Assignment completed in the Training, Delivery and Evaluation course for the Advanced Diploma in Human Resources Management program at Nova Scotia Community College. For this assignment, I had to develop and present a 3-hour training workshop on Stress Management. During the presentation of the workshop, I was assessed on my preparation, my use of training methodologies, my use of elements of effective delivery to facilitate, engage and explain the content to my audience.

1. A TRAINING
WORKSHOP ON
MANAGING STRESS
FACILITATED BY: MELISSA LAFFIN
(NOT TO BE REPRODUCED WITHOUT THE EXPRESS PERMISSION OF THE DEVELOPER) 1

2. INTRODUCTION
“Adopting the right attitude
can convert a negative stress
into a positive one.”
- Hans Seyle
2

3. AGENDA
vIntroduction (~15 Minutes)
vOverview (~5 minutes)
vLecture (~30 Minutes)
vVideo (~30 Minutes)
vBreak (15 Minutes)
vCase (~30 Minutes)
vGame (~30 Minutes)
vSummary + Conclusion (~20 Minutes)
3

4. OVERVIEW
• Workshop attendees will develop an
understanding of what stress is through this
workshop within 2 hours and 45 minutes.
• Workshop attendees will learn about stress
and stress management through this workshop
and will apply that knowledge to the
workshop activities.
Learning Objectives
4

5. ICE BREAKER ACTIVITY
Groups
Maghan,
Julia, Laura,
Jay,
Cassandra,
Alejandra,
Lisa, Lesley
Thomas,
Morgan,
Emily,
Chetana,
Amy, Bryan,
Lloyd, Erin
Kristen,
Allison,
Sheila, Kate,
Cassie,
Darby,
Candace
Emma,
Robin,
Camila,
Hayley,
Brooke,
Candace,
Kaitlyn
Instructions
• Please move into
your assigned
groups
• Brainstorm things
that have caused
you to become
stressed recently
• We will regroup
and look for any
commonalities or
themes 5

6. Lecture Learning
Objective
Attendees will understand what stress is,
the different types of stress, what
causes stress and stress management
techniques through the presented lecture
followed by a short debrief.
6

7. LECTURE OUTLINE
What is Stress?
Types of Stresses
Types of Stressors
Symptoms of Stress
Stress Management Techniques
7

8. WHAT IS STRESS?
• Stress is the reaction people
have to a changing
environment or demanding
circumstances
8

9. TYPES OF STRESS
POSITIVE STRESS NEGATIVE STRESS
9

10. POSITIVE STRESS
ALSO CALLED
EUSTRESS
EXPERIENCED WHEN A
STRESSOR LEADS TO
IMPROVEMENT IN
OVERALL
PERFORMANCE AND
PRODUCTIVITY
OUTCOME OF A
POSITIVE ATTITUDE
TOWARDS A STRESSOR,
PRIORITIZATION AND
TIME MANAGEMENT
PRACTICES10

11. NEGATIVE STRESS
Three types: Distress,
Acute and Chronic
Experienced when
over-stressed leading
to decreased
performance and
productivity
Outcome from
negative reaction to
stressor, poor
prioritization and time
management practices
11

12. STRESSORS
The physical, psychological or emotional
stimuli causing stress
Varies individually
12

13. TYPES OF
STRESSORS
External Internal
13

14. EXTERNAL STRESSORS
• PHYSICAL ENVIRONMENT
• SOCIAL INTERACTION
• FINANCIAL PROBLEMS
• MAJOR LIFE CHANGES
• DAILY EVENTS
14

15. INTERNAL
STRESSORS
LIFESTYLE CHOICES
NEGATIVE SELF-TALK
PERSONALITY TRAITS
15

16. SYMPTOMS OF STRESS
• EMOTIONAL
• PHYSICAL
• COGNITIVE
• BEHAVIOURAL
16

17. STRESS MANAGEMENT
TECHNIQUES
Identify
Sources of
Stress
The Four
A’s
Relaxation Exercise Support
System
Humour
17

18. Time: ~30 Minutes
Video Activity
Learning Objective: Using the 3 tips from the video
you will brainstorm additional tips using Think Pair
Square Share to provide the class with a
comprehensive list of ways to reduce and
management stress using the video tips as a guide.
18

19. KEY POINTS TO WATCH FOR:
• Tip #1 – Stay in & Recuperate
vComplete Simple Tasks
vSelf-Care
vProgressive Muscle Relaxation
Tip #2: Get out for Good Vibes
vYoga
vMeditation
vGo Outside
vExercise
vTime Away from phone
vSpend time with friends
Tip #3 - Treat
Yourself to Something
Yummy
vDark Chocolate
vSmells
19

