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Strategic Management
Of Healthcare Organizations
Managing and Planning in a Rapidly
Changing Environment
It is not the strongest of
the species that survive,
nor the most intelligent,
but the one most
responsive to change.
CHARLES DARWIN
Health Care costs have been growing
at an unsustainable rate
Reaching an estimated 17.3 percent of
gross domestic product (GDP) in 2009,
according to the Centers for Medicare
and Medicaid Services (CMS),
representing the largest one-year
increase in history when the nation itself
was in the midst of the “great recession.”
Predictions are for health care costs to
be 19.3 percent of GDP in 2019 (four
times the 5.1 percent of GDP in 1960).
Despite the high cost of health care, gaps
and inequities persisted, leading to
health care reform. The 2010 Patient
Protection and Affordable Care Act
(PPACA), or commonly Affordable Care
Act (ACA) is attempting to change the US
health care system from a volume-based
to a value-based model.
Managing in a Dynamic Environment
• Medicare and Medicaid
• Patient Protection and
Affordable Care Act
• health care institutions
continue to face a
turbulent, confusing,
and often threatening
environment
Changes in:
• legislative and policy
initiatives;
• international as well as
domestic economic and
market forces;
• demographic shifts and
lifestyle changes;
• technological advances;
• fundamental health
care delivery changes
Dealing with rapid, complex, and often
discontinuous change requires leadership
• understand the nature
and implications of
external change,
• the ability to develop
effective strategies that
account for change, and
• the will as well as the
ability to actively
manage the
momentum of the
organization
Strategic Management
• Strategic Thinking
• Strategic Planning
• Business Planning
• Managing Momentum
• Execution of Plan
• Feedback and
Measurement
• Iterate (Rinse and
Repeat)
If you want to predict the future,
create it.
• not simply be responsive
to changes, you must
create the future.
• Health care leaders must
see into the future,
• create new visions for
success, and
• be prepared to make
significant improvements
early strategists and writers
• Sun Tzu
• Homer
• Euripides
Strategy
word entomology
The English word strategy
comes from the Greek strat–
eg– –os, meaning “a general,”
which in turn comes from
roots meaning “army” and
“lead.” The Greek verb strat–
eg–e –o means “to plan the
destruction of one's enemies
through effective use of
resources.” Similarly, many of
the terms commonly used in
relation to strategy –
objectives, strategy, mission,
strengths, weaknesses – were
developed by the military
Long-Range Planning to Strategic Planning
Post-WWII economies were
growing and the demand for
many products and services
was accelerating. Long-
range forecasts of demand
enabled managers to
develop detailed marketing
and distribution,
production, human
resources, and financial
plans for their growing
organizations
Increase Pace of Change
As industries became more
volatile, long-range planning
was replaced by strategic
planning because the
assumption underlying long-
range planning is that the
organization will continue to
produce its present
products and services –
thus, matching production
capacity to demand is the
critical issue
Strategic Planning to Strategic Management
In the 1980s the concept of
strategic planning was
broadened to strategic
management. This evolution
acknowledged not only the
importance of the dynamics
of the environment and that
organizations may have to
totally reinvent themselves,
but also that continuously
managing and evaluating
the strategy are keys to
success.
Management fads/Management techniques
• benchmarking
• quality improvement
• the learning
organization
• LEAN Six Sigma
Strategic Management Versus Health
Policy Planning
• Center for Medicare and
Medicaid Services
determines much of the
health policy for federal
Medicare and Medicaid.
• The Centers for Disease
Control and Prevention
• Food and Drug
Administration
• Occupational Health and
Safety Administration
Analytic and Emergent Approaches
Strategic managers
Strategic managers must
become strategic thinkers
with the ability to evaluate
the changing environment,
analyze data, question
assumptions, and develop
new ideas. Additionally,
they must be able to
develop and document a
plan of action through
strategic planning.
Strategic Management
• strategic thinking
• strategic planning
• managing strategic
momentum
Strategic Thinking
• Leaders, similar to great
athletes, must
simultaneously play the
game and observe it as
a whole.
• Keep perspective and
see the big picture –
not get lost in the
action.
• Vision and a sense of
the future
The Leadership Challenge
“All enterprises or
projects, big or small,
begin in the mind's eye;
they begin with
imagination and with the
belief that what is merely
an image can one day be
made real.”
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Strategic Management
Of Healthcare Organizations

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Strategic Management of Healthcare Organizations

  • 2. Managing and Planning in a Rapidly Changing Environment It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. CHARLES DARWIN
  • 3. Health Care costs have been growing at an unsustainable rate Reaching an estimated 17.3 percent of gross domestic product (GDP) in 2009, according to the Centers for Medicare and Medicaid Services (CMS), representing the largest one-year increase in history when the nation itself was in the midst of the “great recession.” Predictions are for health care costs to be 19.3 percent of GDP in 2019 (four times the 5.1 percent of GDP in 1960). Despite the high cost of health care, gaps and inequities persisted, leading to health care reform. The 2010 Patient Protection and Affordable Care Act (PPACA), or commonly Affordable Care Act (ACA) is attempting to change the US health care system from a volume-based to a value-based model.
