Subscribed 2016: 100 Years Young

•Download as PPTX, PDF•

0 likes•1,065 views

Brands we know and love are creating new business models anchored on recurring revenue. Leaders from the most powerful and recognizable brand names in the world apply lessons from the startup world to 100-year old businesses. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Business

welcome
meet today’s panel
page
02
Leigh Zarelli
Sr. VP Consumer Brands
Houghton Mifflin Harcourt
Rich Ingle
Senior Manager Sales IT
IBM
Monika Saha
VP Marketing
Zuora

6 enablers of transformational
change
within any organization
page
03
01
a strong compelling reason
A strong, compelling reason to motivate
transformational change 04
put the customer at the
centerThe need to put the customer at the center
of the transformation equation.
02
a clear vision and
strategyA clear vision and strategy, but with room
for agility and iteration 05
proving success with
skepticsThe importance of demonstrating to
skeptics that different actions can lead to
different results
03
a multi-year journey
The patience to know that transformation is
a multi-year journey 06
over-communication
The need to over-communicate to
employees, customers, stakeholders,
shareholders

a strong compelling
reason
external market factors, industry shifts and
changes in buyer preferences that create a compelling
reason for change.

a bold vision … but with room for
iteration
embracing agile iteration within an established
enterprise

transformation : a multi- year
journey
managing expectations during a multi-year transformation

putting the customer at the center
designing and delivering an engaging
experience for a new set of customers and buyers

proving success with skeptics
the importance of demonstrating to skeptics that
different actions can lead to different results

over-communication
The need to over-communicate to employees,
stakeholders, customers during times of change

Check out Zuora Academy for more great info and actionable
advice.
All the info you need to build and run
an amazing subscription business.
https://www.zuora.com/academy/

As business accelerates, it brings new demands and challenges. Are you prepared to keep up with the velocity of internal organizational change, competitive dynamics, and rapidly evolving customer requirements? Marc Diouane, President of Zuora, and Brian Kelly, CEO of Kissmetrics share successful strategies for building, running and scaling subscription businesses. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2016: The Enterprise Shift - From a Perpetual to a Subscription Bu...

Zuora, Inc.

Transforming a traditional enterprise business into a subscription business requires a huge shift - from product focus to customer focus. Learn the 6 core steps to building a subscription business from Wolters Kluwer, a global corporation that successfully made the shift. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2015: The CFO Summit

Zuora, Inc.

Subscribed 2016: Monetizing Subscription Services

Zuora, Inc.

How can you monetize subscriber relationships? Learn how to align market demands, organizational goals, and customer experience requirements to drive your pricing and packaging strategy. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2015: Nailing Your Go-to-Market Positioning (Growth & Leadership A...

Zuora, Inc.

It’s a given that your go-to-market positioning will change over time. But the biggest challenge most companies face is not getting it right in the first place: your message is too feature-oriented, it sets the bar too low, it’s not relevant to the marketplace, or it doesn’t resonate with investors. Judy Loehr has helped countless companies create effective go-to-market messages that truly cut through. She’ll share some sharp lessons from over 15 years of helping entrepreneurs build great cloud business application companies.

Subscribed 2016: Do You Really Know Your Customers

Zuora, Inc.

As a business, you are collecting loads of customer data. But are you making the most of it? Learn how Insights, Zuora's customer analytics module, can reveal new data and trends to help you deliver more meaningful customer experiences. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Sydney Subscribed 2016: Monetising Subscription Services

Zuora, Inc.

Subscribed 2016: Configure, Price, and Quote with Zuora for Salesforce

Zuora, Inc.

The initial sale is just the beginning. Subscription sales is an ongoing journey with your customers. Flexible tools and the right data make all the difference. Find out how Zuora for Salesforce can help reduce your time to quote! Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

1. Wall Street highly values subscription businesses and places a premium on those with high growth and efficient growth, as measured by metrics like growth efficiency index (GEI). 2. The two main levers companies can optimize to improve their market potential are efficient growth and net retention rate. Efficient growth focuses on aligning teams and processes around maximizing annual recurring revenue, while net retention rate measures how well a company retains and expands revenue from existing customers. 3. Companies should optimize these levers by executing strategies to land new customers and expand revenue from existing ones through upsells and add-ons, while minimizing churn, ensuring successful implementations, and engaging customers.

Subscribed 2015: Organizational Transformation: Building Your Subscription Cu...

Zuora, Inc.

There’s no doubt the subscription model will turn your existing model upside down and inside out. What does that mean for your business internally? Publishing giant Wolters Kluwer is on track to transforming their business to 100% digital. CEO of Wolters Kluwer Germany, Dr. Ulrich Hermann, will walk us through their journey transforming from a product organization to a customer organization and the internal process change and perspective shift required to building a cross-functional, Subscription Culture.

