The paradox a lot of companies these days are facing: they say they are embracing consumer by putting them first, but they do not act upon that promise in any way. They say online word of mouth is important (73 %) but they rarely manage this consumer generated media (22 %).
The lack of alignment between sales and marketing is a common problem that is often discussed, but not easily solved. With recent shifts in the buying process, up to 67% of the buyer’s journey is completed digitally. Now, it’s more important than ever to have an end to end approach to engage with buyers. In this session, you will learn pitfalls of being misaligned, and how social selling can help to overcome them.
5 Ways to Drive ROI: Act II (2015 League of Historic American Theatres)Etix
Ever wonder about the biggest marketing challenges facing theatres today? We do too. So we asked. We interviewed 5 different theatres from around the country to hear about their greatest marketing wins, challenges, and opportunities from 2014. The answers may surprise you...
Building on our 5 Ways to Drive ROI presentation from last year's Annual LHAT Conference, we'll share real testimonials from some of your industry peers to identify what's working, what isn't, and what's on the horizon. From SEO strategy to mobile optimization to email marketing best practices, we'll cover a variety of marketing topics to help you sell more tickets, capture prospects, and boost brand awareness.
We'll also help you improve your marketing strategy with a list of ways you can get started TODAY.
How to be a rock star CMO? Adding rocks to the roll [sic] of the CMOMinter Dial
How can a CMO lead the digital revolution and make the brand come alive throughout the organization?
This speech was delivered at the iGaming Conference in Amsterdam 2015.
Sales Strategy: 27 Sales Campaigns to Scale Revenue - Ken KrogueInsideSales.com
Watch the recorded webinar here; http://www.insidesales.com/predictable-revenue-webinar
Ken Krogue - President & Founder at www.insidesales.com
Forbes Articles http://www.forbes.com/sites/kenkrogue/
LinkedIn Profile
http://www.linkedin.com/in/kenkrogue
Twitter
https://twitter.com/kenkrogue
Try InsideSales.com free for 10 days: PowerDialer™ — #1 Power Dialer Software for B2B Sales - http://www.insidesales.com/outbound_power_dialer.php
The paradox a lot of companies these days are facing: they say they are embracing consumer by putting them first, but they do not act upon that promise in any way. They say online word of mouth is important (73 %) but they rarely manage this consumer generated media (22 %).
The lack of alignment between sales and marketing is a common problem that is often discussed, but not easily solved. With recent shifts in the buying process, up to 67% of the buyer’s journey is completed digitally. Now, it’s more important than ever to have an end to end approach to engage with buyers. In this session, you will learn pitfalls of being misaligned, and how social selling can help to overcome them.
5 Ways to Drive ROI: Act II (2015 League of Historic American Theatres)Etix
Ever wonder about the biggest marketing challenges facing theatres today? We do too. So we asked. We interviewed 5 different theatres from around the country to hear about their greatest marketing wins, challenges, and opportunities from 2014. The answers may surprise you...
Building on our 5 Ways to Drive ROI presentation from last year's Annual LHAT Conference, we'll share real testimonials from some of your industry peers to identify what's working, what isn't, and what's on the horizon. From SEO strategy to mobile optimization to email marketing best practices, we'll cover a variety of marketing topics to help you sell more tickets, capture prospects, and boost brand awareness.
We'll also help you improve your marketing strategy with a list of ways you can get started TODAY.
How to be a rock star CMO? Adding rocks to the roll [sic] of the CMOMinter Dial
How can a CMO lead the digital revolution and make the brand come alive throughout the organization?
This speech was delivered at the iGaming Conference in Amsterdam 2015.
Sales Strategy: 27 Sales Campaigns to Scale Revenue - Ken KrogueInsideSales.com
Watch the recorded webinar here; http://www.insidesales.com/predictable-revenue-webinar
Ken Krogue - President & Founder at www.insidesales.com
Forbes Articles http://www.forbes.com/sites/kenkrogue/
LinkedIn Profile
http://www.linkedin.com/in/kenkrogue
Twitter
https://twitter.com/kenkrogue
Try InsideSales.com free for 10 days: PowerDialer™ — #1 Power Dialer Software for B2B Sales - http://www.insidesales.com/outbound_power_dialer.php
This presentation was given during SMX Advanced Local University 2013 in Seattle Washington. The presentation has a heavy social focus on Pinterest, Facebook, Yelp, Siri, Apple Maps and Foursquare and we do our best to give alternative methods for traffic besides Google.