  • 4. Managing in a Dynamic Environment • Medicare and Medicaid • Patient Protection and Affordable Care Act • health care institutions continue to face a turbulent, confusing, and often threatening environment
  • 5. Changes in: • legislative and policy initiatives; • international as well as domestic economic and market forces; • demographic shifts and lifestyle changes; • technological advances; • fundamental health care delivery changes
  • 6. Dealing with rapid, complex, and often discontinuous change requires leadership • understand the nature and implications of external change, • the ability to develop effective strategies that account for change, and • the will as well as the ability to actively manage the momentum of the organization
  • 7. Strategic Management • Strategic Thinking • Strategic Planning • Business Planning • Managing Momentum • Execution of Plan • Feedback and Measurement • Iterate (Rinse and Repeat)
  • 8. If you want to predict the future, create it. • not simply be responsive to changes, you must create the future. • Health care leaders must see into the future, • create new visions for success, and • be prepared to make significant improvements
  • 9. early strategists and writers • Sun Tzu • Homer • Euripides
  • 10. Strategy word entomology The English word strategy comes from the Greek strat– eg– –os, meaning “a general,” which in turn comes from roots meaning “army” and “lead.” The Greek verb strat– eg–e –o means “to plan the destruction of one's enemies through effective use of resources.” Similarly, many of the terms commonly used in relation to strategy – objectives, strategy, mission, strengths, weaknesses – were developed by the military
  • 11. Long-Range Planning to Strategic Planning Post-WWII economies were growing and the demand for many products and services was accelerating. Long- range forecasts of demand enabled managers to develop detailed marketing and distribution, production, human resources, and financial plans for their growing organizations
  • 12. Increase Pace of Change As industries became more volatile, long-range planning was replaced by strategic planning because the assumption underlying long- range planning is that the organization will continue to produce its present products and services – thus, matching production capacity to demand is the critical issue
  • 13. Strategic Planning to Strategic Management In the 1980s the concept of strategic planning was broadened to strategic management. This evolution acknowledged not only the importance of the dynamics of the environment and that organizations may have to totally reinvent themselves, but also that continuously managing and evaluating the strategy are keys to success.
  • 14. Management fads/Management techniques • benchmarking • quality improvement • the learning organization • LEAN Six Sigma
  • 15. Strategic Management Versus Health Policy Planning • Center for Medicare and Medicaid Services determines much of the health policy for federal Medicare and Medicaid. • The Centers for Disease Control and Prevention • Food and Drug Administration • Occupational Health and Safety Administration
  • 16. Analytic and Emergent Approaches
  • 17. Strategic managers Strategic managers must become strategic thinkers with the ability to evaluate the changing environment, analyze data, question assumptions, and develop new ideas. Additionally, they must be able to develop and document a plan of action through strategic planning.
  • 18. Strategic Management • strategic thinking • strategic planning • managing strategic momentum
  • 19. Strategic Thinking • Leaders, similar to great athletes, must simultaneously play the game and observe it as a whole. • Keep perspective and see the big picture – not get lost in the action. • Vision and a sense of the future
  • 20. The Leadership Challenge “All enterprises or projects, big or small, begin in the mind's eye; they begin with imagination and with the belief that what is merely an image can one day be made real.”
  • 21. Thank you |Follow Me • Follow me on twitter @jjcousins http://bit.ly/2gQlamx • Subscribe to my podcast MBA ASAP http://bit.ly/2fCWs8s • Subscribe to my YouTube learning channel MBA ASAP http://bit.ly/2erywED • Check out my blog at MBA-ASAP.com http://bit.ly/2nwYFl8 • Check out the MBA ASAP library at MBA-ASAP.com http://bit.ly/2uQbQjH • Kindle, paperback, audio books at Amazon http://bit.ly/2uQbQjH • audio books at Audible http://adbl.co/2xA7JJZ http://adbl.co/2w0CCHd • Check my online courses at Udemy http://bit.ly/2xAjxRn http://bit.ly/2xK10hY • and Teachable • Connect with me on LinkedIn http://bit.ly/2sR1eQr • Get the free eBook Understanding Financial Statements http://bit.ly/2kl6ADV • Sign up for my email list at MBA-ASAP.com • Check out my program at UNM Continuing Ed http://bit.ly/2A5Ah0w • Check out my Patreon site http://bit.ly/2k1ebsb • Medium • Subscribe via: YouTube, Podcast, Facebook, Twitter, iTunes