The document summarizes a study tour report from an EMBA program in Cairo, Egypt. The report provides an overview of the study tour to Rennes, France, including observations on culture, business environment, and human relations. It also summarizes visits to two companies - Menatel, a telecommunications company, and Legris Industries, an industrial fittings manufacturer. The report analyzes the sales management approaches of both companies and identifies areas for improvement, such as improving Menatel's compensation policy and expanding Legris' network in Africa. In conclusion, the author recommends another study tour in an advanced stage of the EMBA program to gain more experience observing and analyzing business practices abroad.
The ten days course at KERALA was indeed a learning experience. Being a Traveler & Explorer person by nature, I was really looking forward to this trip.
This document provides a report on a study tour of Udaipur and Jaipur, India organized by Thomas Cook (India) Pvt. Ltd. The 4-day tour included visits to various palaces, museums, and sites in Udaipur like City Palace, Vintage Car Museum, Jagdish Temple, and Fateh Sagar Lake. In Jaipur, locations visited included Hawa Mahal, City Palace, Jantar Mantar, and Bhangarh. The report includes details on the itinerary, host company Thomas Cook, background on Rajasthan, and descriptions of the palaces and sites visited in Udaipur and Jaipur.
The document summarizes a study tour taken by student teachers from BNV College of Teacher Education. The tour went from Thiruvananthapuram to Kanyakumari, visiting Thripparappu Waterfalls, Padmanabhapuram Palace, and several sites in Kanyakumari including the Kanyakumari Devi Temple, Vivekananda Rock, the Thiruvalluvar Statue, and the Gandhi Mandapam. The tour provided an educational experience for the students to learn about organizing field work and understand the local environment and history.
This document summarizes a study tour conducted by the Institute of Secretariat Training and Management to Dharamshala, Dalhousie, and Amritsar from May 4-9, 2015. A group of 30 participants visited several places including temples, museums, and natural sites. They learned about the flora, fauna, and culture of the regions. The group was given objectives to develop teamwork skills and adaptability. The tour provided opportunities for cultural learning, team building, and crisis management experience.
Here is a new presentation about Study Tour.From this presentation you can learn about the topic outlines of the study tour like : Significance of study tour,What is study tour,advantages of study tour,Disadvantages of study tour and last but not least Conclusion where you can learn about the importance of study tour.Students can easily get motivated by gaining outdoor knowledge & educational elements from the nature.By the time the student & the teachers both will realize that study tour is an educational & refreshment tour for them.Thank You
The document summarizes a study tour report submitted by Ankush Moran for a course at Lovely Professional University. It describes a 13-day study tour to Kerala organized by the university for forestry students. The tour included visits to the Kerala Forest Research Institute, Parambikulam Tiger Reserve, Athirapally Falls, Silent Valley National Park, and Kollam Beach. The report provides details of the itinerary and objectives of the tour. It also shares the student's key learnings which included gaining practical knowledge of forests, ecosystems, biodiversity conservation and Kerala's cultural and biological diversity.
University educational tour report – 2016Mahesh Joshi
This is an Educational Tour report of Department of Environmental Science, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad held in the year Feb 2016. We visited various places in Nashik MIDC of Maharashtra and tried to understand different concepts like ETP, STP etc essential in Environmental Science. Finally the tour was full of fun and Enjoyment.
This document summarizes several important pilgrimage sites in India for various religions. It discusses the char dhams of Badrinath, Jagannath, Rameswaram and Dwarakadhish that are major pilgrimage sites for Hindus. It also mentions pilgrimage destinations for other faiths like Vaishno Devi and Amarnath for Hindus, Ajmer Sharif and Haji Ali for Muslims, Basilica of Bom Jesus and St. Cajetan Church for Christians, Golden Temple and Patna Sahib for Sikhs, Bodh Gaya and Sarnath for Buddhists, and Pavapuri and Gomateshwara Temple for Jains. The document provides brief descriptions
The ten days course at KERALA was indeed a learning experience. Being a Traveler & Explorer person by nature, I was really looking forward to this trip.
This document provides a report on a study tour of Udaipur and Jaipur, India organized by Thomas Cook (India) Pvt. Ltd. The 4-day tour included visits to various palaces, museums, and sites in Udaipur like City Palace, Vintage Car Museum, Jagdish Temple, and Fateh Sagar Lake. In Jaipur, locations visited included Hawa Mahal, City Palace, Jantar Mantar, and Bhangarh. The report includes details on the itinerary, host company Thomas Cook, background on Rajasthan, and descriptions of the palaces and sites visited in Udaipur and Jaipur.
The document summarizes a study tour taken by student teachers from BNV College of Teacher Education. The tour went from Thiruvananthapuram to Kanyakumari, visiting Thripparappu Waterfalls, Padmanabhapuram Palace, and several sites in Kanyakumari including the Kanyakumari Devi Temple, Vivekananda Rock, the Thiruvalluvar Statue, and the Gandhi Mandapam. The tour provided an educational experience for the students to learn about organizing field work and understand the local environment and history.
This document summarizes a study tour conducted by the Institute of Secretariat Training and Management to Dharamshala, Dalhousie, and Amritsar from May 4-9, 2015. A group of 30 participants visited several places including temples, museums, and natural sites. They learned about the flora, fauna, and culture of the regions. The group was given objectives to develop teamwork skills and adaptability. The tour provided opportunities for cultural learning, team building, and crisis management experience.
Here is a new presentation about Study Tour.From this presentation you can learn about the topic outlines of the study tour like : Significance of study tour,What is study tour,advantages of study tour,Disadvantages of study tour and last but not least Conclusion where you can learn about the importance of study tour.Students can easily get motivated by gaining outdoor knowledge & educational elements from the nature.By the time the student & the teachers both will realize that study tour is an educational & refreshment tour for them.Thank You
The document summarizes a study tour report submitted by Ankush Moran for a course at Lovely Professional University. It describes a 13-day study tour to Kerala organized by the university for forestry students. The tour included visits to the Kerala Forest Research Institute, Parambikulam Tiger Reserve, Athirapally Falls, Silent Valley National Park, and Kollam Beach. The report provides details of the itinerary and objectives of the tour. It also shares the student's key learnings which included gaining practical knowledge of forests, ecosystems, biodiversity conservation and Kerala's cultural and biological diversity.
University educational tour report – 2016Mahesh Joshi
This is an Educational Tour report of Department of Environmental Science, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad held in the year Feb 2016. We visited various places in Nashik MIDC of Maharashtra and tried to understand different concepts like ETP, STP etc essential in Environmental Science. Finally the tour was full of fun and Enjoyment.