How Not to Suck at Marketing - Digital Summit Atlanta - 5.19.15Jeff Perkins
Digital marketing is more challenging than it has ever been. And it’s not getting any easier. Between the constant demands to show immediate ROI on every dollar spent to the overwhelming cluster of marketing technology tools, it can be hard just to keep your head above water. But, for a marketer to be successful today, he or she has to cut through the noise and focus on doing fewer things that deliver big results. In this session, Jeff Perkins will talk about how to survive and thrive in this ever-changing digital age.
How To Create A Successful Landing Page That ConvertAntoine Dupont
Presentation done at the Digital Marketers of the Palm Beaches: "Landing Pages That Convert...and make the phone ring".
In the presentation, I cover how to create a successful landing page, I show landing pages that convert examples and some of the best converting landing pages in 2017.
About Antoine Dupont
Antoine Dupont has made it his business to make the phone ring. As CEO of Katapult.Marketing, he brings his sense of competition to his client’s businesses. Katapult is an Internet Marketing company that manages the web presence for business owners, helping them grow their business. They create websites that generate leads and increase their credibility. Antoine leads a team of playful, yet serious professionals specializing in generating leads for businesses & organizations through internet marketing.
Antoine conducts regular educational workshops and seminars and is available for speaking engagements on the topics of Internet marketing, Email Marketing, Best Practices and Business development.
http://www.antoinedupont.com/
https://www.instagram.com/adupont65/
https://www.facebook.com/antoine.dupont
https://www.linkedin.com/in/dupontantoine/
About Katapult.Marketing
A digital marketing marketing agency located in West Palm Beach serving clients all over south Florida including Miami & Fort Lauderdale. We specialize in SEO Services, Social Media Marketing, Video Marketing, Facebook Marketing.
561-272-8567
http://www.katapult.marketing/
The Secrets of Net Negative Churn: Customer Advocacysaastr
Nick Mehta (CEO, Gainsight) moderates this panel with Catherine Blackmore (GVP Customer Success, Oracle Marketing Cloud), Maria Pergolino (Senior VP Marketing, Apttus), and Emilia D'Anzica (VP Customer Engagement, WalkMe) on how to turn customers into advocates and why having a referenceable customer is more important than just making a sale.
Helen Southgate, EMEA Managing Director, Acceleration Partners discusses:
– Is the Affiliate Model right for Influencer Marketing?
– Which influencers do you choose dependent on the size of the brand?
– There is a lack of research and a lack of shared opinion – Is influencer marketing affiliate marketing?
– How does the industry talk to influencers?
7 YouTube Tactics to Grow a Large FollowingAntoine Dupont
If you are looking for a new way to increase your email subscribers and get the latest YouTube marketing tactics needed for organic growth, view this webinar and slide deck today.
SearchLove London 2015 | Talia Wolf | Emotional TargetingDistilled
Imagine being able to truly understand your customer on an emotional level and translate that knowledge into revenue. Take your optimisation tactics to the next level and learn everything you need to know to tap into your customer's emotional triggers and unlock the missing link to increasing your revenues.
AMPM: Integrated Marketing with Peter LaMotte (Dec. 3)ampmdc
Peter LaMotte, Chief of Digital Engagement at LEVICK in Washington, DC, joined us on December 3rd to share his insights into the world of integrated marketing campaigns.
Listen to this talk on the AMPM Podcast: http://bit.ly/1QRlqKy
Knowing Your Digital Value: Building & Measuring Effective SponsorshipsEtix
Applying a critical formula that showcases your digital value is just one aspect of going out there and obtaining and retaining the “right” sponsor for your venue and events. Sponsorship has become a vital aspect of running our venues, so come participate in a learning lab that could put dollars in the bank.