Lessons Learned When Monetizing Subscription Services

Zuora, Inc.

Subscribed 2017: Agile Pricing & Packaging Strategies With Zuora

Zuora, Inc.

Subscription businesses use multiple strategies to drive growth, including nimble billing systems that enable highly adaptable pricing and growth strategies. In this session, we'll review Zuora functionality that drives business growth - including the ability to create multiple editions, promotions, up-sell paths, cross-selling opportunities, consumption-based pricing as well as the steps to enable international expansion. This session is designed for users familiar with the Zuora product catalog, including how to create a product, product rate plan and product rate plan charge, charge types (one-time, recurring, usage), charge models (flat fee, per unit, tiered) and billing frequencies (monthly, annually).

Florian Metz: From an Acquisition to a Retention Mindset – The Case of Invinc...

Heroes of CRM Conference

Already noticed that customer acquisition is getting harder these days? The concept of simply running ads to secure economic success no longer works today. It is too expensive, difficult, and unsustainable. To generate profitable customer relationships, marketers must focus on long-term customer retention. Best practice invincible brands has perfectly met this challenge. CEO Florian Metz shows all about their transformation from customer acquisition to retention.

Jochen Missel: The “Wau” Effect of Customer Retention – The Importance of CRM...

Heroes of CRM Conference

The document describes the journey and evolution of an ecommerce company from 2011 to present. It started by focusing on growth and third-party brands from 2011-2015. From 2015-2017 it began focusing on growing its own brands to over 10% of products. From 2017-2019 it became a digital brand builder with multichannel distribution and over 30% own brands. Since 2020 it has become a digital brand platform utilizing a buy and build strategy with over 80% own brands and multichannel distribution. The company has expanded its operations and technology stack over the years.

Sydney Subscribed 2016: Metrics that Matter - An Operational Framework for Ru...

Zuora, Inc.

Sales acceleration switzerland roundtables

jordico

This document outlines a strategy to accelerate sales in the Swiss market through a series of executive roundtables. It proposes identifying key decision makers and qualifying them through calls to understand their goals, challenges, and projects. LeadersBridge would then co-facilitate roundtables of 6-8 pre-qualified decision makers each to build trust and position the client as a trusted advisor. Over three months, the plan is to host 10 roundtables to open doors to c-level contacts, share solutions to their challenges, and schedule follow-up meetings, with the goals of reducing sales cycles and increasing deal sizes in Switzerland.

Sydney Subscribed 2016: Growing, Scaling, and Expanding with Zuora

Zuora, Inc.

Subscription Metrics 101

Zuora, Inc.

Sydney Subscribed 2016: Pricing Strategies for Tomorrow

Zuora, Inc.

A recent Simon-Kucher global pricing study shows that more than 80% of all companies face increasing price pressure. Pure price level reactions can hardly be the answer to this challenge – the change of the revenue / price model on the other hand can be. This presentation highlights why companies should think out-of-the-box when it comes to their price model and how, for example, subscription models and bundling can not only protect but actually improve margins. Chris Petzoldt, Managing Director ANZ, Simon Kucher & Partners

Webinar scan and go technology-2021

Nikunj Gundaniya

Pittsburgh Tech Meetup - Customer acquisition workshop

Marta Dalton

The document discusses key metrics for measuring startup performance across customer acquisition, sales, marketing, and customer service. It covers metrics like conversion rates, churn rates, lifetime value, and ROI. Examples are given around using lifetime value to determine customer acquisition costs and forecasting revenue. The importance of understanding the buyer's journey and sales cycle through various touchpoints is also emphasized.

8 steps for excellent B2B CX (customer experience)

B2B Marketing

Customer Experience is an increasingly hot topic right now (but like most things) it is far more complex in B2B than it is in B2C, given the length and complexity of the buying process. So what does great CX look like? And how do you set about achieving it? These were questions that we sought to answer as part of our CXcellence report, the findings of which we then unveiled at our November conference.

Zuora_Subscription_Pricing_Game_Plan (1)

Chris Budelli

This document provides an overview of subscription pricing strategies for companies looking to transition from traditional product pricing models to recurring revenue models. It discusses the shift taking place in the marketplace towards subscription-based services and outlines different pricing profiles companies may have. The document also covers basic pricing models, how customer relationships impact pricing decisions, getting key stakeholders onboard with changes, and strategies for implementing a subscription pricing approach. The overall goal is to help companies challenge their existing pricing approaches and think differently about how to maximize revenue through recurring customer relationships.

Growth Strategy for B2B Saas - How to Build Your Product Into a Growth-Ready ...

