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Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
What Quant Researchers
Must Learn from Qual
Researchers
Sue York
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Traditional Quantitative
Random Representative Samples
Findings generalised from the sample to the
population
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
The Problem?
“Most commercial market research does not
approximate to random probability sampling”
Ray Poynter, HOSMR
“Random is not a scalable option anymore”
Stan Sthanunathan, Coca Cola
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
What does this mean?
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Non-Representative Samples?
Sounds like . . . ?
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Old MR
Validity
Reliability
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Trustworthiness
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Triangulation
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Sampling
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Sampling Strategies
Purposeful
Those you can learn the most from
Considering objectives
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Extreme Case
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Intensity Sampling
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Maximum Variation Sampling
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Typical Case
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Critical Case
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Reflexivity
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Ideas
•  Remember objectives
•  Trustworthiness
•  Triangulation
•  Non-representative samples
•  Sampling Strategies
•  Reflexivity
Sue	
  York,	
  The	
  Future	
  Place,	
  Australia	
  
Part	
  1:	
  Session	
  3,	
  Convenor	
  Greg	
  Coops,	
  Chair	
  Ray	
  Poynter,	
  schedule	
  =	
  5:52am	
  to	
  6:17am	
  (GMT/London)	
  
Q & A
Sue York and Ray Poynter

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Sue York - Festival of NewMR - 2010

  • 1. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   What Quant Researchers Must Learn from Qual Researchers Sue York
  • 2. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Traditional Quantitative Random Representative Samples Findings generalised from the sample to the population
  • 3. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   The Problem? “Most commercial market research does not approximate to random probability sampling” Ray Poynter, HOSMR “Random is not a scalable option anymore” Stan Sthanunathan, Coca Cola
  • 4. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   What does this mean?
  • 5. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Non-Representative Samples? Sounds like . . . ?
  • 6. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Old MR Validity Reliability
  • 7. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Trustworthiness
  • 8. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Triangulation
  • 9. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Sampling
  • 10. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Sampling Strategies Purposeful Those you can learn the most from Considering objectives
  • 11. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Extreme Case
  • 12. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Intensity Sampling
  • 13. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Maximum Variation Sampling
  • 14. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Typical Case
  • 15. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Critical Case
  • 16. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Reflexivity
  • 17. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Ideas •  Remember objectives •  Trustworthiness •  Triangulation •  Non-representative samples •  Sampling Strategies •  Reflexivity
  • 18. Sue  York,  The  Future  Place,  Australia   Part  1:  Session  3,  Convenor  Greg  Coops,  Chair  Ray  Poynter,  schedule  =  5:52am  to  6:17am  (GMT/London)   Q & A Sue York and Ray Poynter