Stop giving your sales people too many leads. Mick Griffin
All sales people want more leads. But they do not have the same expandable funnel, that you can have as a business overall. They have limitations on time, energy levels, and quality time per lead. But that doesn't mean you can hire every time you increase number of leads. You need to know which leads are quality and use Marketing Automation to help nurture them so that your sales team are talking to the best leads. See how Brand24 manages this process.
Don't Bet Against Social Measurement By Steve HammerMarketing Land
From the SocialPro Conference in Las Vegas, Nevada, November 18-19, 2015. SESSION: Measuring Up With Social Analytics. PRESENTATION: Don't Bet Against Social Measurement - Given by Steven Hammer, @c_sutter - Adobe, Product Manager, Adobe Social. #SocialPro #15A
Customer relations are in transformation! Pre-sales, sales & after sales are changing at high speed. Companies need to figure out the current customer journey, the role of self service, their data strategy and much more. In April 2014 I conducted a global study on the future of customer relationships in collaboration with data collection company SSI and translation agency No Problem!. The study looks into all aspects of a modern customer relation. This deck describes the highlights of the study.
Technology is changing customer relations rapidly. You see that technology is becoming invisible, technology is creating new experiences for customers, technology is democratizing the world and technology is making customer relations more transparant than ever. These evolutions have a big impact on doing business. In this presentation, I give guidelines for your customer strategy in the day after tomorrow. How to create a future proof customer strategy? It is build on 5 pillars: mobile first, data expertise, platform thinking, boundless experiences and customer collaboration.
This presentation was given during SMX Advanced Local University 2013 in Seattle Washington. The presentation has a heavy social focus on Pinterest, Facebook, Yelp, Siri, Apple Maps and Foursquare and we do our best to give alternative methods for traffic besides Google.
How Not to Suck at Marketing - Digital Summit Atlanta - 5.19.15Jeff Perkins
Digital marketing is more challenging than it has ever been. And it’s not getting any easier. Between the constant demands to show immediate ROI on every dollar spent to the overwhelming cluster of marketing technology tools, it can be hard just to keep your head above water. But, for a marketer to be successful today, he or she has to cut through the noise and focus on doing fewer things that deliver big results. In this session, Jeff Perkins will talk about how to survive and thrive in this ever-changing digital age.
How To Create A Successful Landing Page That ConvertAntoine Dupont
Presentation done at the Digital Marketers of the Palm Beaches: "Landing Pages That Convert...and make the phone ring".
In the presentation, I cover how to create a successful landing page, I show landing pages that convert examples and some of the best converting landing pages in 2017.
About Antoine Dupont
Antoine Dupont has made it his business to make the phone ring. As CEO of Katapult.Marketing, he brings his sense of competition to his client’s businesses. Katapult is an Internet Marketing company that manages the web presence for business owners, helping them grow their business. They create websites that generate leads and increase their credibility. Antoine leads a team of playful, yet serious professionals specializing in generating leads for businesses & organizations through internet marketing.
Antoine conducts regular educational workshops and seminars and is available for speaking engagements on the topics of Internet marketing, Email Marketing, Best Practices and Business development.
http://www.antoinedupont.com/
https://www.instagram.com/adupont65/
https://www.facebook.com/antoine.dupont
https://www.linkedin.com/in/dupontantoine/
About Katapult.Marketing
A digital marketing marketing agency located in West Palm Beach serving clients all over south Florida including Miami & Fort Lauderdale. We specialize in SEO Services, Social Media Marketing, Video Marketing, Facebook Marketing.
561-272-8567
http://www.katapult.marketing/
The Secrets of Net Negative Churn: Customer Advocacysaastr
Nick Mehta (CEO, Gainsight) moderates this panel with Catherine Blackmore (GVP Customer Success, Oracle Marketing Cloud), Maria Pergolino (Senior VP Marketing, Apttus), and Emilia D'Anzica (VP Customer Engagement, WalkMe) on how to turn customers into advocates and why having a referenceable customer is more important than just making a sale.
Helen Southgate, EMEA Managing Director, Acceleration Partners discusses:
– Is the Affiliate Model right for Influencer Marketing?
– Which influencers do you choose dependent on the size of the brand?
– There is a lack of research and a lack of shared opinion – Is influencer marketing affiliate marketing?
