The document discusses scholarships available through the Society for Technical Communication (STC). It states that STC provides four $1000 scholarships annually, with two awarded to graduate students and two to undergraduates. To be eligible, applicants must have completed at least one year of post-secondary education, be a full-time student studying technical communication, and have at least one year remaining in their degree program. The deadline to apply is February 15. The document provides contact information for more scholarship details on the STC website.
The document summarizes the recent activities and upcoming events of the STC-PMC chapter. It discusses the September meeting, deadlines for submissions to the chapter competition in October, and upcoming meetings in October and November featuring presentations on member-selected topics and localizing content. It also advertises training through Brookwood on Adobe software and references a recent lecture on public speaking techniques.
The document summarizes recent events from the STC Philadelphia Metro Chapter (STC-PMC). It thanks volunteers for their contributions to the chapter's success in 2011 and reminds members that STC membership expires at the end of the year. It also announces the chapter's holiday social in December and upcoming events in early 2012, including a chapter meeting in February and the annual conference in March.
The document discusses upcoming events for the STC Philadelphia Metro Chapter, including a summer social BBQ in August and a chapter meeting in September. It also summarizes highlights from the recent STC Summit, such as a new social network for members and certification programs now being offered. Local member Matt Harris attended a technical writing conference and said it provided practical information. Membership offers benefits like learning opportunities through conferences, monthly meetings, and resources on the STC website.
The email discusses upcoming events for the STC Philadelphia Metro Chapter, including their annual conference on March 9, 2012. It encourages recipients to renew their STC membership by the end of the year for eligibility in a prize drawing. It also invites recipients to a holiday social event on December 11th in Lawrenceville, NJ to socialize with colleagues. It wishes everyone a safe and joyous holiday season.
The document is the August 2011 newsletter for the STC-PMC (Society for Technical Communication Philadelphia Metro Chapter). It announces an upcoming free summer potluck social event on August 13th co-sponsored with UsabilityNJ. It also provides information about upcoming chapter meetings in September and October. Additionally, it includes job listings and opportunities as well as the publication schedule for the newsletter.
The STC Philadelphia Metro Chapter newsletter provides updates on recent and upcoming events. Highlights from the May chapter meeting will be shared and executive positions are accepting nominations. The April meeting featured a presentation by Nad Rosenberg on visual principles. Active member awards were given to recognize top volunteers over the past year. The next chapter meeting will be in June.
The document summarizes recent and upcoming events for the STC Philadelphia Metro Chapter. It discusses a past presentation by Brookwood and Joe Welinske, an upcoming talk by Theo Landgren on localization, and thanks the newsletter editor Edna Smith. It also provides updates on the 2011 technical writing competitions and the October chapter meeting featuring Joe Welinske. Details are given on the next newsletter publication and the November chapter meeting featuring Theo Landgren.
This document provides guidelines for correct email format and signatures for standard and gold members. It recommends leaving space between frames and text in emails, not including too many links, and removing unnecessary parts. It also shares updated signatures removing a note about help topics and adding support contact information for gold members.
The document summarizes the recent activities and upcoming events of the STC-PMC chapter. It discusses the September meeting, deadlines for submissions to the chapter competition in October, and upcoming meetings in October and November featuring presentations on member-selected topics and localizing content. It also advertises training through Brookwood on Adobe software and references a recent lecture on public speaking techniques.
The document summarizes recent events from the STC Philadelphia Metro Chapter (STC-PMC). It thanks volunteers for their contributions to the chapter's success in 2011 and reminds members that STC membership expires at the end of the year. It also announces the chapter's holiday social in December and upcoming events in early 2012, including a chapter meeting in February and the annual conference in March.
The document discusses upcoming events for the STC Philadelphia Metro Chapter, including a summer social BBQ in August and a chapter meeting in September. It also summarizes highlights from the recent STC Summit, such as a new social network for members and certification programs now being offered. Local member Matt Harris attended a technical writing conference and said it provided practical information. Membership offers benefits like learning opportunities through conferences, monthly meetings, and resources on the STC website.
The email discusses upcoming events for the STC Philadelphia Metro Chapter, including their annual conference on March 9, 2012. It encourages recipients to renew their STC membership by the end of the year for eligibility in a prize drawing. It also invites recipients to a holiday social event on December 11th in Lawrenceville, NJ to socialize with colleagues. It wishes everyone a safe and joyous holiday season.
The document is the August 2011 newsletter for the STC-PMC (Society for Technical Communication Philadelphia Metro Chapter). It announces an upcoming free summer potluck social event on August 13th co-sponsored with UsabilityNJ. It also provides information about upcoming chapter meetings in September and October. Additionally, it includes job listings and opportunities as well as the publication schedule for the newsletter.
The STC Philadelphia Metro Chapter newsletter provides updates on recent and upcoming events. Highlights from the May chapter meeting will be shared and executive positions are accepting nominations. The April meeting featured a presentation by Nad Rosenberg on visual principles. Active member awards were given to recognize top volunteers over the past year. The next chapter meeting will be in June.
The document summarizes recent and upcoming events for the STC Philadelphia Metro Chapter. It discusses a past presentation by Brookwood and Joe Welinske, an upcoming talk by Theo Landgren on localization, and thanks the newsletter editor Edna Smith. It also provides updates on the 2011 technical writing competitions and the October chapter meeting featuring Joe Welinske. Details are given on the next newsletter publication and the November chapter meeting featuring Theo Landgren.
This document provides guidelines for correct email format and signatures for standard and gold members. It recommends leaving space between frames and text in emails, not including too many links, and removing unnecessary parts. It also shares updated signatures removing a note about help topics and adding support contact information for gold members.
El arte románico se desarrolló entre los siglos X y XIII en Europa Occidental. Se caracterizó por ser eminentemente religioso, con la arquitectura como su principal manifestación artística. Los edificios románicos tenían plantas de cruz latina, bóvedas de cañón y contrafuertes, y estaban construidos con piedra en forma maciza y oscura. La escultura y pintura se usaban principalmente para decorar los espacios arquitectónicos.
Tech Mentro offers 6 months live Project based Industrial Training in Java, Android, Microsoft .Net & PHP technologies for MCA/BCA/BE/B.Tech/MSc(CS and IT ) Students & professionals. This 6 months Industrial Training is part of curriculum of the most of the technical universities to enhance the industry specific skills in latest technologies and to learn corporate structure.
Clipping El Observador Solitario 14/11/11 @ IED BarcelonaIED Barcelona
Este documento contiene información sobre la tirada, difusión, audiencia, valor y página de varias publicaciones como una sección de un periódico, una revista femenina y una publicación online, pero la mayoría de los campos se dejan en blanco.
Tech Mentro, a renowned name in Java Training in Noida, Delhi-NCR, provides software courses(live project training) in Java, J2EE, .Net, PHP, Struts, Spring, Hibernate, Android and C/C++ technologies to the students of MCA/BE/BTech/BCA/MSc(CS&IT) and professionals with job assistance.
Oaj e Kamal is a management consulting firm that provides training programs to organizations. It aims to help individuals and organizations achieve peak performance by developing principle-centered beliefs and unleashing their potential. Over its 7 years of operation, Oaj e Kamal has trained over 3000 executives from both public and private sector organizations across Pakistan. It offers a variety of training programs focused on personal development, business skills, education, and finance. Oaj e Kamal prides itself on achieving over 90% positive feedback and transforming the beliefs and performance of the individuals and organizations it trains.
The document discusses Louisiana's oil and gas industry, focusing on its shale plays like the Haynesville Shale. It provides statistics on the Haynesville Shale like it being the largest natural gas field in the US, its $14 billion estimated economic impact in 2012, and over 2,000 producing wells. Maps show the location of wells in the Haynesville Shale and other plays that have helped make Louisiana a leading energy producer.
The document describes the features of a new residential development called Zion. It includes apartment buildings, townhouses, and row houses arranged around amenities like a basketball court, shops, and parks. Sustainability is a priority, with solar power, rainwater harvesting, and wastewater treatment. Individual homes emphasize natural light, ventilation, and limited shared walls. The development aims to bring a green, connected lifestyle with modern conveniences.
The document summarizes a presentation about using personas to design engaging content for customer intimacy. It discusses what personas are, how they can be used throughout the documentation development lifecycle, and how they promote shared understanding across organizations. Personas help technical communicators understand users beyond just their tasks, to include the context and motivation for users' "day-in-the-life." This allows the creation of more focused content that enhances customer success.
Mickey Mouse makes for a good boyfriend because he is rich, creative, brave, skillful, reliable, has many friends, is romantic, sweet, good at surfing, enthusiastic about sports, and always makes girls happy. His positive qualities and traits are why he would be considered a good boyfriend.