YuHsuan Chao

Growth strategies should be tailored for the different stages a B2B SaaS is in. Founders should make sure their product, marketing, sales, and support strategies always go hand-in-hand regardless of the stages their companies are at. Great articles I drew my ideas from: 1. Joel York's Three SaaS Sales Models http://chaotic-flow.com/saas-startup-strategy-three-saas-sales-models/ 2. Guillaume Lerouge's Go-To-Market Strategy for B2B SaaS Companies https://www.slideshare.net/GuillaumeLerouge1/go-tomarket-strategy-for-b2b-saas-companies

SaaStr 2021 - Session summaries

IngvildFarstad

MS Mode: Digital transformation with Voyado

BBPMedia1

With the pandemic hitting retail and the fashion industry hard, a lot of companies needed to adapt and accelerate their digital transformation. Listen in to Patrick Miami, CCO at MS Mode and how they leveraged Voyado, a Customer Experience Platform (CXP) to meet the needs of todays customer and create personalized 1:1 communication. In this session is also Felix Kruth, Product Director at Voyado who will share his 12+ years of expertise within the digital customer experience space.

Dreamforce 2016: Who wins when sales & service teams are on the same platform...

Marta Dalton

Coca-Cola looked to increase efficiency by implementing an eCommerce platform on Salesforce to enhance communication, scale its eCommerce business, and increase transparency. This resulted in a 6% increase in gross profit per outlet, 15% increase in average order size, and up to 85% reduction in cost per interaction. Walmart automated key business processes like knowledge base, prospecting and onboarding, and case management on Salesforce. This led to faster prospecting time reduced by over 93% and throughput increased by 5000%. Walmart is now focused on automated seller performance communications, rolling out to owned business units, document enhancements, platform rollout to new audiences, and scalability changes.

Subscribed 2016: Metrics that Matter - An Operational Framework for Running Y...

Zuora, Inc.

Unlike traditional financial metrics, subscription metrics are forward-looking metrics that give insight into your customer’s success as well as the health of your business. From ARR to churn, learn from best-in-class companies how your metrics can drive growth. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Leverage Zuora and Salesforce to Launch and Grow a Subscription Business

Zuora, Inc.

Link to Webinar: https://www.youtube.com/watch?v=_utv7_TslfM Salesforce power users are always on the lookout for connected apps that drive revenue. Join HomeAway's Sr. Systems Analyst, Jim Bunch & Zuora's Director of Alliances, Adam Nichols and learn how Zuora makes Salesforce an essential part of your company's subscription life-cycle, and helps add a reliable source of recurring revenue to your company's bottom line.

What's hot

Subscribed World Tour Keynote: London, 2015

Zuora, Inc.

How to Optimize Your Market Value Potential

Zuora, Inc.

Subscribed 2015: Organizational Transformation: Building Your Subscription Cu...

Zuora, Inc.

Lessons Learned When Monetizing Subscription Services

Zuora, Inc.

Subscribed 2017: Agile Pricing & Packaging Strategies With Zuora

Zuora, Inc.

Florian Metz: From an Acquisition to a Retention Mindset – The Case of Invinc...

Heroes of CRM Conference

Jochen Missel: The “Wau” Effect of Customer Retention – The Importance of CRM...

Heroes of CRM Conference

Sydney Subscribed 2016: Metrics that Matter - An Operational Framework for Ru...

Zuora, Inc.

Sales acceleration switzerland roundtables

jordico

Sydney Subscribed 2016: Growing, Scaling, and Expanding with Zuora

Zuora, Inc.

Subscription Metrics 101

Zuora, Inc.

Sydney Subscribed 2016: Pricing Strategies for Tomorrow

Zuora, Inc.

Webinar scan and go technology-2021

Nikunj Gundaniya

Pittsburgh Tech Meetup - Customer acquisition workshop

Marta Dalton

8 steps for excellent B2B CX (customer experience)

B2B Marketing

Zuora_Subscription_Pricing_Game_Plan (1)

Chris Budelli

Growth Strategy for B2B Saas - How to Build Your Product Into a Growth-Ready ...

YuHsuan Chao

SaaStr 2021 - Session summaries

IngvildFarstad

MS Mode: Digital transformation with Voyado

BBPMedia1

Dreamforce 2016: Who wins when sales & service teams are on the same platform...

Marta Dalton

What's hot (20)

Subscribed World Tour Keynote: London, 2015

How to Optimize Your Market Value Potential

Subscribed 2015: Organizational Transformation: Building Your Subscription Cu...

Lessons Learned When Monetizing Subscription Services

Subscribed 2017: Agile Pricing & Packaging Strategies With Zuora

Florian Metz: From an Acquisition to a Retention Mindset – The Case of Invinc...

Jochen Missel: The “Wau” Effect of Customer Retention – The Importance of CRM...

Sydney Subscribed 2016: Metrics that Matter - An Operational Framework for Ru...