– How does the industry talk to influencers?
7 YouTube Tactics to Grow a Large FollowingAntoine Dupont
If you are looking for a new way to increase your email subscribers and get the latest YouTube marketing tactics needed for organic growth, view this webinar and slide deck today.
SearchLove London 2015 | Talia Wolf | Emotional TargetingDistilled
Imagine being able to truly understand your customer on an emotional level and translate that knowledge into revenue. Take your optimisation tactics to the next level and learn everything you need to know to tap into your customer's emotional triggers and unlock the missing link to increasing your revenues.
AMPM: Integrated Marketing with Peter LaMotte (Dec. 3)ampmdc
Peter LaMotte, Chief of Digital Engagement at LEVICK in Washington, DC, joined us on December 3rd to share his insights into the world of integrated marketing campaigns.
Listen to this talk on the AMPM Podcast: http://bit.ly/1QRlqKy
Knowing Your Digital Value: Building & Measuring Effective SponsorshipsEtix
Applying a critical formula that showcases your digital value is just one aspect of going out there and obtaining and retaining the “right” sponsor for your venue and events. Sponsorship has become a vital aspect of running our venues, so come participate in a learning lab that could put dollars in the bank.
Stop giving your sales people too many leads. Mick Griffin
All sales people want more leads. But they do not have the same expandable funnel, that you can have as a business overall. They have limitations on time, energy levels, and quality time per lead. But that doesn't mean you can hire every time you increase number of leads. You need to know which leads are quality and use Marketing Automation to help nurture them so that your sales team are talking to the best leads. See how Brand24 manages this process.
Don't Bet Against Social Measurement By Steve HammerMarketing Land
From the SocialPro Conference in Las Vegas, Nevada, November 18-19, 2015. SESSION: Measuring Up With Social Analytics. PRESENTATION: Don't Bet Against Social Measurement - Given by Steven Hammer, @c_sutter - Adobe, Product Manager, Adobe Social. #SocialPro #15A
Customer relations are in transformation! Pre-sales, sales & after sales are changing at high speed. Companies need to figure out the current customer journey, the role of self service, their data strategy and much more. In April 2014 I conducted a global study on the future of customer relationships in collaboration with data collection company SSI and translation agency No Problem!. The study looks into all aspects of a modern customer relation. This deck describes the highlights of the study.
Technology is changing customer relations rapidly. You see that technology is becoming invisible, technology is creating new experiences for customers, technology is democratizing the world and technology is making customer relations more transparant than ever. These evolutions have a big impact on doing business. In this presentation, I give guidelines for your customer strategy in the day after tomorrow. How to create a future proof customer strategy? It is build on 5 pillars: mobile first, data expertise, platform thinking, boundless experiences and customer collaboration.
Content marketing is still hot. The bad news: many marketers think content marketing is about spamming people on social networks. I disagree with this approach. In this deck, I am sharing my 10 insights on content creation, based on my own experiences and best practices. But this is an unfinished document, I would love to receive input from other people in the field and I'd be happy to add their content tips into this deck.
Digital first really means customer first without compromise. That is what I learned from visiting more than 50 leading companies in this field of expertise. This presentation shows you the key trends of consumer behavior. This is about the consumer in the future. It's about the consumer in 2020. But the real question is how to deal with this customer. And that is where customer centricity comes in. The digital world creates new opportunities to create new experiences for consumers. This deck takes you on this journey
Multi-Value is a european leader in Customer Experience Management. We provide tools and consultancy to improve by experience. To change our culture into a Conversation Company is important for our growth. Thanks to Steven van Belleghem, The Converstaion Company. You find his great book on Amazon.
http://www.multi-value.com
Op woensdag 18 juni organiseerde wes research & strategy het event ‘Your strategy in 2020' in het Concertgebouw van Brugge voor een select publiek van bedrijven en overheidsorganisaties met topspreker Steven Van Belleghem. Het centrale thema was hoe we ervoor kunnen zorgen dat we kansen grijpen en continu mee-evolueren met de snel wijzigende maatschappij waarin we ons bevinden. Tezelfdertijd hebben we van de gelegenheid gebruik gemaakt om onze nieuwe naam en huisstijl bekend te maken.
