Presentation for the Port of Newcastle on the 4.5 secrets to becoming a corporate superhero including IQ, EQ, Body, Vision and uniqueness

1. 4.5 SECRETS TO BECOMING A
Corporate Superhero
For the Port of Newcastle
May 2016
Heidi Alexandra Pollard
CEO, UQ Power
Workplace Futurist and
Company Culture Architect

2. We’ve been fortunate to work with many leaders looking for a better way of doing
business for the wellbeing of people and planet.
We’ve worked with dozens of businesses and leaders who are passionate about
redefining work for the future so that people can love their work everyday.
Better Way To Do Business
UQPower.com.au#StartWithU

3. As workplace futurists and culture architects, we get excited about the creation of
uncorporate cultures and how business and people are adapting and creating new
ways of working in order to remain relevant and be sustainable.
We’re passionate about
Work / play / living
Generosity Economy
Global nomads
City based dwellers
Massively mobile
Energy
Disconnection
Depression
Co-working
Collaboration
End of retirement
Cloud computing
Education reengineering
Quadruple bottom line

4. The dream
HERE
THERE

5. The reality
www.UQPower.com.au
HERE
THERE
I’m excited
here I go
I haven’t
gotten very
far
It feels like
I’m going
backwards
Now I’m
getting
somewhere
I have
arrived!

6. HOW CHANGE HAPPENS
FACT:
The world
has changed.

7. THE NAKED TRUTH
• CHANGE IS MESSY
• EVERY PERSON HAS
DIFFERENT NEEDS
• YOU CAN NEVER
COMMUNICATE ENOUGH
• THERE IS NEVER
ENOUGH TIME, MONEY,
SUPPORT
• CHANGE IS ALWAYS
UNCOMFORTABLE
• YOU’LL BE F.I.N.E.
www.UQPower.com.au

8. IT’S OK –
YOU’LL BE
FINE!
•Freaked out
•Insecure
•Neurotic
•Emotional

9. Most of us want to
control the change

10. We continue complain about the
changes to anyone who will listen

11. We keep failing
to nail the
change process
and message.
We fail to bring
others along
with us.

12. But the reality is staring at us

13. Shift happens.
• Hyper-connectivity
• Increased Demand for CSR
• Accelerating Technology
• People want tailored convenience

14. ““Heidi we’ve seen moreHeidi we’ve seen more
change in the last 3 yearschange in the last 3 years
than in the lastthan in the last 3030.”.”

15. www.UQPower.com.au
Change is happening exponentially
But people think linearly

16. Smart Phones Personal Computers
Google Yellow Pages
Netflix Cinemas
iPods Record industry
Wikipedia Encyclopaedia Britannica
DISRUPTED
NO INDUSTRY OR GOVERNMENT IS EXEMPT

18. The best thing about being a workplace
futurist is that I get to make mistakes

19. Let’s take a walk in theLet’s take a walk in the
Land of PossibilityLand of Possibility
and see if you can be aand see if you can be a
futurist too!futurist too!

20. Let’s take a walk in theLet’s take a walk in the
Land of PossibilityLand of Possibility
and see if you can be aand see if you can be a
futurist too!futurist too!

21. www.UQPower.com.au
PAIR SHARE - DISCUSS
How many predictions did you guess?
Which predictions surprised you the most?
How does these future trends relate to your work
here at the Port of Newcastle?
?

22. The challenge is not to get sucked into the
Vicious vortex of change

23. FOR STARTERS YOU HAVE TO
#startwithU
AND GET YOUR HOUSE IN ORDER

24. 4.5 SECRETS TO SURVIVE
CHANGE FATIGUE AND BECOME A
Corporate superhero

25. GET YOUR HOUSE IN ORDER
Remember the 3 little pigs, well you don’t want to find
you’ve built your reputation, career or team out of sticks.
People who succeed and survive have solid brick
foundations in their IQ and Vision
and they have their windows
– Body and EQ –
open to the world.
Think about your own house that
you live in – do you have one
messy room that you don’t
show guests in and tend
to throw all your ‘stuff’ into?

26. 4 secrets
IQ – Intellectually focused
EQ – Interpersonally connected
Body – Physically energised
Vision – Purposefully aligned
www.UQPower.com.au

27. WORK IT. OWN IT.
• You’re not born with it – you gotta work it.
• Generally when IQ EQ
• Before you make a change your brain must
‘see it’ in a mental picture or vision – this vision
helps you harness your IQ and social
intelligence or EQ.
• Change happens when it reaches
the body.