Sales acceleration switzerland roundtables

Sydney Subscribed 2016: Growing, Scaling, and Expanding with Zuora

Subscription Metrics 101

Sydney Subscribed 2016: Pricing Strategies for Tomorrow

Webinar scan and go technology-2021

Pittsburgh Tech Meetup - Customer acquisition workshop

8 steps for excellent B2B CX (customer experience)

Zuora_Subscription_Pricing_Game_Plan (1)

Growth Strategy for B2B Saas - How to Build Your Product Into a Growth-Ready ...

SaaStr 2021 - Session summaries

MS Mode: Digital transformation with Voyado

Dreamforce 2016: Who wins when sales & service teams are on the same platform...

Viewers also liked

Subscribed 2016: Metrics that Matter - An Operational Framework for Running Y...

Zuora, Inc.

Leverage Zuora and Salesforce to Launch and Grow a Subscription Business

Zuora, Inc.

Subscribed 2015: Why Subscriber Experience is Key to Growth

Zuora, Inc.

Subscribed 2015: The Subscription Maturity Model? Where do you fit?

Zuora, Inc.

A subscription business is a relationship business. Subscription approaches need to support customers that wish to ease into a relationship with the product or service as well as those that are deeply committed. Learn about this new subscription maturity model that provides a framework of stages, critical measures, outcomes, and actions required for the effective management of subscription approaches.

The Only 3 Metrics That Matter in the Subscription Economy

Zuora, Inc.

Zuora provides subscription billing and finance solutions to help companies succeed in the subscription economy. The presentation discusses the shift from traditional one-time purchases to recurring subscription models and the challenges of accounting for recurring revenue. It argues that the three key metrics for subscription businesses are retention rate, recurring profit margin, and growth efficiency. These metrics are more important than traditional accounting rules and allow companies to optimize growth versus profitability. Examples are given of how different levels of these metrics impact growth rates and net income over time.

Subscribed 2016: Integrating ERP with Systems of Innovation

Zuora, Inc.

There are multiple considerations enterprises face when assembling the right infrastructure that allows their business to innovate and remain agile. Senior IT leaders who have supplemented Oracle and SAP with agile systems to create an order-to-cash infrastructure that supports rapid business innovation share their strategies. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2016: Tackling the Growth Trifecta - Pricing Flexibility, New Mark...

Zuora, Inc.

Vonage, an award winning VoIP service, shares how they were able to achieve the growth trifecta: delivering unmatched pricing flexibility, acquiring a new market segment, and massively growing their sales team. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

The 3 Subscription Metrics that matter

Zuora, Inc.

Subscribed 2016: 6 Ways to Measure the Health of Your Subscription Business

Zuora, Inc.

What are the most common metrics that subscription businesses use to measure the performance and health of their businesses? Learn how to leverage Zuora's reporting capabilities to help you stay up-to-date on your net MRR trends, churn risk, usage trends, cash/AR, and revenue. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2016: A Peek Under the Hood at Zuora's Subscription Automation Engine

Zuora, Inc.

Learn how Zuora can help streamline your subscription billing, payments, and AR settlement. From complex calculations and tax rules to payment collection and refunds, we have you covered! Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2016: SaaS Application Architecture Defined

Zuora, Inc.

Gain best practices on how to architect a scalable ecosystem by checking out leading SaaS subscription businesses as they unveil their reference architectures. Have you defined your reference architecture? Would you like to hear perspectives from three experts who have? How does your application footprint compare to the current and future state application ecosystem at Box, Dell, and Zuora? Come explore how these organizations are leveraging Zuora and other cloud technologies to fill critical business needs. Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/

Subscribed 2015: CEO's Keynote

Zuora, Inc.

Subscribed Sydney: CEO's Keynote

Zuora, Inc.

Subscribed 2013 Europe: CEO's Keynote

Zuora, Inc.

This document outlines the 9 keys to success in the subscription economy: 1) Price, 2) Acquire, 3) Bill, 4) Collect, 5) Nurture, 6) Account, 7) Measure, 8) Iterate, and 9) Scale. It discusses how each key is challenging and provides examples and strategies for mastering each one. Building a successful subscription business requires addressing all 9 keys through tools like subscription billing and management platforms.

Viewers also liked (14)

Subscribed 2016: Metrics that Matter - An Operational Framework for Running Y...

Leverage Zuora and Salesforce to Launch and Grow a Subscription Business

Subscribed 2015: Why Subscriber Experience is Key to Growth

Subscribed 2015: The Subscription Maturity Model? Where do you fit?

The Only 3 Metrics That Matter in the Subscription Economy

Subscribed 2016: Integrating ERP with Systems of Innovation

Subscribed 2016: Tackling the Growth Trifecta - Pricing Flexibility, New Mark...