The document discusses active and passive voice in writing. It defines active voice as when the subject performs the action of the verb, and passive voice as when the subject receives the action. It provides examples of sentences in both voices and recommends using active voice because it is more direct and concise. However, passive voice can be used when the performer is unknown or less important than the recipient. It also discusses forming passive voice sentences and converting between active and passive sentences.
This document outlines the curriculum for a PHP course that covers core PHP skills over 80 hours and advanced PHP skills over 40 hours. The core PHP section covers topics like HTML, CSS, Bootstrap, PHP fundamentals, arrays, file handling, databases, and building projects. The advanced section focuses on OOP concepts, design patterns, JavaScript, jQuery, Ajax, frameworks like CakePHP and frameworks like Joomla, WordPress. The course aims to help students learn PHP and related technologies to build projects and websites.
1) O documento contém um teste de avaliação sobre a Península Ibérica com questões sobre sua localização, relevo, clima e hidrografia.
2) A Península Ibérica é banhada pelos oceanos Atlântico e Mediterrâneo e separada da África pelo estreito de Gibraltar. Sua cordilheira central é os Pirenéus.
3) Seu clima varia de mediterrâneo no sul a oceânico no norte, com invernos chuvosos e verões quentes
This document summarizes the April/May/June 2008 newsletter of the Philadelphia Metro Chapter of the Society for Technical Communication. It includes the following key information:
- Winners were announced of a drawing held at the May chapter meeting to award cash prizes to help offset costs for members attending the STC Summit conference.
- The newsletter provides officer and committee member contact information and recaps the previous chapter meeting on career progression.
- The president's article encourages members to volunteer their time and expertise to help other technical communicators, as mentoring helped him in his career.
- A book on managing technical teams is reviewed, exploring concepts like "Putt's Law" about the dynamics of technical and manager
The newsletter summarizes recent activities of the STC Philadelphia Metro Chapter, including being honored as a 2010 Chapter of Excellence. It announces upcoming events like the annual STC Summit and a presentation on preparing for localization. It also provides feedback from attendees of the recent Mid-Atlantic Technical Communication Conference, and encourages members to get more involved and consider presenting at future conferences.
El arte románico se desarrolló entre los siglos X y XIII en Europa Occidental. Se caracterizó por ser eminentemente religioso, con la arquitectura como su principal manifestación artística. Los edificios románicos tenían plantas de cruz latina, bóvedas de cañón y contrafuertes, y estaban construidos con piedra en forma maciza y oscura. La escultura y pintura se usaban principalmente para decorar los espacios arquitectónicos.
Tech Mentro offers 6 months live Project based Industrial Training in Java, Android, Microsoft .Net & PHP technologies for MCA/BCA/BE/B.Tech/MSc(CS and IT ) Students & professionals. This 6 months Industrial Training is part of curriculum of the most of the technical universities to enhance the industry specific skills in latest technologies and to learn corporate structure.
Clipping El Observador Solitario 14/11/11 @ IED BarcelonaIED Barcelona
Este documento contiene información sobre la tirada, difusión, audiencia, valor y página de varias publicaciones como una sección de un periódico, una revista femenina y una publicación online, pero la mayoría de los campos se dejan en blanco.
Tech Mentro, a renowned name in Java Training in Noida, Delhi-NCR, provides software courses(live project training) in Java, J2EE, .Net, PHP, Struts, Spring, Hibernate, Android and C/C++ technologies to the students of MCA/BE/BTech/BCA/MSc(CS&IT) and professionals with job assistance.
Oaj e Kamal is a management consulting firm that provides training programs to organizations. It aims to help individuals and organizations achieve peak performance by developing principle-centered beliefs and unleashing their potential. Over its 7 years of operation, Oaj e Kamal has trained over 3000 executives from both public and private sector organizations across Pakistan. It offers a variety of training programs focused on personal development, business skills, education, and finance. Oaj e Kamal prides itself on achieving over 90% positive feedback and transforming the beliefs and performance of the individuals and organizations it trains.
The document discusses Louisiana's oil and gas industry, focusing on its shale plays like the Haynesville Shale. It provides statistics on the Haynesville Shale like it being the largest natural gas field in the US, its $14 billion estimated economic impact in 2012, and over 2,000 producing wells. Maps show the location of wells in the Haynesville Shale and other plays that have helped make Louisiana a leading energy producer.
The document describes the features of a new residential development called Zion. It includes apartment buildings, townhouses, and row houses arranged around amenities like a basketball court, shops, and parks. Sustainability is a priority, with solar power, rainwater harvesting, and wastewater treatment. Individual homes emphasize natural light, ventilation, and limited shared walls. The development aims to bring a green, connected lifestyle with modern conveniences.
The document summarizes a presentation about using personas to design engaging content for customer intimacy. It discusses what personas are, how they can be used throughout the documentation development lifecycle, and how they promote shared understanding across organizations. Personas help technical communicators understand users beyond just their tasks, to include the context and motivation for users' "day-in-the-life." This allows the creation of more focused content that enhances customer success.
Mickey Mouse makes for a good boyfriend because he is rich, creative, brave, skillful, reliable, has many friends, is romantic, sweet, good at surfing, enthusiastic about sports, and always makes girls happy. His positive qualities and traits are why he would be considered a good boyfriend.
The document discusses active and passive voice in writing. It defines active voice as when the subject performs the action of the verb, and passive voice as when the subject receives the action. It provides examples of sentences in both voices and recommends using active voice because it is more direct and concise. However, passive voice can be used when the performer is unknown or less important than the recipient. It also discusses forming passive voice sentences and converting between active and passive sentences.
This document outlines the curriculum for a PHP course that covers core PHP skills over 80 hours and advanced PHP skills over 40 hours. The core PHP section covers topics like HTML, CSS, Bootstrap, PHP fundamentals, arrays, file handling, databases, and building projects. The advanced section focuses on OOP concepts, design patterns, JavaScript, jQuery, Ajax, frameworks like CakePHP and frameworks like Joomla, WordPress. The course aims to help students learn PHP and related technologies to build projects and websites.
1) O documento contém um teste de avaliação sobre a Península Ibérica com questões sobre sua localização, relevo, clima e hidrografia.
2) A Península Ibérica é banhada pelos oceanos Atlântico e Mediterrâneo e separada da África pelo estreito de Gibraltar. Sua cordilheira central é os Pirenéus.
3) Seu clima varia de mediterrâneo no sul a oceânico no norte, com invernos chuvosos e verões quentes
This document summarizes the April/May/June 2008 newsletter of the Philadelphia Metro Chapter of the Society for Technical Communication. It includes the following key information:
- Winners were announced of a drawing held at the May chapter meeting to award cash prizes to help offset costs for members attending the STC Summit conference.
- The newsletter provides officer and committee member contact information and recaps the previous chapter meeting on career progression.
- The president's article encourages members to volunteer their time and expertise to help other technical communicators, as mentoring helped him in his career.
- A book on managing technical teams is reviewed, exploring concepts like "Putt's Law" about the dynamics of technical and manager
The newsletter summarizes recent activities of the STC Philadelphia Metro Chapter, including being honored as a 2010 Chapter of Excellence. It announces upcoming events like the annual STC Summit and a presentation on preparing for localization. It also provides feedback from attendees of the recent Mid-Atlantic Technical Communication Conference, and encourages members to get more involved and consider presenting at future conferences.
The document summarizes upcoming events for the STC-PMC chapter, including a February meeting featuring a presentation on software user assistance trends and the annual Mid-Atlantic Technical Communication Conference in March. It encourages renewing or joining the STC membership and chapter to receive discounts on events and be eligible for prizes in a drawing. It also profiles chapter member Karen Flam and her career experiences in technical communication.
This document provides information about the STC-PMC 2003 Online Communication Competition. It describes what the competition is, why members should enter, how to enter, and important deadlines. It also announces upcoming chapter meetings on effective XML and usability case studies.
This document provides a summary of Edward Tufte's criticisms of PowerPoint presentations as outlined in his book "The Cognitive Style of PowerPoint". Tufte argues that PowerPoint encourages simplistic bullet points that do not show relationships between ideas and limits content to around 40 words per slide. This "PowerPoint style" conceals the structure and assumptions of an argument. Tufte cites the Columbia shuttle disaster reports as an example where PowerPoint may have obscured important technical details. He believes presentations should provide more context and detail to enhance understanding, rather than focusing on minimalism and decoration. The article recommends Tufte's book for further discussion of his views on optimally presenting information graphically.