Superstar companies are growing companies based on the power of people (both internal and external). These people spread content on different touchpoints and this in line with the company's values and business objectives.
In September 2013, Steven Van Belleghem and Peter Hinssen organized an inspiration journey to the West Coast of the US. Together with 20 top executives, we visted a large group of companies. In this paper, we wrote down our conclusions of this very inspiring tour.
We learned the power of combining a customer first mentality with a networked organization and a purpose driven culture. Check out our paper to understand all details.
Free research report based on a survey among 400 senior managers in UK and USA. Goal was to measure the level of social media integration and the effects social media integration has.
The report gives details about social media adoption, social media integration, barriers to adoption and much more.
Presentatie Steven van Belleghem @ B2B Goes Social - Presentationb2bgs
Dit is de presentatie van Steven van Belleghem op het B2B goes social symposium te Nyenrode. Het symposium vond plaats op 15 september 2011 in samenwerking met Nyenrode, iCons, HollyWood SAE en Kittyhawk
Volg de conversatie over het symposium via #b2bgs
The Art and Science of Sales Forecasting: A Webinar for Sales Managers and Co...Birst
Overview
Sales forecasting is a science and an art. It is the combination of information and metrics, intuition and best practices. However, sales forecasting is most commonly associated to the standard grading methodology of the particular customer relationship system that is being used (Salesforce.com, Oracle, Microsoft, etc.). In reality, how do key sales leaders become high performing accurate sales forecasters? In addition, how do companies effectively utilize sales forecasting information to increase overall organizational performance?
Here’s what we’ll discuss in this session:
State-of-the-art forecasting strategies, best practices, and key metrics
The interconnection between product complexity, company lifecycle stage, and accurate forecasting
Mitigating downside risk and triangulation strategies to determine the truth
Deal inspection and vetting sales rep forecasts
The different types of sales forecasters; exaggerators, sandbaggers, and Heavy Hitters
The difference between snapshot, intra-department, and inter-department sales forecasting
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItHubSpot
Modern customers expect that it will be easy to learn about your product and buy it, but most of our go-to-markets do the opposite. We ask people to fill out long forms, we build complex qualification rules, we make it tough for prospects to talk to someone right now. In short, we put up barriers that solve for our companies instead of solving for our customers.
At HubSpot, we’re mid-way through transforming our go-to-market to be customer centric. Learn what’s worked for us, what hasn’t, and what we’re building.
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Jon is VP of Marketing at HubSpot, helping to transform how companies market and sell. Prior to this, Jon led Marketing at Trunk Club, the personalized shopping service for men and women, and was the Head of Marketing for Klout, the social media influence measurement company. Jon has a background in improvised comedy and earned his MBA from the Harvard Business School.
This is Jon Dick's #INBOUND18 presentation.
Net Group
Kliendid otsivad omale sobivaid teenuseid veebi kaudu ja pool müüki on tehtud enne esimest kohtumist. Kuidas üles leida kliendid, kes veebi kaudu omale partnerit otsivad? Pilvepõhine CRM Online koondab infot kokku sotsiaalvõrgustikest ja ettevõtte veebilehtedelt, et võimalused võimalikult vara tuvastada ning müügijuht näeb kliendi teekonda kogu müügiprotsessi käigus. Raigo räägib, kuidas CRM Online arvestab klientide uue ostukäitumisega ning kuidas on müügijuhtimist mõistlikult korraldada.
Are you looking for professional templates and slides to create a presentation on customer relationship? Well if yes, then download our ready to use acquired customer relationship PowerPoint presentation slides. This customer relationship management presentation PPT will be an excellent tool for your team members to build a strong relationship with the customer. Using these consumer relationship PPT presentation slides, you will be able to throw light on the various relevant subtopics such as marketing campaigns, customer acquisitions campaigns, marketing research by channels, marketing roadmap, word of mouth marketing, and marketing growth strategy. With the use of these customer acquisitions presentation templates, you will be able to showcase the methods to manage a business interaction with present and past customers. The content of the presentation has been researched by the highly skillful researchers and have been designed by a team of presentation designers. Use of charts and graphics in this PPT presentation will let you explain the improved and dropped metrics of the customers. Impress your audience by downloading this acquired customer relationship PowerPoint presentation slides. Bring her concerns to the forefront with our Acquired Customer Relationship PowerPoint Presentation Slides. Fight for the female cause.
