There’s no doubt the subscription model will turn your existing model upside down and inside out. What does that mean for your business internally? Publishing giant Wolters Kluwer is on track to transforming their business to 100% digital. CEO of Wolters Kluwer Germany, Dr. Ulrich Hermann, will walk us through their journey transforming from a product organization to a customer organization and the internal process change and perspective shift required to building a cross-functional, Subscription Culture.