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MADE to STICK
SUCCESs Model
A sticky idea is understood, it’s remembered, and it changes something. Sticky ideas of all kinds—ranging from the “kidney thieves” urban
legend to JFK’s “Man on the Moon” speech—have six traits in common. If you make use of these traits in your communication, you’ll make
your ideas stickier. (You don’t need all 6 to have a sticky idea, but it’s fair to say the more, the better!)


    PRINCIPLE 1              PRINCIPLE 2               PRINCIPLE 3            PRINCIPLE 4                 PRINCIPLE 5                PRINCIPLE 6




  SUCCESs
     SIMPLE               UNEXPECTED                  CONCRETE                CREDIBLE                  EMOTIONAL                     STORIES

Simplicity isn’t about   To get attention,        To be concrete, use       Ideas can get              People care about            Stories drive action
dumbing down, it’s       violate a schema. (The   sensory language.         credibility from           people, not numbers.        through simulation
about prioritizing.      Nordie who ironed a      (Think Aesop’s            outside (authorities       (Remember Rokia.)           (what to do) and
(Southwest will be       shirt…) To hold          fables.) Paint a mental   or anti-authorities)       Don’t forget the            inspiration (the
THE low-fare airline.)   attention, use           picture. (“A man on       or from within, using      WIIFY (What’s In It         motivation to do it).
What’s the core of       curiosity gaps. (What    the moon…”)               human-scale statistics     For You). But identity      Think Jared. Spring-
your message? Can        are Saturn’s rings       Remember the Velcro       or vivid details. Let      appeals can often           board stories (See
you communicate it       made of?) Before your    theory of memory—try      people “try before         trump self-interest.        Denning’s World Bank
with an analogy or       message can stick,       to hook into multiple     they buy.” (Where’s        (“Don’t Mess With           tale) help people see
high-concept pitch?      your audience has to     types of memory.          the Beef?)                 Texas” spoke to             how an existing
                         want it.                                                                      Bubba’s identity.)          problem might
                                                                                                                                   change.
www.MADE to STICK.com                                                             © 2008 by Chip and Dan Heath. All rights reserved. Do not replicate without written permission.

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Success Model

  • 1. MADE to STICK SUCCESs Model A sticky idea is understood, it’s remembered, and it changes something. Sticky ideas of all kinds—ranging from the “kidney thieves” urban legend to JFK’s “Man on the Moon” speech—have six traits in common. If you make use of these traits in your communication, you’ll make your ideas stickier. (You don’t need all 6 to have a sticky idea, but it’s fair to say the more, the better!) PRINCIPLE 1 PRINCIPLE 2 PRINCIPLE 3 PRINCIPLE 4 PRINCIPLE 5 PRINCIPLE 6 SUCCESs SIMPLE UNEXPECTED CONCRETE CREDIBLE EMOTIONAL STORIES Simplicity isn’t about To get attention, To be concrete, use Ideas can get People care about Stories drive action dumbing down, it’s violate a schema. (The sensory language. credibility from people, not numbers. through simulation about prioritizing. Nordie who ironed a (Think Aesop’s outside (authorities (Remember Rokia.) (what to do) and (Southwest will be shirt…) To hold fables.) Paint a mental or anti-authorities) Don’t forget the inspiration (the THE low-fare airline.) attention, use picture. (“A man on or from within, using WIIFY (What’s In It motivation to do it). What’s the core of curiosity gaps. (What the moon…”) human-scale statistics For You). But identity Think Jared. Spring- your message? Can are Saturn’s rings Remember the Velcro or vivid details. Let appeals can often board stories (See you communicate it made of?) Before your theory of memory—try people “try before trump self-interest. Denning’s World Bank with an analogy or message can stick, to hook into multiple they buy.” (Where’s (“Don’t Mess With tale) help people see high-concept pitch? your audience has to types of memory. the Beef?) Texas” spoke to how an existing want it. Bubba’s identity.) problem might change. www.MADE to STICK.com © 2008 by Chip and Dan Heath. All rights reserved. Do not replicate without written permission.