28. www.UQPower.com.au
WITHOUT VISION POWER WITH VISION POWER
Lack of faith in self Live a life of value
Disconnected from intuition Trust intuition and gut feelings
Unable to make decisions easily Have a sense of knowing and calm
No clear direction in life Make a difference in others lives
Known as: Strategic and inspiring
Potential physical signs of a lack of Vision Power:
headaches, vision and jaw problems
Secret 1 - VISION – KNOW YOUR WHY

29. Who did you
want to be
when you
grew up?

30. WHY YOU NEED A CLEAR VISION

31. WHY YOU NEED A WHY
26 280 days
20 years old = 19 000 to go
30 years old = 15 000 to go
40 years old = 11 000 to go
www.UQPower.com.au

32. • Find creative ways to explore your purpose
• Engage with people to co-author the future
WHAT’S YOUR VISION?

33. YOUR WHY
• The contribution to myself
• The contribution to my partner
• The contribution to my family (& pets)
• The contribution to my friends
• The contribution to my workplace
• The contribution to my community

34. WITHOUT IQ POWER WITH IQ POWER
Lack of joy and spark Perform better at work
Unhelpful mind chatter More career & promotion success
Sense of struggling Sense of groundedness
Worry a lot Stable and secure
Known as: Knowledgeable and innovative.
Potential physical signs of a lack of IQ:
headaches and stiffness in upper back
Secret 2 – IQ – KNOW YOUR WHAT

35. IQ Focus Practice
Exercise 1 – shoot ‘em up, OK
Position 1 Position 2
Exercise 2 – the alphabet challenge

36. FOCUS MODEL
MoreDetail
LessDetail
MoreDetail
LessDetail
© Macklin Holdings

37. Stand in 2 circles one inside the other
•My life story…
•A passion I have outside of work is…
•I love working for our organisation because…
•My favourite book / movie at the moment is…
A GAME
OF FOCUS

38. YOUR WHAT
• The books I will read
• The skills I will learn
• The qualities I will develop
• the health, fitness and stamina
I will achieve

39. WITHOUT BODY POWER WITH BODY POWER
Lack of self esteem & confidence Feel confident even in challenging
situations
Neglect own needs More assertive with needs
No ‘me time’ Say no when you need to
Out of touch with tangible feelings Radiate more energy
Known as: Energetic and magnetic.
Potential physical signs of a lack of Body Power:
Physical exhaustion, digestive problems
Secret 3 – BODY – YOUR HOW

40. Despite all this change one constant has remained
the same – the ability to influence, engage, inspire,
relate and build rapport. Ie:
The ability to
communicate
THE ONE CONSTANT

41. So how do you effectively communicate
in times of VUCA (volatility, uncertainty,
complexity and ambiguity)?

42. You have to #startwithU by believing in U and your message.
If you don’t believe, no one else will because your body will tell
them so - every one can spot a phoney!
THE BODY NEVER LIES

43. - 7% of meaning is in the words that are spoken
-38% of meaning is paralinguistic – the way we say it
-55% of meaning is in body language & expression
WHY YOU MUST BECOME FLUENT
IN A SECOND LANGUAGE

44. • Feet parallel
• Knees pushed back, not locked
• Invisible string from crown of head
• Hands relaxed by your side
• Using Gestures
Body Language Practice

45. body language practice
www.UQPower.com.au
“It’s important we get this right.
Things must change around here.”

46. WITHOUT EQ POWER WITH EQ POWER
Lack of confidence Communicate confidently
Unable to build rapport Able to read social cues
Lack of boundaries – give power
away
Build strong relationships
Closed off, shut down from others Open, compassionate &
understanding toward others
Known as: Charming and a connector.
Potential physical signs of a lack of EQ:
Heart, circulation, throat problems
Secret 4 – EQ – KNOW YOUR WHO

47. Are You “Batteries Not Included”

48. AKA a “Drainer” of energy?

49. Are you “Batteries Included”?

50. AKA a “Giver” of Energy?

51. Introduce yourself to someone:
Like it’s a waste of your time
Test It In Your Body

52. Introduce yourself to someone:
Like you really really want to impress
them but are a phoney.
Change Your Body

53. Introduce yourself to someone:
Like they are your long lost best friend
Lead With Love

54. www.UQPower.com.au
CHANGE IS GOING TO HAPPEN
YOU CAN CHOOSE TO LET IT HAPPEN TO YOU
OR YOU CAN
Make It Happen
AND LEAD THE WAY!
UQPower.com.au#StartWithU

55. BUT WAIT!
What’s the 0.5?

56. SHHHH IT’S A secret
But here’s some clues

60. WHEN LEADERS FOCUS ON
DEVELOPING THE 4.5 AREAS OF
THEIR PEOPLE AT WORK
EVERY CULTURE METRIC IMPROVES
Source: WorkHuman Research Institute at Globoforce

61. U must CHANGE
U must GROW
U must GET UNCOMFORTABLE
#startwithU

62. REPORT BACK
UQPower.com.au

63. Stay in touch www.UQPower.com.au
www.linkedin.com/in/heidialexandrapollard