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References Available Upon Request
STACY PETERS
P.O. Box 628
Roland, OK 74954
Cell: (479) 650-0670 StacyPeters22@gmail.com
AREAS OF EXPERTISE
 Banktel Accounts Payable Software
 Quicken Accounts Payable Software
 Microsoft office suite
 PayCom
 NMLS Registry
 Voya
 ABA Training
 FIS Enrollment
 Horizon
EDUCATION
Carl Albert State College 55 hours completed
RELEVANT COURSES
 Fundamentals of Accounting
 Principals of Management
 Micro Economics
 Macro Economics
 Business Math
 Business Communications
 Financial Accounting
 Micro Applications
 Intro to Psychology
 Medical Terminology
WORK EXPERIENCE
Firstar Bank N.A, Roland, OK 2006 – Present
Human Resources Administrative Assistant (2013- Present)
Support the human resources department.
 Screen and interview applicants
 Orient new employees
 Prepare and process Payroll in PayCom
 Establish new hire records in PayCom
 Administer employee benefit programs
 Create and maintain employee personnel files
Client Service Rep III (2012-2013)
Assisted customers with routine account- related requests.
 Promoted to Human Resources Administrative Assistant
 Interim supervisor
 Cross trained employees
 Processed incoming and outgoing wires and ACHs
 Processed Positive Pay rejects for customers
 Created Online Banking profiles for customers
 Balanced external bank accounts
 Processed account analysis charges
 Balanced GL accounts and Teller Cash
References Available Upon Request
Stacy Peters PAGE TWO
Firstar Bank N.A Work Experience (continued)
Client Service Rep (2008- 2012)
Assisted customers with routine account- related requests.
 Promoted to Client Service Rep III based outstanding job performance and leadership skills
 Provided excellent customer service for incoming customer calls
 Managed all unposted and insufficient items
 Managed monthly GL account entries
 Balanced Teller cash and reports
 Handled Child Support Levy’s and Garnishments on Accounts
 Sent foreign checks off for collection
Assistant Teller Supervisor (2008-2008)
Assisted in supervising and coordinating activities of employees in the absence of the Teller Supervisor.
 Promote to Client Service Rep.
 Assigned duties and work schedules to employees to ensure efficient functioning of the department
 Trained new employees
 Balanced cash drawer and researched teller differences
 Balanced ATM, Coin Machine and Express Teller
 Vault Teller
 Handled big customer deposits
Teller (2006- 2008)
Handled customer transactions at banks, including taking deposits, disbursing cash, cross trained
employees, Vault Teller, balanced ATM and ED Machine.
Promoted to Assistant Teller Supervisor based outstanding job performance and leadership skills
Wal-Mart, Fort Smith, AR 2004 – 2006
Cashier
Operated cash register and served customers

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Stacy Peters - resume

  • 1. References Available Upon Request STACY PETERS P.O. Box 628 Roland, OK 74954 Cell: (479) 650-0670 StacyPeters22@gmail.com AREAS OF EXPERTISE  Banktel Accounts Payable Software  Quicken Accounts Payable Software  Microsoft office suite  PayCom  NMLS Registry  Voya  ABA Training  FIS Enrollment  Horizon EDUCATION Carl Albert State College 55 hours completed RELEVANT COURSES  Fundamentals of Accounting  Principals of Management  Micro Economics  Macro Economics  Business Math  Business Communications  Financial Accounting  Micro Applications  Intro to Psychology  Medical Terminology WORK EXPERIENCE Firstar Bank N.A, Roland, OK 2006 – Present Human Resources Administrative Assistant (2013- Present) Support the human resources department.  Screen and interview applicants  Orient new employees  Prepare and process Payroll in PayCom  Establish new hire records in PayCom  Administer employee benefit programs  Create and maintain employee personnel files Client Service Rep III (2012-2013) Assisted customers with routine account- related requests.  Promoted to Human Resources Administrative Assistant  Interim supervisor  Cross trained employees  Processed incoming and outgoing wires and ACHs  Processed Positive Pay rejects for customers  Created Online Banking profiles for customers  Balanced external bank accounts  Processed account analysis charges  Balanced GL accounts and Teller Cash
  • 2. References Available Upon Request Stacy Peters PAGE TWO Firstar Bank N.A Work Experience (continued) Client Service Rep (2008- 2012) Assisted customers with routine account- related requests.  Promoted to Client Service Rep III based outstanding job performance and leadership skills  Provided excellent customer service for incoming customer calls  Managed all unposted and insufficient items  Managed monthly GL account entries  Balanced Teller cash and reports  Handled Child Support Levy’s and Garnishments on Accounts  Sent foreign checks off for collection Assistant Teller Supervisor (2008-2008) Assisted in supervising and coordinating activities of employees in the absence of the Teller Supervisor.  Promote to Client Service Rep.  Assigned duties and work schedules to employees to ensure efficient functioning of the department  Trained new employees  Balanced cash drawer and researched teller differences  Balanced ATM, Coin Machine and Express Teller  Vault Teller  Handled big customer deposits Teller (2006- 2008) Handled customer transactions at banks, including taking deposits, disbursing cash, cross trained employees, Vault Teller, balanced ATM and ED Machine. Promoted to Assistant Teller Supervisor based outstanding job performance and leadership skills Wal-Mart, Fort Smith, AR 2004 – 2006 Cashier Operated cash register and served customers