Stakeholder Driven EA

12 August 2010 | ProcessForum 2010 | ‹#›
Stakeholder Driven EA
Johan Schoeman, Real IRM
12 August 2010

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Benefits of a Standardised Modelling Method
• Common language & understanding
• Consistent information
• Object reuse

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Modelling Methods
Industry StandardsTool Specific Custom

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Modelling Methods Tend to be Extensive
• 123 Model types
• 231 Object types
• 461 Connection
types
• 42 Object types
• 148 Relationship
Types
How much of
this do I
need

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ANSI/IEEE Std 1471-2000
Mission
SystemEnvironment Architecture Rationale
Stakeholder
Concern Viewpoint View
Model
Library
Viewpoint
Architectural
Description
fulfills 1..*
inhabits
influences has an provides
described byhas1..*
participates in
aggregates
1..*
consists of 1..*
participates in 1..*
organised by
1..*
establishes methods for
has source 0..1
conforms to
selects
1..*
identifies
1..*
is important to
1..*
has 1..*
identifies
1..*
used to cover
1..*
is addressed to 1..*

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Stakeholder
ISO
An individual, team, or
organisation (or classes thereof)
with interests in, or concerns
relative to, the outcome of the
architecture. Different
stakeholders with different roles
will have different concerns.
Interpretation
Roles, teams or organisational
units who are involved in or
clients of Enterprise Architecture.
Mission
Stakeholder
Model
Library
Viewpoint
Architectural
Description

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Concern
ISO
Concerns are the key interests that
are crucially important to the
stakeholders in the system, and
determine the acceptability of the
system. May pertain to any aspect
of the system’s functioning,
development, or operation.
Interpretation
Key interests that are crucially
important to the stakeholders and
to be addressed by Enterprise
Architecture.
Mission
Stakeholder
Model
Library
Viewpoint
Architectural
Description

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Viewpoint
ISO
A specification of the conventions
for constructing and using a view. A
pattern or template from which to
develop individual views by
establishing the purposes and
audience for a view and the
techniques for its creation and
analysis.
Interpretation
A description of the views that
need to be delivered by Enterprise
Architecture in order to address
the stakeholder concerns.
Mission
Stakeholder
Model
Library
Viewpoint
Architectural
Description

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View
ISO
A representation of a whole system
from the perspective of a related
set of concerns.
Interpretation
An instance of a viewpoint
delivered by Enterprise
Architecture, addressing a specific
stakeholder’s concerns, e.g. a
generated Process Guide.
Mission
Stakeholder
Model
Library
Viewpoint
Architectural
Description

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Model
ISO
The models provide the specific
description, or content, or an
architecture.
Interpretation
The actual content of the
architecture repository, including
diagrams, matrices and catalogues.
Mission
Stakeholder
Model
Library
Viewpoint
Architectural
Description

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ANSI/IEEE Std 1471-2000 in Context
Mission
Stakeholder
Model
Architectural
Description
Architecture ContentMethod Design
Meta-model

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Conventional Data Capture
Inv No Date Cust No Cust Name Cust Address Item No Item Desc Item Qty Item Price Item Total Total Price
123 2009/08/16 A12 ABC Pty Ltd 23 Market St, Johannesburg 563 A4 Exam Pads 4 R 7.56 R 30.24 R 85.83
592 Blue Pens 10 R 2.43 R 24.30 R 85.83
6423 Lever Arch Files 3 R 10.43 R 31.29 R 85.83
124 2009/08/17 B45 CDS CC 67 Church St, Pretoria 453 A4 Paper 5 R 23.65 R 118.25 R 914.25
821 Pins 10 R 4.00 R 40.00 R 914.25
563 A4 Exam Pads 100 R 7.56 R 756.00 R 914.25
Appears in order detail /
Has product
Plays role as /
Is instance of
Is sent to/billed to /
Receives product/invoice
Has details /
Belongs to order
Product
Product ID: String
Product Description: String
Unit Price: Number
Product Name: String
Order
Order Number: Num ber
Order Date: Datetim e
Invoice Date: Datetime
Tax Rate: Number
Order Detail
Line Number: Number
Product ID: String (FK)
Order Number: Num ber (FK)
Quantity: Number
Address
Address ID: Number
Address1: String
Address2: String
City: String
State: String
Zip: String
Order Address
Order Number: Num ber (FK)
Address ID: Number (FK)
Address Type Code: String
Source Data
Data Design - ERD Capturing Mechanism - Screen

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Modelling Tool Data Capture
Source Data
L0 Enterprise Process L1 Value Chain L2 Process L3 Sub-Process Responsible Accountable Supporting
Application
Develop and Manage
Human Capital
Develop and manage
human resources planning,
policies, and strategies
Develop human
resources strategy
Identify strategic HR needs HR Manager HR Director None
Define HR and business function roles and
accountability
HR Manager HR Director PeopleSoft
Develop and implement
human resources plans
Gather skill requirements according to
corporate strategy and market
environment
HR Coordinator HR Manager SAP HR,
PeopleSoft
L3 – Sub-process Model
L4 – Activity Model
L3 - Sub-process Detail Model
L4 - Activity Detail Model
Business Role Model
Data Design – Meta-model Capturing Mechanism - Model