This document summarizes several important pilgrimage sites in India for various religions. It discusses the char dhams of Badrinath, Jagannath, Rameswaram and Dwarakadhish that are major pilgrimage sites for Hindus. It also mentions pilgrimage destinations for other faiths like Vaishno Devi and Amarnath for Hindus, Ajmer Sharif and Haji Ali for Muslims, Basilica of Bom Jesus and St. Cajetan Church for Christians, Golden Temple and Patna Sahib for Sikhs, Bodh Gaya and Sarnath for Buddhists, and Pavapuri and Gomateshwara Temple for Jains. The document provides brief descriptions
The document provides an overview of the Indian state of Assam. It discusses Assam's history dating back to ancient times as referenced in various literature. It then provides key facts about Assam such as its capital, population, languages spoken, and districts. It describes some of Assam's arts and crafts focusing on cane and bamboo products and Assam silk. It highlights some of Assam's major destinations and attractions including the Brahmaputra River, Kamakhaya Temple, and opportunities for rafting. It also briefly discusses Assam's cuisine, tea industry, and includes a guide map of important places and national parks.
This document provides information about a study tour to the Atal Bihari Vajpayee Institute of Mountaineering and Allied Sports (ABVIMAS) in Manali, Himachal Pradesh. The 8-day adventure course involved training in rock climbing, trekking, and other activities. Students were given equipment and accommodations. The course helped students gain practical knowledge and experience in adventure sports. Key activities included rock climbing, trekking to local temples, and skiing in Solang Valley. The document outlines the facilities and training provided by ABVIMAS.
Crop farming is currently the second most important economic activity in Somaliland, after livestock, with up to 20-25% of the population depending on it for their livelihoods. It is currently underdeveloped but offers considerable potential, both in cereal and horticultural production. The production system is predominantly subsistence in nature. The principal cereal crops are sorghum and maize grown for household level consumption, and fruit and vegetable farming, mainly for sale. Dominant horticultural crops include tomatoes, lettuce, onions, peppers, cabbages, oranges, lemons, and papaya.
On 13th February 2019, we visited Burao farming area with an aim of observing current farming techniques and advanced technology in dryland farming ranging from greenhouses, water harvesting techniques to a variety of crops and fruit trees. Cultivated crops of those areas include; Tomato, cucumber, carrot, Onion and hot pepper. On the other hand, fruit trees identified were; Pawpaw, oranges, lemon, dates, and guava. Of these crops, Tomato, pawpaw and sweet melon were the crops that had more demand. We were able to connect what we learned in class with the actual activities conducted at the farms.
This presentation contain information about uttrakhand the famous tourist destination in India.
The famous attractions of that place, how to visit their, etc.
The document discusses different styles and types of gardens including formal, informal, free, and wild styles. It provides details on the key features of formal gardens including symmetrical design and geometrical patterns. It also describes features of informal, English, Japanese, Chinese, Persian/Islamic, Mughal, French, and Italian garden styles. Specific examples highlighted include Mughal gardens in India and Pakistan which use rectilinear layouts and water features within walled enclosures.
The document provides brief summaries of several popular tourist destinations in Jammu and Kashmir, India. It describes the Raghunath Temple complex in Jammu, the largest Shiva temple in northern India called Ranbireshwar Temple. It also mentions several other temples and shrines in Jammu including caves near Jamvant, the Mahakali Temple in Bahu Fort, and Mansar Lake known for its religious significance. Further destinations summarized are the Mata Vaishno Devi shrine, Patnitop known for its meadows and views of the Himalayas, Dal Lake and Shalimar Bagh/Nishat Bagh gardens in Srinagar, the Shankaracharya Temple
The main aim of Study Tour is to aid students to acquire basic knowledge of functioning of the industry. Study tour emphasizes experiential learning and offer both group and self directed activities that enable learners to explore various industries cultures, practices and people.
This document provides information about the cultivation and processing of the medicinal plant Ocimum tenuiflorum, also known as tulsi. It discusses the parts and varieties of tulsi plants, their medicinal uses, cultivation methods including soil and climate requirements, irrigation, manure and fertilizers, pest management, harvesting, and post-harvest processing. It also includes a cost-benefit analysis of tulsi farming and information about government loans and subsidies available to support tulsi cultivation in India.
Biodiversity of India Special Focus on Telangana & A.PKam Raju
Biodiversity, a portmanteau of "biological diversity," generally refers to the variety and variability of life on Earth.
According to the United Nations Environment Programmers, biodiversity typically measures variation at the genetic, the species, and the ecosystem level.
Terrestrial biodiversity tends to be greater near the equator, which seems to be the result of the warm climate and high primary productivity. Biodiversity is not distributed evenly on Earth, and is richest in the tropics.
The document provides a report on the city of Mysore, India. It discusses 12 major attractions in Mysore, including the Mysore Palace, Brindavan Gardens, Chamundi Hills, Jaganmohana Palace, Jayalakshmi Vilas Mansion, Karanji Lake, Kukkarahalli Lake, Lalitha Mahal Palace, Mysore Zoo, St. Philomena's Church, and the Railway Museum. For each attraction, the report provides details on location, entry timings, fees, and distance from Mysore city center. The attractions showcase Mysore's royal history and natural beauty.
This document discusses various agronomic measures for soil conservation. It defines contour cultivation as conducting agricultural activities like plowing and sowing across the slope of the land. This reduces soil and water loss by interrupting runoff. Choice of crops and cropping systems can also impact soil conservation, with close-growing crops providing better protection than row crops. Other agronomic measures discussed include strip cropping, cover crops, mulching, and applying manures/fertilizers. Mechanical measures to conserve soil include contour bunding, graded bunding, bench terracing, and vegetative barriers.
A sacred forest or grove comprises patches of natural vegetation – from a few trees to several acres – that are dedicated to local deities or tree spirits. These spaces are protected by local communities because of their religious beliefs and traditional rituals that run through several generations.
Forest management involves the administrative, economic, legal, and social aspects of managing forests, including techniques like timber extraction, replanting species, and preventing fires. Forest management is needed to avoid the extinction of thousands of species, heavy soil erosion, increased greenhouse effects, flooding, landslides, and degraded watersheds. Methods of forest management include afforestation, reforestation, sustainable forest management practices, and avoiding wildfires. The document concludes that one of the biggest challenges is ensuring the sustainability of forest resources going forward.
