Managing Windows 2003 server environment
 Configuring and Deploying Antivirus  Configuring & Troubleshooting N/W Printer
 Terminal Services & Shadow Copies  Troubleshooting Internet/Intranet Issues
 System Maintenance & Upgrade  New network setup in various institutions
References:
Mr. TKG Nair - IS Manager, Al Seer Group L.L.C
mobile: 00971 50 6502418, email: nair.tkg@alseer.com
Declaration
I, sufaid hereby declare that the above-furnished information is correct and true to the best of
my knowledge. I always satisfied my superiors, of areas that I worked. That always keeps my
confident high at position to take the challenges.
Place: (Sufaid Elampilavil)
Date:
Personal Strengths
Comprehensive problem
solving abilities, my
confidence, diligence at
work, optimistic,
willingness to learn, team
facilitator
Technical Skills & Recent
Technical Training
SAP ECC 6.0
SAP NetWeaver
SAP BO on Windows
SAP HANA on Suse Linux
Checkpoint Firewall&VPN
EMC SAN Storage
Dell Compellent SAN
SAN Fiber Switch Brocade
MS Exchange 2007
Windows ADS
SQL Server DB Admin
Checkpoint R77 on Gaia
Cisco IPT Admin
Symantec NetBackup
Dell ML6020 Tape Library
IBM Tivoli & Library
Citrix Server
Blackberry BES 10
Windows Clustering
Hyper-V Virtual Servers
Fortinet Firewall Solutions
Sonicwall Firewall
ISA Server
WSUS Server
Cisco Switches and Routers
Cisco Smart Care
SQL Server Cluster
Visual Basic 6.0
Dell Servers
HP Servers
IBM Servers
Windows Client OSs
Windows Server OSs
Suse Linux
Wireless Networks
VLAN, DNS, DHCP