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Fans, Leads & Confidence in Motion via content marketing
Guy Sharma – Social Media Consultant
Goals of content marketing for SUBARU
° Communication, not only marketing
° Selling without selling
° Conversation with the fans and customers
° Customer care & CRM
° Quality organic content
Facebook - SUBARU
LinkedIn - SUBARU
Instagram + IG Stories - SUBARU
Subaru Russia, very strong Instagram account !
YouTube Channel - SUBARU
The best way to convince your audience is by showing the car perform in a video
Strenghts
° Always on
° Tailor made
° Traffic generation
° Advertising
• Always on - talking
 SUBARU creates its own content
 - via structural presence with daily updates
 - focus on Facebook, LinkedIn and Instagram ( plus stories )
 We talk about all the brand assets
 - the complete range of SUBARU models
 - focus on the strong safety features
 - future mobility
 - seasonal
 - strong technical knowledge
• Social Media needs to be fed everyday !
• - New points of view
• - Editorial + exchange with different SUBARU partners
( not only communication & PR , also events, advertising, ...)
° - News linked to actuality
Bad weather Direct the visitor to video
Of SUBARU’s AWD strenght
• Contentcalendar via SoMe Tools
• Tailor made
• - Content adapted for each Network
• - Segmentation
• - Interact on interests of fans, followers, clients
• - Social only
Segmentation
International Women’s Day – Female post
- Real pictures
- Perfect copywriting
 Congrats to all our SUBARU
female drivers
 CTA to SUBARU Dealers
Segmentation
International Women’s Day – Male Post
To our male SUBARU owners, don’t forget to use Apple Carplay if you are looking
to buy flowers on International Women’s day!
• Always on – Listen
- Conversation Management via SoMe tools as Engagor, Hootsuite,
Agorapulse, SproutSocial, ...
> Answer questions
> Treat complaints from customers
> Pick up leads
> Start the conversation
> reviews and testimonials
Engagor SproutSocial
Hootsuite AgoraPulse
• Traffic generation
 showing why Subaru is the best choice for our fans – followers
 we are not ‘selling’ on social, we are selling by storytelling !
 Social media as traffic generator
- to online forms
- to campaignwebsites
- for conversions
- book a test-ride
- book your service
 Datacollection
 From fan to lead to customer
“ Fans should become customers and customers should become fans”
Social advertising
 Mix of Facebook, Instagram, Youtube Ads and Linkedin Marketing Solutions
- Facebook – Instagram - Youtube: Private customers
- LinkedIn – business car driver / fleet manager
 Facebook – Instagram – Youtube
- fan base building
- engagement
- leads
 LinkedIn
- recommendations
- engagement by solutions
Website - SUBARU
- Responsive Parallax Theme ( Desktop + Mobile)
- Attractive
- Funnel direction ( attract to test ride )
- Analytics data collection
- SoMe integration
- Blog solutions
- Content that generates organic SEO
- Chat support
- Newsletter subscribtion
- New Blog – Info Notification
Lamborghini Brussels Website
Examples
Scrolling to know more
Diabatix Website
Examples
SUBARU Example
https://spark.adobe.com/page/9oEGmlED1v4cB/
Click on the link to see the Product page example with integrated CTA
• Email – Marketing ( Newsletters )
• Influencer marketing ( Campaigns )
• Implementation of Key Performance Indicators ( SMART )
• Hashtag concept marketing ( #SubaruSunday )
Thank you !

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Subaru Belgium Digital

  • 1. Fans, Leads & Confidence in Motion via content marketing Guy Sharma – Social Media Consultant
  • 2. Goals of content marketing for SUBARU ° Communication, not only marketing ° Selling without selling ° Conversation with the fans and customers ° Customer care & CRM ° Quality organic content
  • 5. Instagram + IG Stories - SUBARU Subaru Russia, very strong Instagram account !
  • 6. YouTube Channel - SUBARU The best way to convince your audience is by showing the car perform in a video
  • 7. Strenghts ° Always on ° Tailor made ° Traffic generation ° Advertising
  • 8. • Always on - talking  SUBARU creates its own content  - via structural presence with daily updates  - focus on Facebook, LinkedIn and Instagram ( plus stories )  We talk about all the brand assets  - the complete range of SUBARU models  - focus on the strong safety features  - future mobility  - seasonal  - strong technical knowledge
  • 9. • Social Media needs to be fed everyday ! • - New points of view • - Editorial + exchange with different SUBARU partners ( not only communication & PR , also events, advertising, ...) ° - News linked to actuality Bad weather Direct the visitor to video Of SUBARU’s AWD strenght
  • 11. • Tailor made • - Content adapted for each Network • - Segmentation • - Interact on interests of fans, followers, clients • - Social only
  • 12. Segmentation International Women’s Day – Female post - Real pictures - Perfect copywriting  Congrats to all our SUBARU female drivers  CTA to SUBARU Dealers
  • 13. Segmentation International Women’s Day – Male Post To our male SUBARU owners, don’t forget to use Apple Carplay if you are looking to buy flowers on International Women’s day!
  • 14. • Always on – Listen - Conversation Management via SoMe tools as Engagor, Hootsuite, Agorapulse, SproutSocial, ... > Answer questions > Treat complaints from customers > Pick up leads > Start the conversation > reviews and testimonials
  • 16. • Traffic generation  showing why Subaru is the best choice for our fans – followers  we are not ‘selling’ on social, we are selling by storytelling !  Social media as traffic generator - to online forms - to campaignwebsites - for conversions - book a test-ride - book your service  Datacollection  From fan to lead to customer “ Fans should become customers and customers should become fans”
  • 17. Social advertising  Mix of Facebook, Instagram, Youtube Ads and Linkedin Marketing Solutions - Facebook – Instagram - Youtube: Private customers - LinkedIn – business car driver / fleet manager  Facebook – Instagram – Youtube - fan base building - engagement - leads  LinkedIn - recommendations - engagement by solutions
  • 18. Website - SUBARU - Responsive Parallax Theme ( Desktop + Mobile) - Attractive - Funnel direction ( attract to test ride ) - Analytics data collection - SoMe integration - Blog solutions - Content that generates organic SEO - Chat support - Newsletter subscribtion - New Blog – Info Notification
  • 20.
  • 24. SUBARU Example https://spark.adobe.com/page/9oEGmlED1v4cB/ Click on the link to see the Product page example with integrated CTA
  • 25. • Email – Marketing ( Newsletters ) • Influencer marketing ( Campaigns ) • Implementation of Key Performance Indicators ( SMART ) • Hashtag concept marketing ( #SubaruSunday )