Dams and their Effects on forests and tribal peopleArchitGupta119
Subtopics include:
1. Submergence of forest land
2. Devastation of forests
3. Prone to floods, droughts & landslides
4. Loss of soil fertility
5. Loss of Biodiversity
6. Loss of Species
7. Effects on tribal people
8. Displacement of tribal people
This document outlines the syllabus for the course "Contemporary India and Education" from the Tamil Nadu Teachers Education University.
It begins with course objectives focused on understanding social diversity, contemporary issues in India, educational policies over time, and language policies. The syllabus then lists 5 units that will be covered: the constitutional context of education in India, understanding social diversity, educational demands of individuals and communities, language policy, and implications of equality in educational opportunities. Suggested activities and textbooks are also provided. The document concludes with intended course outcomes.
Mount Abu is a hill station situated in the Aravali Range in Rajasthan, India. It has a variety of accommodation facilities such as Hotel Hillock, Hotel Hiltone, Hotel Banjara, and Hotel Chacha Inn. Popular places to visit include Nakki Lake, Gaumukh Temple, and Dilwara Temple. Additional activities include visiting gardens and parks, partaking in recreational activities, and going on excursions. The summer festival held in early June features tribal festivities and music performances. Mount Abu provides a cool retreat surrounded by forests and is known as the "Hill of Wisdom."
This document provides information on the history, biological description, structural description, culture, propagation, nutritional value, varieties, and uses of mangoes. It details that mangoes are native to South East Asia, specifically India, and were spread by human beings and through Buddhism to other parts of Asia. It was cultivated in Africa in 1600 and reached regions like Brazil, the West Indies, and Florida at later dates. The document describes the tree structure, flowering and fruiting process, nutritional content, common foreign and Indian varieties such as Alphonso, and uses of mangoes in food.
The document provides information about Thailand's bid to host the World Expo 2020, with the theme of "Balanced Life, Sustainable Living". It discusses Thailand's objectives in hosting the expo, the symbolic carp mascot representing harmony between humans and nature, and support from the Thai people. Information is also provided on Thailand Convention and Exhibition Bureau reports on topics like sustainability in meetings and events, and the growth of MICE tourism in Thailand. Students are instructed to download and summarize full reports from the TCEB website.
The document summarizes 4 situations faced by the Delta branch of Menatel, an Egyptian telecommunications company. It discusses using management science tools to 1) determine breakeven points to decide which underperforming payphones to relocate, 2) use PERT/CPM to schedule and control branch activities, 3) quantitatively analyze staff effectiveness to assign tasks, and 4) determine optimal routes for vehicles to improve service quality. Excel's goal seek tool and PERT/CPM were demonstrated to support decision making in the first two situations described.
The document provides an overview of the Indian state of Assam. It discusses Assam's history dating back to ancient times as referenced in various literature. It then provides key facts about Assam such as its capital, population, languages spoken, and districts. It describes some of Assam's arts and crafts focusing on cane and bamboo products and Assam silk. It highlights some of Assam's major destinations and attractions including the Brahmaputra River, Kamakhaya Temple, and opportunities for rafting. It also briefly discusses Assam's cuisine, tea industry, and includes a guide map of important places and national parks.
This document provides information about a study tour to the Atal Bihari Vajpayee Institute of Mountaineering and Allied Sports (ABVIMAS) in Manali, Himachal Pradesh. The 8-day adventure course involved training in rock climbing, trekking, and other activities. Students were given equipment and accommodations. The course helped students gain practical knowledge and experience in adventure sports. Key activities included rock climbing, trekking to local temples, and skiing in Solang Valley. The document outlines the facilities and training provided by ABVIMAS.
Crop farming is currently the second most important economic activity in Somaliland, after livestock, with up to 20-25% of the population depending on it for their livelihoods. It is currently underdeveloped but offers considerable potential, both in cereal and horticultural production. The production system is predominantly subsistence in nature. The principal cereal crops are sorghum and maize grown for household level consumption, and fruit and vegetable farming, mainly for sale. Dominant horticultural crops include tomatoes, lettuce, onions, peppers, cabbages, oranges, lemons, and papaya.
On 13th February 2019, we visited Burao farming area with an aim of observing current farming techniques and advanced technology in dryland farming ranging from greenhouses, water harvesting techniques to a variety of crops and fruit trees. Cultivated crops of those areas include; Tomato, cucumber, carrot, Onion and hot pepper. On the other hand, fruit trees identified were; Pawpaw, oranges, lemon, dates, and guava. Of these crops, Tomato, pawpaw and sweet melon were the crops that had more demand. We were able to connect what we learned in class with the actual activities conducted at the farms.
This presentation contain information about uttrakhand the famous tourist destination in India.
The famous attractions of that place, how to visit their, etc.
The document discusses different styles and types of gardens including formal, informal, free, and wild styles. It provides details on the key features of formal gardens including symmetrical design and geometrical patterns. It also describes features of informal, English, Japanese, Chinese, Persian/Islamic, Mughal, French, and Italian garden styles. Specific examples highlighted include Mughal gardens in India and Pakistan which use rectilinear layouts and water features within walled enclosures.
The document provides brief summaries of several popular tourist destinations in Jammu and Kashmir, India. It describes the Raghunath Temple complex in Jammu, the largest Shiva temple in northern India called Ranbireshwar Temple. It also mentions several other temples and shrines in Jammu including caves near Jamvant, the Mahakali Temple in Bahu Fort, and Mansar Lake known for its religious significance. Further destinations summarized are the Mata Vaishno Devi shrine, Patnitop known for its meadows and views of the Himalayas, Dal Lake and Shalimar Bagh/Nishat Bagh gardens in Srinagar, the Shankaracharya Temple
The main aim of Study Tour is to aid students to acquire basic knowledge of functioning of the industry. Study tour emphasizes experiential learning and offer both group and self directed activities that enable learners to explore various industries cultures, practices and people.
This document provides information about the cultivation and processing of the medicinal plant Ocimum tenuiflorum, also known as tulsi. It discusses the parts and varieties of tulsi plants, their medicinal uses, cultivation methods including soil and climate requirements, irrigation, manure and fertilizers, pest management, harvesting, and post-harvest processing. It also includes a cost-benefit analysis of tulsi farming and information about government loans and subsidies available to support tulsi cultivation in India.
Biodiversity of India Special Focus on Telangana & A.PKam Raju
Biodiversity, a portmanteau of "biological diversity," generally refers to the variety and variability of life on Earth.
