STRATEGIES FOR EFFECTIVE COMMUNICATION

1. Good Morning class!

2. Strategies you need for
effective
conversation/dialogue.

3. Verbal communication is the use of sounds and
words to express yourself, especially in contrast to
using gestures or mannerisms. An example of verbal
communication is saying ‘no’ when someone asks
you to do something you don’t want to do. Non-
verbal communication is the transfer of information
through the use of body language including eye
contact, facial expressions, gestures and more.

4.  Conversation or dialogue is a natural part of life in which
people can exchange information and maintain social
relationships with friends, family members, and others. But, as
second-language speakers of the English language it is
challenging to keep the conversation/dialogue going. Using
strategies is one way to overcome problems in maintaining
the flow of communication through conversation/dialogue.
There are some techniques you can use to give yourself some
time to think about what you are going to say. These are also
the strategies to expand what you are saying. Here, we will try
not to focus on information only. Instead, we’ll give
importance to communication.

5. Repair breakdowns
• The ability to persist in communication and to modify,
repeat, or revise a signal when the initial communication
attempt failed.
“Could you repeat the question, please?”
“Sorry, I didn’t hear what you said.
Could you repeat? I’m a bit nervous.”
“Pardon? Come again?”

6. Repeating the question
• Repeating the question ensures you understood it correctly.
Repeating the question gives you time. You may not know the
answer right away, but as you repeat the question you are
thinking in the background, giving you the extra time you may
need to formulate your answer.
“…Ummm. What’s my favorite food? Well…

7. Express lack of a clear opinion
• If you don’t know what to say or your stand on one
issue it’s safe to tell it immediately to the person to
whom you are talking.
“I’m afraid I don’t know much about it.”

8. Acknowledge other’s ideas/opinions
• Acknowledge other’s ideas/opinions
Make sure to recognize the ideas of the person with
whom you are talking.
“Hmm.. I see your point.”

9. • Clarifying
Making something less confusing or easier to
understand
“Do you mean…?”
“So are you saying that…?”

10. Active listening/Summarizing
• A way of listening and responding to another person
improves mutual understanding.
“Okay, so Maria, you think that … and
Jose, you said that…”
“Someone mentioned that…”

11. • Backchannelling
• is a way of showing a speaker that you are following
what they are saying and understand, often through
interjections.
I see, yes, OK and uhu

12. Direction: Choose among the seven strategies
you need for effective conversation/dialogue
an explain it.