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An	exploratory	study	
on	the	tools	critical	
for	developing	startups	
into	profitable	businesses,
based	on	the	best	practice	cases
of	Dutch	accelerators	
Accelerators’ critical elements for Startup Success
© Eelke Pollé, 2018
Nyenrode Business
University
Problem Statement: Startup Issues
170.000 new firms founded in NL in 2017
Source: CBS (2018)
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Problem Statement: Startup Issues
After 5 years:
Source: Deloitte & THNK research
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Problem Statement: Startup Issues
O,5% Scale-up
(>10 million dollar turnover)
Source: Deloitte & THNK research
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Problem Statement: Startup Issues
O,5% Scale-up
(>10 million dollar turnover)
0,025% Unicorn
(>1 billion dollar value)
Source: Deloitte & THNK research
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Problem Statement: Startup Issues
✝ Human capital
✝ Capital
✝ Resources
✝ Stress
Source: Truong (2016)
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
RecommendationsStartup Helpers
Government
Universities
Coaches
Investors
Accelerators
Source: Campbell et al (1988)
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Recommendations
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Startup Helpers
= Accelerator
A for-profit organisation providing a fixed term, cohort based program providing services
that solve entrepreneurial issues to selected startups in exchange for equity.
Investment
Incubator
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Current state of the literature
Accelerators, a rather new phenomenon
Source: Brookings Institute
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Current state of the literature
Existing studies focus on:
Configuration or Impact
The gap
?
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Aim of this study
Hochberg (2016): "additional research should asses which types of programs
or program elements are most important for the success of an accelerator"
à Bridge the scholarly gap
à Practical value for accelerators
Methodology
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Methodology
1. Literature analysis:
a) Defining Accelerator, Startup and Success
b) Which tools have a possible relation with startup success?
à A priori template
2. Empirical research:
What do Dutch accelerators regard crucial for startup success?
à Data from interviews with 11 from 12 Dutch accelerators,
inquiring a priori themes and leaving space for new themes
3. Template analysis:
Which a priori themes were regarded crucial, which were not
mentioned/regarded crucial, which new themes appeared?
à Definitive template
ResultsResults from Empirical Research
The PASPRO Model – Pollé's Accelerated Startup Process Model
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
25% of all startups fail because they do not have the right team
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
40% of all startups fail because there is no market need
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
20% of all startups fail because of a poor product
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
30% of all startups fail because they lack investment
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
20% of all startups fail because of poor marketing
ResultsResults from Empirical Research
1 2 3 4 5
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
20% of all startups fail because of conflict, stress or lack of focus in the team
ResultsConclusions
1 2 3 4 5
Accelerators focus on 3 steps, leaving gaps in the process:
©	Eelke	 Pollé	- 2018	- Nyenrode	 Business	University
Results
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Recommendations
For the whole ecosystem (all startup helpers, investors, educators, government): build bridges
1 2 3 4 5
Results
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Recommendations
For Accelerators: 1. Develop pre-program or partnership for talent development
1 2 3 4 5
Questions to address:
à How do you know which co-founder you need, and where will you find him?
à How can you test if your team is compatible, also in stormy weather?
à How do you gain the basic entrepreneurial skills and knowhow before taking off?
à And how do we connect this help to Accelerators for step 2?
Results
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Recommendations
For Accelerators: 2. Develop investment ready accreditation/ own VC fund
Questions to address:
à How could we bridge the gap between what startups need and can offer after the
validation phase and what angels and VC’s desire be bridged?
à Should accelerators have their own VC fund?
à What is the role we want the government to play?
1 2 3 4 5
Results
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Recommendations
For Accelerators: 3. Develop post-program, in-house resources or partnership for access to market
Questions to address:
à How could B2C startups be helped to get access to market quickly?
à Should accelerators have their own Marketing department?
à Should marketing experts partner with accelerators and take shares to solve the issue of the
limited marketing expertise and limited budget for marketing?
1 2 3 4 5
Results
©	Eelke	 Pollé, EMBA14,	 Nyenrode	 Business	University
Recommendations
For Accelerators: 4. Develop tools or partnerships for personal and team dynamics support
Questions to address:
à How can we help startups deal with conflict, disharmony in team, lack of focus and stress?
à Should Accelerators have their own Organizational Psychologist?
à Should Organizational Psychologists partner with accelerators and offer their expertise in
exchange for shares to solve the issue of the startups’ limited budget for coaching?