According to the United Nations Environment Programmers, biodiversity typically measures variation at the genetic, the species, and the ecosystem level.
Terrestrial biodiversity tends to be greater near the equator, which seems to be the result of the warm climate and high primary productivity. Biodiversity is not distributed evenly on Earth, and is richest in the tropics.
The document provides a report on the city of Mysore, India. It discusses 12 major attractions in Mysore, including the Mysore Palace, Brindavan Gardens, Chamundi Hills, Jaganmohana Palace, Jayalakshmi Vilas Mansion, Karanji Lake, Kukkarahalli Lake, Lalitha Mahal Palace, Mysore Zoo, St. Philomena's Church, and the Railway Museum. For each attraction, the report provides details on location, entry timings, fees, and distance from Mysore city center. The attractions showcase Mysore's royal history and natural beauty.
This document discusses various agronomic measures for soil conservation. It defines contour cultivation as conducting agricultural activities like plowing and sowing across the slope of the land. This reduces soil and water loss by interrupting runoff. Choice of crops and cropping systems can also impact soil conservation, with close-growing crops providing better protection than row crops. Other agronomic measures discussed include strip cropping, cover crops, mulching, and applying manures/fertilizers. Mechanical measures to conserve soil include contour bunding, graded bunding, bench terracing, and vegetative barriers.
A sacred forest or grove comprises patches of natural vegetation – from a few trees to several acres – that are dedicated to local deities or tree spirits. These spaces are protected by local communities because of their religious beliefs and traditional rituals that run through several generations.
Forest management involves the administrative, economic, legal, and social aspects of managing forests, including techniques like timber extraction, replanting species, and preventing fires. Forest management is needed to avoid the extinction of thousands of species, heavy soil erosion, increased greenhouse effects, flooding, landslides, and degraded watersheds. Methods of forest management include afforestation, reforestation, sustainable forest management practices, and avoiding wildfires. The document concludes that one of the biggest challenges is ensuring the sustainability of forest resources going forward.
Dams and their Effects on forests and tribal peopleArchitGupta119
Subtopics include:
1. Submergence of forest land
2. Devastation of forests
3. Prone to floods, droughts & landslides
4. Loss of soil fertility
5. Loss of Biodiversity
6. Loss of Species
7. Effects on tribal people
8. Displacement of tribal people
This document outlines the syllabus for the course "Contemporary India and Education" from the Tamil Nadu Teachers Education University.
It begins with course objectives focused on understanding social diversity, contemporary issues in India, educational policies over time, and language policies. The syllabus then lists 5 units that will be covered: the constitutional context of education in India, understanding social diversity, educational demands of individuals and communities, language policy, and implications of equality in educational opportunities. Suggested activities and textbooks are also provided. The document concludes with intended course outcomes.
Mount Abu is a hill station situated in the Aravali Range in Rajasthan, India. It has a variety of accommodation facilities such as Hotel Hillock, Hotel Hiltone, Hotel Banjara, and Hotel Chacha Inn. Popular places to visit include Nakki Lake, Gaumukh Temple, and Dilwara Temple. Additional activities include visiting gardens and parks, partaking in recreational activities, and going on excursions. The summer festival held in early June features tribal festivities and music performances. Mount Abu provides a cool retreat surrounded by forests and is known as the "Hill of Wisdom."
This document provides information on the history, biological description, structural description, culture, propagation, nutritional value, varieties, and uses of mangoes. It details that mangoes are native to South East Asia, specifically India, and were spread by human beings and through Buddhism to other parts of Asia. It was cultivated in Africa in 1600 and reached regions like Brazil, the West Indies, and Florida at later dates. The document describes the tree structure, flowering and fruiting process, nutritional content, common foreign and Indian varieties such as Alphonso, and uses of mangoes in food.
The document provides information about Thailand's bid to host the World Expo 2020, with the theme of "Balanced Life, Sustainable Living". It discusses Thailand's objectives in hosting the expo, the symbolic carp mascot representing harmony between humans and nature, and support from the Thai people. Information is also provided on Thailand Convention and Exhibition Bureau reports on topics like sustainability in meetings and events, and the growth of MICE tourism in Thailand. Students are instructed to download and summarize full reports from the TCEB website.
The document summarizes 4 situations faced by the Delta branch of Menatel, an Egyptian telecommunications company. It discusses using management science tools to 1) determine breakeven points to decide which underperforming payphones to relocate, 2) use PERT/CPM to schedule and control branch activities, 3) quantitatively analyze staff effectiveness to assign tasks, and 4) determine optimal routes for vehicles to improve service quality. Excel's goal seek tool and PERT/CPM were demonstrated to support decision making in the first two situations described.
Presentation I gave on 13th Oct 2015 at the workshop addressing:
Innovative Tourism, Cultural and Creative Industries: building on Regional best practices for an effective use
of European Structural and Investment Fund
Thanh LE THAI provides a summary of his career objective, experience, internships, education, languages and skills, and interests. He is a young professional with experience in guest relations and agricultural work, who has completed internships in public relations and magazine publishing. He is fluent in French and English, and has basic skills in Italian and Thai. His areas of interest include economics, art, luxury, fashion, and British history. He is seeking opportunities in retail, communications, media, or creative fields in Europe or abroad.
The document discusses the development of a tourism training project at the Institut Français du Tourisme in France. It provides context on the tourism industry and the goals of the Institut Français du Tourisme. The project aims to develop professional training modules for tourism companies and professionals. An analysis of tourism trends identifies key topics to focus on, including innovation, sustainable tourism, digital tourism, and heritage valorization. A strategic analysis is conducted to guide the development of the training modules. The proposed modules would cover these trends and topics essential for the tourism industry.
Account Manager for medical devices companies for the last seven years with documented results in Medical Devices sales from Surgical Sutures to Energy Based Devices.
Ahmed Mohamed Elsharkawy is seeking a position in marketing with opportunities for advancement. He has a BS in Business Administration with a focus on marketing and international business. His work experience includes over 3 years as Operation Manager for Al- Mansour for International Trading, exporting various products to international markets. Prior to that he spent over 2 years as Head of International Marketing for Al-Mansour for distribution and manufactring, managing exports to Africa and Arab countries. He is fluent in English, French and Arabic.
This document contains the resume of Hesham Ahmed Nassar. It summarizes his 21 years of experience in business development and management in Egypt and Africa, primarily in the food ingredients industry. It details his roles managing commercial operations and regional teams at various companies, including as Country Leader and General Manager. His achievements include establishing new offices and growing sales. The resume concludes with his education history and languages spoken.