Happiness is a Positive Cash Flow
Does the thought of visiting your accountant make you sick? Does accounting spiel sound like a foreign language? Then this is the presentation to attend; Heather Smith is here with you to share her love of accounting in a small business environment. Using many practical examples, stories and anecdotes you will gain an insight into:
•the importance of accurate and timely management information for business decisions;
•the necessity of a positive cashflow for the survival of your business; and
•work through the structure of a profit & loss statement to suit your business needs.
This session will be supportive, interactive, easy to understand and in plain English, a must attend session if you need to know the basics and have been avoiding the financial side of your business!
Follow the session on twitter #cashflow
Please contact Heather Smith info@aniseconsulting.com for to arrange bookings for this presentation.
How to Make Every Experience Epic - Webinar jul19Marketo
We all know that navigating through the challenges of the evolving marketing landscape can be a massive hurdle for any company. It’s no longer about whether you’re targeting B2B or B2C markets, but rather ‘B2E’ – business to everything, everyone, everywhere. In the 'B2E' world, it’s important to understand that buying behaviours have converged and are now driven by both technological and cultural change.
Join our webinar based on the results of a new European survey of B2B buyers and marketers, 'How to make every experience epic' on July 18th @ 11AM hosted by Marketo's Senior Marketing Director, Peter Bell. He will share insights on how human nature and customer nurture are key to attracting and retaining today’s customers.
In this webinar, we'll discuss:
The impact of generational attitudes and social norms.
Potential flashpoints in your demand generation funnel.
How to deliver Account-Based Experiences that drive revenue.
“How SAS Finds and Promotes Thought Leaders to Drive a B2B Community”Content Marketing World
It’s an editor’s job to find the right expert for each article, blog, webinar and byline. And in today’s B2B space, those pieces should come together to tell a story about the product and shape the consumer’s beliefs about the brand. But that task can be daunting when NDAs (non-disclosure agreements) and restrictions from legal and the PR department – both yours and the expert’s – stand in your way. How can you overcome these obstacles to build a thriving B2B thought leadership community?
In this presentation you’ll learn the steps SAS’ External Communications has put in
place to find and promote industry experts – practitioners from the field, analysts,
professional speakers, consultants and in-house experts – to build a thought
leadership platform that spans and supports all marketing editorial publications.
Marketing Technologies, Tools and Tactics by Travis Wright at How to Web Conf...How to Web
Travis Wright is a Marketing Technologist, Consultant, Keynote Speaker, Entrepreneur, Data & Analytics Geek, Tech Journalist, Startup Growth Hacker, and Stand-up Comic. He is the former global digital and social strategist at Symantec for the Norton brand. Over the past 15 years, Wright has helped hundreds of B2B & B2C companies, from well-funded start-ups and SMBs to Fortune 10. He is also a columnist at Inc. Magazine and he kindly accepted our invitation to take the stage last year at How to Web Conference www.howtoweb.co and share his expertise with the tech community.
Keeping Our Seat At The Table: A Marketing Report CardPardot
The modern marketing organization aspires to drive revenue, function as a strategic center of influence and provide leadership to the entire organization. How is it doing? In a benchmarking study sponsored by Pardot, a salesforce.com company, and Demand Metric seeks to find out.
Join Jerry Rackley and Alison Gooch as they present and discuss the results of this study. The data provides a perspective - sometimes encouraging and other times sobering - that every modern marketer needs to understand.
In our first spring Engage meet-up we explored different ways of making IT more human-centered. Melvin Brand Flu, director of strategy and business design at Livework, talked about architecting the customer experience in a large organisation.
http://engagerotterdam.com
http://liveworkstudio.com
Raising Venture Capital for your Media StartupJ-Lab
– Melinda Wittstock, Founder CEO, verifeed.com
Originally presented at the event, "Women Media Entrepreneurs - Making New Ideas Happen," on Sept. 12 at the National Press Club, Washington, D.C.