The 3 Subscription Metrics that matter

Subscribed 2016: 6 Ways to Measure the Health of Your Subscription Business

Subscribed 2016: A Peek Under the Hood at Zuora's Subscription Automation Engine

Subscribed 2016: SaaS Application Architecture Defined

Subscribed 2015: CEO's Keynote

Subscribed Sydney: CEO's Keynote

Subscribed 2013 Europe: CEO's Keynote

Similar to Subscribed 2016: 100 Years Young

Saleslevers overview July 2020

richardhigham

Growth strategies for large & MNC IT companies

InUnison

The new world of B2B sales - Accenture - June 2020

Guillaume Larronde-Larretche

Buyer Experience Innovation: Five Management Principles

Cintell

The new business landscape is propelling organizations, especially in B2B, to begin thinking about how to create a rewarding buyer experience that fosters engagement and long-term loyalty. Here, I share key management principles that leaders today should consider for being successful in shifting their corporate culture and competencies towards innovative buyer experiences. There are five key management principles applicable to Buyer Experience Innovation.

Accenture-Five-Imperatives-Power-Profitable-Sales-Growth

Timothy M. Caffrey, MBA

The document discusses five imperatives for sales organizations to achieve transformation and growth through an agile selling approach: 1. Spend optimization - Aligning sales and channel incentives to activities that power profitable growth and optimizing returns on investments. 2. Price and profit optimization - Developing customer-centered and contextual pricing approaches through data analytics to increase profits and provide sales teams pricing insights. 3. Execution and operations excellence - Creating new sales processes based on customer expectations and experiences, streamlining processes through digital tools and insights, and focusing sales reps on selling activities. 4. Enablement of sales talent - Investing in coaching sales reps and equipping them with insights to serve customers more effectively.

Becoming a Market Shaper

Mary Abbazia

Driving Adoption_Final_DF121652_Wintermantel_C

Heather Wintermantel

The document discusses best practices for driving adoption of new technologies across large enterprises. It shares customer adoption stories from HP, Adobe, and VMware. The panelists discuss challenges such as cultural shifts, new processes, and metrics. Their approaches focused on executive alignment, change management plans, communication, and tracking adoption metrics. Lessons learned include the importance of change agents, managing expectations, defining clear processes and accountability, and sustaining momentum through continuous improvements and communication.

Vivaldi UK Capabilities | Retail

Richard Rolka

Marketing 101 in the Oilfield

Endeavor Management

What Steps to take for presenting an Effective Sales Pitch.pdf

Mr. Business Magazine

Being a High Performing Sales Organization Requires a Hard Reset on Conventio...

Dennis Stoutjesdijk

Regardless of what has worked in the past, the unintended consequences of both technology advancement and buyer behavior is wreaking havoc on sales organizations. Whether you have a small sales force or a highly complex go to market strategy, there is no avoiding the reality that how we sell has forever changed. Tiffani will challenge conventional thinking, pushing sales to a more customer driven mindset and away from an internal productivity and performance based management style and outline what she thinks the modern sales force will look like in the future.

13 lessons for sme business transformation

Browne & Mohan

20 most admired companies of the year 2019

Insights success media and technology pvt ltd

2014 Sales Industry Predictions to Sell Smarter in 2014

Velocify

Today’s high-velocity selling environment is constantly evolving. To make the most of the opportunity and drive revenue, sales reams must be nimble, and arm themselves with smart practices and strategies. To help sales professionals start 2014 strong and get ahead of the competition, we asked 20 sales thought-leaders and practitioners for their predictions and insights on how to sell smarter in the year ahead. We hope you find some key strategies that will transform your 2014 sales efforts!

Catalytic Advisors Capabilities V2

elhill1981

This document provides an overview of how Catalytic Advisors helps clients unlock value through world-class sales and customer service. It discusses that the company's founder and CEO, Everett Hill, has extensive experience transforming sales and service organizations. Catalytic Advisors takes a three-step approach of conducting diagnostics, building solutions through team engagement, and partnering on execution. Two case studies showcase how the company helped clients strengthen their sales strategies and sales effectiveness through recommendations involving customer service, CRM tools, and consultative selling.

Improving Sales Performance of Automotive Business

Excellon Solutions

Sales management

Taiba Naseer

20 top sales_leaders_reveal_their_biggest_productivity_secrets

Miguel Spencer

This document summarizes insights from 20 top sales leaders on important shifts in sales strategies, technologies, and processes. Key points include: - Sales professionals must adapt to changing buyer behaviors and implement fact-based research and briefings rather than just value propositions. - Cross-functional collaboration, understanding how revenue flows through organizations, and focusing on long-term customer sustainability are important. - Specializing sales roles into prospectors, market response reps, closers, and account managers can dramatically improve pipeline and scale. - Qualifying sales prospects thoroughly and providing sales enablement infrastructure helps reps focus on closing deals.