1 2 3 4 5
Further information
Eelke Pollé
+31 (0)624 538 824
Eelke@PolleProductions.nl
www.PolleProductions.nl

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Startup Acceleration Onderzoek

  • 2. Problem Statement: Startup Issues 170.000 new firms founded in NL in 2017 Source: CBS (2018) © Eelke Pollé - 2018 - Nyenrode Business University
  • 3. Problem Statement: Startup Issues After 5 years: Source: Deloitte & THNK research © Eelke Pollé - 2018 - Nyenrode Business University
  • 4. Problem Statement: Startup Issues O,5% Scale-up (>10 million dollar turnover) Source: Deloitte & THNK research © Eelke Pollé - 2018 - Nyenrode Business University
  • 5. Problem Statement: Startup Issues O,5% Scale-up (>10 million dollar turnover) 0,025% Unicorn (>1 billion dollar value) Source: Deloitte & THNK research © Eelke Pollé - 2018 - Nyenrode Business University
  • 6. Problem Statement: Startup Issues ✝ Human capital ✝ Capital ✝ Resources ✝ Stress Source: Truong (2016) © Eelke Pollé - 2018 - Nyenrode Business University
  • 7. RecommendationsStartup Helpers Government Universities Coaches Investors Accelerators Source: Campbell et al (1988) © Eelke Pollé - 2018 - Nyenrode Business University
  • 8. Recommendations © Eelke Pollé, EMBA14, Nyenrode Business University Startup Helpers = Accelerator A for-profit organisation providing a fixed term, cohort based program providing services that solve entrepreneurial issues to selected startups in exchange for equity. Investment Incubator
  • 9. © Eelke Pollé, EMBA14, Nyenrode Business University Current state of the literature Accelerators, a rather new phenomenon Source: Brookings Institute
  • 10. © Eelke Pollé, EMBA14, Nyenrode Business University Current state of the literature Existing studies focus on: Configuration or Impact The gap ?
  • 11. © Eelke Pollé, EMBA14, Nyenrode Business University Aim of this study Hochberg (2016): "additional research should asses which types of programs or program elements are most important for the success of an accelerator" à Bridge the scholarly gap à Practical value for accelerators
  • 12. Methodology © Eelke Pollé, EMBA14, Nyenrode Business University Methodology 1. Literature analysis: a) Defining Accelerator, Startup and Success b) Which tools have a possible relation with startup success? à A priori template 2. Empirical research: What do Dutch accelerators regard crucial for startup success? à Data from interviews with 11 from 12 Dutch accelerators, inquiring a priori themes and leaving space for new themes 3. Template analysis: Which a priori themes were regarded crucial, which were not mentioned/regarded crucial, which new themes appeared? à Definitive template
  • 13. ResultsResults from Empirical Research The PASPRO Model – Pollé's Accelerated Startup Process Model 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University
  • 14. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 25% of all startups fail because they do not have the right team
  • 15. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 40% of all startups fail because there is no market need
  • 16. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 20% of all startups fail because of a poor product
  • 17. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 30% of all startups fail because they lack investment
  • 18. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 20% of all startups fail because of poor marketing
  • 19. ResultsResults from Empirical Research 1 2 3 4 5 © Eelke Pollé - 2018 - Nyenrode Business University 20% of all startups fail because of conflict, stress or lack of focus in the team
  • 20. ResultsConclusions 1 2 3 4 5 Accelerators focus on 3 steps, leaving gaps in the process: © Eelke Pollé - 2018 - Nyenrode Business University
  • 21. Results © Eelke Pollé, EMBA14, Nyenrode Business University Recommendations For the whole ecosystem (all startup helpers, investors, educators, government): build bridges 1 2 3 4 5
  • 22. Results © Eelke Pollé, EMBA14, Nyenrode Business University Recommendations For Accelerators: 1. Develop pre-program or partnership for talent development 1 2 3 4 5 Questions to address: à How do you know which co-founder you need, and where will you find him? à How can you test if your team is compatible, also in stormy weather? à How do you gain the basic entrepreneurial skills and knowhow before taking off? à And how do we connect this help to Accelerators for step 2?
  • 23. Results © Eelke Pollé, EMBA14, Nyenrode Business University Recommendations For Accelerators: 2. Develop investment ready accreditation/ own VC fund Questions to address: à How could we bridge the gap between what startups need and can offer after the validation phase and what angels and VC’s desire be bridged? à Should accelerators have their own VC fund? à What is the role we want the government to play? 1 2 3 4 5
  • 24. Results © Eelke Pollé, EMBA14, Nyenrode Business University Recommendations For Accelerators: 3. Develop post-program, in-house resources or partnership for access to market Questions to address: à How could B2C startups be helped to get access to market quickly? à Should accelerators have their own Marketing department? à Should marketing experts partner with accelerators and take shares to solve the issue of the limited marketing expertise and limited budget for marketing? 1 2 3 4 5
  • 25. Results © Eelke Pollé, EMBA14, Nyenrode Business University Recommendations For Accelerators: 4. Develop tools or partnerships for personal and team dynamics support Questions to address: à How can we help startups deal with conflict, disharmony in team, lack of focus and stress? à Should Accelerators have their own Organizational Psychologist? à Should Organizational Psychologists partner with accelerators and offer their expertise in exchange for shares to solve the issue of the startups’ limited budget for coaching? 1 2 3 4 5
  • 26. Further information Eelke Pollé +31 (0)624 538 824 Eelke@PolleProductions.nl www.PolleProductions.nl