20. 20

21. VIDEO DEBRIEF
Think Individually
Pairs
Kristen + Hayley Cassandra + Julia Candace + Kate
Thomas + Laura Chetana + Sheila Bryan + Robin
Camila + Maghan Cassie + Lloyd Darby + Allison
Kaitlyn + Lisa Amy + Alejandra
Lesley + Jay + Erin
Emily + Emma Morgan + Brooke
Squares
Kristen + Hayley
+ Candace +
Kate
Amy + Alejandra
+ Bryan + Robin
Cassie + Lloyd +
Lesley + Jay +
Erin
Lisa + Kaitlyn +
Darby + Allison
Morgan + Brooke
+ Emily + Emma
Thomas + Laura
+ Camila +
Maghan
Chetana + Sheila
+ Cassandra +
Julia
Full Group Debrief
Then move into
your assigned
pairs to discuss
Then move into your
assigned squares to discuss
Then we’ll discuss as a
whole group 21

22. CASE INCIDENT ACTIVITY Time ~30 Minutes
Learning Objective: The trainees will apply their
knowledge they learned about stress and stress
management techniques to read and analyze a
case incident to answer a series of questions.
22

23. CASE INCIDENT
ACTIVITY
INSTRUCTIONS &
GROUPS
• Please move into the assigned groups now
• Please take a few minutes to read the case
individually
• Discuss and analyze the case as a group
• Answer the questions as a group
• We will debrief as a whole group
Case Incident Groups
1 Laura Hayley Sheila Kristen
2 Robin Alejandra Thomas Maghan Kate
3 Lisa Lloyd Emily Camila Brooke
4 Darby Allison Morgan Bryan Jay
5 Chetana Cassie Emma Lesley Cassandra
6 Kaitlyn Erin Julia Candace Amy
23

24. ARE YOU SMARTER THAN A 5TH GRADER – STRESS
MANAGEMENT EDITION
Learning Objective: The trainees will test their knowledge they learned in the
workshop in a game without using their notes for reference.
Are You Smarter Than A 5th Grader? Teams
1 Darby Kate Kristen Laura Hayley Thomas
2 Sheila Emily Kaitlyn Amy Bryan Cassie Morgan
3 Chetana Camila Allison Candace Julia Cassandra Robin
4 Jay Lisa Alejandra Lloyd Maghan Emma Lesley
Please put away all notes and move to your assigned teams now
24

25. ARE YOU SMARTER THAN A 5TH GRADER INSTRUCTIONS
• Each question is associated with a grade level
• There are 2 questions per grade level
• We will play 2 rounds, 2 teams will play against
each other
• Teams will draw a number indicating which
question they will get to answer
• Work together as a team to provide an answer
for each question
• Each team is allowed 2 strikes for wrong answers
• If each team answers their 5 questions correctly,
they’ll get the opportunity to answer a million
dollar question
• If they answer the question correctly they win! 25

26. Conclusion
v Stress is experienced differently by
everyone
v Different stressors effect people
differently
v In turn people react differently to stress
v There are different types of stress
v There are a variety of stress
management techniques to help reduce
stress and to manage stress
26

27. 27
Additional Resources
• Health Link BC - https://www.healthlinkbc.ca/health-
topics/rlxsk
• American Heart Association -
https://www.heart.org/en/healthy-living/healthy-
lifestyle/stress-management
• Heart and Stroke Foundation -
https://www.heartandstroke.ca/get-healthy/reduce-
stress/manage-your-stress
• Only Health - http://www.onlyhealthy.com/35-awesome-
stress-management-resources/
• Halifax Psychologist -
https://www.halifaxpsychologist.com/stress-
management.html

28. REFERENCES
• https://www.stress.org/what-is-stress/
• https://www.canada.ca/en/health-canada/services/healthy-living/your-health/lifestyles/your-health-mental-health-coping-stress-health-canada-
2008.html
• https://aderoeducation.wordpress.com/2012/05/30/positive-stress-negative-stress/
• https://www.mentalhelp.net/articles/types-of-stressors-eustress-vs-distress/
• https://www.reference.com/health/social-stress-884368be7540cf4f
• https://www.stress.org/daily-life/
• https://www.universalclass.com/articles/self-help/stress-management/stress-management.htm
• https://www.verywellmind.com/attitude-self-talk-and-stress-3144817
• https://www.sparkpeople.com/resource/wellness_articles.asp?id=499
• https://www.webmd.com/balance/stress-management/stress-symptoms-effects_of-stress-on-the-body#2https://www.webmd.com/balance/stress-
management/stress-symptoms-effects_of-stress-on-the-body#2
• https://www.webmd.com/balance/stress-management/stress-symptoms-effects_of-stress-on-the-body#2
• https://www.brainline.org/article/stress-management-how-reduce-prevent-and-cope-stress
• https://community.macmillan.com/docs/DOC-6705-class-activity-stress-management-case-study 28