Living Business: Achieving Sustainable Growth Through Hyper-Relevance

Accenture Insurance

Living businesses continuously adapt to changing customer needs and market conditions to achieve hyper-relevance and sustained growth. Research found these companies understand evolving digital customer needs, pivot growth strategies beyond the core, and fund new growth by optimizing costs. To become a living business requires developing five capabilities: targeting new opportunities, designing for customers, building engagement, scaling with partners, and rewiring culture. Companies that excel in these areas are more likely to outperform peers and achieve above average revenue and profit growth. The document provides details on each capability and pathways for companies to transform.

When Is It Time To Change Your Brand?

SieckGrowth Branding

Similar to Subscribed 2016: 100 Years Young (20)

Saleslevers overview July 2020

Growth strategies for large & MNC IT companies

The new world of B2B sales - Accenture - June 2020

Buyer Experience Innovation: Five Management Principles

Accenture-Five-Imperatives-Power-Profitable-Sales-Growth

Becoming a Market Shaper

Driving Adoption_Final_DF121652_Wintermantel_C

Vivaldi UK Capabilities | Retail

Marketing 101 in the Oilfield

What Steps to take for presenting an Effective Sales Pitch.pdf

Being a High Performing Sales Organization Requires a Hard Reset on Conventio...

13 lessons for sme business transformation

20 most admired companies of the year 2019

2014 Sales Industry Predictions to Sell Smarter in 2014

Catalytic Advisors Capabilities V2

Improving Sales Performance of Automotive Business

Sales management

20 top sales_leaders_reveal_their_biggest_productivity_secrets

Living Business: Achieving Sustainable Growth Through Hyper-Relevance

When Is It Time To Change Your Brand?

More from Zuora, Inc.

SSP Your New Strategic Growth Weapon

Zuora, Inc.

Subscribed 2019 - CPQ X: The Future of CPQ

Zuora, Inc.

Subscribed 2019 - Going Global: Demystifying International Payments

Zuora, Inc.

Subscribed 2019 - Fraud Management Strategies: Reducing Collection Friction t...

Zuora, Inc.

Subscribed 2019 - Optimizing Recurring Collections at Scale

Zuora, Inc.

Subscribed 2019 - Regulations and What Lies Ahead with Zuora Payments and Col...

Zuora, Inc.

Subscribed 2019 - Collection Strategies: Recovering Critical Revenue to Drive...

Zuora, Inc.

Subscribed 2019 - Why Digital Transformation Should Drive Business Model Tran...

Zuora, Inc.

Hear from business leaders who have successfully led their companies through a digital transformation and those who are currently in the midst of the process. We'll have an open and healthy conversation on why and how companies need to digitally transform, challenges to expect, and how to build a business case internally. This is a great opportunity for executives responsible for transformation strategy to learn from each other and get a real sense of what life is like on the other end of the journey.

Subscribed 2019 - Business Transformation: Architecting the Launch for Success

Zuora, Inc.

Business transformation projects are a big undertaking that can take several years for large organizations to complete. Picking the right launch strategy is the key to success. Hear first-hand from Heather Maniscalco, Director of Enterprise Architecture at Neustar, and Ksenia Kouchnirenko, Head of Business Systems at SurveyMonkey, about the launch strategies their companies adopted and why. In addition, Zuora's Enterprise Architecture team will share a framework to help you develop a launch strategy to quickly realize value while minimizing risk, cost, and impact on customers and internal operations teams. This is an ideal session for CIOs getting started on the Zuora journey.

Subscribed 2019 - Deliver Growth Without Breaking Your Back Office

Zuora, Inc.

Subscribed 2019 - Customer First Approach to Pricing

Zuora, Inc.

Pricing is at the core of how companies sell, support, and talk about their products. Yet most companies fail to architect a well thought out customer journey and decision-making process. In this session, Hazjier Pourkhalkhali, Global Director, Strategy & Value at Optimizely shares how the company changed its ways two years ago and saw a dramatic reduction in churn rates while improving win rates, deal sizes, and expansions. All due to a customer-first approach to pricing.

Subscribed 2019 - Empower Sales Operations

Zuora, Inc.

Subscribed 2019 - Best Practices for Realizing Optimal Value from Zuora

Zuora, Inc.

Is your head spinning thinking through operationalizing pricing changes or rolling out a new product? Come hear from Mario Espinoza, Revenue Operations Manager at Outreach.io on how you can improve efficiency by getting maximum value from Zuora's products. Whether it's a product catalog cleanup, quoting process pains, or getting Sales and Finance in sync, you're guaranteed to benefit from Mario's expertise.