Your Brand, The Next Media Company: Edelman- Michael Brito, SVP Digital Strategy, @britopian
How organizations can evolve into a fully collaborative social business. A step by step playbook to achieve organizational change, process efficiencies and technology acumen.
How to meet customer need in practice?
How to lead the process that was created a loyal customer base and expanded sales through high customer satisfaction evidenced by the amount of repeat customers?
PR Smith's SOSTAC ® Integrated Digital Marketing Plan PR Smith
PR Smith, Plan, Planning, Integrated Marketing Plans, Digital Marketing Plans, SOSTAC
www.PRSmith.org www.SOSTAC.org
How to write the perfect Integrated Digital Marketing Plan (drawn form PR Smith's SOSTAC ® Guide To Your Perfect Digital Marketing Plan). Each of the 6 SOSTAC ® steps are explored briefly.
For more visit www.SOSTAC.org for 4 minute video, inforgraphics or to become a SOSTAC ® Certified Planner or a SOSTAC ® Certified Company.
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...Alinean, Inc.
The importance of sales content remains strong, with 79% of b-to-b buyers reporting that the content provided by a rep is very to extremely influential in their selection of one vendor over another
New research results from SiriusDecisions reveal the significance of Sales Content to winning more business, revealed by Heather Cole, Services Director of Sales Enablement with SiriusDecisions, in a compelling webcast interview with Alinean’s own Tom Pisello.
In the session, Heather indicated that more sales content than anticipated was being leveraged by sales reps throughout each stage of the buyer’s journey, with the research tallying an average of 6.3 pieces delivered to buyers in the Education phase, 6.1 in Solution, and 4.9 in Selection,
But more content does not guarantee accelerated decisions, greater deal size or more wins. The research quantified for the first time that all content is not created equal, with a decided difference in the assets used more often by the highest performing sales reps compared to low performers and middlers. Most importantly, the research uncovered and ranked content as to perceived value to buyers.
Interpreting the results, Heather Cole exposed how today’s B2B buyer isn’t valuing product videos and glossy brochures as high as one might think. Rather, decision makers want relevant insights and transformative advice, perceiving 3rd party research and articles as most valuable, as well as valuing solid ideas and proposals based on identified needs.
The world is facing difficult times. I hope to inspire you all about the impact the crisis may have on customer experience. In this presentation, I share some ideas about the future of customer experience. How will customer experience evolve during and after this corona crisis.
In the deck I work with three strategic pillars to focus your customer experience efforts on: digital convenience, empathy and responsibility.
There is an urgent need for an extreme transformation of the customer relationship. Customers live in a world of self service, big data, customer automation and the integration of the online & offline world. If your organization fails to implement the digital relation, your future becomes very uncertain. Succeeding in the digital transformation will not be enough. As a consequence of the digital evolution, there is also a need for the human transformation of your customer relationship. Thinking about the role of humans versus machines, thinking about the role of the warm human touch and considering the power to connect people with people, are the key challenges in this domain. ’When digital becomes human’ is a story about the combination of the digital and the human transformation in your customer strategy. This story will take you on a journey to the future. It is provocative, exciting and scary. Enjoy this amazing view on the future of marketing!
Many companies find themselves at a crossroads. The next few years will decide which business models will survive and which will undergo sweeping changes. Technological evolution, the modern consumer and the total market compel us to answer that one crucial question: who is prepared to re-invent their company as well as themselves?
This deckand the accompanying presentation will introduce you to a philosophy that makes it possible for people and organizations to re-invent themselves. The objective is learning how to be relevant and successful in a tumultuous market.
The Future of Customer Service: From Personal, to Self, to Crowd ServiceSteven Van Belleghem
The corporate world is at full stretch. On the one hand companies must meet ever-growing expectations with regard to customer experience, while on the other hand there’s a need for economic efficiency. The ultimate challenge for the customer service of the future consists in offering improved customer service at a lower cost.
In the years to come, every company will question its customer processes. Any sensible company will strive to create the ideal combination between efficiency and the perfect customer experience. Players who are only active online, such as Amazon.com and Booking.com, boast a highly efficient customer process. Even though their customers rarely come into contact with actual people they still provide a very satisfactory customer experience. Traditional companies have a history of a personal service burdened with a heavy cost structure.