The document summarizes the history of the Philadelphia Metro Chapter of the Society for Technical Communication (STC). It discusses how the chapter celebrated its history at a June 2004 meeting, with commentary from long-time member John Simons. Simons noted that in the 1970s, the chapter (then called the Delaware Valley Chapter) had low attendance and was in financial trouble. This changed after hosting the 1988 International Technical Communications Conference, which increased member participation and brought in income. The document also provides brief details on long-time chapter members who have received STC honors, and conferences and job resources that the chapter has hosted over the years.
This document discusses differences between British and American English, noting variations in spelling, vocabulary, idioms, and meanings of certain words. It also notes that English is spoken in over 50 countries and territories, with many variations between regions. While English has no official status in countries like the US and UK, it is an official language or co-official language in some countries where few people speak it as their native language, such as India. Globally, about 375 million people speak English as a first language.
The document introduces the STC-PMC Employment Committee, which aims to facilitate job placement for chapter members. It discusses how the committee collects and shares job postings with chapter members via email and its website. It encourages both job seekers and employers to utilize the committee's free job posting service. The committee also provides some career advising support to unemployed or underemployed members.
This article discusses strategies for technical writers to gain more respect and recognition from coworkers who may see them as "glorified typists." It recommends that technical writers demonstrate their value through initiatives that improve business outcomes, such as developing a company website or sharing product information across departments. The article also suggests technical writers teach colleagues how to properly use templates and styles rather than simply reformatting poorly formatted documents. This can establish technical writers as experts who effectively use writing and design tools to communicate technical information.
The document discusses URLs (Uniform Resource Locators), which are the addresses used to locate resources on the web. It explains that a URL contains several parts, including the protocol, domain name/IP address, port, and path. It notes that URLs allow browsers to locate and access resources on web servers, and that they are designed to be human-readable even if not fully qualified with all URL components. Semantic URLs aim to be descriptive of their content to improve usability.
The document summarizes the March/April 2005 issue of the STC-PMC newsletter. It discusses the upcoming annual conference, including the keynote speakers. It also provides candidate profiles for the administrative board election and recaps the January TW support group meeting. The newsletter staff and submission guidelines are listed.
Essay Writing Tips That Will Make College A Breeze LElizabeth Snyder
The poems "Invictus" by William Ernest Henley and "The Rose That Grew From Concrete" by Tupac both convey the theme that obstacles are an important part of life that help shape people and lead them towards their dreams. Both poems use imagery to depict the difficulties faced but also emphasize overcoming challenges without giving in. While the poems discuss different obstacles, they share the message that facing and surviving hardships makes people stronger.
An Introduction to Usability
Testing—Karen Schriver
October 25, 2006. The
Fundamentals of Information
Architecture—Karen Schriver
November 8, 2006. Writing for
the Web: An Introduction—Karen
Schriver
November 29, 2006. The
Fundamentals of Usability Testing—
Karen Schriver
December 13, 2006. The
Fundamentals of Information
Architecture—Karen Schriver
BOOK REVIEW
The STC-PMC Bookshelf
Summer Reading List
By Mary Shaw
ummer is winding down, but
there's still time for a few more
good reads before the busy fall
season kicks in. Here are some
The document discusses growing member relationships for credit unions in a digital age. It introduces the Automatic Relationship Builder (ARB) as a tool to use targeted emails to onboard new members, deepen relationships with existing members, and reactivate dormant accounts. The ARB would send customized emails to members based on their interactions and interests to promote products and services. An example implementation at NARFE Premier FCU is provided that would use the ARB to focus on new members, existing members, and dormant accounts through different email series.
The newsletter provides updates from the Chair of the Customer-Supplier Division on recent accomplishments and opportunities for members. Key points include:
- The division achieved milestones in 2016 related to the new CSQP certification and member leader training goals.
- An article encourages members to get involved in upcoming division activities at the World Conference on Quality and Improvement in May and the ASQ Audit Conference in October.
- A featured article discusses how brands should analyze social media data from customers to better understand them and provide more personalized experiences and offers.
So You Want To Write A Paper A. Online assignment writing service.Angela Hays
The document provides instructions for writing a paper through an online service. It outlines a 5-step process: 1) Create an account, 2) Complete an order form with instructions and deadline, 3) Review writer bids and choose one, 4) Review the completed paper and authorize payment, 5) Request revisions to ensure satisfaction and receive a refund for plagiarized work. The purpose is to help students get high-quality original papers through this online writing assistance.
This document outlines the process for raising a trainee need (TN) with a TN taker organization. It involves several steps: 1) Preparing for sales through market research, segmentation, and defining a positioning strategy. 2) Selling through meetings, obtaining signatures on forms, and entering data. 3) Delivering the TN by auditing forms, obtaining additional signatures and payments, and making the TN available. The overall goal is to properly understand the TN taker's needs, fill out all required forms accurately, and guide the process through to final approval and availability of the TN.
How To Write A College Admissions Essay. Online assignment writing service.Sabrina Hendricks
The Buddhist doctrine of karma holds that good actions lead to good results while bad actions lead to bad results. Karma determines the quality of one's rebirth, with unripened karma from past lives conditioning the destiny of a newly born individual. However, Buddhism rejects the Hindu/Jain concept of a transmigrating soul; rather, it is one's karmic acts that determine the type of future rebirths, not a soul transferring between lives.
Nicolas Sarkozy voiced support for Switzerland's ban on new minarets. However, his argument in favor of the ban omitted crucial information and made erroneous claims. Sarkozy failed to consider factors such as religious freedom, discrimination, separation of church and state, and Switzerland's history of tolerance toward diverse faiths. A thorough analysis shows Sarkozy's argument in support of the minaret ban to be incomplete and misleading.
The Sons of Liberty was a secret organization that was formed in the 1760s in response to new taxes imposed by the British government on the American colonies without colonial consent. They vehemently protested these taxes through propaganda campaigns and acts of violence, which helped stir revolutionary sentiment among colonists and move the colonies closer to declaring independence from Britain. The Sons of Liberty played an important role in the growing independence movement in the colonies and their actions demonstrated the colonists' increasing resistance to British rule.
From Multimedia to Social Media to Augmented and Virtual Reality: Changing Technologies and their Use in Technical Communication presented by Jeremy Merritt on 24 April 2019
Content creation has always been about understanding your audience. But what if your audience belongs to a constantly evolving demographic, largely driven by impressions and gratifications? In this session, take a look at how the circuitary of "seeking" and "liking", and impulse control is impacting the always-connected generation. Discover what it takes to give people the content that deeply excites their brain and influences their behavior. The session is based on a content-experiment conducted by Pooja Vijay Kumar on around 3000 millennials across Asia for one year.
Session Takeaways:
1. Meet the evasive beast called Gratification
2. Discover the 5 rules of thumb in learning to write with your user’s needs and expectations experience in mind.
3. Learn how to develop archetypes and construct personas for your content
As a student of Design Strategy and an advocate of Content Experience, Pooja Vijay Kumar serves the academic community at California College of the Arts, San Francisco. Previously, Pooja spent a great part of her career at Oracle, where she championed the content strategy for enterprise applications. Pooja has delivered sessions at the Write the Docs meetup in the Bay Area, and spoken on minimalism and conversational UIs at the Big Design Conference, Texas; STC India Chapter regional conferences; and has conducted workshops and learning sessions for young women on pursuing offbeat content design careers through initiatives led by ITU, United Nations. In the past year, Pooja served as the Editor-in- Chief at a global nonprofit, where she drove the content strategy of web and print experiences for communication leaders and was recognized for bringing about an 80% boost to ROI through content. Pooja takes deep interest in understanding audience engagement. When she’s not writing or speaking at an event, Pooja can be found running a marathon, baking a tray of cup cakes, or photographing street food.
Hate networking? Me too. This session offers practical tips for how introverts (and extraverts, too) can change the game of networking to make it more effective for us, and maybe even enjoyable. Build partnerships, connect with opportunities, and achieve vast riches and legendary glory.* We’ll cover how to get started, networking strategies, and techniques for creating genuine connections versus just making “small talk.”
* Your mileage may vary.
Brian Winter is an experienced do-er and leader of all kinds of business communication. He’s done project leadership / project management, technical writing, websites, social media, multimedia and e-Learning, brochures, newsletters, white papers, proposal management, and video production (script-to-screen writing, producing, directing, editing). “Other duties as assigned” include leading a task force for sustainability, developing strategy and programs to spark and reward innovation, UI design and usability, requirements analysis, process improvement, and being an embarrassment to his daughter.