Doing business in france investigative reportRichard Mitten
The document provides a guide for doing business in France, comparing French and American culture. Some key differences include:
- France has a high-context culture where personal relationships are important for business success.
- French communication styles are more indirect and emphasis non-verbal cues more than Americans.
- Proper business etiquette in France, such as dress code and gift-giving customs, differs from the U.S.
- Understanding differences in areas like time orientation and building trust through personal relationships is vital for business relationships in France.
This document provides information about international summer school programs offered by Kedge Business School in Marseille, France in 2016. There are three summer school programs offered on various dates from June to July covering topics in sport and event management, sustainable development and social responsibility, and cross-cultural negotiation. The programs offer undergraduate and master's level business courses for credit, cultural excursions and activities, accommodation, and transportation. Students from partner schools may be eligible for tuition reductions or waivers. The document provides details on credits, schedules, course descriptions, activities, deadlines, fees and eligibility for each summer school program.
Yves DUIGOU has over 30 years of experience in human resources leadership roles across multiple industries. He has held positions such as Human Resources Director for Société Générale's investment bank, FagorBrandt, and Motorola Semiconductors. More recently, he was the Group Human Resources Director for Société Générale in Paris. Throughout his career, he has developed and implemented HR strategies, led labor relations, and identified and developed talent.
The document discusses setting up a language training center in Casablanca, Morocco through offshoring or outsourcing. Key points include:
- Offshoring a language training center in Casablanca could meet local and global demand long-term, while outsourcing some initial services to an experienced partner like Outsourcia allows testing the market.
- Casablanca offers advantages like a skilled workforce, low costs, and proximity to Europe and Africa.
- The center would offer 6 languages to professionals and businesses, targeting call centers and international companies.
- ConnectingEnglish's strengths include experienced teachers, worldwide presence, and innovative teaching methods like e-learning.
Includes training resources to build the capacity of local staff who provide sustainable tourism products and services, including: food services, lodging services, and transportation services…amongst others.
The document provides information about the Bachelor's degree program in Tourism and Leisure Management offered by IMC University of Applied Sciences Krems. The 3-year program aims to provide students with management expertise for careers in the global tourism industry. Students gain skills in business administration, languages, IT and specialized tourism topics. The program includes practical training and has partnerships with over 800 companies worldwide. Graduates have excellent career prospects with over 98% employment rates.
Communication, support of your talents - CV Virginie RivatRIVAT Virginie
Virginie Rivat is a 26-year-old French communication and marketing manager with over 10 years of experience in project management, marketing, communication, and event organization for private companies in France. She has strong interpersonal skills and experience creating communication tools, managing projects, and coordinating strategic initiatives. Her areas of expertise include international experience living in Finland and Wales, marketing, communication, and event planning.
Raghida Freifer is seeking a challenging position utilizing her experience in administration, sales, management, and hospitality. She has a Bachelor's degree in English Literature and a Master's in Business Administration specializing in marketing. Her work experience includes positions in general management, sales, field force management for Nokia, cabin crew for multiple airlines, and as a reporter/DJ. She is proficient in English, Arabic, and French and has certifications in cabin services and customer handling.
EME was established in 2012 in the UK as an event management company aiming to become a leading player in the Middle East through innovative events, and has since organized several successful trade shows in Egypt covering industries like cafes/restaurants, education, and photography. The document provides details on EME's mission and structure, current and upcoming events, and the backgrounds of the main staff involved in the company.
The document discusses the recent 62nd European Quality Congress held in Paris, providing testimonials from various participants who found the sessions and networking opportunities insightful. It highlights that the congress brought together 350 people from 165 companies and 44 countries to discuss quality issues and share best practices. The testimonials praised the organization of the event and found the discussions on topics like digital transformation, risk management, and the future of quality to be very interesting.
This document appears to be a slide presentation on international business given by Dr. Magdy Abdelsattar. The presentation covers various topics related to international business including: components of globalization, analyzing political, economic, social, and cultural environments; approaches to internationalization; international trade theories; foreign exchange; and international business strategy formulation. The presentation contains over 40 slides and touches on many fundamental concepts in international business.
The document discusses 7 predictions for business intelligence trends in government for 2017:
1. Modern BI with self-service analytics will become the new normal for government agencies.
2. The era of open data in government will arrive as more government entities release data to the public.
3. Collaborative analytics using shared dashboards and data will move from niche to essential in government.
Magdy Abdelsattar outlines a sales plan to launch new handset mobile sales in Egypt. The objectives are annual sales growth, new client acquisition, increased product sales and profit margins. The plan targets Egypt's population segments C, D and E which make up 86% of the population and have household incomes below $3,500/month. The go-to-market strategy will use retail outlets, wholesalers, key accounts and telecom operators to sell Eurostar tablets and smartphones. The management team structure includes directors for sales, marketing, finance and logistics, as well as area and branch managers.
There are several reasons to leave a job, including a mismatch between the job requirements and an employee's skills, the job or workplace not meeting expectations, and lack of growth opportunities or recognition. Other reasons are insufficient training, coaching or performance evaluations, loss of trust in management, and stress from overwork or poor work-life balance.
1. Talk to your boss to open lines of communication without seeming desperate. Discuss your day-to-day work but avoid insisting on discussions about your future. Ask for constructive feedback to show you are improving.
2. Look for opportunities to join new teams if you no longer see eye to eye with your boss or if your department faces layoffs. Find teams with growing budgets.
3. Get involved in essential projects core to the company's reputation to improve your chances of avoiding layoffs.
The document outlines 7 reasons not to apply for a job: 1) lacking the required skills or qualifications, 2) insufficient experience in the required areas, 3) failing to meet the educational requirements, 4) the job or company culture not being a good fit, 5) living in a different location than the job, 6) not being able to work the scheduled hours including nights, weekends and holidays, and 7) lacking the necessary connections or client base for some jobs like sales. The document advises only applying if you meet or can demonstrate equivalents for most of the stated requirements.
An employer can generally cut an employee's pay or reduce their hours without cause as long as it is not done discriminatorily. This is because most employees are "at-will" and do not have formal employment contracts or union protections. However, pay cannot be cut below minimum wage and employees must be notified of any pay reductions. While pay cuts are legal, changing an employee's job description or targeting reductions based on protected attributes like race would be considered illegal discrimination.