To avoid overstretching, traditional companies must invest in digitization and in forging a personal (emotional) connection with the customer. Technology is opening up new possibilities in this regard but customers also like personal contact. This combination is shaping the future of customer service: a shift to self-service while still keeping things personal. Also, the service package is expanded by involving the customers themselves in the process. The customer-helps-customer philosophy (crowd service) enables companies to be more efficient and improve their service without losing sight of the human aspect. Fifty-five percent of consumers like the idea of other consumers helping them and 58% are prepared to help others . The customer is ready for crowd service.
This paper was written based on my own research (in collaboration with SSI and translation partner No problem!), desk research and discussions with companies. This paper takes a closer look at new trends and evolutions in the field of customer service.
We are living in times where customer loyalty is decreasing. Is it possible to create a strong emotional relationship with your clients. Or even better: can you become Friends with your clients? In this presentation I describe the difficult road to friendship. It is about doing business with the heart and it is about involving people. That combination leads to the strong emotional bond. In the end, this leads to Friends with benefits: more sales, more word-of-mouth and more loyalty. This philosophy is part of the marketing of the future, in my belief. Doing business with and to the heart will become an asset in these modern times.
Consumers want to be in control.The service expectations are increasing day by day. The only solution to meet consumer expectations is a self service solution. The majority of consumers is ready for self service. This report contains the summary of a global research project in which we mapped this trend.
The 2020 consumer is coming fast. Companies need to get ready for a new form of marketing. This presentation describes the capabilities and the organization needed to be successful in 2020.
In his new book, Steven advises companies to become conversation companies. A conversation company is a very consumer oriented company, relying on the power of people and using social media as a perfect partner. The Conversation Company invests in 4 C's to optimize its conversation potential: customer experience, conversation management, content, collaboration. This report gives an update to which extent companies are investing in these 4 dimensions.
Co-creation is a hot topic these days. Involving customers in the decision flow of a brand/company is one of the cool, new ways of doing marketing. In our research we found that some companies go a few steps further. Some succeed in intergrating the voice of the customer in ALL their decision flows. This paper describes the different steps to evolve from a one time co-creation project to structural collaboration.
The Conversation Company is a story about boosting your business by investing in company cutlure, people (internal & external) and social media. A Conversation Company optimizes the conversation potential of an organization.
The traditional advertising model is under pressure. Advertising is evolving towards content marketing: instead of a big bang, campaign-only, approach, companies should evolve to an always-on model in which content plays a very important role.
This paper gives our view on content marketing. See it as a pragmatic way to start with content marketing in your company. This approach is created based on market research our company InSites Consulting conducted during the last year.
2011 was the year in which 'power to the people' became real. Arab spring, London riots and occupy wall street are just a few examples where we have seen the power of people.
This market trend has a big impact on companies. Most companies see this evolution as a danger. I believe that leveraging the power of the people in a positive way is a great opportunity.
Until now, managers have treated consumers in a too opportunistic way. The challenge is to really open up and collaborate with them in a structural way.
This presentation offers you a vision and a framework to leverage the power of the people in a truly positive and open way.
Summary of our social media integration research project. The full paper and detailed results are also available on my slideshare profile.
This presentation describes how you can integrate social media in your organization through 4 phases and 13 strategic projects.
The Social Dynamics model: how to integrate social media in your companySteven Van Belleghem
This is a research paper in which we describe how companies should integrate social media into their entire company. this paper is based on more than 25 in-depth interviews with senior executives working on the integration of social media.
This is one of the tools of the Conversation Manager: understanding conversations about your brand: both online & offline. We use the input of the research to develop brand & company conversation strategies.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
60. Thank you!Download bookfromapp store #iPadFirst interactivemgmbook! “This is the new conventional wisdom. Use it or lose!” Seth Godin author Purple cow Good luck! Questions, feedback, remarks: Steven@InSites.eu Follow me: @Steven_InSites Join me on LinkedIn www.theconversationmanager.com #CM48 @Steven_InSites