The document discusses the cost of doing nothing versus making changes or improvements. It argues that doing nothing is not actually free, as there are current state costs as well as future state costs if improvements are not made. To calculate the cost of doing nothing, one should estimate the future state costs if no changes are made and subtract the current state costs to get the total cost of inaction. Areas that contribute to the costs include software, services, staff time and productivity losses, tools, and downtime from older systems. Tracking both hard costs like licenses and soft costs like salaries and benefits over time can help demonstrate that improvements will save money in the long run despite any initial expenses.
By now, you have heard how important structured content is. But, maybe you poked around with something like DITA and were baffled by the complexity. Or, maybe you still aren’t sure what XSLT stands for. This workshop will take participants back to the basics, to provide a foundation for higher-level concepts that have taken hold of our industry. Topics will include:
- What XML looks like, what it does, and how to create it.
- How to define a structure model, including whether to use a - DTD, Schema, etc.
- What XSLT looks like, what it does, and how to make it work.
- What DITA and DocBook really are and whether one is right for you.
Russell Ward is an experienced technical writer and structured technologies developer. He has spent many years working with structured content to maximize efficiency in the techcomm environment, both as an employee and as an independent consultant. He is also an experienced trainer and speaks periodically at conferences and other peer events.
The prevalence of virtual-based teams have increased significantly within recent decades as a result of expanding corporate globalization. This rapid growth has exacerbated communication issues within the global virtual team setting. Issues related to poor work-life balance due to variance in work time zones, poor dissemination of team decisions and discussions, and insufficient use of collaborative tools, are common issues within the global diverse virtual team. Challenges exist even in virtual teams that are based in a single region, as differences in functional backgrounds and departmental cultures create challenges which are difficult to address within their virtual setting. Although interdependent constructs appear to be straight-forward and clear, the challenges teams face in accomplishing a shared goal is complex. Research in the area of team dynamics has provided support and guidance on improving interpersonal relationships, communications, and planning; thereby, enhancing team efficiencies. This presentation will review emotional intelligence (EI) and how it relates to the current team efficacy research. The related attributes and challenges at the individual, team, leadership, and organizational level will be reviewed with a focus on enabling the virtual-based team to succeed.
With over 16 years of experience as a virtual team member, Christine Loch brings a wealth of experience and knowledge to the science of team dynamics. She is currently completing her PhD in organizational leadership at Northeastern University, Boston MA, with a research focus on team dynamics in the virtual-setting. As a past presenter at the national Drug Information Association Conference, and several times a presenter at the national Oncology Nursing Society Congress, Christine brings an engaging presence on this captivating topic, which will leave the audience with at least one new pearl of wisdom to try out on their own virtual-based teams at home.
The past decade has seen seismic shifts in how we create and consume content. Think Company’s Principal and Senior Experience Designer David Dylan Thomas illuminates 7 key aspects of those shifts and how they enable previously under-served voices to be heard. We’ll learn how emerging business models make it both more AND less problematic for content creators to make a living. We’ll learn which stories can be told that could never be told before and how mass participation births new art forms. Examples from the worlds of film, television, music, social, transmedia, and areas we don’t really have a word for yet will help content creators, strategists, and those who build platforms for them understand how to prepare for and profit from the future. We’ll also discuss the following questions: How has the lowered cost of technology been good and bad for creators? How can new business models completely change the game for diversity in content creation? Why do you need to learn everything you can right now about participatory culture?
David Dylan Thomas has developed digital strategies for major clients in entertainment, healthcare, publishing, finance, and retail. A senior experience designer at Think Company, he serves as programmer for Content Strategy Philly, founder of Content Camp, a content strategy instructor at Girl Develop It, and previously consulted at the Corzo Center for the Creative Economy. He is the creator, director, and co-producer of Developing Philly, a web series about the rise of the Philadelphia tech community. He is the creator and host of the Cognitive Bias Podcast and has given standing-room-only presentations at TEDNYC, SXSW Interactive, and the Wharton Web Conference on content strategy and emerging content trends.
This document is a resource list for content marketing compiled by Cheryl Landes. It includes over 50 links to articles, websites and books on topics like developing a content strategy, different types of content, and content marketing examples from top brands. The list serves as a guide for those interested in learning more about content marketing and how to implement an effective content strategy. It provides definitions and explanations of content marketing from various thought leaders and covers how to plan strategies, create content calendars, and break into content writing as a freelancer.
Speaker: Marilyn Woelk
Presentation Description
How do you create marketing materials for technical products or services while considering the normal technical communications mantra to avoid the soft, flashy advertising approach? If you work in a job where the marketing team and the technical communicators are often at odds or where most marketing materials are viewed as "not intended for technical audiences," then join us to talk about how the "Technical Communicator and Marketer Can Be Friends," or in some cases, how one person can take on both communication roles. We will discuss cases scenarios and your questions about how technical information can be wrapped in "marketing packages" such business case documents, sales materials, newsletters, and websites. We will also discuss how to write technical marketing pieces that don't scare technical audiences.
Promoting products and services through content marketing has been a growing trend for the past five years. Content marketing is also a great method for sharing your company’s mission and goals. In this session, you’ll learn what content marketing is, how it is useful in communicating your story, the types of marketing methods for sharing your story (such as blog posts, white papers, case studies, social media, and many more), and how to identify your target audiences, and tips for creating a content marketing plan.
Presented by Cheryl Landes
This document discusses how technical writers can expand their roles beyond just writing content. It suggests that technical writers learn about the wider organization, identify connections between content and users, and solve other teams' problems. The document provides examples of new areas for technical writers, such as content quality, customer experience, analytics, and strategy. It advises technical writers to determine their interests and skills gaps, build relationships, and get support to develop a new vision for their role within the organization.
So your company has decided to take its documentation mobile. Great!
But just saying “go mobile” is too vague. Is it an app? Responsively designed online help? A mobilized web site? Something else? What effect might going mobile have on your documentation efforts? That’s the subject of this presentation.
We’ll first look at various definitions of “mobile” including apps, responsive design, mobilized web sites, and more – their pros and cons, and tools you can use to create them. We’ll then look at how you might have to change your documentation practices in order to move to mobile, such as requiring greater syntactical rigor, eliminating local formatting, using relative fonts and media queries to create resizable tables and content, and more.
You’ll leave this presentation with a solid understanding of options for going mobile and how your work may have to change to stay on the cutting edge of technical communication.
GitHub is a web-based repository for software projects that allows users to collaborate on projects using version control and track issues. It provides options for project documentation like readmes, wikis, and GitHub pages. Users can work together using features like branches, commits, pull requests, and merges. Integrations with tools like GitBook and Slack extend its functionality. GitHub's social features allow users to follow projects and people.
In November 2016, Liz Russell and Ksenia Dynkin of Bluecadet presented the STC-PMC with a case study about best practices learned from a project their company did for the Hoover Mason Trestle, a historical landmark inBethlehem, Pennsylvania. They spoke about the research that needed to be done, the content development process, the storytelling strategy and framework they devised, and how they translated the content strategy for user-friendly kiosks and apps for visitors' mobile devices when visiting the Hoover Mason Trestle.
In October 2016, Theodora Landgren of A2Z Global gave a presentation to the STC-PMC about best practices and common issues regarding global translation, localization, and cultural consideration practices with corporate clients. It's not just about words, but images, colors, and other UX considerations as well! She detailed various processes and answered questions at the live presentation.
Presented by Don Wolf
This session will demonstrate the reasoning and techniques of using digital video media as a tool while working with subject matter experts and applying it to the knowledge transfer disciplines of your projects. The attendees will see the efficiency and accuracy of using such tools when acquiring your data. Video medium is the fastest growing segment in marketing today and after attending this session you will be able to use your acquired resources to leverage additional revenue streams for you and your clients in the bold new world of social media and digital deliverables.
Presented by Cory Burnett
With the increasing load of information passing through our senses, we need to be mindful in minimizing the cognitive load of our audience when communicating with them. In this talk, we’ll explore what cognitive load is, what it means to our audience and how we can be mindful in minimizing it in our communications.
Presented by David Zimmer
As project managers, we spend 90% of our time communicating: writing, talking, presenting or reporting to our stakeholders. One of the most influential forms of communicating with our audiences is in a public setting, whether it be a formal presentation, meeting, a gathering of people around the coffee machine or wherever more than two people congregate. Public speaking done well enhances our credibility, leadership, influence and reputation. Public speaking done poorly puts us back in the pack of the other average people.
David has learned over the years that simple tips and tricks used by some of the best speakers work for him, whether he was with an informal group of colleagues, in tense meetings with stakeholders, or as a keynote presenter at large industry conferences or as the invited speaker for the CIO briefings of executives from the leading companies in Australia.
In this session, David helps you understand critical aspects of public speaking and provides his secret tips and tricks making you a more influential speaker.