The document lists 10 potential reasons why someone may not have received a raise at their job. These include: poor timing of the request, lack of company resources to provide raises, lack of strong performance to warrant a raise, failing to properly lay the groundwork by promoting accomplishments, making the request about personal finances rather than value provided, skipping preparation for the discussion, being a difficult employee, employers fearing setting a precedent, salary already being at market rate, and simply not asking for a raise.
The 10 step document outlines a process for successfully changing careers. It begins with evaluating current job satisfaction and assessing interests, values, and skills. Alternative careers are then considered by researching options and discussing with contacts. Several potential fields are evaluated in depth by learning about job options, conducting informational interviews, and job shadowing. New skills are developed through volunteering, classes, and training. The process concludes by considering a new job in the same industry that utilizes existing experience.
This document discusses top e-commerce website builders and what you need to know before launching an online store. It provides an overview of key considerations like available storage space, payment security features, and easy-to-use design. The three most important factors for a successful online shop are to choose a builder with sufficient storage and bandwidth, strong safety protocols like SSL encryption, and a user-friendly site design.
The document discusses the sales management process. It involves setting goals for staff, providing sales support and training, creating or updating the sales strategy, and monitoring results. If goals are not being met, the sales manager will work with other departments like production and marketing to determine the root cause, such as issues with the product, pricing, manufacturing, or customer service. The sales manager will also ensure that proper training and support were provided to sales staff and may provide additional coaching or terminate an employee if needed. It is important for sales managers to recognize top performers and retain high performing employees.
The document discusses push and pull strategies for marketing products. Push strategies involve tactics that get third parties like distributors or retailers to stock a company's products, like trade shows, sales visits, or point-of-sale displays. Pull strategies use tactics that create customer demand for a product, such as advertising, viral marketing, or social media. The push strategy works best for manufacturers seeking to promote products through distributors, while the pull strategy is more effective for service businesses marketing directly to customers. Both strategies have advantages and disadvantages, so a combination may be needed for business growth.
1) Egypt has one of the fastest growing e-commerce markets in the Middle East, with its market expected to reach $2.7 billion by 2020, nearly doubling from $1.4 billion in 2014.
2) Egypt has the largest number of online shoppers in the Arab world at 15.2 million, however other countries like the UAE and Kuwait have higher online shopping rates relative to their population.
3) The largest demographic of Egyptian online shoppers is males between 26-35 years old, who make up about 50% of purchases, while cash remains the most popular payment method.
There are four main types of economic systems. A traditional economy relies on custom and ritual to make choices. A market economy relies on individual consumption choices. A command economy has the government make all decisions. A mixed economy incorporates some government involvement into a market-based system. All economies must deal with the basic scarcity of resources and prioritize how to allocate limited income, time, and resources.
The document provides an overview of the e-commerce sector in Egypt, outlining major trends, players, and challenges. Some of the key challenges facing e-commerce growth in Egypt include a lack of banking options, mistrust of online purchases, and outdated regulations. However, factors such as rising internet and smartphone penetration, as well as Egyptians' enthusiasm for online shopping, make Egypt an appealing market. The document also profiles major e-commerce players in Egypt across various sectors and payment options available.
This document provides a business plan for self-service machines (cash collection machines) in the Middle East and North Africa region from 2012-2014. It includes a market analysis showing strong projected growth in mobile payments in the region from $53.3 billion in 2009 to $75.7 billion in 2014. The business model proposes a turnkey solution for supplying and maintaining self-service machines, with customized software interfaces and cash collection processes for service providers. Financial projections estimate the company can achieve a monthly profit of $4.25 million with a 20% market share of the region's 260 million mobile users.
A distribution strategy identifies how a company will get its products to customers through various distribution channels. The strategy involves 5 steps: 1) Evaluate end-users, 2) Identify potential intermediaries like agents, wholesalers, retailers, and resellers, 3) Research intermediaries, 4) Select the most profitable channels like intensive, selective, or exclusive distribution, and 5) Manage channels to maximize return on investment. The distribution strategy outlines the details of moving products efficiently to generate the best financial returns.
The document discusses the differences between CVs and resumes. It notes that CVs are longer documents that provide more details about one's entire career and accomplishments, while resumes are shorter summaries tailored for specific jobs. The document also outlines common usage of CVs and resumes in different countries and regions, such as the UK preferring CVs, the US preferring resumes, and Australia using both terms interchangeably.
Magdy Abdel Sattar Omar is a professional based in Cairo, Egypt with over 22 years of experience managing business units and commercial divisions in various industries including telecommunications, household appliances, and fast-moving consumer goods. He holds a B.Sc. in telecommunications as well as an Executive MBA focusing on marketing strategy formulation and implementation. His areas of expertise include sales, marketing, business development, product/brand management, customer service, and operations. He has proven experience developing new businesses in the Egyptian market and knowledge of Gulf area markets from living in Kuwait for 12 years.
Telecommunication refers to the totality of techniques and circuits necessary for optimum information transfer via a given transmission medium. The document discusses the integration of different information categories that were once approached completely differently, but are now trending toward full integration on broadband networks by 2000. It also summarizes the portfolio of telecom products including wireless network products, network products, applications and software, and handsets and wireless terminals.
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
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it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
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Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
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"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
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1. Rennes International School of Business
ESC RENNES
Executive Master of Business Administration
EMBA
COHORT 1 (2003 - 2004)
Study Tour Report
Conducted by:
Dr. Laurence Lambert
Study Tour
By
Magdy A. Sattar
July, 2003
Cairo, Egypt
2. TABLE OF CONTENTS
Introduction & Objective II
Part 1. Visit Overall Overview 1
1-1 Organization 1
1-2 Culture 1
1-3 Human Relation 1
1-4 Business environment 2
1-5 Points Of Interest 2
Part 2. Sales Management 3
2-1 Fundamentals 3
2-2 Menatel Sales Management 3
2-3 Legris Sales Management 5
2-4 Points of improvement 7
Part 3. Conclusion & Recommendation 8
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3. INTRODUCTION & OBJECTIVE
The purpose of this report is to have an overall overview of the study tour to Rennes
(France) covering in the first part all its dimensions: cultural, business, organizational,
human relations…stressing my points of interest and also indicating what could be
transferred to my business environment at Egypt. In the second part I will identify the
main fundamentals for sales management I have identified in the visits and in the end
comparing sales management style for Legris and my company, and the points of
improvement for both companies.