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Identify Users
Identify User
Requirements
Determine
Required
Functionality
Define Physical
System Design
Define Logical
System Design
Develop & Test
System
Deploy System
Update &
Maintain
System
SDLC Context
Analysis
Logical
Design
Physical
Design
Implementat
ion
Deployment
Operations &
Maintenance
SDLC Phases Systems Development Process
Identify EA
Stakeholders
Identify
Stakeholder
Concerns
Define
Required
Viewpoints
Define EA
Meta-model
Define EA
Conceptual
Framework
Configure EA
Tool
Deploy Meta-
model
Update and
Maintain Meta-
model
Meta-model Development Process

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Meta-model Definition Process
Stakeholder
Concern
Viewpoint
View
Model
Meta-model
Identify EA
Stakeholders
Identify
Stakeholder
Concerns
Define
Required
Viewpoints
Define EA
Meta-model
EA Design
Architecture
Content
Define EA
Conceptual
Framework
Configure EA
Tool

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TOGAF 9
TOGAF Chapter 24: Stakeholder Management
1. Step 1: Identify Stakeholders – Brainstorm all the stakeholders
2. Step 2: Classify Stakeholder Positions - Get an understanding of
the most important stakeholders
3. Step 3: Determine Stakeholder Management Approach – Work out
stakeholder power, influence and interest in order to focus EA on
the key individuals.
4. Step 4: Tailor Engagement Deliverables – Determine what will be
delivered to which stakeholders. (Part of next phases in our
process)

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TOGAF9 Example

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Stakeholder Concerns
Service Centre Manager
What are the business services which my
organisation provides?
Which organisations are consuming each of
my business services?
What are the end-to-end business processes
which enable my organisations business
services?
From which geographic locations are the
organisations consuming each of my
business services?

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Viewpoint Types
A design or specification of a view that will help
stakeholders address their concerns
Diagrams
PL.04.07
L4
Present Total
Budget To
Director Of
Mining
PL.04.09
L4
Prepare Budget
Presentation
For EXCO
PL.04.10
L4
Present
Total Budget
To EXCO
PL.04.11
L4
Determine
Element Of
Budget To
Be Adjusted
Labour Numbers
Or Cost Plan
Adjustment
Required
PL.04.05
L4
Consolidate
Costs For
Total Budget
No
Total Budget
Approved By
Director of Mining
PL.04.01
L4
Determine Costing
Methodology
Considering
CPI Parameters
Production Plan
Adjustment
Required
PL.04.02
L4
Cost Labour
Numbers As Per
Costing
Methodology
Total Budget
Not Approved By
Director of Mining
PL.04.03
L4
Verify
Labour Cost
On Mine
Labour Cost
Verified
On Mine
Labour Cost Not
Verified
On Mine
L3
Verify Annual
Or Five Year
Labour Plan
Yes No
L3
Produce Annual
Or Five Year
Labour Plan
Annual Or
Five Year
Labour Plan
Produced
PL.04.04
L4
Update Labour
Cost Plan
Based On
Verification Feedback
Planned Labour
Numbers Deviate
Unacceptably
From Actual
Labour Numbers
Planned
Labour Numbers
Deviate
From Predefined
Standards
Reason For
Benchmark
Deviation
Not Accepted
Annual Or
Five Year
Labour Plan
Approved
PL.04.13
L4
Notify
Relevant Parties
That Cost Plan
Captured
PL.04.08
L4
Adjust Applicable
Element Of
Total Budget
L3
Perform
Long Term
Production
Planning
PL.04.12
L4
Capture
Next Year
Cost Plan
Relevant Parties
Notified
That Cost Plan
Captured
Annual Or
Five Year
Labour Plan
Not Approved
Yes
Total Budget
Rejected By
Director of Mining
L3
Produce Annual
Or Five Year
Labour Plan
Total Budget
Rejected
By EXCO
L3
Produce Annual
Or Five Year
Labour Plan
Total Budget
Approved By
EXCO
Total Budget
Not Approved By
EXCO
PL.04.06
L4
Capture
Mine Approved
Labour Cost
Plan
Matrices Catalogues Reports

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Viewpoints Addressing Concerns
Service Centre Manager
From which geographic locations are the
organisations consuming each of my
business services?

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Managing Requirement Scope
12 August 2010 | ProcessForum 2010 | ‹#›Importance
Urgency
Low Medium
LowMediumHigh
Hi
• Application Service
Delivery Model
Support Matrix
• Business Service
Application Delivery
Matrix
Application Delivery
Matrix
Delivery Model
Provider Matrix
Consumer Matrix
Business Object
CRUD Matrix
Consumer Model
• Hardware
Deployment Model
• Hardware
Component Location
Matrix
User Location Matrix
Events Matrix
Process Delivery
Matrix
• Event Trigger Matrix
Viewpoints

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Conceptual Framework
Location
Business
Service
Organisation
Process
Is located at consumes
performs
A logical design of the objects and relationship types
required in the meta-model to deliver the required
viewpoints

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Meta-model
To define the modelling standards and configure the
modelling tool to implement the relationships required by
the conceptual framework

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Scoping for EA Modelling Initiatives
Stakeholder
Concern
Viewpoint
Meta-model
Who are the interested stakeholders?
What are their particular concerns to be addressed?
What are the viewpoints required to address these concerns?
What are the models types that need to be captured to generate the viewpoints?
A direct mapping exists to answer the following questions:

Thank You!

Stakeholder Driven EA

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