The document discusses 9 thinking modalities: visionary, strategic, systems, analytic/critical, creative, lateral, structured, conceptual, and visual/spatial. For each modality, it provides 2-4 pages describing components of effective thinking for that modality. Some examples of modalities and components discussed include visionary thinking involving being futuristic and building value, strategic thinking combining creative and analytical sides of the brain, systems thinking viewing problems holistically and understanding interrelationships, and visual/spatial thinking recognizing patterns and asking probing questions. The document aims to provide frameworks for applying different thinking approaches.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
20240605 QFM017 Machine Intelligence Reading List May 2024
STC PMC Newsletter 2004-11
1. V olu me 38
Num b er 3
N ov emb er/ Decem b er 2 0 04
STC Scholarships in Technical
Communication Available
id you know that the
STC has an established
program of scholarships
in the areas of technical
writing, editing, graphic design,
interface, and Web design? These
scholarships are designed to assist
students who are pursuing
established degree programs in
some aspect of technical
communication. Each year the STC
provides four scholarships of $1000
each toward tuition and expenses.
Two awards are granted to
graduate students and two to
undergraduates.
You are eligible to apply for one
of these scholarships if you meet
the following criteria:
❏ You have completed at least
one year of post-secondary
education.
❏ You are a full-time student,
either as a graduate students
working toward a Master’s or
Doctor’s degree, or an
undergraduate student working
toward a Bachelor’s degree.
❏ You have at least one full year
of academic work remaining to
complete your degree program,
although under exceptional
circumstances an award may be
granted to a student for the final
half-year.
❏ You are studying communica-
tion of information about technical
subjects. Other majors, such as
general journalism, electronic
communication engineering,
computer programming, creative
writing, or entertainment, are not
eligible.
Applications must be received by
February 15 of the year for which
the scholarship is needed.
Graduate students must notify the
committee of their acceptance in a
graduate program by March 20.
Applicants will be notified by mail of
the committee’s decision no later
than April 15.
For more information and an
application, check out the STC
website (http://www.stc.org/Word_
Files/scholarshipInfo.doc).
D
Contents
STC Scholarships in Technical
Communication Available
__________________________ 1
Editor’s Voice
Life Can Get in the Way
By Lori Corbett ___________ 2
President’s Podium
Transforming Your
Membership
By Steven Lungren _______ 3
Director-Sponsor Notes
Get Ready: It’s a Hurricane
By Rahel Bailie, Region 7
Director-Sponsor _________ 4
September Meeting Review
Using Personas to Connect
with Your Audience
By Barrie Byron __________ 5
Crossword Puzzle
By Zsolt Olah ____________ 6
Book Review by Al Brown
A History of Reading
__________________________ 7
Membership as of September 30, 2004
Total Members 17,980
Members residing in the U.S. 15,357
Member of Philadelphia Metro Chapter 371
Members residing in Canada 1,595
Members residing elsewhere 1,028
Total # of chapters*
*
includes 33 student chapters
147
2. November/December 2004 2 NEWS & VIEWS
NEWS & VIEWS
Submissions and Reprints
You may reprint original
material appearing in NEWS & VIEWS,
as long as you acknowledge the
source and author and send us a
copy of the publication
containing the reprint.
ISSN 1078-9952. NEWS &
VIEWS, published six times per
year, is the official publication of
the Philadelphia Metro Chapter
of STC. We encourage letters,
articles, and other items for
publication. Note: By submitting
an article, you implicitly grant a
license to this newsletter to run
the article and for other STC
publications to reprint it without
permission. Unless otherwise
noted, copyrights for all
newsletter articles belong to the
authors. The design and layout
of this newsletter are copyright
STC, 2004.
Address submissions or
comments to Lori Corbett,
Managing Editor, NEWS & VIEWS,
22 Creekside Drive, Sanatoga,
PA, 19464,
phone (610) 382-8683;
email stcmember@aol.com.
Toolbox
We produce NEWS & VIEWS
with Frame-Maker 6.0 and
Acrobat 6.0 on various Pentium
computers.
Newsletter Staff
Managing Editor
Lori Corbett
stcmember@aol.com
Layout Editor
Rose Marie Sosnowy
(610) 792-4031
Associate Editor
Al Brown (856) 222-7427
Rebecca Richardson
rebecca.one@verizon.net
Mary Shaw
mary@ladywriter.net
Also Contributing to This Issue
Rahel Bailie
Barrie Byron
Zsolt Olah
Mike Sharp
EDITOR’S VOICE
Life Can Get in the Way
By Lori Corbett
’m sitting here, writing under
duress. You see, I’m moving
this week. Yippee! All my
books are packed and I’m
sitting amid boxes and empty
bookshelves. Still have to pack up
my clothes closet and the kitchen
though.
Since I’ve been in Pennsylvania
for the past two and half years, I’ve
been in an apartment—a lovely
apartment—but an apartment
nonetheless. I finally took the
plunge and put money down on a
townhouse. Gulp, more money
than this gal from North Carolina
and Florida ever expected to spend
for a house, that’s for
sure.
So now I’m about
three-quarters packed
and I’ve got to get this
newsletter to Rose
Marie because “the show must go
on.” There is so much going on in
the world of STC too. One can
hardly ignore it. The transformation
changes are going to affect all of
us. I, for one, think that if we
approach these changes with the
right mindset, our chapter, and
indeed, all of STC, will benefit.
The question for each of us is
what value do we place on our
membership in the STC, the
Philadelphia-Metro chapter, and
any SIGs we might also be involved
with? I certainly can’t attempt to
speak for anyone but myself. So,
since I have the opportunity, I’d
like to say just a couple of things
about this subject.
Among other personal things, I
identify myself as a user advocate
first and a technical communicator
second. My membership in STC is
an inherent ingredient in that self
identification. Whenever I connect
with my fellow STC members, I
always receive the benefit of
learning about how we all face
many of the same challenges and
deal with many of the same issues.
I am lifted up by this knowledge.
Attending this past week’s
presentation by John Hawkins on
an alternative single-source
solution to XML, I was reminded
about this very fact. I returned to
work the next day renewed and
reinvigorated to be the best user
advocate I can be.
Yes, my membership in STC and
in the Philadelphia Metro
chapter is very
important to me. Now
that I’ve gotten used to
working online about
90% of the time, I am
seriously considering
the E-Membership alternative. I
think my bookshelves will
appreciate it. I don’t think I’ve
thrown away a single issue of
Intercom or Technical
Communication since I joined STC
in 1988. Having a searchable online
database of articles will be
invaluable to me.
If you would like to talk about
how you can become more involved
or what your membership in STC
means to you, I would love to hear
from you. Hmmmm... This brings
up another issue. I am giving up my
Comcast account and will be
converting to DSL in my new house.
However, as we go to print, I do not
yet have that contact information.
But all is not lost. In the meantime,
you can contact me via my AOL
account at stcmember@aol.com.
I
“the show
must go on”
3. November/December 2004 3 NEWS & VIEWS
PRESIDENT’S PODIUM
Transforming Your Membership
By Steven Lungren
he transformation of STC
is bringing new
membership options to
you this fall. You’ll have
more options available to you, and
these options are intended to
provide a better match for the
different ways that members
interact with the organization.
You’ll need to figure out how you
will get the most value from your
STC membership when you renew,
and the new categories of
membership may make your
decision easier. Or, they may make
it more confusing.
In the “New Individual
Membership Categories: Costs and
Benefits” table (page 8), you can
see that your non-student STC
membership now has three levels,
Classic, Limited, and E-
Membership, each at different cost.
Two of them—Classic
Membership and E-Membership—
offer you incremental SIG and
chapter membership in an a la
carte fashion. The Classic Member-
ship most nearly represents the
type of membership that we have
had up to now. The E-Membership
reduces your cost by ten dollars,
but takes away your printed
publications—you will only be able
to view them online. The Limited
Membership is restricted to STC
publications only, with no option to
join any chapter or SIG.
Which option looks good to you?
I can tell you that there is some
information missing from the table.
It doesn’t tell you that because of
the Transformed method for
distributing funds from the STC to
the various chapters and SIGs, the
resources that have been available
to those entities will change. In
most cases, the STC will probably
provide less financial support to
chapters. That financial support
comes in the form of rebates to the
chapter from the STC based on
chapter membership statistics.
Your Philadelphia Metro Chapter
routinely underwrites a large
portion of our program meeting
and annual conference costs. Even
though our committees are
conscientious and considerate of
costs when planning chapter
events, the chapter loses a
significant amount of money on
each monthly meeting in order to
keep the cost reasonable for our
members. Similarly, the STC-PMC
Annual Conference in March has
never broken even. It’s too bad
that more of you don’t take
advantage of this benefit.