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4. Part 1. VISIT OVERALL OVERVIEW
1-1. ORGANIZATION
The beginning of this memorable trip was not so promising. As my colleague Abd El
Hameed and I were facing problems in getting our visa due to some clerical mistakes,
we went to the French embassy early this morning to solve this problem. After this
obstacle in our tour –way was removed, our flight took off from Cairo international
Airport at exactly 12:30PM. From this time, until we went back to the same airport
the most significant thing about the organization of the tour was time utilization.
Due to the occurrence of the weekend in our visit agenda, and to make sure that we
benefit from our tour, we had a very busy schedule –something we as mangers are
used to – sight seeing, lectures even leisure time or tours were according to this
schedule which was very impressive.
1-2. CULTURE
France is known as a homeland of arts and culture. My visit to Rennes, Brittany’s
historical capital enhanced this knowledge with the memorable personal experience.
One cannot help noticing the harmony between the modern buildings and the
historical ones, preserving the province’s historical identity. As much as preserving a
national identity seems to be a priority in the French culture respecting individual
variances and religious, political, and personal liberties is cherished as well. This
respect of individual variances is shown clearly in the diverse of races living along
with the French mingling with them to the extent that I found it very hard to
differentiate and identify French people among others.
One also cannot help noticing the high sense of the value of time. Work time or
leisure time, is very well planned and applied. Equality in rights and duties between
men and women is strictly applied to the extent that no consideration of gender is put
in mind when job tasks and nature are decided.
1-3. HUMAN RELATIONS
People of the Mediterranean are known for their warm feelings and mild temper. This
includes French people, the hospitality, and warm welcoming we have received from
Mrs. Nadine `s family on dinner in her house was very much touching and reflecting
the simple small French family’s image. The sense of humor and how to receive,
sometimes participate in a practical joke is also a characteristic of the Mediterranean
people. French people included, one of the waiters in a pizza restaurant we were
dinning in noticed how we were teasing our colleague Yasser he participated in a
funny and polite way to our joke, in a way that made us feel as if we were home in
Egypt.
One more thing reminded me of Egypt is the difference in the life style and human
relations between the Brittany province and Paris the capital. While the former has
the rather intimate, warm, and quite nature, the latter is distinguished by its speedy,
distantly and noisy style
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5. 1-4. BUSINESS ENVIRONMENTS
The effective presence of the Chamber of Commerce beside the academy in
Rennes reflects the belief in the integrated role of academic studies and the
practical application in the field of business.
I was impressed- in fact, our whole group were impressed-by the reception
thrown on our honor by the city council of Rennes. This reception attended by
the person in charge of the external affaires reflects the government strategy of
global economy and communication through every possible channel.
The technology by which historical castles such as Mont-Saint Michel and
buildings such as The Cathedral Of St. Peter and the house of Parliament of
Brittany are maintained and represented to the tourist is very modern yet it
preserves the epical spirit of the place. Maps, pamphlets, effective means of
transportation and special offers or promotions for tourists reflect the special
care given to tourism considering it as an important source of income, and to
the tourist as a customer which his loyalty and satisfaction from his tour must
be gained.
In the two field visits to the factories of Legris`s Industries and La Française
Des Plastiques, I have noticed that working women from all age categories
outnumber working men, also the outstanding care given to maintain a clean
Environment as much as possible was very impressive.
France being one of the modern world industrial countries the average income
is high but so is the living standard.
1-5. POINTS OF INTEREST
What interested me most in this visit are two points
Time management to achieve maximum utilization
Expressing and communicating culture to others in a very simple and modern
way yet preserving the unique and epical identity of this culture
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6. Part 2. SALES MANAGEMENT
2-1. FUNDAMENTALS
The basic two elements in sales management are building or designing the sales force
and managing this sales force or department.
2-1-1. HOW TO DESIGN A SALES FORCE?
To design a sales force we need to recognize the followings:
1- Objectives include prospecting, targeting, communicating, selling, servicing,
information gathering and allocating.
2- Strategy by choosing the mix of selling approaches that is most effective.
3- Structure is mainly depends on dividing territories by geography, product, or
market (or some combination of these elements).
4- Size estimating the total workload and how many sales hours (and hence
salespeople) will be needed.
5- Compensation mainly depends on determining what types of salaries,
commissions, bonuses, expense accounts, and benefits to be given, and how much
weight customer satisfaction should have in determining total compensation.
2-1-2. HOW TO MANAGE A SALES FORCE?
1- Recruiting, and selecting sales representatives.
2- Training, the representatives on sales techniques and on the company’s products,
policies, and customer-satisfaction orientation.
3- Supervising, how to supervise the sales force and help representatives to use their
time efficiently.
4- Motivating, how to motivate the sales force, and balancing quotas, monetary
rewards, and supplementary motivators.
5- Evaluating, how to evaluate individual and group sales performance.
2-2. MENATEL SALES MANAGEMENT
2-2-1. MENATEL
Menatel is a joint stock company under investment low number 8/1997 registered in
1998 under number 314030. Menatel is granted a ten years; renewable license, to
install, operate, and manage a telecommunication network of at least 33,000 public
payphone. Menatel is determined to achieve this target by the end of 2004. Egyptian
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7. shares are 51% and foreign shares are 49%. France Telecom (FCR) -providing
Menatel with the know-how technology and management- holds the main foreign
shares, which is 44 %. The main Egyptian company with 18% share is the National
Bank Of Egypt (NBE).
2-2-2. HOW DID MENATEL DESIGN ITS SALES FORCE?
1- Objectives.
Menatel sales force objectives are clear and communicated to all; the sales force is to
achieve the followings:
*Achieving the pre-set cards sales target.
*Maintaining and enhancing relations with the distributors’ network.
*To characterizes Menatel card by, availability, accessibility, and acceptability.
2- Strategy.
Menatel sales force strategy is to have a point of sales around each payphone and in
main public areas elsewhere.
3- Structure.
Menatel structured its sales into 75 % indirect sales through distributors and 25 %
direct sales through Menatel sales representatives. For both, direct and indirect sales,
territories are divided by geographical locations.
4- Size.
For indirect sales Menatel has 7 main distributors and 13 sub-distributors to cover 7
different regions all over Egypt, for direct sales Menatel has 120 sales representatives
reporting to 5 branches and the head office to fulfill the uncovered locations with
Menatel cards.
5- Compensation.
Menatel implemented compensation plan that combine fixed and variable pay which
all in all bear with the “going market price”, for the fixed amount, a salary is intended
to satisfy the representative’s need for income stability, for the variable amount,
commission and the annual profit sharing, are intended to stimulate and reward
greater effort, in addition to transportation allowances to cover the sales
representative’s car expenses and medical insurance.