Subscribed 2019 - Omni-Channel Customer Acquisition and Retention

Zuora, Inc.

Using multiple channels is a proven method for customer growth. It often requires new systems, which add complexity and cost to "stitch" them together and maintain them over time. Zuora aims to solve that problem with Zuora Commerce, and at this session our product experts will share how. You'll leave understanding how our strategy of unifying configurations and data through a common integration supports the delivery of a consistent and seamless experience for your customers across all channels.

Subscribed 2019 - Quote Smarter, Faster and Get Products to Market Quicker wi...

Zuora, Inc.

Eager to hear how companies use Zuora Billing and Zuora CPQ to manage the quote to cash process? This is your session! We'll do a deep dive into Zuora CPQ, -- how to use it to configure, price, and quote your deals -- then hear from long-time Zuora Billing and CPQ users at Solium; they'll share their journey of moving from cumbersome spreadsheets to custom quotes, things to consider downstream when managing Zuora CPQ and change management best practices. The team has refined its processes over time, leading to faster time to market for new products. Come learn from their experience. This will be an interactive session, so bring your questions!

Subscribed 2019 - Empower Sales Operations with Zuora CPQ

Zuora, Inc.

Subscribed 2019 - Implementing a Consumption-Based Pricing Strategy

Zuora, Inc.

Adding consumption-based pricing has shown to increase revenue growth. Many companies consider it but aren't sure when and how to implement the change. At this session, we'll share popular consumption pricing strategies, show how to implement them in Zuora, outline how to ready an organization to meter and bill for subscriber consumption, and end with best practices for integrating metering of consumption with billing.

Subscribed 2019 - Proration: Why Getting it Right Matters

Zuora, Inc.

Subscribed 2019 - Beyond reporting analytics for growth

Zuora, Inc.

The document discusses the need for analytics capabilities beyond operational reporting for subscription businesses to drive growth. It outlines gaps in the current reporting product and proposes a new analytics approach with unified data, custom metrics and transforms, and interactive analyses and visualizations. Key priorities for the analytics product include an explorer for analyses, configurable dashboards, and evolving data APIs to support both real-time and delayed querying and analytics transforms.

Subscribed 2019 - The Future of Orders

Zuora, Inc.

More from Zuora, Inc. (20)

SSP Your New Strategic Growth Weapon

Subscribed 2019 - CPQ X: The Future of CPQ

Subscribed 2019 - Going Global: Demystifying International Payments

Subscribed 2019 - Fraud Management Strategies: Reducing Collection Friction t...

Subscribed 2019 - Optimizing Recurring Collections at Scale

Subscribed 2019 - Regulations and What Lies Ahead with Zuora Payments and Col...

Subscribed 2019 - Collection Strategies: Recovering Critical Revenue to Drive...

Subscribed 2019 - Why Digital Transformation Should Drive Business Model Tran...

Subscribed 2019 - Business Transformation: Architecting the Launch for Success

Subscribed 2019 - Deliver Growth Without Breaking Your Back Office

Subscribed 2019 - Customer First Approach to Pricing

Subscribed 2019 - Empower Sales Operations

Subscribed 2019 - Best Practices for Realizing Optimal Value from Zuora

Subscribed 2019 - Omni-Channel Customer Acquisition and Retention

Subscribed 2019 - Quote Smarter, Faster and Get Products to Market Quicker wi...

Subscribed 2019 - Empower Sales Operations with Zuora CPQ

Subscribed 2019 - Implementing a Consumption-Based Pricing Strategy

Subscribed 2019 - Proration: Why Getting it Right Matters

Subscribed 2019 - Beyond reporting analytics for growth

Subscribed 2019 - The Future of Orders

Recently uploaded

一比一原版新西兰奥塔哥大学毕业证（otago毕业证）如何办理

taqyea

一模一样【微信：A575476】【新西兰奥塔哥大学毕业证（otago毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才 → 【关于价格问题（保证一手价格）我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！

Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...

my Pandit

Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka

➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka

Best practices for project execution and delivery

CLIVE MINCHIN

A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.

Part 2 Deep Dive: Navigating the 2024 Slowdown

jeffkluth1

Introduction The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.

Building Your Employer Brand with Social Media

LuanWise

Presented at The Global HR Summit, 6th June 2024 In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.

BeMetals Investor Presentation_June 1, 2024.pdf

DerekIwanaka1

Company Valuation webinar series - Tuesday, 4 June 2024

FelixPerez547899

Organizational Change Leadership Agile Tour Geneve 2024

Kirill Klimov

Structural Design Process: Step-by-Step Guide for Buildings

Chandresh Chudasama

2024-6-01-IMPACTSilver-Corp-Presentation.pdf

hartfordclub1

The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...