On the other hand, the
registration fee was extraordinarily
low for the Pacesetter award
winning, day-long conference of
workshops and presentations that
featured the internationally
respected Ann Rockley.
Another bit of information that
the table doesn’t show you is that
the new membership categories
will cause additional price levels to
be created for your local chapter
events.
STC members who are also
chapter members will get the best
discount for program meetings, the
conference, and other chapter
events. STC members who are not
also members of the chapter, such
as a person with a Limited
Membership or an E-Membership
with only SIGS, will be required to
T
STC-PMC LEADERSHIP
Address correspondence for
the Philadelphia Metro chapter
of STC to STC-PMC, P.O. Box
60069, Philadelphia, PA
19102-0069.
SOCIETY FOR TECHNICAL
COMMUNICATION
Mission Statement:
Designing the Future of Technical
Communication
The Society for Technical
Communication (STC) is an
organization dedicated to advancing
technical communication.
Membership is open to those
employed in, interested in, or
concerned with the profession of
technical writing, publishing, or
associated disciplines. Contact STC
at 901 N. Stuart St., Suite 904,
Arlington, VA 22203,
(703) 522-4114 or
http://www.stc.org.
Chapter Officers
President
Steve Lungren (267) 620-2421
Vice President
Jane Phillips (856) 608-7200
Treasurer
Gary Samartino
(610) 701-0577
Secretary
Jill Cassidy (215) 590-9815
Immediate Past President
Nad Rosenberg (856) 484-6598
Region 1 Director/Sponsor
Jon Baker (978) 443-3049
Chapter Committee Managers
Employment
Giacomo DeAnnuntis
(215) 482-1255
Programs
Julia Margulies
(484) 344-2448
Membership
Mike Sharp (856) 854-2141
NEWS & VIEWS
Lori Corbett
(610) 382-8683
Nominating
Mike Sharp (856) 854-2141
Website
Lois Shank lbshank@ptd.net
Competition
Donn DeBoard (484) 595-6216
Marc Green (610) 358-0631
(Continued on page 8)
4. NEWS & VIEWS 4 November/December 2004
STC-PMC CALENDAR
Unless otherwise noted, all
meetings follow this schedule:
Networking: 6:00 to 6:30 p.m.
Dinner: 6:30 to 7:30 p.m.
Program: 7:30 to 9 p.m.
November 18. Changing
Focus: “Instructional Design
as a Career Path,” presented
by Constance Bille.
Instructional design is one
path technical communicators
sometimes have an opportunity
to follow. During this
presentation, you will learn how
to assess your skill set in
relation to the skills required for
the instructional design field.
You will also learn some
strategies for acquiring the skills
you might not yet include in
your personal skill set.
Location: Philadelphia
University, Downs Auditorium,
Henry Ave. and School House
Lane, Philadelphia, PA
January 20. Global
Communication: “Where in the
World Is Your Project?”
presented by Heather Petit,
Senior Technical
Communication Consultant at
First Consulting Group (FCG)
and Marcia Jacquette,
Independent Technical
Communication Consultant.
Like it or not, we're
communicating globally.
Mergers, acquisitions,
partnerships, new clients. More
and more of our work requires
working with someone offshore;
more often than not, we're
frustrated and disappointed by
the experience. What can we do
to ensure that we can focus on
the technical issues without
getting clobbered by the cultural
issues? Join us for a discussion
of business etiquette in the
global economy.
Location: TBD
DIRECTOR-SPONSOR NOTES
Get Ready: It’s a Hurricane
By Rahel Bailie, Region 7 Director-
Sponsor
n a recent conversation with
an STC community leader,
we discussed the changing
face of technical communi-
cation and the implication for STC
members in his chapter. His
geographic area has been particu-
larly hard hit, with a number of
community members working
survival jobs until they can re-enter
the technical communication field,
or holding onto jobs they would
otherwise have outgrown.
Technical writers, he worries, are
hunkering down in their cubicles
and he fears that when they come
up for air, they will no longer have
a skill set that has sufficient
currency in the marketplace.
To say that the changes in the
field of technical communication
are of hurricane proportions is not
an exaggeration. Our workplaces,
our careers, peers in our STC
network—if we haven’t been
affected personally, we have been
affected indirectly. Some of us have
seen our jobs swept away, others
have had work debris dumped on
us, and ill-implemented changes
often bring huge clean-ups from
projects gone awry.
What concerns me is hearing
that the response to this flurry of
change is to sit tight and keep
working. Watching Hurricane
Frances, then Ivan, sweep through
the Caribbean and across Florida,
we watched the CNN reports of
people jumping to action: board up
the windows to protect the home,
then get out of the storm’s pro-
jected path. It involves a lot of hard
work, and a fast response, but the
pay-off is to get to safety, and be
able to bounce back. When we see
the eye of a storm moving toward
us, is it in our best interest to sit
tight and wait it out? Or should we
be hustling to move our skill sets
into a safer zone, where we’ll be
able to bounce back once the worst
of the economic storm has passed?
Economists talk about how, as
the jobs we know move around the
globe, we must be prepared to
“move up the value chain.” This
means that we need to add more
value as strategic contributors. We
can do this by looking up the
technical communication profes-
sion chain.
For example:
❏ Writers can look at other
content develop-ment skills that
bring more value to the workplace,
or expand their skill set to usability
practices.
❏ Editors can look at the
localization and internationaliza-
tion field to see where they could
add skills.
❏ Marketing Communication
writers could expand to a broader
set of communication products.
❏ Departments can learn how to
use content management systems
to add value to their work.
❏ Usability folks can apply their
principles to interaction design.
❏ Help writers can expand their
horizons to interaction design.
In other words, we can look for
the logical expansion of our skill
sets.
How we move up the profes-
sional food chain isn’t by staying in
our cubicles with our noses to the
grindstone. We protect our careers
and our futures through continual
professional development, net-
I
(Continued on page 5)
5. November/December 2004 5 NEWS & VIEWS
STC AND RELATED EVENTS
AROUND THE WORLD
November 12–17. The
American Society for
Information Science and
Technology (ASIST) annual
meeting, “Managing and
Enhancing Information:
Cultures and Conflicts,” in
Providence, RI. For more
information, see the ASIST
website: www.asis.org.
November 18–23. The National
Council of Teachers of English
(NCTE) annual convention at the
Indianapolis Convention Center.
For more information, contact
NCTE at public_info@ncte.org.
January 15. Submission
deadline for abstracts for the
Fifth International Congress on
Peer Review and Biomedical
Publication, which will be held
September 17-19 in Chicago.
For more information check out
the Journal of the American
Medical Association (JAMA)
website at www.jama-peer.org.
January 15–16. Region 2
Conference at the Four Points
by Sheraton hotel in
Williamsburg, VA.
SEPTEMBER MEETING REVIEW
Using Personas to Connect with
Your Audience
By Barrie Byron
InfoSeeker: Nancy
… 44 years old
… 8 years as a Technical Writer at a
global scientific manufacturing
corporation
… Prior career: 4 years as an English
teacher at local high school
… Spends 7 of 8 work hours each
day on a computer
… Graduated with Bachelors Degree
in English from state university
… Married, with two teenage children
… Drives 23 miles to work each way
… Listens to NPR in her car
… Uses the web at work to research
industry-related content and to
check her personal web mail
account
… Manages the middle school PTA
mailing list and correspondence
… Is an avid bird watcher
hy do these facts
about an arbitrary
person named Nancy
matter? These
specific details personify one of us:
the technical writer!
On Thursday, September 23,
Whitney Quesenbery, of Whitney
Interactive Design, presented a
program titled “Using Personas to
Connect with Your Audience.” We
learned how creating and using a
persona can help us make design
decisions, design documentation
sets, and bring our users alive.
A persona is a portrait of a
typical user based on data. A
persona has the characteristics of a
“real person” and represents
important demographics. A
persona is specific, not generalized.
A persona is hypothetical, not real.
Effective personas are often
accompanied by photos, usually of
a model in a representative setting.
Nancy, our hypothetical
technical writer, specifically defines
the information seeker—educated
communication professional with a
prior teaching career.
By giving Nancy a name, age,
occupation, hobbies, marital
status, and other details, this
“story” gives us easily remembered
information we can use to organize
facts and transmit knowledge. We
can remember and discuss Nancy
more easily than we can remember
an impersonal collection of
demographic data.
Personas help us connect our
work to real people. Using Nancy in
scenarios and stories helps us
organize facts in a new way. In
design sessions, Nancy can help
designers work through design
problems by considering how she
would prefer to accomplish a task,
not just how she would perform a
task.