2-2-3. HOW DO MENATEL MANAGE ITS SALES FORCE?
1- Recruiting.
At the heart of a successful sales force is the selection of effective representatives.
Menatel sales management developed its selection criteria and insist on choosing the
newly graduates or the ones with no sales experience before to buildup Menatel
unique sales force. The selection procedures start by examining all the applicant’s
documents through, then two or three interviews (HR, Personal, Sales Supervisor),
finally an interview with the sales manager.
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8. 2- Training.
Menatel buildup its unique training module for the sales force, the sales manager with
the help of all sales supervisor are in charge of implementing and adapting this
training module to all the newly representatives, also to recharge the old
representatives’ selling and personal skills through monthly workshop, to insure that
Menatel sales representative is not just a salesman, he is a solution vender. We sell
customer satisfaction.
3- Supervising.
The supervision role at Menatel is substantial due to the nature of Menatel sales force
objectives, also Menatel sales supervisors have important role in evaluating,
motivating and training the sales representatives. Menatel sales supervisors are
responsible for fulfilling daily, weekly and monthly reports to help their teams
understand how they manage their time and how they might increase their
productivity effectively.
4- Motivating.
In general almost all salesmen are motivated by pay (commissions) and less motivated
by verbal appreciation and job-security, unfortunately at Menatel sales representatives
are motivated by verbal appreciation and job- security, as Menatel commissions
policy is not clear or fair enough to the sales people that is why the sales annual
turnover for Menatel is considerably high.
5- Evaluating.
Good feed-forward (recruiting, training, supervision, motivation) requires good
feedback, which means getting information from the sales representatives to evaluate
their performance. At Menatel the sales reports (daily, weekly, monthly) are the tools
to collect information to measure the sales reps performance, in addition to the annual
appraisal form (designed specially for sales reps), Menatel can point key indicators of
sales revenue and sales representatives` performance, which enable Menatel to tune or
adjust the sales force performance to serve Menatel objectives.
2-3. LEGRIS SALES MANAGEMENT
2-3-1. LEGRIS.
Legris Industries is a diversified industrial group (Legris, Comap, Savoye) whose
expertise extends from design to production, engineering and marketing with a steady
increasing service component. Since its foundation in1987, Legris Industries has
pursued a business-to-business industrial strategy, investing new resources to build
leading position on European and worldwide markets. Backed by a worldwide
network of distributors, Legris designs, manufactures and markets value-added
solutions for the distribution of industrial fluids. Building on their core know-how in
instant fittings they have developed strong positions in three areas; Industrial Fittings
(Legris Connectic), Compressed Air System (Legris Transair) and Automotive
Fittings (Legris Autoline). Legris is number one worldwide in instant fittings for
compressed-air circuits.
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9. 2-3-2 HOW DID LEGRIS DESIGN ITS SALES FORCE?
1- Objectives
Legris objectives are;
* To offer connecting solutions for industrial fluids.
* To be close to the market wherever in the world.
* To adapt their production to all the requirements.
* To meet the needs of numerous industrial fields.
2- Strategy
Legris strategy is to focus on international niche markets where they can stake out
leading positions to generate lasting profits. In addition, maintain extensive research
and products innovation in order to offer new solutions and wider applications for its
customers.
3- Structure
Legris structured its sales into 87 % indirect sales through distributors and 13 % direct
sales through Legris sales representatives. For both, direct and indirect sales,
territories are divided geographically.
4- Size
For Legris sales force size they have 22 sales subsidiaries in Europe, America, Asia,
Oceania, agents on the four continents, more than 1000 distributors and 2500 sales
points in the world.
5- Compensation
Clearly defined methods are applied to track labor market and wage trends with a
view to ensure that the fixed compensation of Group employees is at least equal to the
minimum in the relevant segment. Variable compensation is based on an equally
methodical approach to ensure proper recognition for both individual and joint efforts
through bonus, profit sharing, employee share ownership schemes and other
arrangements.
2-3-3. HOW DO LEGRIS MANAGE ITS SALES FORCE?
1- Recruiting
Legris industries are international group employing nearly 3,200 people from 30
countries. Initiatives to attract young talent to the world of industry include a presence
at trade fair plus ongoing contacts with schools, universities and training centers.
They are also very active in professional associations.
2- Training
Legris invest heavily in training- nearly 3% of total personal expenses- that covers not
only specific job qualifications, basic or advanced, but also opportunities for personal
development through the acquisition of management know-how and other skills
which add to the career potential within employees’ own division or another section
of the Group.
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10. 3- Supervising
Legris put its sales force online with a software system that gives its sales people a
constant supply of information about the company and the people they are dealing
with. Using laptop computers, each salesman can access three types of programs; one
gives them a set of generic tools, second to provide them with products information
and the third to provide them with all customer information, in order to answer all
customer needs with a few keystrokes. This system in addition to the compensation
policy allows Legris to supervise their sales force remotely.
4- Motivating
At Legris the sales force are paid mostly on commission. This fact is what mostly
motivates the sales people in Legris. Legris also motivates its sales force and gains
their loyalty by insuring other benefits to their end (insurance, profit share and other
arrangements).
5- Evaluating
Unfortunately I have no specific data concerning how Legris evaluate its sales force
but for sure their policy of evaluation is based on three main points, the achieved
target, the sales reports (daily, weekly, monthly) and the normal annual appraisal.
2-4. POINTS OF IMPROVEMENTS
For Menatel the need to improve its motivation policy by improving Menatel
compensation policy and rely more on the most effective motivator for all sales
people whish is commissions. For Legris the need to improve the size of their network
and to have effective availability in the African market. Also they need to have more
face-to-face communication between the sales men and their supervisor.
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11. Part 3. CONCLUSION AND RECOMMENDATIONS
I strongly believe that this well organized and memorable tour came just in time for
me to enhance my professional skills as a manger, my conceptual skills as a person,
and my academic skills as a scholar with the personal and live experience of day-to-
day life of a foreign modern country such as France.
This is mainly why I strongly recommend another study tour in an advanced stage of
the EMBA. As we will be more able not only to receive as in the first tour but also to
participate and apply what we have learned.
I suggest that The Strategy module scheduled in the last of the EMBA should take
place in the academy of Rennes were we could participate in a workshop with French
mangers and perhaps share experiences with them professional, conceptual and
academically.
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