Stephen Cashman

How MJ Global Leads the Packaging Industry.pdf

MJ Global

Understanding User Needs and Satisfying Them

Aggregage

https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs. In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs. Industry expert Scott Sehlhorst will: • Introduce a taxonomy for user goals with real world examples • Present the Onion Diagram, a tool for contextualizing task-level goals • Illustrate how customer journey maps capture activity-level and task-level goals • Demonstrate the best approach to selection and prioritization of user-goals to address • Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs

Innovation Management Frameworks: Your Guide to Creativity & Innovation

Operational Excellence Consulting

[To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations] This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants. Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes. This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals. INCLUDED FRAMEWORKS/MODELS: 1. Stanford’s Design Thinking 2. IDEO’s Human-Centered Design 3. Strategyzer’s Business Model Innovation 4. Lean Startup Methodology 5. Agile Innovation Framework 6. Doblin’s Ten Types of Innovation 7. McKinsey’s Three Horizons of Growth 8. Customer Journey Map 9. Christensen’s Disruptive Innovation Theory 10. Blue Ocean Strategy 11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map 12. Design Sprint Framework 13. The Double Diamond 14. Lean Six Sigma DMAIC 15. TRIZ Problem-Solving Framework 16. Edward de Bono’s Six Thinking Hats 17. Stage-Gate Model 18. Toyota’s Six Steps of Kaizen 19. Microsoft’s Digital Transformation Framework 20. Design for Six Sigma (DFSS) To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations

HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf

46adnanshahzad

How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup. Introduction Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.

Lundin Gold Corporate Presentation - June 2024

Adnet Communications

How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...

Aleksey Savkin

The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs. Key Components: - Stakeholder Analysis - Strategy Decomposition - Adoption of Business Frameworks - Goal Setting - Initiatives and Action Plans - KPIs and Performance Metrics - Learning and Adaptation - Alignment and Cascading of Scorecards Benefits: - Systematic strategy formulation and execution. - Framework flexibility and automation. - Enhanced alignment and strategic focus across the organization.

Best Forex Brokers Comparison in INDIA 2024

Top Forex Brokers Review

Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.

Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...

SOFTTECHHUB

Recently uploaded (20)

一比一原版新西兰奥塔哥大学毕业证（otago毕业证）如何办理

Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...

Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka

Best practices for project execution and delivery

Part 2 Deep Dive: Navigating the 2024 Slowdown

Building Your Employer Brand with Social Media

BeMetals Investor Presentation_June 1, 2024.pdf

Company Valuation webinar series - Tuesday, 4 June 2024

Organizational Change Leadership Agile Tour Geneve 2024

Structural Design Process: Step-by-Step Guide for Buildings

2024-6-01-IMPACTSilver-Corp-Presentation.pdf

The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...

How MJ Global Leads the Packaging Industry.pdf

Understanding User Needs and Satisfying Them

Innovation Management Frameworks: Your Guide to Creativity & Innovation

HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf

Lundin Gold Corporate Presentation - June 2024

How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...

Best Forex Brokers Comparison in INDIA 2024

Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...

Subscribed 2016: 100 Years Young

1. 100 Years Young

2. welcome meet today’s panel page 02 Leigh Zarelli Sr. VP Consumer Brands Houghton Mifflin Harcourt Rich Ingle Senior Manager Sales IT IBM Monika Saha VP Marketing Zuora

3. 6 enablers of transformational change within any organization page 03 01 a strong compelling reason A strong, compelling reason to motivate transformational change 04 put the customer at the centerThe need to put the customer at the center of the transformation equation. 02 a clear vision and strategyA clear vision and strategy, but with room for agility and iteration 05 proving success with skepticsThe importance of demonstrating to skeptics that different actions can lead to different results 03 a multi-year journey The patience to know that transformation is a multi-year journey 06 over-communication The need to over-communicate to employees, customers, stakeholders, shareholders

4. a strong compelling reason external market factors, industry shifts and changes in buyer preferences that create a compelling reason for change.

5. a bold vision … but with room for iteration embracing agile iteration within an established enterprise

6. transformation : a multi- year journey managing expectations during a multi-year transformation

7. putting the customer at the center designing and delivering an engaging experience for a new set of customers and buyers

8. proving success with skeptics the importance of demonstrating to skeptics that different actions can lead to different results

9. over-communication The need to over-communicate to employees, stakeholders, customers during times of change

10. Check out Zuora Academy for more great info and actionable advice. All the info you need to build and run an amazing subscription business. https://www.zuora.com/academy/

Subscribed 2016: 100 Years Young

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (14)

Similar to Subscribed 2016: 100 Years Young

Similar to Subscribed 2016: 100 Years Young (20)

More from Zuora, Inc.

More from Zuora, Inc. (20)

Recently uploaded

Recently uploaded (20)

Subscribed 2016: 100 Years Young