Personas, like all of us, have a
point of view and can even attend
design sessions, comment on
design issues, and help us keep our
audience in view.
Whitney Quesenbery expertly
develops new concepts for product
designs. She conveyed the idea
that personas are an excellent
shorthand method of bringing the
user into our everyday work life. I,
for one, enjoyed creating the
technical writer persona, Nancy, for
this article. I will certainly use
personas in future user analysis
work. Nancy has become a dear
friend and she’s never far from my
mind.
W
working, and life-long learning. We
can learn a lot about what we want
to do—or even about what we may
want to eliminate as a career
enhancement—by staying
informed about developments in
related fields, attending STC
meetings to network with our
peers (and the peers with whom
we’d like to keep company), and by
continually gaining and honing
new skills. It’s the surest way to
survive the storms that regularly
sweep through the umbrella
profession that we call technical
communication.
Get Ready: It’s a Hurricane
(Continued from page 4)
6. NEWS & VIEWS 6 November/December 2004
CROSSWORD PUZZLE
By Zsolt Olah
Solution on page 7
1
H
2
A
3
L
4
L O
5
W
6
E
7
E N
8
H
9
A
10
Y A R D
11
O X X
12
S I X
13
P A
14
I
15
S M C E
16
I
17
H A
18
R I
19
K A
20
R
21
I
22
R
23
A M
24
B U N C T I O U S
25
L I F E T I M E N O
I
26
T Z
27
M
28
O I S T
29
N
30
O T
31
R E E
32
E G O R
33
K P
34
A R R
35
E N N O
36
E
37
O B
38
X T
39
A
40
E P
41
D R A
42
C U
43
L A
44
N
45
O R I
46
O A
47
E G O M A N I A C
ACROSS
1. The only time when turkeys
sympathize with pumpkins
8. Half-laugh
10. Space in the back
11. OXX
12. VI
13. Pennsylvania
14. How most of our system of
principals end
17. Rhyming harakiri
22. Boisterous and disorderly
25. Longlasting type of experience
26. TS
27. Slightly wet.
29. Futuristic subway stop at the urban
forrest
32. In the kitchen cupboard: the shelf,
especially as distinct from the
world and other shelves
33. KP
34. End of a famous committee
36. EO
38. Extra extension
40. EP
41. Rural blood sucker
44. Hungarian name. Backwards:
metal.
46. OA
47. Shelf-obsessed (see across 32).
DOWN
1. Click target
2. Car people
3. Left and Right
4. LDI
5. Lecherous pursuer
6. EX
7. Boredom killer
8. Greeting
9. Wood cutting, finger chopping tool
12. If you liked Finding Nemo, this
creature will definitely make you
shed tears
15. Enthusiastic photo-beetle
16. Monetary fund
18. RCM
19. KI
20. Beginning of Russia
21. Standardized tropical resort, which
is identical in all directions
23. A little bits of intelligence
24. Exist
28. OG
33. TE
30. Well-known musical browser
31. RA
35. Test
37. OA
39. ... Arbor
40. ...of time
41. Act
42. CE
43. LO
45. OI
UPCOMING STC WEB AND
TELEPHONE SEMINARS
Upcoming STC Web and
Telephone Seminars
All of these seminars are held
from 1:00–2:30 p.m. Each
seminar costs $99 per site for
STC members. (The nonmember
rate is $149 per site.) A site can
have only one phone connection
and one computer connection.
In addition to offering high-
quality training at an affordable
price, STC's seminar series
features a quick and simple
online registration process. For
detailed information about any
of the following seminars, go to
stc.webex.com.
November 10. Introducing
Windows 'Longhorn' Help,
presented by Char James-Tanny
(Web-Telephone)
December 8. Highlighting
Hazards: Mastering Warnings
and Error Messages, presented
by Leah Guren (Telephone)
January 12. Preemptive Project
Planning, presented by John
Hedke (Web-Telephone)
January 26. A Pound of Salt, a
Pint of Blood—Getting the Most
Out of Your Contractors to
Ensure Project Success,
presented by Tom White
(Web-Telephone)
Guidelines: Not
your typical
crossword. Some
of the definitions
may be vague,
associative, even
funny. A single
word
CAPITALIZED
(e.g., across 11) is
your guide. Use it
‘as is.’
7. November/December 2004 7 NEWS & VIEWS
BOOK REVIEW By Al Brown
A History of Reading
Steven Roger Fischer, 2003.
London. Reaktion Books.
[ISBN 1-86189-160-1. 384 pages.
$20.97.]
et’s face it: Regardless of
the cool technology we
use—interactivity, XML,
RoboHelp, single
sourcing, personas—virtually all of
what we as a profession do comes
down to reading. But what does it
mean to read? Obviously it has to
do with language. Is it decoding a
record of spoken language? Fluent
readers bypass the aural
component and go directly from
the visual representation on the
page to its meaning. We think of
reading as the cornerstone of
civilization, but it wasn’t always
that way. What is reading? How did
it develop? Is it always the same?
What is the future of reading in the
electronic age?
These are the questions Steven
Fischer addresses in A History of
Reading. It is the final volume in a
trilogy comprising A History of
Language (1999) and A History of
Writing (2001), which I have not
read, but am now eager to. Fischer,
Director of the Institute of
Polynesian Languages and
Literatures in Auckland, New
Zealand, provides a brilliant survey
of the history of an activity we all
take for granted.
To summarize the beginnings of
reading, which is obviously tangled
up with the development of writing,
is to engage in gross over-
simplification. In Mesopotamia,
markings used as memory aids for
transactions and inventories
evolved into complex legal and
governmental records. To add a
local note, the University of
Pennsylvania has one of the world’s
largest collections of Sumerian clay
tablets, on which these records
were kept. Only later were they
used to write down what we would
call literature, that is, orally recited
histories and stories.
One of the fascinating threads
running through this book is the
way technological innovations
change the nature of reading. One
cluster of these innovations
occurred in the ninth century,
durng what was known as the
Carolingian renaissance, named for
the Holy Roman Emperor
Charlemagne. Until then, most
reading was done aloud, in groups
in public or in monasteries. Among
the educational reforms
Charlemagne instituted was the
development of a new, simpler, and
easier to read script. This
Carolingian miniscule featured
ascenders and descenders for the
first time, which made words easier
to recognize by their shape. The
addition of spaces between words
(a feature borrowed from Arabic
translations of Greek texts) and
punctuation marks (an innovation
of Irish scribes), and the regulari-
zation of a number of other aspects
of writing, made it much easier to
recognize words visually. Thus
reading became less laborious, and
it was more practical to read
silently, rather than out loud.
This leads to the second major
theme of the book, namely, as
Fischer puts it in his chapter titles,
the transition of reading from “The
Papyrus Tongue” to “The
Parchment Eye”: the oral to the
visual, the loud to the silent, the
public to the private, the external
L
STC-PMC MEMBER
UPDATES
By Michael Sharp, Membership
Chairperson
It’s been a while since we
listed our new members,
reinstated members, and
members who have transferred
to STC-PMC from another
chapter. The STC-PMC extends
a warm welcome to all of you.
New Members:
❏ Richard Berrigan Jr.
❏ Shirl Ann Evans
❏ Xiang Gao
❏ Carl Husa
❏ Christopher Mazza
❏ Yvonne McCleary
❏ Ray Pidge
❏ Ryan E Rasmussen
❏ Lori Wilson
❏ Samuel C Wooters
Reinstated Members:
❏ Jonathan W Acheson
❏ Lynn H Cherrin
❏ Patricia Gage
❏ Randall J Hechinger
❏ Melissa Karakashian
❏ Michael M Mowad
❏ William A Shook
❏ David Voss
❏ Lori Wilson
Members Transferring from
Another Chapter:
❏ David B Kocur
(Continued on page 9)
Puzzle Solution from page 6:
1
H
2
A
3
L
4
L O
5
W
6
E
7
E N
8
H
9
A
10
Y A R D
11
O X X
12
S I X
13
P A
14
I
15
S M C E
E
16
I
17
H A
18
R I
19
K A
20
R
21
I
22
R
23
A M
24
B U N C T I O U S
25
L I F E T I M E N O
I
26
T Z
27
M
28
O I S T
29
N
30
O T
31
R E E
32
E G O R
33
K P
34
A R R
35
E N N O
36
E
37
O B
38
X T
39
A
40
E P
41
D R A
42
C U
43
L A
44
N
45
O R I
46
O A
47
E G O M A N I A C
8. NEWS & VIEWS 8 November/December 2004
pay more to attend chapter
functions than someone who is a
member of the chapter, but less
than someone who is not an STC
member.
This transformed pricing
structure is necessitated primarily
by the fact that chapter
membership includes additional
benefits that aren’t in the
Membership Categories table. It is
also influenced by the way funding
is calculated and distributed by the
STC.
How the transformation impacts
our chapter financially remains to
be seen. However, when you are
choosing your new membership
level, remember that the extra cost
you pay for the Classic Membership
could be less than the added cost to
attend a local chapter event if you
are not a chapter member.
For example, a very different
pricing structure is already planned
for our March 2005 STC-PMC
Annual Chapter Conference. I can
assure you that membership in the
Philadelphia Metro Chapter will be a
great advantage for you to attend
the conference.
So, your choice of membership
categories comes down to your
perception of the value that you
can get in return for the selected
category. Looking at it logically,
there is no other membership
category that can offer the value of
the Classic Membership, or the
E-Membership with the chapter
option.
Only chapters can offer the
special networking and personal
contacts that can come from
meeting face-to-face. Only
chapters can organize and execute
a full season of monthly
presentations and an annual
conference of the caliber to which
we have become accustomed. Only
the chapters can provide that much
value.
You may ask yourself, “Wow!
How can a chapter provide so much
value? It’s great! But, how can they
do it?”
It’s because of our people and
their location. In a chapter, people
can physically meet, plan, and act
locally. There’s a certain power to
this dynamic that is missing in even
the best of SIGs. When a group of
people can get together and focus
on achieving a goal they can often
surpass their expectations. In the
STC, chapters enable that to
happen. That’s value added.
Transforming Your Membership (Continued from page 3)
New Individual Membership Categories: Costs and Benefits
Membership
Category
Publications Communities
Voting
Privileges
Cost (in USD)
Classic
Membership
Paper copies of Intercom
and Technical
Communication, and
access to the online
versions.
❏ 1 chapter and 1 SIG, or
❏ 3 SIGs
Additional SIGs $5 each;
additional chapters $10 each
Yes U.S. members: 145.00
Canadian members: 145.00 + $15
postage
Overseas members: 145.00 + $35
postage
Retired members* 72.50
*
To qualify, an individual must be retired and have been an STC member for at least 10 years. Retired members are not
counted in the calculation of chapter rebate amounts.
Limited
Membership
Paper copies of Intercom
and Technical
Communication, and
access to the online
versions.
None Yes U.S. members: 125.00
Canadian members: 125.00 + $15
postage
Overseas members: 145.00 + $35
postage
E-Membership Online access to
Intercom and Technical
Communication. No
paper copies
❏ 1 chapter and 1 SIG, or
❏ 3 SIGs
Additional SIGs $5 each;
additional chapters $10 each
Yes U.S. members: 135.00
Canadian members: 135.00
Overseas members: 135.00
Student Online access to
Intercom and Technical
Communication. No
paper copies
❏ 1 student chapter and 1
professional chapter
❏ SIGs available at no cost
Additional chapters $10 each
No U.S. members: 50.00
Canadian members: 50.00
Overseas members: 50.00
(Continued on page 9)
9. November/December 2004 9 NEWS & VIEWS
to the internal. This trend
continued through the Middle Ages.
It led to another major difference in
the nature of reading. Because
reading could now be a private
activity, the reader’s relationship
with the text was no longer
mediated by a third party (in
Europe, normally the Church); the
reader engaged the text directly.
Reading thus became
simultaneously liberating and
subversive. Though less well
known, according to Fischer, the
Carolingian renaissance
revolutionized society and thinking
as much as the invention of
moveable type in the fifteenth
century.
The effect of Gutenberg’s
innovation has been chronicled
numerous times, notably in
Elizabeth Eisenstein’s The Printing
Revolution in Early Modern Europe
(NEWS & VIEWS, November/
December 2001). It triggered the
protestant Reformation and the
Thirty Years War. Fischer also
makes the interesting observation
that printing gave rise to
censorship. In the southern areas
of Europe, where the Church was
strongest, publishing was under
tighter control; the printers in the
northern protestant areas had
more freedom. As a result, these
areas produced more scientific and
technological breakthroughs
because of a freer flow of
information and ideas. According to
Fischer, the suppression of printing
also occurred in Arabic lands with
the result that the art and science
of that culture ceased to flourish.
I particularly like the final
chapter, “Reading the Future,”
partly because Fischer doesn’t
share the view of those like Sven
Birkerts (The Gutenberg Elegies, in
NEWS & VIEWS, April/May, 2004)
who are so wrapped up in books as
objects that they reject reading
using any newer technology. One
result of his historical perspective is
that Fischer recognizes that printed
books were a new and suspect
technology once. He also discusses
recent theories of the role of
reading, for example, the idea that
“humanity may only achieve full
linguistic competence through
reading. The suggestion is
remarkable, given that reading was
humanly elaborated only around
5,700 years ago. If extraordinary
human faculties and powers do lie
dormant until a social innovation
calls them into life, perhaps this
might help to explain humanity’s
constant advancement.” In other
words, there may be an element of
human evolution that transcends
genetics.
A History of Reading represents
interdisciplinary history at its best:
the kind of book that puts its
subject—and our profession—in a
cultural and historical context in a
compelling and engaging way. This
book clearly shows how closely the
present and the future are linked to
the past.
Author’s Note: Special thanks
to Tanya at Strand Book Store in
New York for helping me obtain this
book.
Transforming Your Membership (Continued from page 8)
Looking Forward to Our
Conference in March
The theme for the STC-PMC
Annual Conference on March 19,
2005 is Transforming Your Career.
Every year brings new demands
on our skills, new technology to
learn, new methods of working,
and new ideas to our profession.
How we accept, develop, and grow
with the changes we encounter will
determine how we are able to
transform ourselves professionally
along with our changing career
opportunities in the coming years.
You can look forward to some
surprising and exciting news about
our annual chapter conference
soon!
In the meantime, you are invited
to prepare your proposal to make a
presentation at our conference.
We’re now accepting your
proposals and outlines for
evaluation. If you would like to
present your topic at our annual
conference, contact me for further
details.
If you’re not inclined to make a
presentation or conduct a brief
workshop, you can help us with
sponsorship development for the
conference. We’re looking for
sponsors to help us with their
donations in return for publicity and
exposure at our nationally
recognized conference. We have
several levels of sponsorship
packages to accommodate
different donation levels. If your
company would like to participate
please contact me or our Vice
President Jane Phillips.
You can also participate by
helping with publicity and
promotion, program development/
production, facility and hospitality,
newsletter articles, and other
tasks. Contact me and I will direct
you to the lead person for your area
of interest.
Book Review By Al Brown (Continued from page 7)
10. NEWS & VIEWS 10 November/December 2004
Upcoming Meetings
The information in the following table was correct at the time NEWS & VIEWS was published. Be sure to check
the website (www.stcpmc.org) for details and late-breaking updates to the schedule. For all Thursday meetings,
reservations are due by the Monday before the meeting.
Date Meeting Topic Location
November 18, 2004 Changing Focus: Instructional Design as a Career Path,
presented by Constance Bille
Philadelphia University,
Downs Auditorium
December, 2004 No Meeting This Month—Enjoy Your Holidays!
January 20, 2005 Global Communication: “Where in the World Is Your Project?”
presented by Heather Petit, Senior Technical Communication
Consultant at First Consulting Group (FCG) and Marcia
Jacquette, independent Technical Communication consultant
TBD
February 17, 2005 Lifelong Learning Program TBD
March 19, 2005 Third Annual Philadelphia Metro Conference: Transforming
Your Career with STC-PMC
Penn State University,
Great Valley, PA
April 21, 2005 Knowledge Management TBD
May 8–11, 2005 STC’s 52nd Annual Conference Seattle, WA
May 19, 2005 Business Climate in Philadelphia TBD
June 16, 2005 Marriage of Image and Text TBD
M AN J I RO
I n t e r n at i o n a l
Internationalization
Localization
Translation
• Technical publications
• Multilingual web sites
• Software applications
Call for a free phone consultation
Phone: 267-972-1034
info@manjirointernational.com
www.manjirointernational.com
Dues Renewal Deadline and Rates
The STC office is currently developing a new online dues
renewal form. The office will notify members via email when the
online renewal form is ready.
Printed dues renewal invoices will be mailed in late November
to all members who do not renew their memberships online at
the STC website. For membership dues, STC accepts checks in
U.S. dollars or Canadian equivalent, and American Express,
MasterCard, and VISA payments. Dues payments must be
received by January 1, 2005. (A grace period extends to
February 28, 2005.) Note that only members who pay their dues
by February 28, 2005, are eligible to vote in the STC election.
Deadline for the
January/February 2005 newsletter
is November 29, 2004